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Indian Railways Complaints & Reviews

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Updated: Apr 6, 2026
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Indian Railways reviews & complaints page 88

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M
Madhavi Shenai
from Mumbai, Maharashtra
Jul 11, 2018
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Address: Mumbai City, Maharashtra, 400088

Sir today I purchased 1st class season ticket of Rs 845/- for one month from chembur to khandeshwar at govandi station. I am working in nationalised bank. After going to branch i understood that I am transferred to another branch in mumbai. So today immediately at 7.30 pm i went to cancel the season ticket at govandi station from where I purchased season ticket today 11.7.18 at 8.30 am. Sir. People on the counter were very rude & told me it is not possible & they said that it is not possible but still if I want to ask the to come tomorrow to meet supervisor. Sir, 845 rupees is not small amt & i travelled only for one day I.e. today. So kindly cancel it & refund my money. Pass details are:. UTs: 94IJC5D14E.
IC: 94IIBWS086
Pl refund my money . U may take cancellation charges. My contact no: [protected], E-mail [protected]@gmail.com
Sir, Pl refund me Rs 845/-

Madhavi shenai
Indian Railways customer support has been notified about the posted complaint.
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    N
    Neelesh Kustwar
    from Haridwar, Uttarakhand
    Jul 11, 2018
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    I booked to parcel my bike from kanpur central to basti station on[protected] at kanpur central. My bike was loaded in 11124 R/SLR/1st compt 03702 gwalior barauni exp on[protected]. It has not reached yet today is 11/07/18.where is my bike travling sir plz help me.
    Prr no [protected]
    Bajaj pulsar 150
    Mp30 mj 8639
    Black red colour
    My sel NEELESH KUMAR
    [protected]
    Indian Railways customer support has been notified about the posted complaint.
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      P
      PIU MANNA
      from Delhi, Delhi
      Jul 11, 2018
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      Address: 389001

      To,
      The Station Master,
      Godhra Railway Division
      Godhra.

      Sub.: Complain regarding your reservation ticket counter master.

      Sir,
      This event occurred today on 11.07.2018 at 8 AM.
      I would like to file a complain for your reservation ticket counter staff.
      due to non issuance of ticket booking of my old aged mother without the id proof.

      This is to bring to your attention that she has previously reserved the
      ticket without id proof. I am also aware that carrying an id proof while travelling
      is important. However while booking a reservation is not necessary.

      He asked for the id proof and said without id proof reservation
      can not be done.

      Further many times while doing reservation he does not return change
      money.

      Kindly take necessary action against

      Thanking You,


      Sourav Das.
      Indian Railways customer support has been notified about the posted complaint.
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        J
        jojo mathews
        from Palackattumala, Kerala
        Jul 10, 2018
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        Website: irctc.co.in

        On 10 July 2018, I booked two tickets from Kottayam to Chennai in 2 AC of 12624 Chennai Mail of 15 July 2018 through online booking. An amount of Rs 3191.8 has been deducted from my SBI bank account vide transaction ID IGADYBGKW7 through State Bank Internet Banking. But no ticket has been booked.
        It is requested to refund the money into the same SBI bank account from where it has been deducted
        My address as registered with IRCTC is :- Jojo Mathews, Koipuram house, Puliyannoor P.O, Kottayam District, Kerala. PIN- 686573
        EMAIL ID - [protected]@gmail.com
        MOBILE NO - [protected]
        Indian Railways customer support has been notified about the posted complaint.
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          V
          vjmohammedyounus
          from Bengaluru, Karnataka
          Jul 10, 2018
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          Address: 560084

          Under bridge connecting lingarajpuram and Cooks Town of Banaswadi Railway Station is in very bad condition as there is 24 hours lekage of water below the platform bridge drippling due to the station wash room with a very pungent smell and every passer by tried to avoid the drippling and caused accident prone for traffic. Needs the Urgent maintance work
          Indian Railways customer support has been notified about the posted complaint.
          I have booked Honda Activa at Vijayawada Railway station on[protected] to reach to Nagpur railway station. It is not reached till date. The parcel is sent to New Delhi and it is in New Delhi Railway station. Moreover, incorrect name and incorrect address is entered on Bill T.
          I want my parcel to be delivered as early as possible.
          Jitendra Tembhurne's reply, Jul 3, 2018
          I have booked Honda Activa at Vijayawada Railway station on 30-06-2018 to reach to Nagpur railway station. It is not reached till date. The parcel is sent to New Delhi and it is in New Delhi Railway station. Moreover, incorrect name and incorrect address is entered on Bill T.
          I want my parcel to be delivered as early as possible.
          Sir, I have booked my motor cycle up 90 -1321 from kanpur central to Jammu tawi against PRR no [protected] dated 30 Jun18 from kanpur central but till date not despatched from cnb station. That's problem am facing please resolve this problem as soon as possible.

          Thanking you,
          Regards

          Surendra Singh
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            B
            bindass sachin
            from Pune, Maharashtra
            Jul 10, 2018
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            Sir I am traveling in 12628 Karnataka express( NDLS - SBC). Sir my name is Sachin sharma and my PNR no. [protected]. Sir charging point is not working in s1-65 birth since[protected]:15 pm (since I have boarded the train). Kindly send the maintenance team and fix it as soon as possible.
            Sir we are facing a lot of difficulties due to not working of the charging point in s1-65 in Karnataka express12628 .
            Please help
            Indian Railways customer support has been notified about the posted complaint.
            No water in the toilet S1 and S2 coaches And it’s too dirty.. Karnataka express
            Dear sir/madem,
            My friend has send my bike on[protected] thro hamsafar express(22498) from tpj station to adi.but still not i am not received adi station. Parcel office not responding properly. Kindly take this as a complaint and assist me for get my bike
            (parcel no-154575)

            With regards
            Arunkumar
            [protected]
            [protected]@gmail.com
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              G
              gopalkrishan11061971
              from Tosham, Haryana
              Jul 10, 2018
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              --

              Address: 453551
              Website: google.co.in

              सेवा में, Railway Minister (indian railways) India, Delhi मेरे लड़के दीपक उम्र 19 वर्ष शासकीय महाविद्यालय सांवेर जिल्ला इंदौर...
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              D
              Divakar Sunny
              from Tirupati, Andhra Pradesh
              Jul 10, 2018
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              Address: Visakhapatnam, Andhra Pradesh, 530001
              Website: www.odhishapoat.gov.in

              This concern is regarding my payment of Rs.515 in Post office. I payed amount of rs.515 on 05-July-2018 and still it is not processed it is still showing as Application payment Fees Provision is closed. So still now it is not reflecting the same in the RPF application process. As today 10-July-2018 is the last date still my process is not completed. So kindly help me with these details. Name - Polavarapu Divakar Registration Number - [protected] Amount Piad - Rs. 515 Payment method - Post Office Payment Date - 05-July-2018 Application ID - CP[protected] Invoice no - SL[protected].
              As in the below screenshot is showing as payment successful
              Please help me with this today night 12 is the last date.
              Please don't spoil my carrier.
              Amoubt paid Post office - Visakhapatnam H.O
              Pin - 530001
              Mobile No - [protected]
              Thanks, Divakar
              Indian Railways customer support has been notified about the posted complaint.
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                A
                Aarifkhan.ddun
                from Kichha, Uttarakhand
                Jul 10, 2018
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                Dear Sir,

                I booked my bike in train no 12328 from dehradun to patna in 30/6/2018 (bill no is 701156 and PNR no is [protected]). But still i didn't get my bike i checked alots of time in patna station but they said to me that when that rain come to patna there door they can't open now my bike in howrah station. Is already to late and i need my bike is to urgent

                So plz find my bike nd sented to patna station as soon as possible

                Thanku
                Phone no [protected]
                Indian Railways customer support has been notified about the posted complaint.
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                  H
                  Harish234
                  from Jabalpur, Madhya Pradesh
                  Jul 10, 2018
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                  My ticket was booked from DPA to KTE in 12182 with PNR No. [protected] on 09.07.2018 but due to emergency I left the train in SWM station. I forget my red color bag in train. I caught another train no. 18214 from SWM station with PNR No. [protected] on 09.07.2018. May u please return my bag in this train because route of both the train are same till katni station.
                  Indian Railways customer support has been notified about the posted complaint.
                  Dear sir why always late 22628. Intercity express.always 30 minutes ad above.is it Indian railway.do something to make it correct timings dear officers.th an k u.
                  Manikanna.[protected].
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                    V
                    Vinod Kumar Pampari
                    from Hyderabad, Telangana
                    Jul 9, 2018
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                    Address: Hyderabad, Telangana, 500003

                    Dear Sir/Madam,

                    I have a complaint reg street dogs, We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people, and very problematic in night times also & they are shouting and disturbing the entire colony a lot. Please send a GHMC dog van to catch them. I hope you understand the situation as solve our problem as early as possible.

                    Address:
                    [protected]/A, 1, 2, &3,
                    SAINAGAR, Thuakaram gate, North Lalaguda,
                    Near Nandini chicken center or Aaji kirana stores lane..
                    Secunderabad - 500003.

                    Thanks & Regards,
                    Subba Rao, Sharma, Pochaiah & Vinod

                    [protected]/[protected]
                    Indian Railways customer support has been notified about the posted complaint.
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                      D
                      Darshna1983
                      from Kishangarh, Rajasthan
                      Jul 8, 2018
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                      Address: Vadodara, Gujarat, 390009
                      Website: irctc

                      My Self Amit R Thakkar(MST Holder) Daily up & down from Vishvamitri to Ankleshwar. Arrival time at Vishvamitri is morning 7:07 A.M. But, always arrived at 7:15 & Actual Departure time at Ankleshwar is morning 8:20 A.M. but always departure at 8:30 A.M. and above. I don't know why other super express train over take & side in by Bhilad express between Vadodara to Ankleshwar because of it is Super Fast. my office time is 8:45 Due to Delayed at arrival at Ankleshwar 8:30 and above half day claim. If, other Super fast side in to Bhilad express required either Bharuch or Ankleshwar side in to Bhilad express. Otherwise, Bhilad express time early at Morning 6:50 A.M. Departure at Vadodara.

                      My Contact No-[protected]
                      My MST Pass ID NO-BJ26AW7672
                      My email ID [protected]@yahoo.co.in
                      Indian Railways customer support has been notified about the posted complaint.
                      I travel in train No 12122 MP Sampark Kranti from NIZAMUDDIN to Jbp. My birth in S6 coach. Condition of the whole toilet is very very poor. No one can go to toilet in this Condition.
                      My bike is to booked on 27 jun 2018 in nauchidi exp luggage in tickting allahabad to shahjanpur but bike is not deliver to shahjanpur or your srvice department had no give any respone they say i dont now about your bikepl check where is in my bike
                      is 350 royal Enfield gun matal grey
                      PRR no [protected]
                      No [protected]
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                        S
                        Satish CDPO
                        from Jalandhar, Punjab
                        Jul 8, 2018
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                        Address: New Delhi, Delhi

                        Sir, Vide IRCTC's e-Ticketing service, I booked 6 berths in Train No.22356 (DOJ being 1.11.2018) against PNR No.[protected] in AC-3 class from Ambala Cantt. to Varanasi Jn. at10:17:12 AM today, i.e., 8.7.2018. Five of 6 Passengers are Senior Citizens and 3 of them have serious ailments like spondylitis, knee-replacement and neurological problem. As per information available at Railway Website 165 berths in AC-3 Class were available then. But no lower birth has been alloted to us despite clear mention of preference for lower berths in the application form. This is violative of the policy of the Railways itself. Kindly allot at least 3 lower berths to the female members of our party and oblige.
                        Indian Railways customer support has been notified about the posted complaint.
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                          S
                          Singh Rachit
                          from Mahoba, Uttar Pradesh
                          Jul 8, 2018
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                          Address: Bareilly, Uttar Pradesh, 243002

                          PNR No. [protected]
                          Train No. 13020
                          Class. 2AC
                          मैंने अपना टिकट 1.7. 18 को रद करा दिया था अभी तक रद करे हुए टिकट के धन की वापसी मुझे प्राप्त नहीं हो पाई है
                          मैंने टिकट बुक कराते समय डेबिट कार्ड से पेमेंट किया था इसलिए रद टिकट के धन वापसी भी मेरे खाते में आनी थी जो आज तक नहीं आ पाई हैं कृपया इस पर उचित कार्रवाई करने की कृपया करे
                          Mob. No:- [protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            S
                            S.k.seemar
                            from Jaipur, Rajasthan
                            Jul 8, 2018
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                            Address: Rewari, Haryana
                            Website: Raiway department

                            Respected sir,
                            My self loading on date 27.06.2018 Bike 150cc pulsar From ROORKI jn.
                            Train No.19032(Yoga express)
                            To Rewari jn.Bike not Recieve Rewari parcel department. Rewari parcel department taiking.i am not responsible.
                            Please help me.Bike not found.

                            Name -Sandeep Kumar
                            Bike-150cc pulsar Black colour
                            Bike No-UP11AE1373
                            Mobile no.[protected]
                            Email [protected]@gmail.com
                            Indian Railways customer support has been notified about the posted complaint.
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                              S
                              Sumit Nidhi
                              from Delhi, Delhi
                              Jul 7, 2018
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                              Address: New Delhi, Delhi, 110031
                              Website: [email protected]

                              I booked the tickets for Vaishno Devi on the date of[protected] to[protected] but due to some reasons i have to cancel the tickets and tickets was cancelled on[protected]journey date is[protected] to[protected] and cancelled date is[protected] and payment done by SBI Credit Card (Name of Mr. Sandeep Negi) to the booking tickets for the same and its been almost 2 months but still i did not received the refund for amount of Rs. 945+820. Please suggest, what should i do and please refund the payment as soon as possible.

                              Thanks & Regards
                              Nidhi Arora
                              [protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                A
                                Amitkumar71
                                from Delhi, Delhi
                                Jul 7, 2018
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                                Address: New Delhi, Delhi

                                Sir main aap ko batana chata hon ki kal 06/07/2018 ko maine IRCTC KI website se ticket book ki thi, new delhi to barelly ki lekin meri ticket book nhi aur mere account se 2 time paise kat gaye h aur ticket book nhi hui h aise mere sath phali bar nhu huaa ye mere sath 3 time hua sir aap se request h ki indian railway ke against action liya jaye aur mujhe baatya jaye ki mere sath bar bar aisa kyon hota h main bhut pareshan hoo chuka honn
                                date 06/07/2018
                                ticket destination- new dlehi to barelly
                                amount - 360 rs
                                irctc txn id- [protected]

                                date 06/07/2018
                                ticket destination - new delhi to barelly
                                amount-360 rs
                                irctc txn id- [protected]
                                sir mujhe mere paise wapas nhi mile aur indian railway bar bar mere sath fourd kar rahe h
                                aap please indian railway against action lijiye sir

                                thank you
                                amit kumar
                                ph no [protected]
                                Indian Railways customer support has been notified about the posted complaint.
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                                  kapilkumar85
                                  from Pathankot, Punjab
                                  Jul 7, 2018
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                                  Address: 263152

                                  I booked a tatkal ticket on 23 June with name Rohit (age -25) and subashu (age- 40) Date of journery was 25 june 2018, I filled TDR file on 25 June due train late more than three hours, PNR number of ticket was [protected], My IRCTC account is sawankapil,

                                  with Mobile number [protected] and mail ID is sawan.[protected]@gmail.com

                                  when I will be received TDR refund amount and i am attached TDR booked ticket detail
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Shrijan Jaipuriar
                                    from Darbhanga, Bihar
                                    Jul 7, 2018
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                                    Address: Hazaribagh, Jharkhand, 825301

                                    Currently traveling in Poorva express 12382 in HA1 Coach. A couple has illegally occupieng and sitting on my birth in Rafiganj (as per them they will be traveling till Gaya) and on objecting they refused to vacant my birth by claiming they are railway employees.

                                    Illegally occupied seats are: 13 and 15 of coach 12382
                                    PNR NO.: [protected]

                                    This should not be done in reserved coaches, even in 2AC coaches such things happen.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Deepaksun
                                      from Ahmedabad, Gujarat
                                      Jul 7, 2018
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                                      Address: Vadodara, Gujarat, 390019

                                      Dear Sir,
                                      I am Deepak Khatri, 36 years old, was along with my family from Shujalpur to Vadodara (PNR: [protected]) in Jabalpur Somnath Express train (Train Number : 11464). My wife was sleeping and in her purse, she had cash of about Rs. 3000 and Valuables (Silver and Gold ornaments) worth rupees 60000 approx. We have doubt on the fellow passenger (one couple who were travelling from Bhopal to Ahmedabad, as per the conversation with them). The couple had become friendly with us and we had a bit discussion about each other. Then in Vadodara, when we reached home in auto and were going to pay for fair, then we came to know that our cash and Valuables were stolen during the journey. The purse was so properly closed and arranged so that during leaving train we could not have doubt about the theft. It was a very bad experience for us and my wife was so much frustrated. I have total doubt on the fellow couple who were about 42 to 45 years of age, there seat numbers were probably 26 and 29 in Train 11464, I am helpless as we came to know about theft when we reached home. I am not sure whether where to complaint so does it online.
                                      Indian Railways customer support has been notified about the posted complaint.
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