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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 84

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H
Hari Prajapat
from Jaipur, Rajasthan
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wrong parking charge and very bad behaviour

Address:Jaipur, Rajasthan

Dear sir,
We parked our car at Jaipur railway junction parking in morning 9/8/2018
When we come return in night at 1:30am they charged us from 3/8/2018 to 10/8/2018.
And when we saw their tocken that people do Gali Galoch and torn our tocken.
That people also charged GST we demand bill than they people said "yaha koi bill nhi hai aaye NARENDRA MODI k" and 7 to 8 people came and do Gali - Galoch, hathapai and...
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U
Ucmishra
from Kolkata, West Bengal
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unsuitable allotment of berth

I have booked 2 tickets for journey from bhubaneswar to howrah on 5th october, 2018 in train no.12838. Since both the tickets come under senior citizens' category, allotment of berth was made upper and middle to my utter surprise. Further, there is one lady under the same category. There fore, i request for at least one lower berth to be allotted for convenience....
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S
surface
from Chennai, Tamil Nadu
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using credit card

Address:600061

Today i booked ticket fro st thomas mount railway station booking counter to trichy.

After reaching home i noticed instead of 4 th i hv given date as 3.9.18., (This also due to the another counter clerk'is mistake of not booking the tickets and simply watching mobile. Whom i approached first, when i asked her why you are not booking for the person who is standing/ filling the form near the counter, she replied wait after that...
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S
SmartCity
from Indore, Madhya Pradesh
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inappropriate parking charges & rude behaviour at two wheeler parking

Sir,
At indore junction, the contractor is charging excess parking fees. He had deployed goons and thugs who doesnt have uniform or proper id cards for the same. Parking fees prescribed by railways is depicted & attached screenshot shot for same. However they are charging excessive fees. For max. 24 hours railways had prescribed fees of rs 5 for a motor bike. However theese goons are demanding rs 20 for 4 hours. While questioned they...
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H
Hitanshubhatt
from Okha, Gujarat
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illegally charged for parking area

At gujarat, rajkot, bhaktinagar railway station contractor of parking has been charged parking charges to people who are come for inquiry or ticket booking at railway station. This premises is very big and parking space allotted to contractor. When people comes for inquiry or ticket booking contractor force fully charged the parking charge for rs.10/- when not park in parking area allotted to him.
So i request to you sir, please arrange...
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S
Sanjoy Nag 01
from Kolkata, West Bengal
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disbursement of refundable security deposit

Address:Kolkata, West Bengal

This is to kindly inform you that we had taken permission for our film shooting at Howrah station, Princep Ghat Station, Majherhat Station and Howrah Burdwan Local Train during December 2017.
With your utmost support the shoot was completed successfully. We hereby requested the CPRO to refund the security deposit of Rs 5, 00, 000 ( Five Lacs only) that was given by the mode of demand draft.
Demand draft details are as follows:br...
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R
Ram5a8
from Visakhapatnam, Andhra Pradesh
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3gen candidate asking for money

Address:Hyderabad, Telangana, 500007
Website:Indiana railway.gov.in

Sir..
I ram my complete about in the railjourney 3 gen candidates every station asking for money.
For example i start journey like 600 km in for way every 50- 100km the 3 gen candidates asking money other way there doing something i don't want explain it thing about you...
I request to indian govt sir please put the special money for them or doing something ppl
Thanking you sir...
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B
Bibekananda Basu
from Thane, Maharashtra
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unnecessary making delay of the train

Address:Thane, Maharashtra, 400601

On 3rd august `18, 12860 geetanjali express was side
Lined at titwala. God knows why such action was taken! It was so
Slow up to kalyan station and hence the already late 12860 was further
Delayed by 90 mts!!
Hence the total delay was more than 3.5 hours!!
We can not not understand why this train was sidelined instead of
Given preference as it was already delay by 2 hours!!
The passengers...
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R
raajdeep54
from Chennai, Tamil Nadu
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ticket not booked but amount deducted

Address:Chennai, Tamil Nadu, 600044

I booked 2 tickets in mas ncj express (06007) to travel on 7th aug 2018 but the ticket was not booked as it shows "passenger not in the same coach". The ticket rate is rs. 960/-. I tried 3 times so the amount deducted was (Rs. 960*3= rs.2880). The tickets was not booked but the amount was debited from my account and the refund was also not been processed. The reference number of the transaction is[protected],[protected],[protected]....
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U
universal thinker
from Bengaluru, Karnataka
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I didn't get my bike which was I booked in rajkot station

Sir
I booked my star city bike as a luggage in rajkot station to bangarpet station on 27/7/2018 with vivek express ticket. But i still not get my bike.
Both rajkot and bangarpet station parcel authority not taking any responsibility.
The person who suppose to load my bike at rajkot his name nazer ([protected])
The person who suooose unload my bike at bangarpet his name naresh ([protected]). But both of them not...
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J
Jplakshya
from Jaipur, Rajasthan
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parking charges collected double

Address:Jodhpur, Rajasthan

Dear sir,
Today 03.08.18 i had to travel from jodhpur to merta road in morning by jodhpur bhopal exp and had parked my bike in jodhpur railway station parking yard. I have returned back and picked my vehicle at 3 pm evening.
The contractor gave me a receipt in which it is clearly mentioned 4 hrs parking rs.5/- and 12 hrs parking is rs.10/- but the contractor has charged me rs. 20/- for just 7 hrs and when i argued with the...
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S
Sohit Pawar
from Baikunthpur, Chhattisgarh
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lost bag ,mobile & documents

Address:Pune, Maharashtra
Website:www.fironline.org

I lost my backpack at pune station in 26/07/2018 at morning 5to 7 am. I inform near pune grp but unfortunately the morning shift officer told me weight your complain and attested by notary because inside lost bag available my valid indian passport (R5150253), all documents, atm cards, cheque book,, id profs & mobile phone (Imei[protected], [protected]& sim cards:- +91-[protected], [protected]). Please help me to find my education...
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Address:Hyderabad, Andhra Pradesh, 502032

Dear sir,

I would like to bring your kind notice that we have booked a two wheeler parcel from sec bad to allahabad station vide prr no: [protected] on 31.07.2018 and paid total charges. But it is surprised that the consignment has not been delivered at allahabad. The loading staff said that this was loaded in train no: 07091 (Raxaul spacial train).

After taking up with sec abd staff that this was unloaded at...
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P
Prasadkp1965
from Changanacheri, Kerala
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missing person information

Mr. Jotim detta, male-45 traveling from rengia jn to chengannur
Through train no.12516 was missed from rampurhut station, he last contacted
At 8.00 pm on 01.08.2018, three others were accompanying him was reported
He was gone out in rampurhut station, but did not joined. The ticket pnr no.
[protected].
He is about to 5 feet in height and black color...
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P
prince9211_786
from Jaitaran, Rajasthan
Feb 6, 2022
This thread was updated on Feb 6, 2022
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for complaint of ticket checker

I'm travelling from howrah to Jaipur. We are approx. 18-19 persons including childrens. While travelling one child was suffering from fever and we asked for medical treatment . But we found a bad behaviour by you are railway department. One person came from checking the child and he gave some medicines. Then he asked for 150rs after that we asked for reciept then he asked for 200rs . He was arguing with as for reciept. We told him that you...
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Address:53717

In reference to the above subject, i sent a mail everyday to [protected]@irctc.co.in. I even cleared cache, delete the history, closed and open the browser, restarted the system and nothing works. I tried from different locations in usa as well as in canada. There is no proper response from irctc to resolve this issue. If you still have doubt, please check with your friends or relatives living in usa to check the website. Kindly put your influence...
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S
SATYA PRASAD NERALLA
from Bhongir, Telangana
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change of train time of 57687

Address:500039

Train No.57687 from Nizamabad to Kacheguda runs late every day. The departure time is 14.25 but it leaves every day at 15.45 or 16 Hrs. It never starts on time. This is causing big wastage of time to passengers and vendors.
The train has 2 hours slack time. Hence it reaches kacheguda on time.
But the passengers and vendors time is hugely wasted because of the uncertain schedule.
It would be great service if you kindly...
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S
Surinder Suman
from Jind, Haryana
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refund against partially confirmed ticket.

Address:Sonbhadra, Uttar Pradesh

To,
Chief commercial manager (Refunds
Western railway,
Mumbai – 400020.

Jai hind, sir|

I am writing on this platform for the very first time, to bring to your notice a big loophole in the irctc system.

I was scheduled to travel with my wife and daughter on a business cum pleasure trip to mumbai from kota under pnr no. [protected], dated 27th july'18, it was a wait listed...
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P
pandu941976
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train delay more than 9 hours looking for refund of the amount

Address:New Delhi, Delhi
Website:irctc.co.in

I have booked two special train tickets for senior citizens without availing the senior citizen concession. However train is delayed more than 9 hours, no proper information. Train number: 07092 - [protected] - 28 jul 2018 - varanasi to secunderabad
[protected] - 28 jul 2018 - varanasi to secunderabad

1) boarding point @ varanasi - delay by 5 hours - displayed on the board as 7:10 am, but arrival on platform 1 - reached...
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A
amitej2009
from Bengaluru, Karnataka
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delayed by 6 hrs

I had booked a ticket from allahabad to secunderabad 28/07/2018 with pnr no. [protected] 3ac the train was delayed by 6 hrs and there was not information provided although it delayed from originating station at least they should provide the information that the train is delayed i need a compensation for this service. I had to wait at station platform from 3. Am to 10.30 am without sleep all my family ladies and child were waiting without sleep....
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