Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I filed tdr via irctc as train was running late more than 10hrs, but tdr is rejected.
Pnr : [protected]
Doj : 24/07/2019

Train departure time : 20:30
Tdr registered time : 20:49 (Within time period of guidelines)
Tdr category : train running late by more than 3 hours, so passenger not travelled

Please address the mentioned issue, more details are in attached images.

I tried to booked my train ticket in bbs duronto express (12282) on date 31 oct 19 but it was not booked but money deducted from my account amount of 1293.19 rupees. Details attached with the attachment. On the transaction history it was reflected that amount received from bank. And also i check in my account statement it was reflect same. Transaction id is [protected].

My train got diverted and we didn't traveled in it and i filed a tdr within 24 hr.
In tdr history its showing, but when i check refund status with zonal railway while checking it says "file don't exist".

Its been more than a month, i am notable to know refund is processing or not

The journey was for august 5th 2019 in mangala ldweep express (12617) and our (3 sleeper seats) reservation was from aluva to kalyan

Please be careful while booking tatkal ticket online. Railways won't take in-charge since online booking is handled by irctc and not concerned with indian railways (As per what they says, on inquiring at 139). For tatkal, it is better to book directly in indian railway and avoid irctc. Their after-booking customer service is very horrible. The app shows different status.

Please check the attached screenshots which showed cnf when i completed payment and confirmed booking, which changed to wl after 15 minutes of booking.

Pnr: [protected]

I booked a train ticket in 12625 (Kerala express) on 13/09/2019.
However, it shows "pending from bank end" till now. Money has been deducted from my bank account. The status of booking is not still clear, so I am not able to book another ticket.
I need final confirmation about the status of the ticket if it is booked or declined. In case if it is declined kindly refund.

Kindly resolve this concern at the earliest so that I can proceed for further action.

I tried booking the cancer concession ticket for my mother with valid proof and certificate.
Booking application was refused by saying that sri ramachandra medical centre hospital is not in ticket concession list.
My hometown is in dindigul district from dg to ms (Pincode:624204)
They refused to provide other details.

Can you please look in to this matter. As more than lakhs of people from north and south india treated in sri ramachandra medical centre hospital every month.
Hospital side also they refused to provide the details regarding this.

Transactin id - [protected]
Transaction date 31/08/2019

I tried to book train from channarayapatna to yeshvantpur on above said date amount deducted ticket not booked and not refunded, called customer care he asked check account after 15 min, but of no use, i reported it to customer care mail id, they gave token number and closed it, now after thus where should i address this greveinance

Pnr: [protected]
Train no./name: 12009 / shatabdi exptransaction date: 6 sep 2019
Mumbai central (Mmct) vadodara jn (Brc) refund status: refunded
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 3855.4refund amount: 3060.0
Refund date: 8 sep 2019

My bank still have not received any refund from irctc

Myself traveling on 12/09/2019 in Rajadhani express from Ernakulam South 22:40 to Madgaon with my family my wife and two kids of age, one is 4 years and the elder one is of 5 yrs of age. I had taken two tickets for 2 AC. When the journey started the ttr on duty came for ticket checking, he asked for the ticket of my elder son and when i told I hadn't taken ticket for him, he started threatening me and asked an amount of Rs.4000 as penalty. When I requested him to kindly avoid the penalty he asked me to pay an amount of Rs.3500 to let me to continue my journey with my family. Finally when I gave the amount he asked, he told me to go to my seat and didn't provide the receipt of the penalty amount which I had paid. This is not at all acceptable and it's a pure injustice and such a corruption happening in Indian Railway and that happened to an Indian citizen. Request to the authorized department people to take necessary action and get my money back from the thief (TTR) on duty at the said time and give him the appropriate punishment upon the law.

Hi there,

I have booked a ticket on irctc website. The money has been taken out from account at bank. I did even got sms saying money deducted. However, irctc saying "pending from bank end". I am confused. How long it will take to fund clear and ticket will be booked? It's really painful process waiting for this and not able to book another ticket. Any help would be appreciated.

Booking id: [protected]

Thank you,
Kranti.

I am registered on your website to utilize your prestigious services for online reservations.

At present another mobile no. for the SMS and alert is registered. Now my mobile number has changed.

I wish to update/register my new mobile no. in order to get your online facilities like SMS alerts, emails, e tickets on screen of my mobile.

How to do it??

While booking tickets irctc website takes you to payment portal and then lets you know that if any of the conditions you had put are not met. This way money gets deducted from our account without booking any ticket. Then they say it might take up to seven says to refund. Sometimes we don't have money and can't book tickets until we get the refund. There is no way to book another ticket of the same or lesser amount against the money deducted from the account. This becomes crucial for economically weaker section of our society. Why can't they stop the process before the payment if conditions are not met. They use this money to earn interest, as it happens with thousands of the people everyday. Why can't they refund within hours of the payment, in todays technology it is not at all difficult.

Hi sir,

Uts reg ph-[protected]

Recharge amount-500 rs

Recharge mode-paytm

Upi ref[protected]

Recharge status-initiated

Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I already marked a mail to sealdha division did not get any response i need to book my season ticket urgently.

Dear sir/ madam
I am ganesh kashe, riya travel authorised agent.

The website is not sending mobile verification code on my mobile. And, therefore i am not able to log-in into the irctc website.

Kindly check and resolve as soon as possible, as i have to take printouts of my booked tickets and make another online booking.

Thanks & regards
Ganesh kashe

I have not traveled due to rac after chart presentation and i filled tdr cr is registered but i registered tdr on 30/05/2019 and cr registered 5/06/19
And refund approved date :06/06/2019,
Pay order date :07/08/2019 and i have not received any amount refund till date and i has been over 90 days as per irctc rule so please refund the amount asap,
I have contacted irctc through mail nearly 4 times and they are always replying that they didn't received refund from central railway

I booked tatkal ticket on 29-aug-2019 from secunderabad to rajahmundry for 2 passengers with pnr no. [protected]. Ticket status are tqwl 22 and tqwl 23 at the time of booking. The next day ticket got confirmed for 1 passenger and tqwl 1 for another passenger. Generally waiting list tickets got cancelled and refunded automatically. And also they are not allowing to passenger to travel. But now they are not refunding and says that i had to cancel manually waiting list ticket. They are not allowing passenger to travel. Why should i cancel to refund. They are not sending any instructions regarding this. Anyhow that ticket is not valid then they have to refund. Attaching ticket for reference.

My train was diverted and train was not arrived at my boarding station. My train booking details are as follows:

Travel date: 4-august-2019
Traveling from: vadodara to new delhi
Train number: 12951/ mumbai rajdhani
Pnr number: [protected]
Name: chaitanya pithawa

I get sms from indian railway that train was diverted from surat. Kindly find the screenshot attached for your reference. Even i have attached the refund rules from indian railways site and it is clearly mentioned that no tdr required to be filed.

My travelling was so important that i have to book the tick

I mail to irctc and even they didn't clarify for my query.

Please do the needful for the refund of my ticket. Thanks.

Regards,
Chaitanya pithawa

I pintu Shaw, booked season ticket from Diamond harbour to Dum Dum cantonment on 31/08/19 at 12:45 pm through UTS app valid 31/08/19 to 30/09/19, booking ID -502, Order ID - [protected]. MY MOBILE NO - [protected]. I went to sealdah for take ticket print out from atvp/kiosk machine but ticket print out not come out or other kiosk machine shows you are already take print out. I was contact with central booking they checked the machine entry but there was no entry in machine. They told me to complain to helpline they will solve ur problem. Please help me to take print out ticket or Providrbpaper less ticket to my UTS user ID - [protected]. Regards, . PINTU SHAW [protected] mail I'd - pintu.[protected]@yahoo.com

Hello,

I tried booking the railway ticket online through irctc website on[protected] but unfortunately the ticket not booked but money got debited. Money is not yet refunded.
The irctc website shows "pending from bank end"

Transaction id: [protected]
Transaction date: 04 sept 2019

Date of booking : 04 sept 2019
Date of journey : 07 oct 2019

Hi,
Im travelling in prashanthi express from bangalore to vishakapatnam 18464 on 4th september, 2019.
Details of mine is as follows:-
Ac 3 tier
Coach b2
Seat number 63
Pnr number:- [protected]
Train number 18464

Tried multiple times to register complaint directly with railways but below is the response.

Sms to 58888 - keyword is not approved. Please contact your service provider

Sms to [protected] - no response

I kindly request you to take appropiate action against my compalint.
Thanking you,
Bhargavi
[protected]@gmail.com