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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 89

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S
spunwatkar
from Mumbai, Maharashtra
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bed sheets and pillow covers are not washed.

Website:ministry of railways

I have been making journey very frequently. Most of the times in 3rd ac. Every time i observed that the bed sheets and pillow covers are found to be unwashed. Many times it happened that i wrote a complaint in the complaint book available with the tte. Nothing has happened. No calls from railways dept.in any way. Many times, even at the start place of the journey, the tolets in the train are not cleaned. No proper liquid soap is made available...
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R
RAJENDRA B.S.
from Pune, Maharashtra
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non receipt of refund against cancelled ticket

Dear sir with reference to above, following are some transaction details against which till date amount is not refunded n credited to my bank account.
Pnr no.[protected]
Cancellation id no.[protected]
Train. No. Golgumbaz expr (16536)
Date of can: 17/06/2018
(Showing ref. Cr. Ref. No.[protected]

Herewith you are requested to look into the matter and please arrange to refund & credit the...
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R
ratnesh.knit
from Noida, Uttar Pradesh
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amount not refunded for cancelled ticket

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

I cancelled ticket when it is not confirmed in the train and at that time it was shown that INR 1135/- will be refunded and I can see on irctc website that it is showing that amount is already refunded although it is not refunded yet. I can't see the amount in my bank statement. Kindly let me know why it is not refunded yet moreover also let me know to whom I should contact for getting the amount back as soon as possible.

Regards,...
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G
Garima Shrivastava Saxena
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train delays

Address:Gautam Buddh Nagar, Uttar Pradesh, 201001

Hi,

I wanted to ask what has happened at delhi - lucknow route via moradabad / bareilly. Trains are late by minimum 5 6 hours and i am talking about summers when there are no fog.

I am talking about kashi vishwanath express / padmavat express / 14004 ndls - malda town / garib rath 22408.

Only train which get on time are shatabdi from ndls - lko. Because it does not travels on that route it takes...
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Dear sir
On-board railway staff-tte behavior not good. Yesterday (25th jun-18) i was on journey with my family to delhi from kurukshetra in train no. 11902 in ac chair car. Train departure time from kurukshetra 14:50 hrs., whereas i board the train at 14:45 hrs., and find that ac not working, railway on-board staff-tte was in front of the train cc coach and we asked why ac not working in cc, he told "ye to aise hi rahega, agar abhi...
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Address:Varanasi, Uttar Pradesh

Train number 01102 passenger was boarded at varanasi i was made to wait in the train for 3 hours and then asked to deboard as the train has to go for washing not only the train has been delayed by 9 hours but connecting train is also missed i am a single girl traveling alone my safety has been also compromised. What is the remedy the train authority used police to make us leave the train...
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R
Rajbir835
from Hyderabad, Telangana
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requirement of new underpass

Address:Kurukshetra, Haryana, 136119

Dear sir,
I am live in village, that is situated kurukshetra hariyana, my nearest railway station is dhirpur, my many villager use railway travel for live hood, but main problem of travels that how to reach railway station, 1 underpass make easy travel that is dhirpur railway station t adhoni village, at rainy season, very difficult to reach at dhirpur indian railway station

Pls do the needful

Thanks...
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P
Prachimehadia
from Pune, Maharashtra
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left purse

I have left mubmoney purse in pillow cover of listed details of train.
Train no 12797 venkatadri express
Kacheguda to tirupati
Coach no a-2 birth no 25, 26, 27, 28
Purse gonsists of:
Adhar card, 10, 000 cash, business documents.
I have filed a phonic complaint on toll free no. 182
I am presently in tirupati.
If found, kindly contact the below contact no.
Ajay mehadia
[protected]...
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J
jain.manish94
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regarding my household | 4000802766

Address:110032

Team, i am manish jain, mene apna house hold booked karwaya tha on 23-jun-2018 from nzm to sgo, but abhi tak deliver nahi hua, please team check, my humble request to all. Sagar local ja kar pucha to bola ki complain karo because malum nahi kaha par utar diya gya hai mera all house hold. Please please check it.
Mera ak new fridge hai, ak palang, or kuch cartoon hai jisme mere clothing, utensils etc....
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P
Prashil Girde
from Ernakulam, Kerala
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fake tc and rpf jawan.

Address:Palakkad, Kerala

While travelling from palakkad to shornur (Kerala) i did not taken ticket due to time emergency and boarded the train. I do realize that i commit a mistake, on asking the ticket by tc i was unable to produce ticket. I was even ready to pay fine. After paying fine, i asked him his id card as he was not in his uniform. But he refused to show me his id card and threatened me that i will be sent to rpf custody in shornur even after paying fine....
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P
PRIYAMVADA PRIYADARSHINI
from Kanpur, Uttar Pradesh
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complaint against the attendant

This complaint is against the attendant assigned to coach no. A2, train no.04046 anand vihar gkp ac special. Around 3:45 in the morning i felt somebody sitting near my legs. By the time i could say anything to him he start peeing around my entire luggage and over the old uncle who was sitting in my front seat. I scolded the attendant to go away and he without listening continued his act and refused to go away. I pushed him and shouted and...
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S
sky_shivam
from Mathura, Uttar Pradesh
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train stoppage at etawah jn (etw)

Pls provide stoppage of these trains at etw :
12487/88 & 22487/88 seemanchal sf
12427/28 rewa sf
14055/56 brahmaputra mail
14005/06 lichchhavi exp
12987/88 ajmer sealdah sf
22405/06 garib rath
12561/62 swatantrata senani sf

Divert these trains through etw-bix-gwl-guna route:
15045/46 gorakhapur okha exp
Surat muzaffarpur exp
Sabarmati exp
Udhyog karni...
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S
swtgarima11
from Kaithal, Haryana
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jhelum express

Address:Sonipat, Haryana, 131001

I, garima daily passenger of jhelum express wanys submit complaint against jhelum express which is also known as jammu tawi. It's scheduled time is 8:33 in morning at sonipat station, despite of coming on time it is stopped before sabzi mandi outer on daily basis for 15-20 without any reason. Kindly take action against this because due to this daily 5-10 thousand people suffer with late attendance...
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M
Manoj Kumar Manish
from Kolkata, West Bengal
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tdr filed for next connecting train because first train was 26 hrs late was rejected

The train 22406 with pnr ([protected]) from anvt to pnbe was late around 26hrs. Its schedule arrival time at pnbe was 5:35. Due to this i was not able to travel from anvt to pnbe to board the next connecting train 12568 with pnr ([protected]) from pnbe to shc. So i have filled the tdr for 12568 before its schedule departure, which was rejected. I have filed tdr after discussion with irctc customer care executive (Mr. Shivam) on 07/jun/2018.br...
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Address:East Godavari, Andhra Pradesh, 533106

On 2nd april i did 2 transactions on irctc, transaction id: [protected] and [protected]. Booking of both the transactions are failed and i received a mail that refund has been processed and they gave me refund reference number which are 74506218093000003303641and 74506218093000003303658.

But i did not got refund till now, i contacted sbi customer care, visited branch but they are telling me they don't have my money...
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C
capritamrjain
from Pune, Maharashtra
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refund not credited in my account

Address:Mumbai City, Maharashtra, 400080

Pnr number: [protected]transaction id: [protected]
Train number/name: 12961 booking date: 07 apr 2018
From: mumbai central 20 jun 2018 to: ujjain jn 21 jun 2018 07:20 hrs

Pnr number: [protected]transaction id: [protected]
Train number/name: 12962 / avantika expbooking date: 07 apr 2018
From: ujjain jn (Ujn) 23 jun 2018 to: mumbai central (Mmct) 24 jun 2018 06:10 hrs
Ticket type: e-ticketvikalp...
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S
subhajit2dad
from Bhubaneshwar, Odisha
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very old coach : fan and light is not working

Address:Howrah, West Bengal

Hi delegates,

I was traveling in a local train from howrah to medinipur at 5.20pm on 22.06.2018. The facts are listed bellow,
1. The number of trains are very less upon number of passenger.
2. Train gets delayed and delayed with no announcement.
3. The train i travelling with is in worst conditions. Like - i. Fans are not working.in my coach only 11 out of 22 are in running condition. Ii. Lights are...
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A
Arvind Kalamkar
from Nagpur, Maharashtra
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cancelled tickets payment

Address:440033

I had cancelled 3 e tickets on 13.06.2018 for myself - arvind kalamkar age 69, and my wife - sanjeevani kalamkar age 62. The refund is not yet credited to my bank account. Necessary particulars:
Pnr no. Train no. Refund amount
[protected] 12140 sewagram exp. Rs.965

[protected] 12139 sewagram exp. "285

[protected] 12139 sewagram exp." 1215

Please see that the amount is credited my account...
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S
swati vibhute
from Pune, Maharashtra
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refund yet not received.

Address:Sangli, Maharashtra, 413224

Journey dated 02.06.2018 of SUR PUNE express (12170) reservation from Solapur to Pune
Ticket was PRS counter ticket which was paid by debit card.
It was cancelled on 02.06.2017 at Solapur reservation counter and PNR no. [protected]
As per the information given by the counter person the refund was supposed to get back in the concerned account within 7 days electronic refund process.
It's been more than a month and...
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S
skmaiti
from Delhi, Delhi
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counter ticket cancellation amount not received.

Address:394651

I booked one ticket at kota junction through my sbi debit card on 12/05/18. Same ticket i cancelled at vyara station on 02/06/18. Ticket cancellation receipt pnr no[protected]. Cancellation amount of rs.4130 not deposited in my bank account till today. I approached vyara station cancellation counter for inquiry, but they are unable to find the reason for no refund.

S k maiti
Mo-[protected]...
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