IndiGo Complaints & Reviews

I had booked tickets on 27/2/2012 from Delhi to Bangalore but as i was not carrying my Debit Card(Ticket booked on-line) i was asked to pay the fare while boarding the Flight and assured i will get a refund in 7 days time.

Today is 26/03/2012 but i have still not received my Refund....

Hi,

I AM SORRY TO BRING TO YOUR KIND NOTICE THAT ON 12/MARCH/2012. I HAD TO GO TO BANGALORE FROM KOLKATA. AND I BOOKED YOUR FLIGHT NO.6E 377. VIDE PNR NO. QC17BG

I HAD REACHED THE COUNTERS AT 5:15AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 6:00AM. BUT I WAS NOT GIVIN THE BOARDING PASS. THIS PEOPLE ARE JUST DOING BUSINESS. THEY CHEAT NORMAL PEOPLE BY GIVING ALL EXCUSES.
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I Have a transaction by net banking of SBI for Indigo Airlines Flight Ticket on 17 March 2012. My Account has been debited but Ticket is not Bookig. My Details of Transaction is-
TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments, Ref- MSBI[protected]IG97614070 TRANSFER TO [protected] BILLDESK TRANSACTION A- 4,235.00. Please I want my Rupees back. My INB Ref no- IG97614070....

Hi,

This is Pallavi Dubey. I travelled from Mumbai to Lucknow on 7th of March 2012. Reaching Lucknow, I realised that my 15 kg check-in suitcase was missing. Since then I am following up with the Indigo team in Lucknow but till now they have not been able to trace the bag. Once we check-in the baggage , it becomes airline's responsibility to deliver in safely to us. Its my request to Indigo Airlines to look into this matter...

I am a frequent flier of indigo and i was very disappointed at this time at Mumbai airport on 21st Mumbai - Kolkatta flight at 9:40 am

I was flying with my family(My wife, child(3 years old) and an infant(5 weeks old). I had 77 kgs of weight and no handbags since i can't carry handbags and manage the kids at the same time. The manager at the airport was inhumane and made me wait along with a crying infant for about 40...

Dear Sir/ Madam

I booked Indigo ticket vide PNR No CBWNBE for travel as follows

Mumbai- Delhi on 10th Feb (6E- 186 ) at 1740Hrs, and
Delhi- Mumbai on 13th Feb (6E-183) at 640 hrs

I however did not recieve the ticket on my mail (despite the autoreponder saying so). I normally book my travel tickets two months in advance (I currently have Indigo tickets upto April end) and take prints...

I was supposed to take the Indigo flight from Calcutta to Delhi and then the connecting flight to New York, USA . As this was international travel I have a baggage allowance of more than 20 kgs ,this was mentioned to me by the Indigo call centre and told there would be no excess baggage if the flight is within 24hrz and is a connecting international flight. However in the Kolkata airport I was harrased for excess baggage, the ground staff...

Hi,

I have been trying various numbers but am not been given a reply. I travelled with my family from dubai and reached mumbai on 30th January, 2011. The bag which was checked in is apparently broken and some valuables ( cash, perfumes, expensive clothes) are missing. I have no where to go now except going to the consumer court. please help. this is actually harrowing for us. At the airport, they have given us a damage report...

Planned to visit Dibrugarh from Delhi by Indigo Airlines on 20.01.2012. Booked tickets for five passengers on 30 th August 2011 from Delhi to Dibrugarh via Kolkata ( PNR RH3SBW, Make My Trip Booking ID-NF[protected]. After getting Bording pass at Delhi Airport on 20.01.2012 the flight was cancelled. After long persuation Ingigo authority managed to fly from Delhi to Guwahati. From Guwahati to Dibrugarh arranged to go by bus. Air fare for...

Airline: Indigo 6E-313
Departure: Hyderabad at 15.35 Arrival: Cochin at 17.05.Total fare -2 passengers is Rs.17,000.

On the 18th Jan 12, my in laws(both senior citizens) had to travel to Cochin from Hyderabad due to death in the family(Father in law's mother). We booked flight tickets the moment we were aware of the demise around 1PM - 1:15 PM IST from make my trip website. The earliest flight was at 3:35 PM IST...

Dear Sir,
I had booked a ticket by INDIGO 6E-435 from bangalore to Indore on 16th January 2012. The flight was scheduled for departure at 6 20 am. I reached the airport at 4am and was in que for obtaining a boarding pass. At the counter they made me wait for more than 25 minutes to accommodate some other passengers for some other flight. These passengers collected their boarding passes without following the que.
...

i am travel by indigo on 14 jan 12 and i have two baggage. my one bag's items are missing and also bag from back side was found open. then i go to custmer service and she cunsult me to go through this site
flight no. 6E 436, CLASS - V, Seat n0 - 28E
Name - devesh kumar
mob - [protected]
please do the needful....

Dear sir,

I have book ticket in indigo airlines for flight no 6E302 dated 18 january 2012 for chennai to hyderabad.the flight timing were 3:55 departure and arrival by 4:55, we were not intemated for flight delay.we have chat with Mr.jagpreeti at airport for reason of delay.they told that flight is delay due to fog and we can't control over fog.if you want to fly then you can fly other wise can cancel the ticket.my whole...

Flight no: 6E302
Date : 18 jan 2012
Journey : chennai to hyderabad
Time : 3:55 to 4:55 and delay to 7:00 not confirmed

No intemation for delay in flight,reason told by Mr.pranjeet(manager) is fog in delhi which we can't control,so if you wish to travel then check in or can cancel the ticket.I have asked for apolize letter from airlines.if intemate in morning than I could have taken ticket for 1 pm...

I try to book a travel in INDIGO but my booking is cancelled and my money 3863/- was debited from my accound.
i am using my visa debit card of indian overseas bank for this booking
travel date: 24 march 2012
Departs :10.40 am
arrives :03.30pm
Flight : 6E 176
atm no:[protected]
My cash is debited to intreglob .
So please consider this complaint and refund my money or...

I travelled from Mumbai to Dubai on 12Jan 2012,flight no. 6E61.After reaching to airport I found my trolley bag broken.Handle was torn and totally damage.The bag was just purchased new from Dubai.I was kept big mirror inside,I was in a hurry and cannot complanit to your ground staff at Dubai airport.
When I reached to my home I found mirror also broken.Kindly give the value to passengers baggage so this should never be happen again.br...

I am here to bring a kind notice that I booked an ONLINE AIR TICKET OF INDIGO AIRLINES AT "YATRA.COM" which I booked on 5 JANUARY '2012 & the departure is on 19 MAY '2012 at 09:15. I am very disappointed that I had made the payment but MY TICKET IS UNCONFIRMED and I am not able to cancel the flight & take a print out.

KINDLY DO SOMETHING AND MAKE A CO-OPERATIVE...

Hi,

Regarding the PNR no CGGZLS, I canceled the ticket on 22nd Dec and i was told that within 7 working days the amount will be credited to my credit card.

After 10 days when i called customer care they told me that due to some back-end problem the transaction was not done and again it will take 7 working days.

When i asked to talk to the manager The customer care representative kept the call...

I had a booking for the 7.35 pm Indigo flight from Hyderabad to Bangalore on the 24th of Dec 2011. The PNR number is YLE6DX. I was to take the flight with my 22 month old daughter. At 6 pm on the day of the flight (less than two hrs from the time of departure), I got a call from Indigo notifying me that the flight had been rescheduled for 8 pm. Knowing that flight delays can have a chain effect resulting in more delays and given that I had...

Hi,

My wife (Dr Priya P Nayak) had booked a ticket on Indigo for Hyd to Blore on the 24th of Dec. The PNR number is YLE6DX. She was to take the flight with our 22 month old. The flight was scheduled for 7.35 pm. At about 6 pm (less than 2 hours from the time of departure), she got a call from Indigo mentioning that the flight had been delayed by half an hour. Knowing that flight delays can have a percolation effect and the...