Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Re:#[protected] transaction id ticket id:-4780042 date 19/08/19 train no 82654 jp ypr suvidha. I try another ticket on 20/08/19 on the same train that get refund but yesterday ticket is not refund yet. I don't know what happens while online booking on this train. The tickets are automatically cancelled after transaction. Is it a some time of joke for passenger. I talk with bank customer care they told this is not bank mistake. Please solve this type of online booking issue. I mailed this problem on [protected]@irctc.co.in there is automatically generated and no proper reply. Thank you

Hi Team,

We have booked 3rd AC from VM to VSKP for 14th Aug'19 PNR Number : [protected] amd i paid amount Rs 3795/- but Sleeper tickets are allocated with new PNR number [protected] and as per sleeper class my charges suppose to be Rs 1425/- so i need to get the refund of Rs 2370/-, I have sent confirmation SMS from IRCT as a proof

In this regard i have raised three Tickets
Ticket Id:-4758329
Ticket Id:-4754654

But my issue is not respolved and sending repolay messare with is not relavent to my issue, i tried IRCTC call center number also several times but there is no propoer responce

Need justification

Regards,

Kushal

Respected sir / madam,
I wish to inform that i had registered my tdr on 24/05/2019 because train diverted and not touching boarding station without prior information. After registering tdr, railway department has not been refunding my money since 3 months. I am in so tense because they have not refunded my money.
So, i shall be very grateful to you if you kindly refund my money as possible.
Thanking you
Yours faithfully
Dr mk saxena
Pnr no. - [protected]
Journey date - 24/05/2019
Transaction id - [protected]
Transaction made on irctc website
Tdr registration no.[protected]

My refund amount is not shown in my current PNB account .which is proceed by the Indian Railway Catering and Tourism Corporation later 2 weeks ago. So please I request you to please resolve my problem as soon as possible. the refund amount is rupees 3140 .IRCTC has asked me that there process of refund amount is complete d.but your bankers do not proceed the amount. Thank you and please solve this prblm

Our train was cancelled on 9 aug 2019 due flood. But ticket fair will not refund to us till today after completed 6 days of journey date. As per irctc refund policy, fair will be return within three days if the train cancelled due to flood calamities etc
Train name: mas ers express
Train no : 06031
Prn no : [protected]
Journy date : 9 aug 2019 from chennai to aluway
Ticket fair : 930

I have booked a ticket from ajmer jn to surat for 06-08-19, the train got cancelled due to rains/floods.
When i tried to cancel the ticket from irctc website it showed that the train is cancelled and refund will be done automatically. ( screen shot attached for same )
Till date i have not received the refund. Details of journey mentioned below:

Train no: 22996
Pnr: [protected]
Train name: aii-bdts sf exp
DOJ: 06-08-19

No resolution from irctc customer care

Dear
Sir/madam
My name is sandesh das and today 18/08/2019 i was book a ticket from
Chhapra to new delhi ticket is not booked but rs627.29 is deducted from my bank account kotak mahendra bank and irctc transaction is failed
Kindly check my details
User id. Jhie
Name. Sandesh das
M no. [protected]
Booking date.18/08/2019
Bank. Kotak mahendra bank
Please check my image attachment

Payment of rs 770 was made using paytm upi on irctc app from bandikui to ludhiana on 21/07/2019 transaction id [protected] but tickets were not booked. Paytm confirmed that the amount was successfully transferred to your account.
Date of booking - 21/07/2019
Date of departure - 22/07/2019
Transaction id - [protected]
Payment mode - paytm upi

Dear sir / madam

Increase the credit card limit of card no
4377...... 6163

Here i wish to inform you that i got my irctc sbi received by me in the second week of jul 19

While interesting to apply for the card, one of your company representative namely aduri santhi bhushan said me that card limit will be 70000/- but when i got the card surpriseingly saw the limit only 35000/- i have been using sbi prime card with max limit of 35000/- and not fulfill my monthly limit where i spend more than that. Thats why i agreed to take the irctc sbi card with limit of 70000/-

Now i need not your card with limit of rs 35000/- only. So please suggest me to how to return the card to you.

Please let me know the card return policy sothat i can return the unused card to you at the earliest

Your representative mobile is mentioned here you can talk to him
Mobile no [protected]

I will be waiting for your reply

Thanking you

Vijaya bhaskara reddy p
[protected]

Train no:-12819 /orissa skranti:- cuttack to anand vihar (Anvt)
Pnr no;-[protected]
Date of journey;-7/aug/2019

I would like to inform that i couldn't travel on 7-aug-2019 due to natural calamity in our area even i could not cancel the ticket at right also due to network issue.

So i hereby request to reimburse the full amount instead of 50% because i haven't not travelled due to natural calamity

Sir,

I lost my defence canteen identification card in train no :16219. Please find my details below :
Name : p jayaprakasam
Lost item : defence canteen identification card
Journey date : 13-july-2019
Journey from : krishnarajapuram (Bangalore)
Journey to : katpadi (Vellore)
Train number : 16219
Coach : s6
Contact no : [protected]/[protected]
Mail id: [protected]@gmail.com

Please contact me if the card is found

I've booked 2a tickets in irctc app and cancelled because tickets not confirmed until chart is prepared
I haven't received the money yet to my account. After 7 days

Ticket details
1)
Transaction id: [protected]
Pnr number: [protected] train no: 22641
Train name: shalimar exp from station: tvc to station: vskp
Date of journey: 08-aug-2019 class: 2a

Date of booking: 04-aug-2019 total ticket fare: rs 5150

Refund details
Cancelled date: 08-aug-2019 refund amount: rs 5020 refund status: refunded
Refund id [protected]
Bank name : upi (Powered by paytm)

For the same i tried tatkal also on 7th morning and i got only wsiting list, so that i cancelled that ticket on 7th aug and got refund on 9th
But the above mentioned one is still not credited to my account.

I started the parent of my ticket dated 21/08/2019 today 14th august by irctc app.
O selected the upi option from @razorpay and then, after viewing the payment request on google pay, i completed the payment to razorpay request on google pay.

Still, on irctc app
Showing "pending from bank end"
@razorpay please help it's urgent.

Google pay transaction i'd.[protected]
Irctc transaction i'd [protected]

This booking appears to be failed but i have completed the payment.. How will i get refund???

I booked a train ticket in 12424 (Dbrt rajdhani) on 14/08/2019.
However, it shows "pending from bank end" till now. I have used bhim upi to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Bhim upi transaction id[protected]

Sir i bought a food in lohit express train no 15651 but they didn't provide bill, and also they take more then double charge for served food in this train. When i asked question they told me to ask canteen department in this train.in this train, every passengers payed extra charge for food and water, which is served in this train. So
Respected sir or madam please resolve this issues.

Good morning sir/madam
My name is nitesh kumar redhu,
I m service in cisf as a asi
Today (12/08/2019)
I m traveling from nzm-bpl from bangalore rajdhani express
Train waiter served the food (Dinner) at approximately 10 o'clock
When i completed my dinner a little hair comed my food (Dal) at last after that i feel guilty and vomiting.
Train no is:- 22692

We are traveling from khammam to mancherial in navajivan, 12656 on 12 th aug 2019, we have our seat number in b1- 49 and 52... Which are in last part of train... But it khammam station, they mentioned in the display boards that they are in first 3 compartments of the train.. We are traveling with luggage and two children aged 4 years and 8 months old and a senior citizen... It took one hour for us to come to our seat in train... If actions is not taken then these type of situations will be reapeated and passengers money will be in vain... We request you to kindly kindly take action against this...

I haven't received any refund for the cancellation of ticket having pnr no [protected]. I have already tried to contact the care they are saying that amount has been transferred to my account.
Pnr no. [protected]
Train no. 15645
Transaction no. As shown in irctc app is [protected].
I have already mailed my complaint to the irctc care but they haven't responded yet.

Dear,

I informed you that i have booked tickets in train no. 28182 four berth 3a having pnr no. [protected] with confirmed but on the day of travelling ticket was shifted to sleeper without prior information and i have faced huge difficulties along with my three daughters and after tdr filled for cancellation and refund of my amount they cancelled my tdr no. [protected] and not refunded my money. So look in the matter and do needful

I tried to book irctc ticket on 10 aug '19, amount is debited from my account when booking failed but i cant get my amount till now.

Below having my transcation details. Please get back to me if you need more info on this.

Transaction date : 10 aug '19

Transaction description : inb/[protected]/zaak epayment services pvt.
Ltd./

Thanks
Ramprasath.