Indian Railways Complaints & Reviews

Sir/ madam, i tried booking tickets from irctc size with my login ‘jsbaba1955’ between secunderabad and visakhapatnam on 17 july using my debit card. During the ticket booking process, after giving my debit card details, i got the message requested berth preference not met, and the process terminated. Amount was deducted from my bank account, but i did not get any message about ticket booking without considering my preferences.

i attempted 3 times, and failed ticket booking every time, and amount was deducted from my bank account. I am pasting the 3 sms messages i received which provide you transaction ref no’s. i am also providing the transaction details from my bank account.

Thank you for using your SBI Debit Card 542XX0435 for a purchase worth Rs940.0 on POS SBIRCTC at IRCTC txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

Thank you for using your SBI Debit Card 542XX0435 for a purchase worth Rs940.0 on POS SBIRCTC at IRCTC txn# 81981j0007974.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

you for using your SBI Debit Card 542XX0435 for a purchase worth Rs1430.0 on POS SBIRCTC at IRCTC txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

(17-Jul- 2018) by debit card. SBIPG[protected]IRCTC. - Bank transaction 1

17-Jul- 2018) by debit card SBIPG[protected]IRCTC - Bank transaction 2

17-Jul-2018 by debit card SBIPG[protected]IRCTC - Bank transaction 3

I thought the amount deducted wrongly gets credited in one or two days. But, this has not happened.

kindly refund back me the money deducted wrongly.

thanks. j sai baba

Hi @Indain railways,

Yesterday I booked 2 tickets with PNR not as follow for the train shaktipunj Express Jabalpur to Renukoot.

[protected] and [protected] total 5 members are traveling. All five tickets are confirmed but they are new with train travel so they don't know the process of RAC ticket the think it is not confirmed so the buy general ticket as well. As I can see all five tickets are confirmed. but the TC takes money from them and I am sure he sold rest three tickets to other persons.

My parcel was loaded on train no -13008 on a 12th June 2018 from new delhi railway station to jasidih junction but it havnt reached jasidih yet. That parcel contains books which is very important to me. My exams are near plzzz do something sir . I lodged a complain in jasidih still no info yet. My prr no-[protected]. I have also contacted NR CELL of ASANSOL division still no information about my parcel. Plzzz sir railway is not helping me now I have very muchappy expectation from our consumer Forum plzzz help me sir

Train no. 12920.
Name - Malwa SF Express
From pathankot to new delhi
The train departed pathankot station as per scheduled time everything was going good but suddenly one stop before jalandhar staion our train stopped. I don't remember that station name as it was any local station but our train remain approximately for an hour and after that this train keep lagging from its scheduled time as now it stop for 15 min in every local station. On asking officials about the cause of delaying train they said its because of maintenance of track but i doubt that because other train using same track are on time...

It is a matter of great sadness that the Azimganj junction railway station stops all the trains which is coming from maldah, sahebganj and rampurhat in azimganj cabin without any reasons, that caused a hassle for the passenger and causing a barrier to reaching their destination.

Although 53028 Malda Town Trains arrived at the right time but the railway authority stopped it for 30 minutes in azimganj cabin, despite the six platforms being empty,
That's for I missed the azimganj katwa DEMU passenger which is started from azimganj at 10:40 am.

And then railway announced for passenger inconvenience cause regret.

Dear sir i am amendra kumar and i am apply form for rrb group d statues of my application form is rejected due to invalied photo on my photo name and date of photo is written clearly then why my form rejected . i requested sir please give me one chance to accepted my form.

reg no- [protected]
dob- 01/01/1998
mob no.- [protected]

Sir,
my bike parcel is missing. I have booked it from Rajendra Nagar terminal Patna to Asansol. my bike is new brought Yamaha R15 V3. i am attaching my PWB recipt. kindly locate it and send back and also i want to add some complain about asnsol officials. they just make people rome form this counter to that.
yesterday they said that bike is not loaded from source but today are saying your bike have went to durg station and many more useless words.
kindly solve my issue, please.

12826/Jharkhand Sampark Kranti Express PNR no :[protected] and[protected] . We 6 people were travelling in AC -3 tier from Ranchi to Anand ViharTerminal. But the AC was not working from the Source station till the arrival station. We informed the station manager at MURI jn, he said from here onward the AC will start working but he was lying. The train was running without AC till Mughal sarai. No official heared our grievance at Mughal Sarai. The train again was stopped at Allahabad Jn. The JE and other officials guaranteed us that the AC will work till Anand Vihar, also he gave in written with undersigned but again he was lying.

Yesterday July 12th, 2018 I boarded kerala Express train from NDLS to AGRA CANTT and the coolies charged me Rs.2000. They were very much (3) arrogant and started running away with my luggage bloody cheaters and liars. The coolies nuisance is at rampant at all the railway stations and needs to be addressed and the passengers rights needs to be protected.

Sir I have booked my Honda activa and steel box from shahajanpur spn to amhednagar ang 5th July 2018 yet I have not received in my destinations station. daily I enquiry my parcel yet they told only coming soon no further action about my parcel. Nobody knows where my parcel.sir please help me as soon as to recieve my parcel. I glad to help me .as early as.

This is related to train no 74033 (Delhi sarai rohilla to farukhnagar) dmu passenger running between delhi sarai rohilla and farukhnagar and this train has not run in its scheduled time in any single day. The distance between both the stations is only 48 kms and travel time is 1hr 35 minutes but the train departs around 10-20 minutes late every day from delhi sarai rohilla which is its originating station and accumulates late on the way too. Because this train passes from BIJWASAN railway station & daily the Bandra GARIB RATH(Train no 12215) crossing to stop this train(Train no 74033) around Half an Hour without any reason on BIJWASAN Station.The starting timings of both the trains is different in 30 minutes.(74033 train timings is 8:50 Am & Train No 12215 timings is 9:20 Am) Particularly working ladies and man's face trouble as it is uncertain when it will reach the destination. I am astonished when indian railway knows that the train cannot run in time why they print time table. Will the railway ministry will look into the matter and take steps to check the loss of hundreds of man hours, loss of students and employees using this train?

I have booked 3 tkts through irctc.Co.In for journey & selected option as confirm if side lower is available for my journey. Despite having confirmed that side lower berth available before making payment, berth allotted twice (s8-70 upper berth) & for my journey from mas to sc & back against pnr no[protected]s9-40 side upper), [protected] & [protected]. Respectively.
Because of the above, i was forced to cancell the tickets immediately after booking, which caused me unnecessary torture & cancellation fee alongwith the bank charges. Hence, it is requested to please refund the cancelled amount to my bank account, collected against cancellation of above pnrs. I highly regret the facilities given to the passengers.

DEAR SIR,
Greetings
IT is highly regretted that i was supposed to travel byTrain NO/Name 14257 K V EXPRESS from Bareilley(BE) to New Delhi on 31 May 2018.I could not perform the journey because the train was cancelled.
Because of train Cancellation, neither my fare of Rs 815 /-has been remitted yet to my account even after 40 days have already elapsed nor any intimation of cancellation of train was given on my mob which have caused me great hardship in the mid night(commencement Time Of Journey)
PNR No of Ticket-[protected]
transaction ID [protected]
Class- Second AC
I am a Retired army officer and a senior Citizen now, therefore, would not like to be harassed in this manner .My complaint may kindly be put up to Railway Minister/Chairman Railway Board for their perusal.I will be grateful if action taken on my complaint be apprised to me.
regards
Col A B Chakraborty(Veteran)

Jayanti chakraborty, age-35 years and her child, Sourav (12 years), all are missing since 8 july 2018. They all boarded on Seemanchal Express (12488) on 8 July 2018 From Anand vihar railway station . Their ticket PNR NO. is [protected]. Their coach and births were S7, 51 and 54 .They were last talked on 9 july 2018 at 7.50 am when the train was at naugachia (bihar) and they are missing since then.
i have no details about them. I have also complained to railway GRP police station, Katihar but they refused to register the complaint and told me to wait for 10 days. so, I request the Indian Railway to kindly look into the matter and please find my wife and children as soon as possible.
Thank you.

Please contact at- [protected]@gmail.com

Sir today I purchased 1st class season ticket of Rs 845/- for one month from chembur to khandeshwar at govandi station. I am working in nationalised bank. After going to branch i understood that I am transferred to another branch in mumbai. So today immediately at 7.30 pm i went to cancel the season ticket at govandi station from where I purchased season ticket today 11.7.18 at 8.30 am. Sir. People on the counter were very rude & told me it is not possible & they said that it is not possible but still if I want to ask the to come tomorrow to meet supervisor. Sir, 845 rupees is not small amt & i travelled only for one day I.e. today. So kindly cancel it & refund my money. Pass details are:. UTs: 94IJC5D14E.
IC: 94IIBWS086
Pl refund my money . U may take cancellation charges. My contact no: [protected], E-mail [protected]@gmail.com
Sir, Pl refund me Rs 845/-

Madhavi shenai

I booked to parcel my bike from kanpur central to basti station on[protected] at kanpur central. My bike was loaded in 11124 R/SLR/1st compt 03702 gwalior barauni exp on[protected]. It has not reached yet today is 11/07/18.where is my bike travling sir plz help me.
Prr no [protected]
Bajaj pulsar 150
Mp30 mj 8639
Black red colour
My sel NEELESH KUMAR
[protected]

To,
The Station Master,
Godhra Railway Division
Godhra.

Sub.: Complain regarding your reservation ticket counter master.

Sir,
This event occurred today on 11.07.2018 at 8 AM.
I would like to file a complain for your reservation ticket counter staff.
due to non issuance of ticket booking of my old aged mother without the id proof.

This is to bring to your attention that she has previously reserved the
ticket without id proof. I am also aware that carrying an id proof while travelling
is important. However while booking a reservation is not necessary.

He asked for the id proof and said without id proof reservation
can not be done.

Further many times while doing reservation he does not return change
money.

Kindly take necessary action against

Thanking You,


Sourav Das.

On 10 July 2018, I booked two tickets from Kottayam to Chennai in 2 AC of 12624 Chennai Mail of 15 July 2018 through online booking. An amount of Rs 3191.8 has been deducted from my SBI bank account vide transaction ID IGADYBGKW7 through State Bank Internet Banking. But no ticket has been booked.
It is requested to refund the money into the same SBI bank account from where it has been deducted
My address as registered with IRCTC is :- Jojo Mathews, Koipuram house, Puliyannoor P.O, Kottayam District, Kerala. PIN- 686573
EMAIL ID - [protected]@gmail.com
MOBILE NO - [protected]

Under bridge connecting lingarajpuram and Cooks Town of Banaswadi Railway Station is in very bad condition as there is 24 hours lekage of water below the platform bridge drippling due to the station wash room with a very pungent smell and every passer by tried to avoid the drippling and caused accident prone for traffic. Needs the Urgent maintance work

Sir I am traveling in 12628 Karnataka express( NDLS - SBC). Sir my name is Sachin sharma and my PNR no. [protected]. Sir charging point is not working in s1-65 birth since[protected]:15 pm (since I have boarded the train). Kindly send the maintenance team and fix it as soon as possible.
Sir we are facing a lot of difficulties due to not working of the charging point in s1-65 in Karnataka express12628 .
Please help