Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Id 6088446
Booked ticket from ers to bengaluru using credit card. The user id entered many times in the verification column in the final stage of booking. As it was not done the ticket was cancelled after the specific time. But the payment was not refunded. This was the 2nd time. On first time before 1 hour of the above cancellation same thing happened but refund was instant....

I have ordered meals through online in irctc app, which was about to delivered in guwahati station but they have not delivered my meals. My order number was 37269510 my pnr number is [protected] vendor is padma raj and phone number is [protected]. I have evn called the vendor he have even assured me that the meal ia about to reach but they have not provided the same. I m not well and i need food on time so that i can have my medicnes. I really...

Dear Sir,
I, Jayprakash Vishwakarma bearing PAN No: AGVPV4723G, is not an
employee of SR DFM S N C RAILWAY JHANSI from FY 2016-17 till date. However, my 26AS reflects Salary from the same and so TDS is also deducted.
Hence, I am not able to claim refund of the TDS deducted on my original income.

Kindly rectify the mistake made by department....

I booked a waiting list ticket ( PNR [protected] ) in Gitanjali Express( 12860) on 07/01/2020 through IRCTC App ( Transaction ID- [protected] ). I cancelled the same ticket before chart preparation. The ticket amount was 240 excluding the service charges, but after cancellation It showed the refund amount 120, which should be 180 as per the IRCTC cancellation charges for WL ticket. Why I was charged extra money for cancelling my ticket....

Transaction id: [protected]
Pnr number: [protected] train no: 12190
Train name: mahakoshal exp from station: jhansi jn (Jhs) to station: chitrakutdham k (Cktd)
Date of journey: 27-dec-2019 class: 3a
Booking date: 26 dec 2019 total fare amount: 1165.89

Tdr filing date: 27-dec-2019 21:50:16 hrs
Tdr reason: train late more than three hours and passenger not travelled.

I...

I have transfer some money to p. K. Febin and managers for showing business to tirupati to dharmavaram train side vending food supply you first and installments ten lakh of money in six months is strictly your business, any amount more than the slope amounted to 2030000./-payed to online sent, i don't give you money back no business. I have been deceived, (1p. K. Febin,) team members, (2saiyyad) (3 m. Naveen kumar) (4 b. R. Chandra vellu)...

Dear sir/madam,
Passengers not willing to travel as the train was late for more than three hrs. This two pnr"s not yet refunded to the said account or wallet, i have mailed several times to the concern deptt. But issue has not solved.
I have enclosed two different jpg file of these pnr's herewith. Already five month passed and the passengers are waiting to avail their refund money. Please solve these issues & refund the amount...

Pnr : [protected]

Above ticket was booked in train 12872
As train was running late more than 4 hours, i had cancelled, but irctc team says to file tdr

Pl note cancellation done at 1:46 pm while train time is 2:39 pm, it was late by more than 4 hours

I had to cancel as i had to reach kolkata sooner for which i booked in jansatabdi later same day in current reservation and travelled (Pnr :...

Dear sir / mam,
I have booked a season ticket on uts app from mobile no. [protected] (Which is the login id), i did payment through google pay and money got deducted two times, i thought money will be refunded but no refund initiated yet. I m sharing transaction id of both transactions kindly initiate a refund as soon as possible.
Transaction id 1:[protected]
Transaction id 2:[protected]...

I have cancelled a IRCTC ticket booked online per the below details:
PNR# [protected]
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 27-Sep-2019
Refund processing date: 30-Sep-2019
Refund amount: 3430.0

I got an email from IRCTC mentioning that the amount had been refunded. But I never got the money. I have sent atleast 10-15 emails to them about the cancellation refund, but...

Pnr number [protected]
Irctc transaction id [protected],
Price of ticket - 905 inr
Amount to be refunded - 680 inr
Date of cancellation of ticket : 24-dec-2019
Refund reference no:[protected]
Booking reference no: [protected]
Date of journey - 2 jan, 2020
Date of cancellation of ticket - 24 dec, 2019
Date of booking - 14 dec, 2019
Please look into this matter.br...

While booking tatkal ticket online site or irctc app always invalid captcha even though it is correct type. When seats become full or not available or wait list in tatkal then it recognised captcha correctly book waiting tatkal ticket.
If it's possible for irctc please shut off tatkal system and cease customers loot in 1hr. Or correct this bug
It's not possible for everyone to come in queue from 8 am to book. Ticket from station....

I have a regular, conscientious, law-abiding user of irctc services for the past 12-14 years or more. Suddenly, about 2 weeks back, my user id was blocked. On checking up with the customer care, i was informed that it was due to "fraudulent activity" that i was supposed to have committed. They suggested that i create a new user id with a new cell number and new email id. I repeatedly called them several times over the past 2 weeks, and sent...

Hello i was travelling from jaipur to surat on dated 11-12-19 in train number 12980 in 3rd ac class with general ticket.
I had boarded the 3rd ac coach with asking the tc and he had charged me extra than mentioned in receipt. Through vacant seat was there he had given me then also he had taken charge of penalty and difference fare other than this he had charged me more. He had charged me 2500₹ and given me receipt of 1390₹ and...

My name is udita ganguly. I have booked a ticket on tatkaal through my brother's irctc account - devogang3 and paid through my debit card. However the ticket was in wailting so i cancelled the ticket on 22nd december 2019, that is on the same day, when i booked the ticket for tatkaal. For which i got a message that the amount of rupees 2835 will be refunded into my account in 3-4 days. But it still not arrived yet....

Hello Sir/Mam,

I had booked a ticket for my family on 16 December 2019.

Please find the required details:

PNR Number: [protected]
Transaction ID: [protected]

Although one seat got RAC and rest were in waiting list I did not get my refund till now.

I have tried calling the IRCTC Customer care but still no response from there end.

Kindly help...

My user id is disable from irctc without information. When i talked about it. They told me due to not registered address in irctc account. I have proof already my account registered with proper address. I already sent address proofs at ([protected]@irctc.co.in) irctc email id. Already 7 days completed but no response taken from irctc.
So, i request you please take action against irctc.

With regards,
Amit gaurav...

I booked a train ticket in 16209 (All MYS Express) on 27/12/2019.
However, it shows "pending from bank end" till now. I have used paytm wallet to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Paytm wallet transaction id - [protected]...

I have a registered Last month in irctc site and using irctc ticket booking services . When I wanted to login to cancel one ticket booked earlier, I was surprised to see, my user id was blocked. On checking up with the customer care, i was informed that it was due to "fraudulent activity" that i was supposed to have committed. They suggested that i create a new user id with a new cell number and new email id. I repeatedly called them, and...

Hi,
I booked ticket from secunderabad to shirdi[protected]
Transaction got timed out but amount got debited and ticket not booked.
Amount of 3, 185/- with payment id pay_dwm16rdjoysfre is debited.

In the below attached screenshot "submit" button is not active

So can i know whether the ticket is booked or amount will be refunded?
If it will be refunded, when will i get refunded money?...