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Indian Railways Complaints & Reviews

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Updated: Sep 30, 2026
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Indian Railways reviews & complaints page 81

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P
Prateek k sharma
from Allahabad, Uttar Pradesh
Oct 25, 2018
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Address: Shahjahanpur, Uttar Pradesh, 226018
Website: www.railway.com

Dear sir
I am very desapointed with ticket collecter
Of avadh assam train on 25/10/2018. From which i am traveling from bareilly to lucknow. And due to having not any confirm ticket in sleeper. Tc ask me for bribe and i kindly say no sir i have not on that he was become anger and he gave me 5-6 slapped in public after that he colled me in his separate coach at the and of the coach while pulling again he gave me 2 slap and he said to me that i leave the sleeper coach otherwise he throw me down from the train while running.

After reaching my destination lucknow i ask for complaint book from station master but he doesn't support me he send me to other officer he also say that tc was wrong now they suggest me to make fir

After that police said me that your matter was not of lucknow your matter is from near sahjahpur station you have to make complaint there so after all this nothing happens. I need your support plz help me

For more details contact me :[protected]
Very disappointed need your help plz plz
Indian Railways customer support has been notified about the posted complaint.
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    Rohit Jha India
    from Colgong, Bihar
    Oct 25, 2018
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    Hello sir
    I would like to file a complain against indian railway for delaying my travel time. I started my journey from new delhi station to darbhanga station. Train no 12562 is already started late by one hour from the source station. I still took the train thinking that it will reach an hour late but it got late by more than 4 hours.
    Now i would like to know how can file a complain on railway so that this situation will never occur again in future.
    Thanks & regards
    Indian Railways customer support has been notified about the posted complaint.
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      Prasanth Konuri
      from Barpeta Road, Assam
      Oct 24, 2018
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      Address: Prakasam, Andhra Pradesh, 523002

      I am prasanth. So i booked a berth for myself in bokaro express from ongole till chennai. The train was already two and half hour late. And once i boarded it, there were a group of three people occupying my seat. I've tried my best to convince them that i have a hectic day ahead and i need to sleep. But they didn't listen and they continued to occupy my seat and gave me a quarter of my seat to sit. And there's no sign of tte anywhere in the coach, to ask about this. Since i have very important valuables in my bag, i couldn't run across compartment hoping to find the tte.
      Indian Railways customer support has been notified about the posted complaint.
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        Lteja13
        from Hyderabad, Telangana
        Oct 24, 2018
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        Address: East Godavari, Andhra Pradesh, 533006

        The train was stopped unnecessarily at different stations for more time and it was delayed for more than 4 hours. It made all the passengers lost patience and there were no minimum facilities in the train. No body took responsibility, even if we are trying to reach the authorities requesting the information and to act on our complaint.

        Train no: 07076 (Cct-lpi spl train) (Departed on[protected] from cct station)
        Indian Railways customer support has been notified about the posted complaint.
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          Shafiya Qadir
          from Hyderabad, Telangana
          Oct 22, 2018
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          Address: Hyderabad, Andhra Pradesh, 500049

          I was travelling from hydrabad to surat in secundrabad-rajkot express on 15th october 2018 nd next day morning my handbag was stolen. I was travelling with my two kids. The bag contained all my id cards nd atm cards some ornaments one battery backup nd a watch and one dongle.7500 approx cash. I already filed complained with gujrat railway police. As i was travelling in 2nd a. C.. Feeling it will be safe for me and my kids. I request the authorities to help me out with some solution.
          Indian Railways customer support has been notified about the posted complaint.
          On Howrah no ticket checker has abroaded the non AC sleeper reserved coach with general and even with no ticket s pls solve this problem
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            S
            Srujanajames
            from Cuddapah, Andhra Pradesh
            Oct 21, 2018
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            Sir,
            We traveled from bapatla to visakapatanam in yeshwanthpur howrah train this morning ie 21/10/2018 we lost our clothes bag which is a white cover filled with clothes.. Please do take our complaint sir and resolve it sir. My details
            Train no 12864
            Seat no s1 -7
            Please find it if possible sir
            Thanking you
            Yours faithfully
            B. Srujana contact no [protected]
            Indian Railways customer support has been notified about the posted complaint.
            Sir amritar mein jo railway exam ho raha hain waha ache ghar ke bacho ki waha mojud staff duvara puri madad ki ja rahi hain jo ki galat hain.Na jane garib ghra ke bacho ne kaise 400 fees di hai.kuch sharam kijie sir.Agar esa hi chalta raha to grib ko kabi naukri nahi milegi.

            JAI HIND
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              Asanyal16
              from Ashoknagar, Madhya Pradesh
              Oct 21, 2018
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              Address: Raipur, Chhattisgarh

              I was booked a ticket on dated 16.08.18 for a journey on 21.10.18 from bhatapara to howrah in train no 12809 along with my 15 months baby.
              But the ticket was not confirmed and as the counter became close hence i am not getting any refund against my pnr no.[protected].
              Hence on behalf of this condition i humbly request you to kindly do necessary steps to resolve this issue.
              Indian Railways customer support has been notified about the posted complaint.
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                R
                Rishi kant Rajpoot
                from Kolkata, West Bengal
                Oct 21, 2018
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                Address: Mahoba, Uttar Pradesh, 210426

                Myself a resident of kulpahar (Pin-210426, ncr) town in mahoba district (U. P).
                My name is rishi kant rajpoot; i am a pre-final year undergraduate student at indian institute of technology, kharagpur. I am writing this to register a complaint against kulpahar station staff.

                The issue is that the prs service at kulpahar station remains off on every sunday even for tatkal booking. Irrespective of the situation and urgency the staff remains negligent. When i requested them to consider my form they started shouting at a high pitch, then i asked station master whether it is an official notice to close prs on sunday or not then he used abusive language an shouted that you are not supervisor etc. Also, i mentioned that if it is a legal order, then you must keep it on a notice board "no reservation on sunday" after this, he forcibly pushed us outside the office and said, "do whatever you want to do".

                As a citizen of india, i have right to information, and i'm writing this with a very positive hope.in small villages and towns, such autocratic selfish behaviour is frequently shown by staff members because of the unknowing behaviour of villagers.

                # after a long argument the computer operator (Mr deepak shukla) wrote it down on my reservation form "sunday closed tatkal".
                Please find the attached photo #
                Indian Railways customer support has been notified about the posted complaint.
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                  Avishek1996
                  from Kolkata, West Bengal
                  Oct 21, 2018
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                  Address: Kolkata, West Bengal, 700129
                  Website: www.rrbkolkata.gov.in

                  Respected sir,
                  I have applied for the rrb examination of cen-02/18. I have choosen kolkata as my examination centre. But my exam centre is alloted in bhubaneswar, orissa which is far away for me. I am at present living in kolkata. Even my family condition is not so good that they can send me to sit for the exam. I don't know if rrb are trying to steal our money by doing this kind of cheap thing. By caste i am general, so i am not gonna get the free travel allowence. As a poor student i wont be able to go there as i do not have the money to bear the cost of food or travel over there. Maybe they dont want us to sit for the examination.
                  I request you to change my examination centre to kolkata.
                  Email id: [protected]@gmail.com
                  Dob:[protected]
                  Registration no: [protected]
                  Indian Railways customer support has been notified about the posted complaint.
                  I am book the train ticket at 7 oct 2018 but the booking was failed and amount of Rs.1239.96 debited to my account.Then I contact to irctc they told me to contact our bank branch .
                  Banti15's reply, Oct 18, 2018
                  I have not receive the refund after 10 days .
                  The refund of 400rs after the appearance of RRB ALP examination was not credited in our account. Few months before we got an sms that, the account information provided was wrong so correct the informations. Actually there is no any mistake in account information. But we again uploaded the account informations. Till also the refund was not credited in our account. So please refund the amount.
                  Roll No: [protected]
                  Reg No:[protected]
                  Name: ASHIQUE A S
                  DOB: 19/02/1995
                  Date of Exam: 13/aug/2018
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                    JAYPAL SINGH PARIHAR
                    from Deoria, Uttar Pradesh
                    Oct 20, 2018
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                    Address: Jhansi, Uttar Pradesh

                    आदरणीय
                    मेरा pnr नंबर [protected]
                    झाँसी से गोरखपुर
                    सर में जिस सीट पर बैठा हु उस शीट के नीचे से बहुत तेज कुछ टकराने की आवाज ट्रैन चलने पर आ रही है.जब में इस घटना को बताने ट्रेन के गार्ड श्री मोहम्द सलीम के पास गए तो उनका कहना है की हमारे पास ना तो कंप्लेंट बुक है और आपको अगर कुछ कहना है तो किसी स्टेशन पे बोल दो. कृपया मदद करे कभी भी कोई भी घटना हो सकती है.
                    नाम -जयपाल सिंह
                    नंबर -[protected]
                    Indian Railways customer support has been notified about the posted complaint.
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                      P
                      from Bengaluru, Karnataka
                      Oct 20, 2018
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                      Address: 560016

                      Sir
                      I was travelling from bangalore to chennai on 19th oct 2018. My ticket details

                      Pnr:[protected], trn:12291, doj:19-10-18, sl, kjm-mas, dp:23:23,
                      Navin kumar, s1 43,
                      Fare:545. This rail travel is insured

                      I lost my gold chain weighing 20 gms + 2 gms of pendant tied to it. Morning i woke up i did not found it.

                      Please help me to get back of my jewellery back.

                      My contact number [protected]

                      Navin
                      Indian Railways customer support has been notified about the posted complaint.
                      Oct 20, 2018
                      Updated by [email protected]
                      Adding the picture of it.

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                        R
                        Rengaswamy Velayutham
                        from Nagercoil, Tamil Nadu
                        Oct 19, 2018
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                        Address: 629002

                        I have booked train on 27/09/18, by my sbi credit card, but tkt was not generated account was debited. Pls refund the amount of rs 666.68, 637, 68 and 1304, 36
                        This amt was debited on my account. But of rs1942.72 credit outstanding in my irtc account. Pls look into the matter and recredit the amt to sbi credit card account
                        Thanking you
                        Your s faithfully
                        V, rengaswamy
                        Indian Railways customer support has been notified about the posted complaint.
                        Dear Rengaswamy Velayutham, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 83341 in your mail to enable us to address your concern on priority.
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                          Moorthy Vel
                          from Nagercoil, Tamil Nadu
                          Oct 19, 2018
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                          Address: 629002

                          I have booked tkt through my sbi credit card, account was debited but tkt wasn't generated on 27/09/2018, my card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded. Amt rs1942.72 was kept my irtc account. Pls reverse and recredit to my sbi bank account. Complaint was sent to sbi also.
                          With regards
                          V. Rengaswamy
                          Indian Railways customer support has been notified about the posted complaint.
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                            Madhu Pushpagiri
                            from Nellore, Andhra Pradesh
                            Oct 21, 2018
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                            Address: Nellore, Andhra Pradesh, 524002

                            I booked my ticket of 3 berths from nellore to bangalorethrough rail yaatri. As there was no change in the pnr status i cancelled the ticket in rail yaatri. Message also got about refund amount. But till now it is not done. My pnr no is [protected]. The book order id is 1804558. The agent name is jitender kumar viii, gajha sec-93 noida, delhi -110096. Order date 8th oct-2018
                            Indian Railways customer support has been notified about the posted complaint.
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                              Tripta Dhir
                              from Adampur, Punjab
                              Oct 17, 2018
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                              Online there is wrong deaprture time of train no.59386 i. E (Panchvalley pas) online it is showimg 12:00am wheras on our original ticket it is around 5:15 pm. Please correct this information as it is creating trouble.. Please correct the time slot. My whole journey would be chaos if this problem will not be sorted as nowadays everyone is dependent on online services. Please sort it out as soon as it is possible. Hope you will pay attention to it and solve my issue..
                              Indian Railways customer support has been notified about the posted complaint.
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                                Lalchand Choudhary
                                from Vijayawada, Andhra Pradesh
                                Oct 17, 2018
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                                I am suresh chand meena. Posted chief ticket inspector in allahabad division (Ncr) at tundla station. My nps no. Is 201748 and bill unit is 189. I have promote on cit dated 26 july 2017 from dy cit. But arrear will regularlized from month november 2017. I missed the arrear of total salary three months. And i will not received of ta bill in my salary month 2018 rs 14400 only. So i request plz charge my arear of cit and ta bills. Thanks.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Rengaswamy Velayutham
                                  from Nagercoil, Tamil Nadu
                                  Oct 17, 2018
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                                  Address: 629002

                                  I have booked tkt through my SBI credit card, account was debited but tkt wasn't generated on 27/09/2018, My card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded.Amt Rs1942.72 was kept my irtc account .pls reverse and recredit to my SBI bank account.complaint was sent to SBI also.
                                  With regards
                                  V.Rengaswamy
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    ashusinghgaur
                                    from Indore, Madhya Pradesh
                                    Oct 16, 2018
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                                    Address: Indore, Madhya Pradesh, 452001

                                    Sir,
                                    I want to leave my family station . he had also ticket indore to amratsar after that i have also plateform ticket . only 5 minutes i parked my bike . why we given parking charge when we have plateform ticket and my family have railway ticket . all services is free in that ticket . its not right . why the burden of Rs 20 over the comman man . keep robbing the country and to the comman man . money is not matter here . the thing is that why are you apply unergal chages . i want to reply if any passanger have ticket and other with that he has also plateform ticket the whyyyyyyy? plz stop this ...20 RS is much for comman man s pocket . 20 rs is rent of 10 kilometers . so plz stop ...
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Pranay matlawala
                                      from Noida, Uttar Pradesh
                                      Oct 16, 2018
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                                      As i was traveling from new delhi to jaipur from 12015 shatabdi express... I asked for ticket at the ticket counter but the man rejected giving me ticket reason that "no ticket is available ask ticket collector for seat"... Then i after went to the related platform where shatabdi express was there... I met ticket collector he asked me for 2200 as penalty to travel without... I was trying to explain him that the guy in ticket counter said that no ticket is available... While i was checking availability there was availability of seat... I such an shameful moment to be get betrayed at our own capital moment & it's shameful of indian railways... I will never prefer anyone around the world to prefer indian railway.. I want refund of my money
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Whilst travelling on train no 12219 from LTT to Secunderabad on 10 Oct 2018, the coach B-2 was in exceptionally poor standards with no cleanliness whatsoever and the staff was also unresponsive. In addition, the standard of bedding was also very poor. The TT was evasive as also the coach attendant. Please take immediate disciplinary action.
                                      Plzz help tickets fraud by agent
                                      I was traveling from Howrah to Ranchi on 11th of October 2018 from train no 18615 Kriya Yoga Express, Three tier A/C Birth B1 seat 62 Upper Beath wherein I forgot my blanket in my seat it was of sand colour. How can I get it back . Kindly revert back to me.
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                                        Adithya Sairam Dronamraju
                                        from Chennai, Tamil Nadu
                                        Oct 16, 2018
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                                        Address: 560048

                                        Dear sir,

                                        Subject : ticket collector didn't verify the tickets from boarding point to destination point.

                                        Myself aditya my wife prathyusha, travelled from krishnarajapuram (Kjm) to ongole (Ogl) by 12295 sanghamitra exp on 12-10-18.
                                        We have confirmed berth in s4-13. My wife boarded the train in s4 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.
                                        Ticket collector didn't verify the tickets from boarding point to destination point. There was huge crowd in the couch and not allowed my wife to sit at her bearth. The behaviour of passengers is too rude, not even a single railway employee came to help.
                                        All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such irresponsible employees? Journey from kjm to ogl was almost 12 hrs, so travelling without a seat is very great inconvinience.
                                        I would plead some top officials to take serious actions against ticket collector, not because i faced lot of inconvience, but to better the system.

                                        My wife ticket details are as under:

                                        Ticket no: 82874366
                                        Pnr : [protected]
                                        Passenger names : prathyusha
                                        Dateof travel : 12-10-18
                                        Train name: 12295 sanghamitra exp

                                        Hope we'll move a step forward.

                                        Adithya sairam d
                                        Indian Railways customer support has been notified about the posted complaint.
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