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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 57

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B
balwant6487
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payment delaying of tdr

Address:Pandav nagar delhi

Hi,
I have submitted tdr for pnr [protected]
Journey date was[protected] but still didn't get refund while i am checking current status its showing payment under process from last one month....
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I booked a train ticket in 02419 (Gomti exp spl) on 03/08/2020.
However, it shows "pending from bank end" till now. I have used rupay debit card to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]...
+1 photos
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Address:C2 MILAT NAGAR Borkhera Kota

I booked two train ticket in 02059 (Nzm jan shatabdi) on 01/08/2020.
However, it shows "pending from bank end" till now. I have used irctc offical website and debit card of bank of baroda to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Reservation id - [[protected]]

Please refund my money back as soon as possible....
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I booked a train ticket in 02182 / nzm jbp sf spl on 31/07/2020.
However, it shows "pending from bank end" till now. I have used paytm wallet to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]

Paytm wallet transaction id[protected]...
+1 photos
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N
Nawazishahmad
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Not getting refund from 4 months

Address:Western Railways

I have booked a ticket on 21 february 2020 pnr-[protected] and filed a tdr because i didn't travel on that day because my ticket is in rac. After that they reject my tdr and the reason that they give me is that you have travelled on the ticket but i am not so i again mail irctc and attach a different date ticket from the same month as a proof that i didn't travel on that day and told them to reopen my case and the case is reopened and cr registered...
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P
Prajapati Dulechand
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Pending payment

If money has been deducted from my google pay but the ticket is not booked, please tell me why the deduction is not booked?...
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N
Naffy Kon
from Powai, Maharashtra
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New System of OTP of an IRCTC

Let me inform you that I want to know clearly about a new system of OTP whether it is for an agent or in favor of common people. Whenever I try to book my Tatkal ticket, I do not get OTP at once. I get it 1 or 2 minutes late and I did not get my confirmed berth. Please direct relevant officials related to these on my current issues....
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A
Alluraiah
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Payment Declined

Hi,

I tried to book ticket through IRCTC website on 03rd March 3295.27 Rupees. Amount deducted but ticket not successful. I spoke with IRCTC customer care they've diverted me to check with bank..
Transaction ID. [protected].

Please check and revert me back.

Regards.
Sripathi...
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A
Ahmed Nawshad
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Over charge Then MRP.

Address:Itarsi railway station canteen name R. D. Sharma.Platform number 2.

Dear sir.
I bought one water botel and fizz drink on Itarsi JN station shop name R. D. Sharma.
He charged me 15rs water botel 20rs.
And 30 rs fizz drink 40rs.
Its not good to charge more than the MRP to customers....
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R
Ramkutti
from Nattam, Tamil Nadu
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Refund issue

I have booked may month ticket
Pnr : [protected],
[protected],
[protected],
[protected] this four ticket still now not refunded please consider my complaints,...
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R
Ramkutti
from Nattam, Tamil Nadu
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Refund issue

I was booked 4 train ticket
Pnr : [protected],
[protected],
[protected],
[protected] this four ticket still now not refunded please consider my complaints,...
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J
JAYPRAKASH RABIDAS
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Refund my amount

I was booked online ticket unfortunately ticket was not booked but payment will be cut in my account so please refund my amount...
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D
Damkanungo
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Not yet received the refund

It is about seven months, i have not yet received the refund of the cancelled trains, i booked the tickets online.:-

1) pnr no.[protected], dt.10/12/2019, train no.12424, ghy to dbrt.
Name of the passenger : pranab dam kanungo. Age : 67 years.

2) pnr no.[protected] dt. 11/12/2019, train no.12424, ghy to dbrt.
Name of the passenger : pranab dam kanungo, age : 67 years....
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L
Lakshminarayana P
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Pending from bank end

Address:41, Ganesh Nagar Rd, Datta Prasad Housing Society, Ganesh Na

I booked a train ticket in 01019 / csmt bbs spl on 3r july 2020
However, it shows "pending from bank end" till now. I have used paytm wallet to pay and payment was successful to day only. Status is not still clear, so i can not book another ticket. Please confirm my ticket.
Booking transaction id - [[protected]]
Reservation id: [protected]...
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V
Vikas Singh Bhadouriya
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Non refund of Amount

I booked flight ticket travelling from jammu to srinagar but my flight is cancelled due to covid-19. Airline suggested and offered a credit shell voucher for future journey. When i was trying to book ticket from credit shell it is not book than i contacted to irctc because irctc deducted the booking charge and i booked ticket from irctc. Now i want my ticket amount back and i m not interested in credit shell facility and i m not going to...
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S
Shahadat Apurbo
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Mobile OTP

Hi,

I have mailed them countless times, but didn't get any response. Please solve my problem.

Here is the situation.

I registered, paid 116 rupee through my international credit card but cannot verify my mobile number. No otp came after trying for 2 months. Their otp sending system to other countries is faulty. I talked in different forums. Hundreds of people are facing this problem. They paid,...
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My name is Chandra Shekhar Gupta. I have booked my ticket on IRCTC on 22nd March 2020. Money got debited from my account and ticket was not booked. I contacted IRCTC customer care, but every time they only give new date. Its already more than 3 months. Kindly look into it and help me to get my refund.

Booked 2 ticket, both got failed and money got debited.
TransactionID: [protected]
Transaction Amount: 1613.76br...
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S
seksaria54
from Kota, Rajasthan
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deactivation of my id without valid reasoning

My id seksaria55 mob no [protected] has been deactivated with plea that my passenger list was long
No suitable reply is being recd even after repeated follow up
I have never used it for commercial use
Pl look into...
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Address:Ippili Ramesh,Marripadu (vill),GARUDABHADRA (post);Pin 532222.ANDHRAPRADESH.

Date of journey :25.04.2020.
From. :psa to hwh.
Pnr :[protected].
Date of journey. :26.04.2020
From. :sdah to njp
Pnr. :[protected]
Date of booked:28.01.2020
Cancellation date:04.06.2020
But refund is not credited in my account....
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A
akp16p
from North Barrackpur, West Bengal
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Why My Cancellation ticket is not Refunded yet

Recently on 10 June 2020 I booked IRCTC Air ticket for Air India Airlines through IRCTC app but due to Lockdown or Curfew Condition I had forced to cancelled it on 11 June 2020 and that ticket was refundable by charging 250 by irctc but not yet refund by IRCTC please refund my money
Here is the details with screenshot :
Transaction ID : [protected]
PNR : Y5ZWS

My Contact number is [protected]...
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