Indian Railways Complaints & Reviews

Hello sir
I would like to file a complain against indian railway for delaying my travel time. I started my journey from new delhi station to darbhanga station. Train no 12562 is already started late by one hour from the source station. I still took the train thinking that it will reach an hour late but it got late by more than 4 hours.
Now i would like to know how can file a complain on railway so that this situation will never occur again in future.
Thanks & regards

I am prasanth. So i booked a berth for myself in bokaro express from ongole till chennai. The train was already two and half hour late. And once i boarded it, there were a group of three people occupying my seat. I've tried my best to convince them that i have a hectic day ahead and i need to sleep. But they didn't listen and they continued to occupy my seat and gave me a quarter of my seat to sit. And there's no sign of tte anywhere in the coach, to ask about this. Since i have very important valuables in my bag, i couldn't run across compartment hoping to find the tte.

The train was stopped unnecessarily at different stations for more time and it was delayed for more than 4 hours. It made all the passengers lost patience and there were no minimum facilities in the train. No body took responsibility, even if we are trying to reach the authorities requesting the information and to act on our complaint.

Train no: 07076 (Cct-lpi spl train) (Departed on[protected] from cct station)

I was travelling from hydrabad to surat in secundrabad-rajkot express on 15th october 2018 nd next day morning my handbag was stolen. I was travelling with my two kids. The bag contained all my id cards nd atm cards some ornaments one battery backup nd a watch and one dongle.7500 approx cash. I already filed complained with gujrat railway police. As i was travelling in 2nd a. C.. Feeling it will be safe for me and my kids. I request the authorities to help me out with some solution.

Sir,
We traveled from bapatla to visakapatanam in yeshwanthpur howrah train this morning ie 21/10/2018 we lost our clothes bag which is a white cover filled with clothes.. Please do take our complaint sir and resolve it sir. My details
Train no 12864
Seat no s1 -7
Please find it if possible sir
Thanking you
Yours faithfully
B. Srujana contact no [protected]

I was booked a ticket on dated 16.08.18 for a journey on 21.10.18 from bhatapara to howrah in train no 12809 along with my 15 months baby.
But the ticket was not confirmed and as the counter became close hence i am not getting any refund against my pnr no.[protected].
Hence on behalf of this condition i humbly request you to kindly do necessary steps to resolve this issue.

Myself a resident of kulpahar (Pin-210426, ncr) town in mahoba district (U. P).
My name is rishi kant rajpoot; i am a pre-final year undergraduate student at indian institute of technology, kharagpur. I am writing this to register a complaint against kulpahar station staff.

The issue is that the prs service at kulpahar station remains off on every sunday even for tatkal booking. Irrespective of the situation and urgency the staff remains negligent. When i requested them to consider my form they started shouting at a high pitch, then i asked station master whether it is an official notice to close prs on sunday or not then he used abusive language an shouted that you are not supervisor etc. Also, i mentioned that if it is a legal order, then you must keep it on a notice board "no reservation on sunday" after this, he forcibly pushed us outside the office and said, "do whatever you want to do".

As a citizen of india, i have right to information, and i'm writing this with a very positive hope.in small villages and towns, such autocratic selfish behaviour is frequently shown by staff members because of the unknowing behaviour of villagers.

# after a long argument the computer operator (Mr deepak shukla) wrote it down on my reservation form "sunday closed tatkal".
Please find the attached photo #

Respected sir,
I have applied for the rrb examination of cen-02/18. I have choosen kolkata as my examination centre. But my exam centre is alloted in bhubaneswar, orissa which is far away for me. I am at present living in kolkata. Even my family condition is not so good that they can send me to sit for the exam. I don't know if rrb are trying to steal our money by doing this kind of cheap thing. By caste i am general, so i am not gonna get the free travel allowence. As a poor student i wont be able to go there as i do not have the money to bear the cost of food or travel over there. Maybe they dont want us to sit for the examination.
I request you to change my examination centre to kolkata.
Email id: [protected]@gmail.com
Dob:[protected]
Registration no: [protected]

आदरणीय
मेरा pnr नंबर [protected]
झाँसी से गोरखपुर
सर में जिस सीट पर बैठा हु उस शीट के नीचे से बहुत तेज कुछ टकराने की आवाज ट्रैन चलने पर आ रही है.जब में इस घटना को बताने ट्रेन के गार्ड श्री मोहम्द सलीम के पास गए तो उनका कहना है की हमारे पास ना तो कंप्लेंट बुक है और आपको अगर कुछ कहना है तो किसी स्टेशन पे बोल दो. कृपया मदद करे कभी भी कोई भी घटना हो सकती है.
नाम -जयपाल सिंह
नंबर -[protected]

Sir
I was travelling from bangalore to chennai on 19th oct 2018. My ticket details

Pnr:[protected], trn:12291, doj:19-10-18, sl, kjm-mas, dp:23:23,
Navin kumar, s1 43,
Fare:545. This rail travel is insured

I lost my gold chain weighing 20 gms + 2 gms of pendant tied to it. Morning i woke up i did not found it.

Please help me to get back of my jewellery back.

My contact number [protected]

Navin

I have booked train on 27/09/18, by my sbi credit card, but tkt was not generated account was debited. Pls refund the amount of rs 666.68, 637, 68 and 1304, 36
This amt was debited on my account. But of rs1942.72 credit outstanding in my irtc account. Pls look into the matter and recredit the amt to sbi credit card account
Thanking you
Your s faithfully
V, rengaswamy

I have booked tkt through my sbi credit card, account was debited but tkt wasn't generated on 27/09/2018, my card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded. Amt rs1942.72 was kept my irtc account. Pls reverse and recredit to my sbi bank account. Complaint was sent to sbi also.
With regards
V. Rengaswamy

I booked my ticket of 3 berths from nellore to bangalorethrough rail yaatri. As there was no change in the pnr status i cancelled the ticket in rail yaatri. Message also got about refund amount. But till now it is not done. My pnr no is [protected]. The book order id is 1804558. The agent name is jitender kumar viii, gajha sec-93 noida, delhi -110096. Order date 8th oct-2018

Online there is wrong deaprture time of train no.59386 i. E (Panchvalley pas) online it is showimg 12:00am wheras on our original ticket it is around 5:15 pm. Please correct this information as it is creating trouble.. Please correct the time slot. My whole journey would be chaos if this problem will not be sorted as nowadays everyone is dependent on online services. Please sort it out as soon as it is possible. Hope you will pay attention to it and solve my issue..

I am suresh chand meena. Posted chief ticket inspector in allahabad division (Ncr) at tundla station. My nps no. Is 201748 and bill unit is 189. I have promote on cit dated 26 july 2017 from dy cit. But arrear will regularlized from month november 2017. I missed the arrear of total salary three months. And i will not received of ta bill in my salary month 2018 rs 14400 only. So i request plz charge my arear of cit and ta bills. Thanks.

I have booked tkt through my SBI credit card, account was debited but tkt wasn't generated on 27/09/2018, My card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded.Amt Rs1942.72 was kept my irtc account .pls reverse and recredit to my SBI bank account.complaint was sent to SBI also.
With regards
V.Rengaswamy

Sir,
I want to leave my family station . he had also ticket indore to amratsar after that i have also plateform ticket . only 5 minutes i parked my bike . why we given parking charge when we have plateform ticket and my family have railway ticket . all services is free in that ticket . its not right . why the burden of Rs 20 over the comman man . keep robbing the country and to the comman man . money is not matter here . the thing is that why are you apply unergal chages . i want to reply if any passanger have ticket and other with that he has also plateform ticket the whyyyyyyy? plz stop this ...20 RS is much for comman man s pocket . 20 rs is rent of 10 kilometers . so plz stop ...

As i was traveling from new delhi to jaipur from 12015 shatabdi express... I asked for ticket at the ticket counter but the man rejected giving me ticket reason that "no ticket is available ask ticket collector for seat"... Then i after went to the related platform where shatabdi express was there... I met ticket collector he asked me for 2200 as penalty to travel without... I was trying to explain him that the guy in ticket counter said that no ticket is available... While i was checking availability there was availability of seat... I such an shameful moment to be get betrayed at our own capital moment & it's shameful of indian railways... I will never prefer anyone around the world to prefer indian railway.. I want refund of my money

Dear sir,

Subject : ticket collector didn't verify the tickets from boarding point to destination point.

Myself aditya my wife prathyusha, travelled from krishnarajapuram (Kjm) to ongole (Ogl) by 12295 sanghamitra exp on 12-10-18.
We have confirmed berth in s4-13. My wife boarded the train in s4 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.
Ticket collector didn't verify the tickets from boarding point to destination point. There was huge crowd in the couch and not allowed my wife to sit at her bearth. The behaviour of passengers is too rude, not even a single railway employee came to help.
All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such irresponsible employees? Journey from kjm to ogl was almost 12 hrs, so travelling without a seat is very great inconvinience.
I would plead some top officials to take serious actions against ticket collector, not because i faced lot of inconvience, but to better the system.

My wife ticket details are as under:

Ticket no: 82874366
Pnr : [protected]
Passenger names : prathyusha
Dateof travel : 12-10-18
Train name: 12295 sanghamitra exp

Hope we'll move a step forward.

Adithya sairam d

On 15 th october i have boarded the 12076 janasatabdi express at tvm, kerala. As you know that all the seats are under reservation and my ticket costs inr 50. All other coaches have the chair car facility which is usual for janasatabdi except d3 coach. D3 coach has the bench type seat which is unbearable for long journey. I have suffered the same problem on 12th october journey.