Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Tickets were cancelled on 15th april by irctc automatically for 26th april and it shows the refund status as sent to bank in refund history but hasn't received any refund amount yet.

It's been more than 11 days since my ticket is cancelled, yet i had not recieved any refund and customer care service is pathetic, each time i get same answer that it will be processed in 3-4 working days and they hang up even not listening to...

I cancelled my ticket but no refunded money come in my account..
Ticket details
1)
Pnr number:[protected] train no: 12557
Train name: sapt krnti exp from station: muzzaffarpurto station:anand vihar
Date of journey: 29 april-2020 class: 3a

Date of booking:[protected] total ticket fare: rs 1435.40

Refund details
Cancelled date:[protected]refund amount: rs 1335.0 refund status:br...

The amount 4902.15 was debited from my bank account number [protected] on date 02.04.2020 for the purpose of railway ticket booking. The mode of payment used was debit card. After cancellation of train due to lockdown on date 17.04.2020 a refund has been initiated by irctc.
The refund transaction details as provided by irctc are given below:
Refund transaction id - [protected]
Refund date : 17.04.2020
Refund...

Hi,
My tickets got canceled due to covid19. Details are as follows:
First train: —
Transaction id: [protected]
Pnr number: [protected]
Train no: 12953 / aug kr raj exp
From station: mmct
To station: nzm
Date of journey: 01 may 2020
Class: 3ac
Date of booking: 02 jan 2020
Total ticket fare: 4546

Refund details
Cancelled date: 13 apr 2020...

[protected] Forwarded message[protected]Sir, Most humbly I beg to say that I have cancelled four e tickets (PNR NO [protected], [protected], [protected], [protected]) on 22nd March 2020. The cancellation charge is already refunded by IRCTC on 31st March, 2020 which is credited to my A/c on 08th April, 2020. But the remaining amount which is refunded by IRCTC on 23rd March, 2020 to the bank, it is still pending. Till date it is not credited by...

Dear sir/madam, on 03/04/2020 I was booking the air ticket, transaction failled but money debited from the bank account.And irctc has been refunded on 05/04/2020 but till now the money is not credited so kindly do the needful Air ticket transaction ID [protected] payment mode Debite card....

Dear sir/ ma'am
I had booked tickets from irctc on 21/03/2020 that had cancelled very next day on 22/03/2020 due to vivid 19. Irctc had refunded the amount by 27/03/2020.
But yet that refund amount (2865) did not credit to my account.
Refund tranjection id :-
[protected]

Please refund at earliest.

Please find the attached document...

Dear sir/madam, kind attention of public relation officer

I was forced to cancel my tickets which was scheduled on 08/04/2020 and 09/04/2020 to tirupati on 20/04/2020 due to prevailing corona threat.
But later i came to know that railway ministry has taken decision to refund full amount for the journeys from 22nd march to 15th april, since my journey falls in the above time period, i would like to request you to refund...

IRCTC cancelled a flight without my knowledge or intimation. Order id: [protected].
I have already sent 5 emails. I have called them 5 times. They asked me to send an email each time I called....

Refund not credited to my account.

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 2430.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:27-mar-2020
Refund processing date:03-apr-2020
Refund amount:2430.0
Refund reference...

I am aaishwarya bajaj i have ordered food on 19/03/2019 for pnr no. [protected] of 112 rs the amount was deducted from my account but still the refund was not credited. It was showing that the refund will be credited within 15 days but still the amount is not credited.
I had mailed them many time every time they give me new ticket no.
Please refund as soon as possible.
Thanking you

Warm regards
Aaishwarya...

I have booked tickets and cancelled tickets accordingly before railway circular of full return owing to outbreak of covid 19.
This i have done because of avoid contamination.
But it has been come to my notice that refund amount against each tickets including retiring room has not been credited in my account although i cancelled all the tickets more than 10 days back.
Now, as per recent circular of policy, i supposed to...

Dear sir,
I am the customer of vijay bank account number - [protected].
I request that my amount of 1510/- was stucked because of cancellation of tickets.
My transaction id - [protected]
Pnr number : [protected] for tracking status.
The same amount has been already initiated from the irctc site.
Kindly release my amount of 1510/- from my bank account.

Regard
br...

I am nandini rajdev. I booked a train ticket with pnr no. [protected] for 14 april and the refund status is showing 575+60 refunded to the account and the refund date is 8 april but i didn't receive any refund in my account. Please help me to rectify this issue as soon as possible. I have sent multiple mails but they always generate a ticket id and never resolves it. Below is the response for my issue

Greetings,
br...

I booked a train ticket via irctc app and the train got cancelled on the journey date. Though the refund process was initiated by the irctc but even after more than 15 days iater since the date of journey, my refund has not been credited to my bank account.
My ticket details are following...

Pnr no. : [protected]
Train no. / name : 13238 / kota pnbe exp quota : tatkal
Transaction id : [protected] date...

Wednesday01Apr 2020CANCELLED
PNR: [protected]
Train No./Name: 12397 / MAHABODHI EXPTransaction Date: 27 Mar 2020
GAYA JN ( GAYA) NEW DELHI ( NDLS)Refund Status: REFUNDED
Bank Name: Credit cards/ Debit cards / UPI (Powered by IRCTC)
Booking Amount: 2716.38Refund Amount: 2680.0
Refund Date: 1 Apr 2020...

My two online reservation tickets have been cancelled automatically. The irctc initiated refund of Rs 1520 on 25 and 28 march and 1 April, 2020. They said the refund amount would be credited within 7 working days. But the said amount has not been credited to the bank account yet...

I have booked two train tickets through irctc eeb site. But due the lock down declared by the PM the trains were cancelled. They initiated the refund on 25 and 27 march, 2020. They told the amount will be credited to the account within seven days. But the said amout of Rs 1520 (760*2) has not been credited yet....

I HAVE CANCELLED the ticket on 25 of March and it was processed on 29th of March. Till yet i have not received the amount of my refund. The irctc says that it has refunded the amount to the bank but it has been 8 days and the bank has yet not credited it in my account.
Please make the proper enquiry and resolve the issue....

Dear sir/ madam
This is with regards to my irctc payment made for ticket booking on date 11-jan 2019 for amount of rs. 1904.39 and rs.1904.39 (Two times). The ticket booking was through my irctc sbi credit card for with i have received the transaction number as below :
1. For 1st debit of rs. 1904.39 having ref :[protected] arn 74661709014901149424040
2. For 2nd debit of rs. 1904.39 having ref :[protected]...