Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a train ticket from MMCT to NDLS on 3rd April 2020 in irctc website through payment gateway PHONPE (According to passbook: one97 communications l) but transaction failed (Ticket not booked) but money was debited from dena bank account, but still not refunded.
Please look into this matter immediately....

I have filed my tdr regarding the train not diverted after consulting with an irctc customer support agent as my train is not reaching my boarding station that is udalkachar but my tdr was repudiated and I didn't got any refund...

My name is p.prasanth aditya from garividi i am from vizianagaram district so i am requesting to you sir/madam. my train has been cancelled due to carona effect so please refund my amount so i am requesting to refund my amount please sir...

I have booked a ticket from itarsi to kota Transaction ID: [protected] amount is paid but ticket in not booked and they are showing payment pending from bank end . i want to book another ticket so either refund me or book that ticket transaction date 10.04.2020 train no 14816 date of boarding 2 may 2020...

Dear sir,
I had cancelled my tickets on 18-jan 2020 &
One other date-27 jan 2020 tickets cancelled automatically due to lockdown (Corona virus).
While tracking the refund status shows account_closed.

1.
Transaction id: [protected]
Pnr: [protected]
Train no./name: 11015 / kushinagar exp
Transaction date: 27 mar 2020
Refund status: account_closed
Cancellation/refund...

Sir mera ticket 27march ko cancell ho gay tha lekin uska refund amount abhi tak account me credit nahy hua jjiska PNR no. [protected]...

Sir
Plz arrange my account...

I Would like to inform you that my Ticket was cancelled on 27th March, But I Didn't Received My Amount Yet.

Kindly look into the issue and Refund my Amount ASAP.

PFA of Ticket for Your Reference...

Sir,
I informed you that against 1st pnr number [protected] on date[protected] due to which, could not travelled because train late more than three hours, then tdr filled and 2nd pnr number [protected] on date[protected] due to which, could not travelled because train late more than three hours and then tdr filled & 3rd pnr [protected] on date[protected] due to which, could not travelled because ticket in rac after chart preparation...

Hi, i have my level best. My user id is blocked and since past 3 months i am following irctc but as usual very irresponsible and not responding. Inspite of giving adhaar card neither they are activating my irctc user id nor they cancelling my etickets which i mailed them to [protected]@irctc.co.in

I have sent multiple emails and called customer care multiple times but not getting help from anywhere. My user id for irctc is "vijay9967".br...

This is regarding the ticket booked on 8th march on irctc website which got failed while booking. But even though the amount from bank account was deducted of rs. 2561.8 and i didn't got my refund back.

I have been following up with the bank and irctc for past 1 month for this refund but i have been told that the request has been forwarded to concern department. But i have not yet recieved my refund yet.

Below...

I have had booked 2 tickets on 22nd march and 23 march.
But both of the trains were cancelled due to covid-19 outbreak.

But i still haven't received the refund amount on my account.
If you could please let me know by when should i expect the credit.

The deatails of both the tickets are below.

Ticket of 23march:
Transaction id: [protected]

Pnr: [protected]br...

I booked a railway ticket from irctc.on 10 mar 2020 I cancelled that ticket which pnr no - [protected].
Irctc not send me refund amount from 10 mar 2020.
When I call him they ask for mail him.when I mail him he give reply my refund is in process.they are not send my refund amount after 1 month.
Please check this sir and send me refund amount....

Hi,
I have cancelled my 3 tickets but amount not credited in my account. Its showing sent to bank from 13 days.
Please see the cancelled tickets details for your reference.

1- tuesday23jun 2020cancelled
Transaction id: [protected]pnr: [protected]
Train no./name: 14257 / k v exptransaction date: 23 mar 2020
Rae bareli jn (Rbl) new delhi (Ndls) refund status: sent_to_bank
Cancellation/refund...

I booked tickets in january for "to and fro" journey on 12th april and 14th april 2020 respectively. Due to the outbreak of coronavirus, irctc cancelled tickets. I received refund initiated mail for both the tickets. But i received refund money in my account on 31st march for 14th april ticket only. After waiting for 5 days with no doubt of anything pending from bank side, i am making a complaint against irctc to irctc for not refunding my...

I had booked a ticket for my wife from ltt to bsb dated 31/03/2020 bearing pnr no :- [protected] but due to covid19 & total lockdown announced by shri. Narendra modiji the bookings were cancelled.

On 27th i received a sms stating that the refund has been initiated & it would reflect in my account in next 3-4 days. But it's almost 9 days now but still not received the refund as well as no proper response on email or twitter....

Amount refund...

IRCTC verification code not received...

Hi, I booked a ticket using Irctc website on Apr3 2020. I can see that money has been debited from my bank account but the booking seems to be pending with status "Pending from bank end".

Booking transaction ID : [protected]

Could you please help...

Dear sir,
I wish to bring it to your kind notice that, with reference to the non-receipt of refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 6286.38 has been processed as per below details:
Pnr number: [protected]
Transaction id: [protected]
Train number/name: 20818 / bubneswr rjdhni
Booking date: 11 jan 2020
From: new delhi (Ndls) 12 apr 2020
To:...