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Indian Railways Complaints & Reviews

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R
Rishi kant Rajpoot
from Kolkata, West Bengal
Oct 21, 2018
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Address: Mahoba, Uttar Pradesh, 210426

Myself a resident of kulpahar (Pin-210426, ncr) town in mahoba district (U. P).
My name is rishi kant rajpoot; i am a pre-final year undergraduate student at indian institute of technology, kharagpur. I am writing this to register a complaint against kulpahar station staff.

The issue is that the prs service at kulpahar station remains off on every sunday even for tatkal booking. Irrespective of the situation and urgency the staff remains negligent. When i requested them to consider my form they started shouting at a high pitch, then i asked station master whether it is an official notice to close prs on sunday or not then he used abusive language an shouted that you are not supervisor etc. Also, i mentioned that if it is a legal order, then you must keep it on a notice board "no reservation on sunday" after this, he forcibly pushed us outside the office and said, "do whatever you want to do".

As a citizen of india, i have right to information, and i'm writing this with a very positive hope.in small villages and towns, such autocratic selfish behaviour is frequently shown by staff members because of the unknowing behaviour of villagers.

# after a long argument the computer operator (Mr deepak shukla) wrote it down on my reservation form "sunday closed tatkal".
Please find the attached photo #
Indian Railways customer support has been notified about the posted complaint.
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    Avishek1996
    from Kolkata, West Bengal
    Oct 21, 2018
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    Address: Kolkata, West Bengal, 700129
    Website: www.rrbkolkata.gov.in

    Respected sir,
    I have applied for the rrb examination of cen-02/18. I have choosen kolkata as my examination centre. But my exam centre is alloted in bhubaneswar, orissa which is far away for me. I am at present living in kolkata. Even my family condition is not so good that they can send me to sit for the exam. I don't know if rrb are trying to steal our money by doing this kind of cheap thing. By caste i am general, so i am not gonna get the free travel allowence. As a poor student i wont be able to go there as i do not have the money to bear the cost of food or travel over there. Maybe they dont want us to sit for the examination.
    I request you to change my examination centre to kolkata.
    Email id: [protected]@gmail.com
    Dob:[protected]
    Registration no: [protected]
    Indian Railways customer support has been notified about the posted complaint.
    I am book the train ticket at 7 oct 2018 but the booking was failed and amount of Rs.1239.96 debited to my account.Then I contact to irctc they told me to contact our bank branch .
    Banti15's reply, Oct 18, 2018
    I have not receive the refund after 10 days .
    The refund of 400rs after the appearance of RRB ALP examination was not credited in our account. Few months before we got an sms that, the account information provided was wrong so correct the informations. Actually there is no any mistake in account information. But we again uploaded the account informations. Till also the refund was not credited in our account. So please refund the amount.
    Roll No: [protected]
    Reg No:[protected]
    Name: ASHIQUE A S
    DOB: 19/02/1995
    Date of Exam: 13/aug/2018
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      J
      JAYPAL SINGH PARIHAR
      from Deoria, Uttar Pradesh
      Oct 20, 2018
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      Address: Jhansi, Uttar Pradesh

      आदरणीय
      मेरा pnr नंबर [protected]
      झाँसी से गोरखपुर
      सर में जिस सीट पर बैठा हु उस शीट के नीचे से बहुत तेज कुछ टकराने की आवाज ट्रैन चलने पर आ रही है.जब में इस घटना को बताने ट्रेन के गार्ड श्री मोहम्द सलीम के पास गए तो उनका कहना है की हमारे पास ना तो कंप्लेंट बुक है और आपको अगर कुछ कहना है तो किसी स्टेशन पे बोल दो. कृपया मदद करे कभी भी कोई भी घटना हो सकती है.
      नाम -जयपाल सिंह
      नंबर -[protected]
      Indian Railways customer support has been notified about the posted complaint.
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        P
        from Bengaluru, Karnataka
        Oct 20, 2018
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        Address: 560016

        Sir
        I was travelling from bangalore to chennai on 19th oct 2018. My ticket details

        Pnr:[protected], trn:12291, doj:19-10-18, sl, kjm-mas, dp:23:23,
        Navin kumar, s1 43,
        Fare:545. This rail travel is insured

        I lost my gold chain weighing 20 gms + 2 gms of pendant tied to it. Morning i woke up i did not found it.

        Please help me to get back of my jewellery back.

        My contact number [protected]

        Navin
        Indian Railways customer support has been notified about the posted complaint.
        Oct 20, 2018
        Updated by [email protected]
        Adding the picture of it.

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          R
          Rengaswamy Velayutham
          from Nagercoil, Tamil Nadu
          Oct 19, 2018
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          Address: 629002

          I have booked train on 27/09/18, by my sbi credit card, but tkt was not generated account was debited. Pls refund the amount of rs 666.68, 637, 68 and 1304, 36
          This amt was debited on my account. But of rs1942.72 credit outstanding in my irtc account. Pls look into the matter and recredit the amt to sbi credit card account
          Thanking you
          Your s faithfully
          V, rengaswamy
          Indian Railways customer support has been notified about the posted complaint.
          Dear Rengaswamy Velayutham, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 83341 in your mail to enable us to address your concern on priority.
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            M
            Moorthy Vel
            from Nagercoil, Tamil Nadu
            Oct 19, 2018
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            Address: 629002

            I have booked tkt through my sbi credit card, account was debited but tkt wasn't generated on 27/09/2018, my card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded. Amt rs1942.72 was kept my irtc account. Pls reverse and recredit to my sbi bank account. Complaint was sent to sbi also.
            With regards
            V. Rengaswamy
            Indian Railways customer support has been notified about the posted complaint.
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              M
              Madhu Pushpagiri
              from Nellore, Andhra Pradesh
              Oct 21, 2018
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              Address: Nellore, Andhra Pradesh, 524002

              I booked my ticket of 3 berths from nellore to bangalorethrough rail yaatri. As there was no change in the pnr status i cancelled the ticket in rail yaatri. Message also got about refund amount. But till now it is not done. My pnr no is [protected]. The book order id is 1804558. The agent name is jitender kumar viii, gajha sec-93 noida, delhi -110096. Order date 8th oct-2018
              Indian Railways customer support has been notified about the posted complaint.
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                T
                Tripta Dhir
                from Adampur, Punjab
                Oct 17, 2018
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                Online there is wrong deaprture time of train no.59386 i. E (Panchvalley pas) online it is showimg 12:00am wheras on our original ticket it is around 5:15 pm. Please correct this information as it is creating trouble.. Please correct the time slot. My whole journey would be chaos if this problem will not be sorted as nowadays everyone is dependent on online services. Please sort it out as soon as it is possible. Hope you will pay attention to it and solve my issue..
                Indian Railways customer support has been notified about the posted complaint.
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                  L
                  Lalchand Choudhary
                  from Vijayawada, Andhra Pradesh
                  Oct 17, 2018
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                  I am suresh chand meena. Posted chief ticket inspector in allahabad division (Ncr) at tundla station. My nps no. Is 201748 and bill unit is 189. I have promote on cit dated 26 july 2017 from dy cit. But arrear will regularlized from month november 2017. I missed the arrear of total salary three months. And i will not received of ta bill in my salary month 2018 rs 14400 only. So i request plz charge my arear of cit and ta bills. Thanks.
                  Indian Railways customer support has been notified about the posted complaint.
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                    R
                    Rengaswamy Velayutham
                    from Nagercoil, Tamil Nadu
                    Oct 17, 2018
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                    Address: 629002

                    I have booked tkt through my SBI credit card, account was debited but tkt wasn't generated on 27/09/2018, My card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded.Amt Rs1942.72 was kept my irtc account .pls reverse and recredit to my SBI bank account.complaint was sent to SBI also.
                    With regards
                    V.Rengaswamy
                    Indian Railways customer support has been notified about the posted complaint.
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                      ashusinghgaur
                      from Indore, Madhya Pradesh
                      Oct 16, 2018
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                      Address: Indore, Madhya Pradesh, 452001

                      Sir,
                      I want to leave my family station . he had also ticket indore to amratsar after that i have also plateform ticket . only 5 minutes i parked my bike . why we given parking charge when we have plateform ticket and my family have railway ticket . all services is free in that ticket . its not right . why the burden of Rs 20 over the comman man . keep robbing the country and to the comman man . money is not matter here . the thing is that why are you apply unergal chages . i want to reply if any passanger have ticket and other with that he has also plateform ticket the whyyyyyyy? plz stop this ...20 RS is much for comman man s pocket . 20 rs is rent of 10 kilometers . so plz stop ...
                      Indian Railways customer support has been notified about the posted complaint.
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                        P
                        Pranay matlawala
                        from Noida, Uttar Pradesh
                        Oct 16, 2018
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                        As i was traveling from new delhi to jaipur from 12015 shatabdi express... I asked for ticket at the ticket counter but the man rejected giving me ticket reason that "no ticket is available ask ticket collector for seat"... Then i after went to the related platform where shatabdi express was there... I met ticket collector he asked me for 2200 as penalty to travel without... I was trying to explain him that the guy in ticket counter said that no ticket is available... While i was checking availability there was availability of seat... I such an shameful moment to be get betrayed at our own capital moment & it's shameful of indian railways... I will never prefer anyone around the world to prefer indian railway.. I want refund of my money
                        Indian Railways customer support has been notified about the posted complaint.
                        Whilst travelling on train no 12219 from LTT to Secunderabad on 10 Oct 2018, the coach B-2 was in exceptionally poor standards with no cleanliness whatsoever and the staff was also unresponsive. In addition, the standard of bedding was also very poor. The TT was evasive as also the coach attendant. Please take immediate disciplinary action.
                        Plzz help tickets fraud by agent
                        I was traveling from Howrah to Ranchi on 11th of October 2018 from train no 18615 Kriya Yoga Express, Three tier A/C Birth B1 seat 62 Upper Beath wherein I forgot my blanket in my seat it was of sand colour. How can I get it back . Kindly revert back to me.
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                          A
                          Adithya Sairam Dronamraju
                          from Chennai, Tamil Nadu
                          Oct 16, 2018
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                          Address: 560048

                          Dear sir,

                          Subject : ticket collector didn't verify the tickets from boarding point to destination point.

                          Myself aditya my wife prathyusha, travelled from krishnarajapuram (Kjm) to ongole (Ogl) by 12295 sanghamitra exp on 12-10-18.
                          We have confirmed berth in s4-13. My wife boarded the train in s4 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.
                          Ticket collector didn't verify the tickets from boarding point to destination point. There was huge crowd in the couch and not allowed my wife to sit at her bearth. The behaviour of passengers is too rude, not even a single railway employee came to help.
                          All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such irresponsible employees? Journey from kjm to ogl was almost 12 hrs, so travelling without a seat is very great inconvinience.
                          I would plead some top officials to take serious actions against ticket collector, not because i faced lot of inconvience, but to better the system.

                          My wife ticket details are as under:

                          Ticket no: 82874366
                          Pnr : [protected]
                          Passenger names : prathyusha
                          Dateof travel : 12-10-18
                          Train name: 12295 sanghamitra exp

                          Hope we'll move a step forward.

                          Adithya sairam d
                          Indian Railways customer support has been notified about the posted complaint.
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                            A
                            abhaya js
                            from Delhi, Delhi
                            Oct 15, 2018
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                            On 15 th october i have boarded the 12076 janasatabdi express at tvm, kerala. As you know that all the seats are under reservation and my ticket costs inr 50. All other coaches have the chair car facility which is usual for janasatabdi except d3 coach. D3 coach has the bench type seat which is unbearable for long journey. I have suffered the same problem on 12th october journey.
                            Indian Railways customer support has been notified about the posted complaint.
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                              N
                              Nallalagappan Srinivasan Senthilmuthu
                              from Tiruchirappalli, Tamil Nadu
                              Oct 14, 2018
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                              Website: Irctc.co.in

                              Dear all (Responsible railway authorities) this is for the information train no. 16128 guv to chennai egmore. My pnr no. [protected] date of my journey[protected], scheduled departure from tiruchurapalli, 14:45. No advance information was provided, on the local station subject train about the delay of the arrival. We passengers like a scape goat, were to put up with the stinking ac waiting hall with un clean, un hygenic, lockless toilets. And the train atlast departed from tiruchurapalli at around 19:10. I lost my health and scheduled meetings just because of this. My family member is sick as well. Please give proper compensation for this
                              Indian Railways customer support has been notified about the posted complaint.
                              We are coming from past 1 week to Bangalore DRM office personal section . There is one employee Mr.Sanaulla who is not doing his work properly as we sit everyday till evening and go off. He is not in office or faking to be in some meeting. Please look into this matter as he is not attentive in his work
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                                M
                                mridul2018
                                from Gobardanga, West Bengal
                                Oct 14, 2018
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                                Address: Jalpaiguri, West Bengal, 735232

                                On 12 oct 18 i boarded the 13150 kanchan kanya exp at dalgaon. I found there was no water. A complain was lodged with tte and he assured that by midnight the problem will be resolved. However nothing was done. I again lodged a online complain. Railways only replied that the problem existed in the originating station (Alipurduar). Nobody was held responsible. There is no other service provider. Hence passengers will always suffer like this.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  S
                                  SAFE SHOP INDIA THE ULTIMATE AVENGERS
                                  from Delhi, Delhi
                                  Oct 14, 2018
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                                  Address: Rewari, Haryana, 123401

                                  माननीय मंत्री जी,
                                  नमस्कार, Train No. 12524 (PNR[protected] मैं आज मुझे सफर करना है और सुबह तक किसी भी हालत में पहुंचना है इस ट्रेन की कंडीशन को देखते हुए मुझे नहीं लगता कि मैं सही समय पर पहुंच जाऊंगा जोकि हमेशा कई घंटों की देरी से चलती है जब हमेशा कई घंटे देरी चलानी है तो क्यों ना इसका टाइम शेड्यूल ही चेंज किया जाए अन्यथा सही समय पर चलाने के कष्ट करें ! कम से कम आम जनता को दिक्कत तो नहीं होगी !
                                  आपसे निवेदन है कि इस ट्रेन को सही समय पर चलाया जाए जिससे हर मुसाफिर के सफर सही समय पर हो जाए!
                                  धन्यवाद !
                                  हेमराज शर्मा
                                  [protected]
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Braj bhushan Kumar
                                    from Delhi, Delhi
                                    Oct 14, 2018
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                                    Address: New Delhi, Delhi, 110033
                                    Website: Indian railways

                                    The train no. 22410 anand vihar to gaya garib rath coach no. G14 ac not working and coach attended told me i'm not responsible for this. So. Please suggest what i do we travel 6 tickets total we spend approx 6000 inr. If not responsible for any train staff and government kindly refund my amount (Train no. 22410, data 13 oct, 2018 time 2: 50 am pnr no. [protected])

                                    If not resolve immediately than refund my money other will nock to supreme court.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    I don't understand why this train alone is delayed this badly and is being stopped at various stations for no reason. Even passenger trains run much faster than this train. As it is the only train available in the evening time across the end stations, it will be much appreciated if the train running time is regulated.
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                                      pooja45
                                      from Rajura, Maharashtra
                                      Oct 14, 2018
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                                      Address: Mumbai City, Maharashtra, 401303
                                      Website: www.irctc.co.in

                                      I had booked two tickets from lokmanya tilak terminus to katihar junction for 14/10/2018 with pnr no [protected] with current status as wl17 and wl18. When checked on 13/10/2018, it's status was showing rac 22 and rac 23 but after chart preparation, it's status was showing wl 8 and wl 9. Just some time before the actual departure, i am facing a lot of difficulties for my planned journey.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        dksahu20
                                        from Mumbai, Maharashtra
                                        Oct 13, 2018
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                                        Address: 421503

                                        I have not received a refund amount of inr 440 for cancelling the ticket
                                        The details are as follows.

                                        Ticket pnr number [protected]
                                        Train number 11094
                                        Date of journey 30/03/2018
                                        From satna to kalyan
                                        I made payment through my sbi rupay debit card while booking the ticket from ambernath railway station.
                                        I cancelled the ticket from rewa railway station
                                        They told me that you will get your refund within 7 days
                                        But it is been more than 200 days i have not received the refund.
                                        I visited csmt railway station 3 times for the refund but they are saying they also don't know the status of the refund.
                                        I am really frustrated and planning to lodge a complaint in consumer court if refund not credited within 15 days.

                                        Name of the passenger arvind sahu 22 year male

                                        Mail id: [protected]@gmail.com

                                        Mobile [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
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