Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Visakhapatnam, Andhra Pradesh, 530004

To
The general manager,
East coast railway,
Rail sadan, chandrasekharpur,
Bhubaneswar-751017.

Sub: illegal entry in govt. Service by producing false physical fitness certificate
For the post of asst. Loco pilot by namala sanyasi rao, provident fund
No:npsigo70425 proved sickness of ‘epilepsy’ by departmental investi-
Gation and ordered for major penalty – delaying...
+7 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Purba Medinipur, West Bengal, 721657

Dear sir/madam - i would like to bring into your notice about the harassment received by racket of rpf & railway official of santragachi station and howrah cjm at santragachi station in west bengal. I was travelling by local train from howrah to mecheda. I got into the compartment next to disabled compartment with valid ticket. Before entering in the santragachi platform, train stopped on the platform for few seconds. Being on hurry i just...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sushant Ojha
from Meerut, Uttar Pradesh
Report
Copy

compline

While traveling from new delhi to mumbai waya rajdhani express on 9 oct 18. Couch number b3 berth number 71 i have recieved my brunch very at 1735hrs and train has started his journey at 1625 on his time. Staff mgt stated that they were not awer of numbers of person traveling in the couch that is why there is a dealy in the timing requested you to look into the matter as soon as possible waiting for the reply on my personal email id
[protected]@gmail.com.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madhu sudhan reddy vempada
from Hyderabad, Telangana
Report
Copy

electronic refund pending

Hi Team,

Good Day!!

I have cancelled my ticket PNR[protected] on 31 Aug 2018 which is from Visakhapatnam to Secunderabad.

Still I didn't receive my refund amount of 1005 INR.

After contacting for help the Railway reservation counter team suggested me to drop a mail for the same to the below mail IDs. ( [protected]@claims.indianrail.gov.in, [protected]@irctc.co.in, www.irctc.co.in ).br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manveen Singh Dang
from Mumbai, Maharashtra
Report
Copy

phone snatching case

Address:New Delhi, Delhi, 110003
Website:irctc.co.in

My phone got snatched yesterday when i was travelling in amritsar-delhi shatabadi express at nearly 11:00 pm on 7th october, 2018. The incident took place near sabzi mandi railway station where trains generally halt for a clearer line on the main new delhi railway station. One guy entered slow moving train and snatched my phone and jumped off the moving train. Such incidents are very common in the same area but still the security arrangement...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Umesh Mourya
from Mumbai, Maharashtra
Report
Copy

robbery of my bag in my coach

Address:Thane, Maharashtra, 401202

My bag has been robbed by robberer. There was some clothes and gold mangalsutra, and gold earingsof my mother. Robbrer cut off the chain. And took the bag away. Please help us. The bag is been taken in between allahabad to kanpur jn. The train no is 19042. Pnr no is.[protected]. Coach no s4. Please send your rpf in our coach. There is no rpf available there....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Nageshgangula18
from Mahbubabad, Telangana
Report
Copy

issue of ticket at counter

Address:533101

Sir
Train no 20809, date of journey:[protected]
Sambalpur to nanded arrived at parvathipuram town 10 mins before i. E., 5:44 /5:55
Departure time is 5:57
Meanwhile the ticket issuing clerk was rejected to issue tickets. And we are very much suffered and he spoked ruthlessly.
Then i have to pay rs 630 /towards parvathipuram to rajahmundry.
Please take action against him and refund my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anbumani Rengarajan
from Bengaluru, Karnataka
Report
Copy

delay in arrival

I booked my ticket by 11013 train to travel on 6th october 18 from bangalore to coimbatore.
It was scheduled to arrive from kurla by 9.50 pm. But till 00.45 hrs on 7 th october, the train didn't arrive to bangalore.
First it was announced that the train would reach by 10.50 pm, then 11.30 pm then by 00.55 am.
They never regretted for the delay and all o[censored]s with kids were made to suffer in the cold weather.
Will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parsar7777
from Aligarh, Uttar Pradesh
Report
Copy

reg. poor management system in bharat darshan train for gangasagar

Address:Karnal, Haryana, 132001
Website:www.irctc.co.in

Sir,
It is for ur kind knowledge that we are travelling in your special tourist train.
The total pessangers boarded in ur train is about 850 nos. The following problems is faced by almost pessangers i. E:-
1) there is miscommunication between coach incharge and train manager which influence the overall journey; means most of the tym passed over the platform (4-5 hrs after each tourist spot) widout any sitting arrangment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shad akhtar
from Allahabad, Uttar Pradesh
Report
Copy

stolen luggage grp didn't help

Address:Allahabad, Uttar Pradesh

Dear sir /madam,
I was at ald station with my parents we are going ahmedabad by azimabad express train,
Train was late i went to enquiry about train when i returned my luggage has been stolen, i went to report in grp office staff were sleeping they were not responding instead helping they were started to chiding us its all your mistake why you didn't care your goods and said they can't help, yet i was written fir.
Sir/madam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prabs007
from Dehri, Bihar
Report
Copy

bike 350 cc royal enfield thunderbird x

I have booked to parcel my bike on 12th september. The bike is still at yeshvantpur railway station. No one is loading it. No one is receiving the phone. I am very much frustrated with indian railway service. The train number is 15227. It runs weekly. I don't know where should i go.
Nothing is happening. No phone is received by any one. I am 3000 is away, how i reach the responsible person for the same.

Pwb [protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
strivendra89
from Hyderabad, Telangana
Report
Copy

online ticket issue

Address:New Delhi, Delhi, 110009

सर मेरे द्वारा दिनांक 22/09/2018 को तत्काल टिकट किया जो pnr नंबर [protected] हैं जब टिकट किये ना तो टिकट का मेल आया ना msg और ना app पे जिससे मुझे लगा की टिकट नहीं हुआ कल कई बार चेक करने पर भी नहीं...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ajaygupta98112
from Indore, Madhya Pradesh
Report
Copy

dirty abuse and physical attack by autorickshaw driver at habibganj

Address:462016
Website:na

Dear sir / mam,
Today on 2.10.18 at 8.05 am, while i disembarked from train no 12214 (Pnr no [protected]) pimps of autorickshaws started chasing me. I refused all of them and headed towards exit. Out side platform no 1, as i just started talking to one autodriver standing there, person chasing me interrupted and started quarreling that why i did not oblige him (Mujhmein kante lage hain kya). I asked him to stay away, but he abused...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600073

From chennai beach to arakkonam (Via) chingleput lot of commuters are going. Now emu trains are stopped in thirumalpur. From thirumalpur to arakkonam, we have to use bus service. From takkolam to arakkonam, new broadgauge line work started and the work is in progress for the past 9 years. If the work completes early, the commuters will directly go to arakkonam from chennai beach to arakkonam. Now all the emu trains have been stopped at thirumalpur...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
9
9573138117
from Jodhpur, Rajasthan
Report
Copy

parcel not received

Address:532218

I have booked my pracle house hold effect items 50 kg with my railway ticket on 04 sep 2018 from palasa to jodhpur. Text msg received at my mobile that same day has been loaded on train no.58418 onsame day via kurdaroad.in while checking on online parcel tracking still status is loaded only and have not reached at destination station jodpur. Prr no [protected] please track whereabout of my parcel at earliest and inform me.
My no[protected]br...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya_Narain
from Lucknow, Uttar Pradesh
Report
Copy

regarding dispensation against cancelled stations not made by indian railways

Website:IRCTC

I schedule to perform journey on 23rd Sept 2018 from GKP to AJMER by PBR EXP.(No. 19270) in AC 2 tier and booked tickets(Coach A1- seat no. 23 & 24) accordingly through IRCTC website. On journey date, I enquired about train running status during which it come to my notice that said train has been diverted between Jaipur to Marwarh and Ajmer and Beewar stations have been cancelled. I got astonished about the negligent approach of Railway system...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri147
from Coimbatore, Tamil Nadu
Report
Copy

delay of train no:56825

Address:620005

Respected sir:
I am requestingly send this letter to you. There is an track maintenance between tirunelveli and trichy. For this purpose train no:56821& 56822 is partly cancelled. But in wednesday and saturday train no:56821 is started from trichy at 2.00pm it reaches dindigul at 3.45pm but the connection passenger train no:56825 is coming delay at 4.35 pm. Then connection time takes 20 min. Totaly 1hr5min wasted for 56821 passenger....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Daga
from Kolkata, West Bengal
Report
Copy

misuse of make in india initiative

Make in india initiative started by pm mr. Narendra modi.

We are railway equipments, a regular supplier to different zonal railways. Under the initiative of “make in india” we took the risk of investing huge amount of money and effort in items that were being imported every time and also items that had just a few number of indian manufacturers. But different officers in all zonal railways found a loophole in the system...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manosh goswami
from Agra, Uttar Pradesh
Report
Copy

refund not received

Address:New Delhi, Delhi, 201301
Website:irctc.co.in

They said that the refund was initiated from their end on 13 th sept by i have not yet received the refund even after 16 days.
Pnr number: [protected]
I even sent them by bank statement from which i booked the ticket. No refund was reflecting on the statement. I am not getting any help from them and they have the worst customer service. The refund amount is rs 3810. These are all hard earned money and they are not refunding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:North 24 Parganas, West Bengal, 743165

Sir my spouse is a school teacher at a school at chakdah. She used to board the train no. 30145 up bbdbag - krishnanagar local from naihati to reach chakdah well at 10.10 a. M. But for the last couple of weeks the train started arriving naihati junction almost 20 minutes late. For this she has to reach chakdah 20-30 minutes late on an average daily. Even the santipur local no. 31517 arrives late at naihati making a delay of 20-31 minutes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy