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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 91

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R
Ravi Ganesan
from Noida, Uttar Pradesh
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not received booked parcel

Address:Chhata, Mathura, Uttar Pradesh, 281401

I booked my parcel through INDIAN RAILWAY Parcel on 19-04-19 from SALEM jn to Mathura jn but this parcel gone to New Delhi station also I received call via [protected] for intimation. I went New Delhi railway way station 4 days later, asked my parcel & show Bill ( P 375388) parcel office in all platform office, all said parcel not there & there is no response from railway parcel office.

Please arrange to resolve this problem...
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G
ganesh179
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction amount is not refund

Address:D.NO1-11 MAIN ROAD,DWARAPUDI, East Godavari, Andhra Pradesh, 533341
Website:IRCTC RAIL CONNECT APP

I am using irctc rail connect app for booking train tkts on[protected] for doj of[protected] from dwarapudi to tirupati but the transaction was failed due to some reasons but the money was debited from my sbi debit card after few days they are showing the money is refunded in the bank but still now there is no refund recieved, if we contact irctc many more times they said your problem is forwarded to relevent dept....
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C
Chandnigoy
from Mumbai, Maharashtra
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catering is half of which provided in meal menu

Address:New Delhi, Delhi

I am travelling in dbrt rajdhani 12424.
We have list of food menu where in
1. We should have got welcome drink which we didn't got
2. Curd/ mishti doi should be the part of lunch and dinner, but out of 3 meals we got it only 1 time. When questioned about it the staff if only showing his hand to keep quiet.
3.in the journey of long 35+ hours, we got only 2 water bottles per person.
4. Soup was directly served...
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R
ravirajk87
from Mumbai, Maharashtra
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to refund my amount

My name is raviraj chintamani kamble. Cancelled tickets from my irctc login id.
(Train ticket cancel successful.
Pnr : [protected], (Tna) to (Ud), matsyagandha exp, refund amount: 1365
Confirmtkt booking id: tk5854948t85.)
Helpline at [protected] this is invalid number. Also coordinate with bank staff they said no any amount deposit. Revert me asap....
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S
Sharath289
from Mumbai, Maharashtra
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quality of the food is so disgusting

I was traveling from bhopal to bangalore on saturday by yashwantpur weekly express (Train no. 19301).
The quality of the food served in this train is soo worst that i could not even have two spoon of it. The co-passangers felt the same (I have to mention this that i was told by one of them to complaint here).
The problem with the food was that it was not hot and the half boiled rice and the taste actually it had no taste at...
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V
vijidvs
from Mumbai, Maharashtra
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refund for cancellation of ticket

I have booked ticket on 3/04/2019 to (Tpj) thiruchnappalli from tambaram (Chennai) in the /12635vaigai express for the journey on 15/04/2019 via pnr no: [protected] through yatra portal. But the ticket was not confirmed. Refund of rs 525 is due to be released from irctc. Plese do the needful.
Booking txn id: [protected]
Cancellation txn id: [protected]
Amount rs : 525.00...
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J
jay4844
from Mumbai, Maharashtra
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tatkal waiting list refund

Please help me on my refund for tatkal waiting list eticket cancellation as no refund is provided yet despite raising a ticket to [protected]@irctc.co.in, just they are forwarding mail again and again with no update and change in status.My details are-
Train Bhagalpur express 12336
Boarding Kalyan
Date 30/04/2019
My Ticket Id for complaint to [protected]@irctc.co.in is 3770918, It is such a pathetic service as they are not...
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K
kavita9450
from Varanasi, Uttar Pradesh
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not any berth present in train which mention on my ticket

It is bad to here mention that in train d3 coach has only up to 102 seats are present but in my ticket d3 103 in also mention. Hence i cannot travel. I request you to refund the ticket money and please care it in future. Some necessary details-
Pnr: [protected]. From: kota jn (Kota) date of journey: 04-may-2019 to: jaipur (Jp)
Boarding: kota jn (Kota) date of boarding: 04-may-2019 scheduled departure: 04-may-2019, 12:35 hrs*br...
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A
amalanchal
from Mumbai, Maharashtra
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refund did not credited

Address:Amal nivas chempakaramanalloor, anchal , po, Kollam, Kerala, 691306

Respected sir,
I wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 540.0 has been did not processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 22-apr-2019
Refund processing date: 23-apr-2019
Refund amount: 540.0
Refund reference no: [protected]
Payment option...
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R
rajivswapnil
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Cancellation not refund in account

We are Ticket Cancel

PNR Number [protected] Cancel ticket on 17.05.2020 refund amount 2010/- not received our account we are many time given complain Goibibo customer care but not responding ....
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S
Shriya Mehta
from Mumbai, Maharashtra
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refund for ticket

Address:311001

Sub: complaint against the irctc for refund in case connecting train misses

This is to inform you that on 1st april, i had to catch two trains for my journey to mumbai.
I was travelling from bhilwara to ratlam (First train) details of which are as follows: train name: ju indb exp (14801)
Pnr no.: [protected]
Timings : 15:06 to 20:40
Then, i had booking from ratlam to mumbai (Second train) details...
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We were travelling from nzm to shahdol, on train chhattisgarh smapark kranti (12824) had 4 seats in a1 coach on seats 37, 38, 20, 22 on 28th of april, one o[censored]s couldnt board due to some official reasons. Tt ashok kumar checked our seats and went away. As we had only one lower seat on our ticket, with us, my elderly mother along our small baby slept on one of our lower seat and we had our seats in another coupe on upper births, left for our...
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N
nivedita shukla
from Nashik, Maharashtra
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kathgodam express, ac shield fell on my mother, head injury

We were training in ranikhetexpress bourded from kathgodam at 8:30 pm to delhi on 26th april, friday. Pnr [[protected]] and we ere allotted a1 couch and seats 1, 2, 3, 4. Train heavy ac shield fell on my mother near washbasin and she hurt badly and she was close to being uncouncious. We gave her first aid, could not get a hold of tt at that time, as that was around midnight. Neither the attendant, we couldn't find him anywhere, ealry morning...
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I was trying to book tickets from new delhi to haridwar and provided all the information. But the moment i made the payment, the money is deducted from my account but the tickets are not booked. It says - "pending from the bank end".

I thought the ticket is not booked so i tried again, and the same thing happened again. "pending from the bank end" message appears on the screen and the ticket is not booked.

Please...
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E
erkiran259
from Mumbai, Maharashtra
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change my email id

Address:Pali, Rajasthan

Name - kiran kumari s irctc user id - erkiran259 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...
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P
Praveenguna
from Mumbai, Maharashtra
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refund still not received

Address:400064

Sir i booked tatkal ticket but i got tqwl so i canceled my ticket but amount refund still not receiv
My pnr no = [protected]

Date of cancellation of e-ticket/date of failure of e-ticket booking: 14-apr-2019
Refund processing date: 15-apr-2019
Refund amount: 2860.0
Refund reference no: [protected]
Payment option used : credit cards/ debit cards / upi (Powered by irctc) (Aggregator)
Booking...
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S
Skss1805
from Mumbai, Maharashtra
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I'm complaining about tdr refund as soon as possible

Address:842002

Dear sir/madam, i had booked a ticket from muzaffarpur jn. (Mfp) to new delhi (Ndls) journey date[protected], but the train got late from more than 10 hours. I had filed the tdr on the next day in midnighy at 29-april-2019 00:53:05hrs. The status of tdr showing tdr entered. I was waiting for the train but the train got late so much so i have filled the tdr. Please help me on this matter. As per rule total amount of ticket should be refunded...
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सुंधा माँ म्यूजिक& वीडियो
from Mumbai, Maharashtra
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refund issue

Address:140,141&142 bhavani nagar mallapur uppal, Jalore, Rajasthan, 1234
Website:Bank of baroda

Even after

Dear customer,
The refund has been processed against the said txn at irctc’s end. The refund details with rrn number is as follows. With the help of rrn number, you can ask the refund status from your card issuing bank.

Order no. : [protected]

Refund date :[protected]:00:40

Refund rrn no. : 74766519095913575256142

Refund amount : 1505.0br...
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P
Pranaysinha
from Delhi, Delhi
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regarding tea quality

I want to logged the complain for catering contractor of vikramahila express 12367 dated 2nd may 2019 as i am travelling with this train and taken one cup of tea and he surved it to me with only boil water & tea pouch, tea quality is too bad now i would request you to take adequate action against the same. My detail as below
Pranay kumar sinha
Coach-b1
Berth-54...
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P
pushp8298
from Bengaluru, Karnataka
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amount deducted but ticket was not confirmed

Address:844126

I was trying to book a ticket from hajipur to asansol on 24th march 2019 and trying to make payment through phonepe. Amount was deducted from my account but ticket was not confirmed. Now its been more than a month and i already raised a complained to irctc about my refund but i am not getting any response from them. I talked to phonepe executives also and they told me transaction was successful from their side and asked me to contact irctc....
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