[Resolved]  Indigo Airlines — Non booking, but deduction of charges

Address:

Hyderabad, Andhra Pradesh

I tried booking a ticket from Imphal to Delhi for 04 Jun 2014 on 05 May 2014 at 03:03 pm using the much fancied "Indigo" App which I downloaded from GooglePlay. The charges for 02 (two) passengers was 12998.00. The same amount was deducted from my SBI Card even as the last page of the "Indigo" app shows that the booking was unsuccessful. Now I am in a dilemma. The Paysite Citrus emailed me saying I had been charged of 12998.00 even though I haven't got any ticket from Indigo. Citrus told me that my merchant transaction no. is a75118b0028a423384a6867e32d8bc75 and my transaction reference no is CTX[protected].

I request the airline to refund my cash as soon as possible.

Lienkuki