Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I filed tdr via irctc as train was running late more than 10hrs, but tdr is rejected.
Pnr : [protected]
Doj : 24/07/2019

Train departure time : 20:30
Tdr registered time : 20:49 (Within time period of guidelines)
Tdr category : train running late by more than 3 hours, so passenger not travelled

Please address the mentioned issue, more details are in attached images....

I tried to booked my train ticket in bbs duronto express (12282) on date 31 oct 19 but it was not booked but money deducted from my account amount of 1293.19 rupees. Details attached with the attachment. On the transaction history it was reflected that amount received from bank. And also i check in my account statement it was reflect same. Transaction id is [protected]....

My train got diverted and we didn't traveled in it and i filed a tdr within 24 hr.
In tdr history its showing, but when i check refund status with zonal railway while checking it says "file don't exist".

Its been more than a month, i am notable to know refund is processing or not

The journey was for august 5th 2019 in mangala ldweep express (12617) and our (3 sleeper seats) reservation was from aluva to...

Please be careful while booking tatkal ticket online. Railways won't take in-charge since online booking is handled by irctc and not concerned with indian railways (As per what they says, on inquiring at 139). For tatkal, it is better to book directly in indian railway and avoid irctc. Their after-booking customer service is very horrible. The app shows different status.

Please check the attached screenshots which showed cnf...

I booked a train ticket in 12625 (Kerala express) on 13/09/2019.
However, it shows "pending from bank end" till now. Money has been deducted from my bank account. The status of booking is not still clear, so I am not able to book another ticket.
I need final confirmation about the status of the ticket if it is booked or declined. In case if it is declined kindly refund.

Kindly resolve this concern at the earliest...

I tried booking the cancer concession ticket for my mother with valid proof and certificate.
Booking application was refused by saying that sri ramachandra medical centre hospital is not in ticket concession list.
My hometown is in dindigul district from dg to ms (Pincode:624204)
They refused to provide other details.

Can you please look in to this matter. As more than lakhs of people from north and south...

Transactin id - [protected]
Transaction date 31/08/2019

I tried to book train from channarayapatna to yeshvantpur on above said date amount deducted ticket not booked and not refunded, called customer care he asked check account after 15 min, but of no use, i reported it to customer care mail id, they gave token number and closed it, now after thus where should i address this greveinance...

Pnr: [protected]
Train no./name: 12009 / shatabdi exptransaction date: 6 sep 2019
Mumbai central (Mmct) vadodara jn (Brc) refund status: refunded
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 3855.4refund amount: 3060.0
Refund date: 8 sep 2019

My bank still have not received any refund from irctc...

Myself traveling on 12/09/2019 in Rajadhani express from Ernakulam South 22:40 to Madgaon with my family my wife and two kids of age, one is 4 years and the elder one is of 5 yrs of age. I had taken two tickets for 2 AC. When the journey started the ttr on duty came for ticket checking, he asked for the ticket of my elder son and when i told I hadn't taken ticket for him, he started threatening me and asked an amount of Rs.4000 as penalty....

Hi there,

I have booked a ticket on irctc website. The money has been taken out from account at bank. I did even got sms saying money deducted. However, irctc saying "pending from bank end". I am confused. How long it will take to fund clear and ticket will be booked? It's really painful process waiting for this and not able to book another ticket. Any help would be appreciated.

Booking id: [protected]br...

I am registered on your website to utilize your prestigious services for online reservations.

At present another mobile no. for the SMS and alert is registered. Now my mobile number has changed.

I wish to update/register my new mobile no. in order to get your online facilities like SMS alerts, emails, e tickets on screen of my mobile.

How to do it??...

While booking tickets irctc website takes you to payment portal and then lets you know that if any of the conditions you had put are not met. This way money gets deducted from our account without booking any ticket. Then they say it might take up to seven says to refund. Sometimes we don't have money and can't book tickets until we get the refund. There is no way to book another ticket of the same or lesser amount against the money deducted...

Hi sir,

Uts reg ph-[protected]

Recharge amount-500 rs

Recharge mode-paytm

Upi ref[protected]

Recharge status-initiated

Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I already marked a mail to sealdha division did not get...

Dear sir/ madam
I am ganesh kashe, riya travel authorised agent.

The website is not sending mobile verification code on my mobile. And, therefore i am not able to log-in into the irctc website.

Kindly check and resolve as soon as possible, as i have to take printouts of my booked tickets and make another online booking.

Thanks & regards
Ganesh kashe...

I have not traveled due to rac after chart presentation and i filled tdr cr is registered but i registered tdr on 30/05/2019 and cr registered 5/06/19
And refund approved date :06/06/2019,
Pay order date :07/08/2019 and i have not received any amount refund till date and i has been over 90 days as per irctc rule so please refund the amount asap,
I have contacted irctc through mail nearly 4 times and they are always...

I booked tatkal ticket on 29-aug-2019 from secunderabad to rajahmundry for 2 passengers with pnr no. [protected]. Ticket status are tqwl 22 and tqwl 23 at the time of booking. The next day ticket got confirmed for 1 passenger and tqwl 1 for another passenger. Generally waiting list tickets got cancelled and refunded automatically. And also they are not allowing to passenger to travel. But now they are not refunding and says that i had to cancel...

My train was diverted and train was not arrived at my boarding station. My train booking details are as follows:

Travel date: 4-august-2019
Traveling from: vadodara to new delhi
Train number: 12951/ mumbai rajdhani
Pnr number: [protected]
Name: chaitanya pithawa

I get sms from indian railway that train was diverted from surat. Kindly find the screenshot attached for your reference....

I pintu Shaw, booked season ticket from Diamond harbour to Dum Dum cantonment on 31/08/19 at 12:45 pm through UTS app valid 31/08/19 to 30/09/19, booking ID -502, Order ID - [protected]. MY MOBILE NO - [protected]. I went to sealdah for take ticket print out from atvp/kiosk machine but ticket print out not come out or other kiosk machine shows you are already take print out. I was contact with central booking they checked the machine entry...

Hello,

I tried booking the railway ticket online through irctc website on[protected] but unfortunately the ticket not booked but money got debited. Money is not yet refunded.
The irctc website shows "pending from bank end"

Transaction id: [protected]
Transaction date: 04 sept 2019

Date of booking : 04 sept 2019
Date of journey : 07 oct 2019...

Hi,
Im travelling in prashanthi express from bangalore to vishakapatnam 18464 on 4th september, 2019.
Details of mine is as follows:-
Ac 3 tier
Coach b2
Seat number 63
Pnr number:- [protected]
Train number 18464

Tried multiple times to register complaint directly with railways but below is the response.

Sms to 58888 - keyword is not approved. Please contact your...