Indian Railways Complaints & Reviews

I had booked ticket for 3 person from kharagpur to visakhapatnam, train had been cancelled and i filed the tdr with reason that training had been late by more than 3 hrs, why my tdr cancelled and my refund i snot initiated.
Pnr no is [protected]
My reason for filing the tdr is incorrect but i file the tdr for cancellation of train, but at the time of filling the tdr train cancellations reason is not displayed so i filed the tdr by the reason that the train has been late more than 3hrs

Dear sir,
I have booked my bike reg no gj05ks5831
At surat station on
25.10.2018to dispatch to bina jun. My pw bill is a9610784
It was loaded from surat station on26.10.2018 in surat muzzafferpur exp but still i am waiting for
My bike, even though, no one from railway
Authority is replying where is my bike. I
Have visited to bina station parcel office but they are not replying
Specifically.
Please help.
Thanking you.
Regards,
Nitin sadhwani
Bike no. Gj05ks5831
Receipt no. A9910784
Mobile no: [protected]

Pnr no. [protected]
I have done a tatkal ticket from cstm to narsinghpur of 4 persons in train no. 11093 mahanagri, out of which 3 are confirm during chart preparation and 1 left waiting with waiting no. Tqwl 1.
The tc who was in the train is so misbehaving and don't even talking properly, when i asked him to provide a seat if available he completely discarded and said there is no seat available, after some time i am shocked to see that he is providing berth by taking some extra money in the same coach to 2-3 persons travelling with general ticket and he didn't alot me any berth during my complete journey.
For the vacant seat the first right was mine as my ticket is tqwl 1 but he take extra money from others and provide them berth.
Kindly take a strict action against this.

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully. The refund amount of rs. 650 will be refunded back to your respective account shortly.

Why 650 refund? जब आपने ने 770 रुपये चार्ज किये तो रिफंड भी पूरा आना चाहिए।137 रूपये कहाँ और किसकी जेब में जायेंगे
टिकट आप की तरफ से cancell हुआ ना की मेरी तरफ से।एक तो आप की दो कौड़ी की irctc की वेबसाइट एक confirm टिकट बुक नहीं कर सकती।वेटिंग टिकट आप confirm नहीं कर पाते और पैसा हमारी जेब से काटते हो।अगर टिकट मैं cancel करता तो आप पैसे काट सकते थे।टिकट भी आप अपनी तरफ से रद्द कर रहे और पैसे भी अपनी मर्जी से काट रहे
जब कांग्रेस की सरकार थी तब तो तो इस टाइप से चोरी नहीं होती थी।आप तो चोरो के भी बाप निकले।जब टिकट आप की तरफ से कैंसल हुई तो पैसा भी पूरा लौटना चाहिए।

अभिषेक कुमार सिंह
[protected]

I booked a quarterly season pass on UTS app. The payment succeeded and 518 rs got deducted but there is no booking history or transaction history. I got SMS from my bank about Rs518 paid to "Paytmindianrailways"

My contact number is: [protected]
I will be considered as without ticket, thanks to this useless app.
The Customer care number 138 is not reachable, anytime of the day.
Emails sent to [protected]@gmail.com and utsonmobile.[protected]@gmail.com
I got reply from [protected]@gmail.com as below:-
Dear User,

Greetings from UTS CENTRE.

Sorry for the inconvenience caused to you.

With reference to above; it is intimated that in case, if the ticket is not booked/R-wallet not updated,

The Refund/amount will be reverting back to user's account concerned accordingly.

The refund process will be automatically initiated by the railways.

It will take 12 to 15 business days for refund to be credited into your concerned account.

The mode of refund would be the same as chosen by you for the payment.

In case of R-wallet recharge, if the amount is not credited into the R-wallet within 48 HRS.

The same will be refunded in account.

Thanks and Regards.

(NOTE: - Please provide your Registered Mobile no. in all E-mail Correspondence to check the issue at our end.)

(FOR REFUND ISSUES:-IN CASE you are not provided, Please provide the reference no. /txn id of the said transaction with other related details.

Like date and time of the said transaction with source and destination or SCREENSHOT OF THE SAID TRANSACTION)

USERS are also advice to be sure about these TXN by checking their “BOOKING HISTORY " provided in the UTSAPP.

I parked my bike in railway station bike stand and took the receipt. The stand operator did not said anything about the stand. After 1 day i came to take my bike the person who was in charge before day was not there and the other person says to pay 120.
I said i could not pay that much. The person says pay and take the money.
Even the contractor was not in that place and he says it was a primary parking. The person who was before not said any thing about primary parking.
They even did not gave receipt after paying money.
Please help me.

I had booked tickets of train nos.17642 &17603 vode ticket nos.89815092 & 89876751 for me and family. No information as to delay is served to me. Due to delay i could not get next train. At kacheguda unfriendly attitude shown by the staff. The staff did not allowed me and my family to share urinals toilet and waiting room at Kacheguda station and drag out of waiting room.I constrain to purchase new tickets of general train in urgently. Painfull travel experinced by me and my family. After return approch i requested for return fair and compensation but no help was offered for four days. Even after sending refund application by post no action is taken till today.

I am traveling in doon express 13010 from varanasi to howrah the train which was supposed to reach at 16:05 reached at 00:55 night which was almost 9 hours late. Currently it is around 12 hours late which is just beyond the limit. Please tell me a reason why govt is still running the railway service and not privatisation it. The bathroom are also in terrible condition. Moreover the sleeper coach seemed like general coach and the ticket checker was no where to see. Nor any railway police was seen through out the journey. I request the govt. To urgently develop the matter or admit that they are incapable of handling the largest railway service.

This is mamta.. Reside at dombivli east.. My complaint is against your railway staff at dombivali east for not accepting 100 rs note for tickets and insult the passengers badly except 1st class passengers.

Kindly noted that 96%of our railway revenue is generated from 2nd class passengers

Therfore my kind request to you to take appropriate and appreciated action against this issue.

Thanking you

Your sincerely
2nd class passenger

To phawara october, 27 2018
The incharge,
Government reserve police,
Phagwara railway station,
Phagwara-144401 (Pb)
Complaint under section 379/34 of ipc against the pick-pocketer who picked my pocket from phagwara railway station at 16.40 hours.
Facts of the complaint :
1. I boarded in 12498-shane punjab from phagwara railway station at 16.40 hours and there was too much rush in the train. While boarding in the train four boys entered in the train and one of them picked my pocket and after picking my pocket all of those persons deboarded from the running train. The person who had pick-pocketed my pocket had given the purse to other who deboarded first of all.
2. There was a heavy rush today at platform no. 1 as14650 saryu yamuna express train was running late by 3 hours 42 minutes and the rush towards delhi multiplied due to no train from the last 6 hours on this route.
3. The four young boys those entered in the train compartment alongwith me picked my pocket and took away the purse containing:
A. Journey date:[protected]: reservation ticket from phagwara junction to old delhi for the reservation made in 18310 jat sbp exp (Jammu tawi –sambalpur express — tata muri) vide pnr no. [protected]. (Journey ticket for two passengers) sleeper class. At that time the e/l 29, rlgn and w/l 30, rlgn had been provided.
B. Atm card of state bank of india, g. T. Road, phagwara branch.
C. Identity card issued by bar council of india, chandigarh office as practising lawyer.
D. Identity card issued by phagwara bar association as practising lawyer.
E. Quarterly seasonal ticket from phagwara to ludhiana.
F. Cour fees stamps for near about rs 500/-
G. Super surcharge for journey up to ludhiana.
H. No currency not has been stolen.
4. I tried to catch hold of one of the boys who is accused in the present case but due to heavy rush he managed to escape.
5. It is prayed to the grp to kindly prepare rukka and investigate the matter and file challan against the accused in the court of trial.
6. At that time one rpf constable in plain uniform (Sardarji, slim — athletic body having height of about 6 feet) was present at the platform, maybe he will be on patrolling duty at that time.
7. It is prayed to prepare the site plan, the incident occurred just opposite to rpf booth of phagwara railway station and trace out the accused and recover the stolen items.
Thanking you,
Yours faithfully,
Rajneesh madhok, advocate, legal & forensic investigator,
M.com, ll. B, dfs, ll. M
Railway road, phagwara-144401 (Pb)
Ph:[protected]M),[protected]M), e-mail: [protected]@yahoo.com

Jan shatabdi 12074 bhubaneswar to howrah was boarded by me at 6:00am and as i am a student of kiit university and i had an emergency so i had to travel to howrah (Kolkata) my home. As i had to reach kolkata by 27th of october 2018 i boarded the train on 27th of october 2018 and i did not get a confirmed ticket i was travelling with an non confirmed waiting list eticket. At kharagpur, 3 ttes came and misbehaved with me for having a waiting list eticket. They asked me to pay fine and had only 150 wd me and requested them that i will pay the money at by taking the money out from atm card at howrah. They started misbehaving, they shouted at me pulled out my luggage and asked me to go with the luggage with them. They argued and threw a # behaviour. They insulted me infront of the whole passenger lot in that compartment. At last a man gave me money and i was able to pay the money to those #.

Pnr no. - [protected]
Journey - jabalpur to nagpur

Hi railway,

I'm travelling with my failmy.. Seat no. S - 4.67.70.72.. Tc was coming and doing misbehaving.. Like tu ja yaha se.. And etc.. Actually tc business of seat like seat no. S4 me 71 sale out kr rha t..
Tc name - govind singh lodi
I'm requesting.. Please take action this kind of employee of indian railway..

Drawing the attention of the railways in-charge of east station bangalore, near cooke town - 560005. If not attended to, residents will stage a protest near the tracks and draw the attention of media and others!!!
On pottery road, train drivers are continuously honking and creating loud noise levels through-out the day and night. This has to stop!!

Dear sir
I am very desapointed with ticket collecter
Of avadh assam train on 25/10/2018. From which i am traveling from bareilly to lucknow. And due to having not any confirm ticket in sleeper. Tc ask me for bribe and i kindly say no sir i have not on that he was become anger and he gave me 5-6 slapped in public after that he colled me in his separate coach at the and of the coach while pulling again he gave me 2 slap and he said to me that i leave the sleeper coach otherwise he throw me down from the train while running.

After reaching my destination lucknow i ask for complaint book from station master but he doesn't support me he send me to other officer he also say that tc was wrong now they suggest me to make fir

After that police said me that your matter was not of lucknow your matter is from near sahjahpur station you have to make complaint there so after all this nothing happens. I need your support plz help me

For more details contact me :[protected]
Very disappointed need your help plz plz

Hello sir
I would like to file a complain against indian railway for delaying my travel time. I started my journey from new delhi station to darbhanga station. Train no 12562 is already started late by one hour from the source station. I still took the train thinking that it will reach an hour late but it got late by more than 4 hours.
Now i would like to know how can file a complain on railway so that this situation will never occur again in future.
Thanks & regards

I am prasanth. So i booked a berth for myself in bokaro express from ongole till chennai. The train was already two and half hour late. And once i boarded it, there were a group of three people occupying my seat. I've tried my best to convince them that i have a hectic day ahead and i need to sleep. But they didn't listen and they continued to occupy my seat and gave me a quarter of my seat to sit. And there's no sign of tte anywhere in the coach, to ask about this. Since i have very important valuables in my bag, i couldn't run across compartment hoping to find the tte.

The train was stopped unnecessarily at different stations for more time and it was delayed for more than 4 hours. It made all the passengers lost patience and there were no minimum facilities in the train. No body took responsibility, even if we are trying to reach the authorities requesting the information and to act on our complaint.

Train no: 07076 (Cct-lpi spl train) (Departed on[protected] from cct station)

I was travelling from hydrabad to surat in secundrabad-rajkot express on 15th october 2018 nd next day morning my handbag was stolen. I was travelling with my two kids. The bag contained all my id cards nd atm cards some ornaments one battery backup nd a watch and one dongle.7500 approx cash. I already filed complained with gujrat railway police. As i was travelling in 2nd a. C.. Feeling it will be safe for me and my kids. I request the authorities to help me out with some solution.

Sir,
We traveled from bapatla to visakapatanam in yeshwanthpur howrah train this morning ie 21/10/2018 we lost our clothes bag which is a white cover filled with clothes.. Please do take our complaint sir and resolve it sir. My details
Train no 12864
Seat no s1 -7
Please find it if possible sir
Thanking you
Yours faithfully
B. Srujana contact no [protected]

I was booked a ticket on dated 16.08.18 for a journey on 21.10.18 from bhatapara to howrah in train no 12809 along with my 15 months baby.
But the ticket was not confirmed and as the counter became close hence i am not getting any refund against my pnr no.[protected].
Hence on behalf of this condition i humbly request you to kindly do necessary steps to resolve this issue.