Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

While booking one sleeper ticket from cuttack to howrah under tatkal quota for traveling from cuttack to howrah on 24/03/2019 my account has been debited for rs.415.49p and ticket not booked. Refund my rs.415.49 immediately. Surprisingly irctc site says no response from bank. Are you joking? Bank debits the account payment goes to one 97 communication, but ticket not booked. Now process of submitting complain. It has been a regular feature while booking ticket, account is debited and ticket not booked. Both bank and irctc probably are operating on a outdated server. Who is liable for this farce?

Dear sir,
I have got a personal id for reservation.
Every time i book a ticket, i have to do it multiple times even if the id and pass word are correct. Today it is locked. It is not user friendly at all. Please help me to restore. Earlier i had an id "akpuja", which i lost similarly and did the second, which is locked today 22/3/2019
Id - aswinipuja

Regards
Ak pujahari
[protected]

Dear support team.

I have booked 4 tickets in waiting list stage and later i got confirmation for only one ticket and remaining 3 ticket are in waiting list and only one person traveld and rest of them don't travel in that train and after that i filed tdr and till now i don't get the refund still it's showing that cr registered

Please find the enclosed attachments

And please do needful

Thanks,
Hemanth kumar

My current rac status is rac4 but seat is not allowed to me. How the seats are allocation is going on and rac4 seat p155 is allocated in s4. What about s1, s2, s3... Etc. I will get first but ttc is allocated to some others my pnr [protected] please check and take action on ttc. He is allocated to some other person's who are favor to him during the journey

I have cancelled 4 tickets recently but did not received any refund in my bank account till now.
Details of transactions :
1. Pnr number [protected], transaction id [protected]
2. Pnr number [protected], transaction id [protected]
3. Pnr number [protected], transaction id [protected]
4. Pnr number [protected], transaction id [protected]

I have booked a ticket in narmada express 18234 for date of journey 17-feb-2019. I received a message from irctc that the the train has been cancelled. I filed tdr on the ticket. My case has been marked as "cr registered" but i have not received the refund amount yet. The cost of ticket is rs 3500.
What i have to do to get the refund on my ticket.
Pnr no. :[protected]
Txn id: [protected]
Kindly reply to my email id "jain. [protected]@gmail.com"

1. Am not able to open the book tickets, after visiting the failed transactions history page. To continue my ticket search i need to relogin the site again
2. Not getting the quote details options while searching for the tickets availability
3. Recent days its getting tuff for making the successful ticket booking transactions with in the last 5 days from 12 march to 17 march i faced 5 failed transactions

1. Am not able to open the book tickets page after visiting the failed transactions history. Again i need to re-login the website which is making the consumer uncomfotrable
2. Not getting the quota details options while searching for the tickets availability
3. Recent days its getting tuff for making the sucessfull ticket booking transactions with in the last 5 days from 12-march-19 to 17-march-2019 i faced 5 failed transactions

I have attended a tour package with irctc bharat darshan train and here i am shearing my experience.
Tour code - wzbd-250, tour date - 10.03.19 to 19.03.19.

1. The quality of food is worst and also they served it in bad places (Parking of bus, near toilet) and when we complaint about it then they said that they can not get you (500 people) a good place to eat because you are too many people.

2. The lodging is also good as their food was. We have 2 no. Of lat-bath for 200 to 300 people each time when we stayed in a lodge and the pipes of washrooms were choked. The washrooms floor were full of water when we went to fresh and clean ourselves.

3. The quality of buses was not good they were have broken windows and the seats were also not good.

4. And the last thing - when the coordinator of our coach came to us to fill the feedback from he was asking us to fill a good review for him and when we went to fill the actual review he was shouting at as.

I updated international number in irctc website. Then next login block all options and showed messages to pay 100 rupees for international mobile number validation. I paid amount but still showed same page. They allow me to validate mobile number after sent mail to [protected]@irctc.co.in. I am not getting otp for mobile validation and at the same time not able change back to india number. It’s worst customer experience.

Respected sir/mam

I tried to book the ticket for the train on the date 15 march for travelling to mathura from habibganj in train ndls shatabdi.

I was not able to book the ticket due to the (Network error in the payment type) message displayed on the site. Although the amount of ticket 1240 rs was deducted from account while i didn't get the ticket confirmation.

I experienced the same in the ticket booking on the next day
Dated 17 march for booking of17 march from bhopal to delhi in patalkot express.

First i got the network error and didn't got the ticket though amount 925 rs was deducted.

Kindly respond me for my unnecessary deduction of money from my account.

Sir/Madam,
I am Sidhanta Choudhury. I had a confirmed ticket in 3 tier AC(B4 compartment in Prasanthi Express 18463 from BBSR to KSR). I boraded at BAM. There were rats in my cabin and they did tremendous damage of my luggage and items inside it. Many food items are open and can't be consumed. Some clothes are also damaged.This is completely unacceptable by 3tier A/C standards of Indian Railways. I have seen rats before also on the train. But this time this was way too much.I can add additional if needed. For the horrible damage, I request you to kindly issue me a monetary compensation. Please let me know if additional details are needed.

Thanks & Regards
Sidhanta Choudhury

My pnr no. Is [protected] and transaction id is [protected] and date of journey is[protected]. I have booked a ticket from nagpur to indore vide train no.22646 (2 ac) but the ticket got canceled by mistake during our process of checking status. The journey is very important to me since i have exams. Kindly return my tickets so that i can travel against the same booking and do not suffer the financial loss for such unwanted mistake. Please look into the matter seriously.

On 11/03/19 i had booked a dormitory in tata station details are sent to my mobile no. But could not able to print the ticket because it is not showing. Confirmation tid - [protected], ref no.- tatarr1367067, doj - 16/03/19 11:35:00 rr, tata pax - mriganka mandal, fare-119 sc: 11.8... Please solve this issue.

Also i have attached the only document which is the screenshot of that confirmation message.

Thanks & regards,
Mriganka mandal

I booked a railway ticket on 14/3/2019 online through irctc website to perform a journey vide pnr no. [protected]. But very astonish to note that we have been allotted middle and upper berths despite admitted fact of senior citizen and submission of required option regarding lower seats. It reveals that while allotment of seats, my request regarding allotment of lower seats has not been considered and thus it is evident that seats are being allotted ignoring govt instructions issued in this regard from time to time and by adopting unfair procedure while allotment of seats, by the irctc. Further a request email was sent to irctc authorities to review the issue but of no use.

On 15/03/2019 i was tried reserve e ticket. Travel details is from mangalure cntl (Maq) to cuddapah on 03/04/2009 by 17605/maq kcg express. Class :sl. Account has been debited for rs.780. I am very much regret to inform that my reservation has not been done but account has been debited. I request the authorites to recredit the debited amount.
I am giving below the details for your ready reference

Name of the passanger: s sethuram
Age: 65 year, date of journey: 03/04/2019
Name of the passanger: g hymavathi
Age: 56year, date of journey: 03/04/2019..

Train name : 17605/maq kcg express

Debited ac details: state bank of india account number: savings
[protected]

Mobile number : +91- [protected]

15 mar 2019 transfer to[protected] irctc yono payment -[protected] ₹780.00

Once again i request the railway authorites to recredit the debited amount to the above account

Thank u

My irctc waitlist ticket (Pnr no. [protected]) (Transaction id: [protected]) was cancelled by irctc on 22-oct-2016 and amount of rs. 3250 (Settlement id: ig0cnybqo9) was supposed to be credited in my sbi bank account: [protected] by 25-oct-2016. The amount is not received yet in my account. My phone: [protected]

I am attaching relevant proofs as screenshots of:
1. My irctc ticket
2. Bank transactions detail from september '16 to december '16
3. Irctc's claim that refund has been processed by them

Kindly refund my money immediately.

—
Regards,
Siddharth
Phone: [protected]

Dear sir,
1. Transaction ID [protected] and
2. Transaction ID [protected]
the above are failed transactions but the amount is debited from my SBI account and I did not get any refund yet. I have attached the transaction details with this complain. please, find the attached photos.

So please do the refund to my respective account .

Thanks,
Santosh Kumar

I was traveling by amritsar shatabdi express yesterday, from delhi to ludhiana. The quality of food supplied was horrible.

Dal did not have any tadka, there was lot of water in dal. The matter paneer had no matars & the paneer gravy was so horrible that i have suffered food poisoning now.

Have some shame mr. Piyush goyal & improve the quality a bit. If this poor quality food is being served in shatabdi trains, then one can easily guess that what will be the situation of food being served in normal trains.

Pnr:[protected], trn:12013, doj:14-03-19, cc, ndls-ldh, dp:16:30,
Munish dewan, c11 48,
Fare:830. This rail travel is insured.

I filled tdr for tatkal e ticket as train was late more then 3 hours. But my request repudiated showing reason as passengers travelled. Despite i never. I have enough proves that i was in my shop given date. I paid payments to few parties, i visited big bazar too and bought items worth 5, 000 rs. I can win any case against railway in this tdr repudiated case with fine or penalty too for mental harrasment. Please solv my problem.
Pnr number [protected]
Ref reg. No[protected]
Date of journey 26/01/2019