Indian Railways Complaints & Reviews

Sir
I am dhivagaran. I am travel tirupati to pondichrry. I am taking ticket in tirupati railway station ticket number=[protected]. Without inform sudenly cancel the train tirupati to pondicherry passenger (25/8/2018) train stoped mundiyampakam railway station. I am change malmaruvathur to villupuram pass train and than change villupuram to tirupathiripulur (Tlpr) ticket collector put fine rs.260 (P 0952003)
But its fully railway deptment mistake no information to give cancel the train in tirupati and also mundiyampakam railway station. So i want refund my money. Cell no - [protected] (In tamil). I want metting to railway dept (Railway ticket also given to railway deptment).

I travelled to nagercoil town station on[protected] by trichi trvendrum itercity ex. The train was detained at signal for a long time.
2. The flatform level is very low and it is difficult for aged, ladies and childern to get down.
3. There is no proper approach road to go out of platform.
4. There is no proper transport system to go from station to city.
Parthasarathy.

Drm sir,

Sub - parcel missing (Bike)

R/sir,

I shekh altaf shekh nijam had booked my luggage on dated[protected] from washim (Maharashtra) to bhopal nombred b894077 but till now i have not received my parcel.

I inquired at washim, they informed me that my parcel had moved from washim on 7th of august 2018 by train no-12421 nanded amritsar supefast exp.

I have inquired at both the parcel office several time but none of them is taking responsibility.

I attached the billty copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.

Your faithfully

Shekh altab
Mob. Number -[protected]
Mail id - [protected]@gmail.com

It has been noticed that the while using the parking lot at bangalore city station for parking two wheeler the rates collected are arbitrary and rates board is not displayed by the contractors who are collecting arbitrarily, without the knowledge of railway official or railways officials are hand in glove with the contractors.

It should transparent that notice board displaying the rate to be put over there in all parking lots with day rate and also charges collecting should be mentioned in the ticket they are issuing while parking the vehicle. It should be mandatory.

Dear sir,
My name is prasanth, we booked 3 rd ac reservation from salem jn
To payyanur (Pnr no: [protected]). But due to bad weather, ttr told to
Us, train will stopped the service at palakkad. So, we (4 person - my family) return from erode and cancelled our journey. Kindly reimburse the amount into my account. I booked the reservation through irctc website. For reimbursement purpouse, i sent 5 mails to indian railway, but they are not accepting my request. Please check my below mails. Train no:12685 from chennai to manglore, left on 16/08/2018 night and we climbed nearly 9.45 pm from salem, after 20 minutes, ttr informed as train will go to up to palakkad. And we confirmed that, train runs upto palakkad only, nearly 1.50 am train reached palakkad and stopped.

Now railway staffs are replying that, as per their record not showing these report. Everybody can check these details on google, simply that staffs are blaming indian railway. Please take immediate action and reimburse my amount.
Sincerely,
Prasanth. M. V

Hi,

The amount for season ticket (Rs. 184.07/-) has got deducted from my bank account while making a transaction through the uts app on 16th august, 2018.

When i try to reach the customer care, their number itself is out of order.

Kindly take necessary action to refund the amount asap

Details are as follows:

Mobile number registered on uts - [protected]
Transaction date: 16 august, 2018.
Amount deducted: rs. 184.07/-
Transaction made via - paytm payment gateway
Info: pur/paytm app/noida/paytm app/seq no[protected]
Payment for : booking season ticket from gocharan (Gcn) to dum dum jn (Ddj)

Regards,

Suman ghosh

Hello sir my name is biswajit haldar. I am traveling from bolpur to bandel, i am reservation vaiswabharati fast passenger, train no= (53048) my pnr number=[protected]. Jurny date 22/08/2018 my ticket is confirm, i am provided my original id card from mobile, but train tte not provide in a seat.in throw down to me on the train. And bad language used. Please hel me. My alternative contact no [protected]/[protected]. I am lunch a complain to railway but not privided solution.. Railway complaint number =w/er/hwh/[protected]. Plese help me.

As on respected
My name is shubhankit panwar and i am an student so in case under 18 too and i was travelling from nzm hazrat nizamuddin and one ticket collector cauth mea on station on plateform of agra as my purse was stolen inthe train but he did not listn to me he pushed me and then he also got hurt as of me then the collector just grab my coller as of mea any theif or murder and grabed me to rpf office then he and his three partner caught me and just beaten mea very badly as of grabbed my hair my beard and given me many slaps and then i called my mother they told her that mea drrugest even though they havent gound noting like that with me and just saying many things to my mother which are really unbelievable to listn but they are govenment employee so cannot help it out so iam mr shubhankit panwar requesting to the concerned department to help me out in this and please suspend or do as per the rule says to do because its just not fair to me i have just beaten very much there

I have booked ticket in train no: 16795 from tbm to mv on 21/8/2018. Actual train time was 8:30 am. After i reached tge station they said the train was late by 3 hrs it will reach hear at 11:28 am. Again they said it will late by 0:30 min. It will reach by 12:00 pm. Howmay hours does a passanger can wait for a train. Its look like railway employees are denied their duty and they are very lazy because its a government job no one is hear to ask them.

I recharge my uts r wallet for rs 200/- on on 17 aug through bhim upi by paytm.
Payment was received by [protected]@icici.
Transcation was sucessful showing on paytm.
Upi reference id[protected]
Txn id ici3ee8c6cd487a4236a64ef1047d6b28db

But the wallet not recharged.

Please either reverse the money or recharge the wallet [protected]

Thanks and regards
Sushil kumar singh
Mob:[protected]
[protected]@gmail.com

I booked a parcel from new delhi to samastipur on 9 august 2018. I am visiting parcel office of samastipur junction since 1 week on daily basis but still i have not got my parcel neither they told me current status or location of my parcel due to which i am in depression because this parcel contains all of my notebooks books and other very valuable items. My phone no is [protected] and prr no. Of parcel is [protected]. Please help me in retrieving my parcel. L will never forget your compassion in this regard, please help.

We have reserved seats in train 02641, howrah express from trivandram to chennai, my pnr number is [protected]. The complete coach is occupied by unreserved people. Even we are unable to go to the toilet as it is been occupied. Why is the railways come up with reservations when they can't control this. Will the authority compensate for this issues for making my travel uncomfortable.

I had cancelled eticket pnr n0-[protected] from ald to brc. Tdr registration no[protected] and transaction id-[protected].
Ticket was booked from my irctc app login. Tdr filled on 21.06.2018
Emailed to respective grivence of western rail deptt.
I did not get any information even after 55 days of tdr filed
Irctc has not refunded money till date.

The local trains between kharagpur and adra are running tremandously late regularly.
There are only a few trains and the passengers are harrasing regularly..
I request the railway to took step as soon as possible and increase local trains between the above stations. Now the division should take step and make some 3 or 4 platform station as the main bishnupur & bankura have 2 & 3 platform respectively.

Dear team,

Please note that 7 members of my family are travelling on[protected] from katra to delhi.in this regard, due to limitation of system, i have first booked 6 tickets and then book 1 ticket. Both booking are done one after another.

However, it very shocking that 6 tickets got booked in b10 coach and one ticket got booked in b1 coach. Which is very painful for all o[censored]s as my aunt of age 60 year can't travel in different coach all alone which is around 10 coaches away. Would request you to change her coach to b10. All the relevant details have been provided below:

Ticket details
Transaction id : [protected] pnr no. : [protected] train no. / name : 22462 / shri shakti exp
Date of booking : 18-aug-2018 class : third ac quota : general
Date of journey : 24-oct-2018 from : svdk to : ndls
Boarding at : svdk date of boarding : 24-oct-2018 reservation up to : ndls
Scheduled departure* : 23:05 hrs vikalp opted : no
Sl. No. Name age gender status coach seat / berth / wl no
1 seema gupta 60 female cnf b1 9

Further, my uncle (Ashok gupta) and my aunt (Jugnu bansal) aged 68 year have been allotted to upper birth. Since both are senior citizens would request you to change their birth to lower birth as they cant go to upper birth.

I hope my request will be solicited at earliest and favourable action would be taken in this regard.

I am travelling from pune to neral with indian railways and have booked sahyadri express (11024) sleeper birth. I boarded the train from shivajinagar but immidiately after the next stop 4 more people sat on my seat when the birth was reserved for me. My pnr no is [protected]. The seat reserved by me me is cnf/s1/18/mb. I am still in the train and just left talegain station. Please help me get my reserved seat.

I was booked e ticket from pune to raja ki mandi on[protected] transaction id[protected]

Pnr [protected] train no 12147 nizamuddin exp third ac status rlwl 25
Date of journey[protected] passenger kanchan jain
This ticket was not confirmed and have been cancelled by railway after preparation of chart (Auto cancelled)
Therefore full amount of ticket of rs840/ should be refunded instead of rs775/. Please refund difference amount of rs65/

Chakresh kumar jain
[protected]@gmail.com
Mob [protected]

This is to complaint regarding the very sharp blade like blend in the main entry door of shatabi exp

I was travelling from phagwara to delhi on shatabi train
When we were returning from toilet with my son 4 years old he tried to open the door and got cut his thumb of right hand very badly. The cut was deep that it requires stitching.
As there was no first aid and i managed it but was very frightening experience in so highly paid luxury train
Why there is so sharp blades in the door
I want the authority to take action and rectify the problem and compensate
Dr hardeep singh
[protected]

Dear sir, URGENT
I have never booked railway tkt from given my mob no [protected] may be sum fraud has been done. PLEASE DO THE NEEDFULL please reply also
thanks k.k.kaura
I received msg as follow:-
APNR-[protected]

Trn:12423dt.11.08.2018
from DBRT to NDLS
Cls:3a chart prepared
Dear Sir,
i requested that may be some one is using your c/card or missuse my phone no [protected] for booing which i have never been booked any ticket, then by i got pnr no of booking
please investicate and inform to me also.
Hope you will do the needfull urgently.
Thanks k.k.kaura

Do not know who suggested to revamp the online site as the new site is not at all user friendly (If i say this decently)

1. Why does it ask for security code? No idea (Probably only to waste time during login and also in the midst of ticket booking)
2. Previously there was an option to see the booked ticket history and from there itself — print, cancel, check pnr was available. Now even if we go to book ticket, it gives an option of pnr check but then it goes to a page where we have to put the pnr. Now from where do i get the pnr?
3. Previously there was not so many ads when list of trains were displayed. Today after each train name there is an ad. So frustrating

The feeling is that
1. This was revamped just to favour some software vendor
2. This was revamped to delay the process of ticket booking so that agent are able to book faster
3. This was revamped so that to favour those brands who wants to advertise even while someone is in hurry to book train tickets
4. Was revamped basically to make the life hard for the users even if they just want to check the pnr
5. Was revamped by someone who has never in the past or never in the future will travel by train of even if he does so, he might not book the ticket by this website.

Very very bad experience