IndiGo Complaints & Reviews

Hi,


I Parama Dutta was traveling by Indigo Airlines on 6th May 2013, Flight 6E-135, Pune-Amhedabad-Kolkata, seat 7D. I was carrying two cabin luggage one a laptop bag another a VIP backpack blue and black in color. I checked these two as cabin baggage and boarded the flight at Pune. After the flight took aboard I took out my Jacket, lunch box, and bottle of water from the backpack. Thereafter flight landed at Ahmedabad...

Faced very bad behavior from the check in counters and some air hostess from Indigo airlines(KOLKATA). They treat their customers in a very disrespectful manner . This should not happen for a PRIVATE airlines like indigo in fact they should at least take care of their conduct with the customers.

I am a regular traveler in indigo, but now pissed by their services....

On 2nd May 2013 I had booked a ticket from Chennai to Bhubaneswar via Vishakapatnam which was scheduled at 7:20 . We reached the airport by 5:30 and did the security check and stood in the queue which was long and there was no announcement or any kind of information given about this flight as we were early but however we reached the counters by 6:10 and our luggages was on the belt , the staff told us our seat numbers and suddenly he says...

I had travelled in indigo airbus from New Delhi (6E317) to vishakhapatnam via Hyderabad (6E248) on 24 March 2013. I was having a framed photo, which was a fragile item. The indigo staff had informed me that, the photo will go with fragile items, but when i collected my luggage at vishakhapatnam airport, the photo came on conveyor belt along with rest of the luggage. Immediately i had launched the complaint at airport. My complaint number...

I travelled from Delhi to Bangalore on 4th Mar, 2013. My airfare includes meals, however it was not served instead of requesting the crew members. They said they do not have any information and asked me to show my reservation details. It was mentioned on second page which was missed during check-in. So I requested them to check at their end, and when customer has already pre-booked the meals, this information should be available with the...

The Airlines website is not working properly.
Last night I was booking a rund trip ticket from Patna to Mumbai at around 10.30/10.45 pm. And I double checked that I had selected the correct flight out of the two options available. However despite that when I received teh ticket, both the flights were the wrong ones!...

Subject:Regarding refund of the cancelled ticket amount

Sir

With due respect, I myself Rashmi Srivastava book ticketfor four person
from LUCKNOW TO AHMEDABAD and from AHMEDABAD TO LUCKNOW.The bookingreference is KBZWCA.

Date of booking is 09 Jan 12.

One passenger Mr.Adesh Kumar cancelled his return ticket.

The cancelled ticket reference is PNR - JCI5CF.br...

I have booked one TWO-WAY ticket of Indigo airline for my urgent official visit to Delhi. It’s booking reference no is MWTQAN and date of journey is on 27.02.2013 on flight No.6E258 from Bhubaneswar to Delhi and return ticket on 2.03.2013 on 6E257 in my name: RAJKAMAL SWAIN. I reached Bhubaneswar airport 6.05P.M while departure of flight is 6:55 P.M. Although I was waiting near the desk. The lady on desk knowingly ignore me for around...

Dear Indigo Team,

PLS FIND THE FOLLOWING COMPLAINTS FACED BY ME BECAUSE OF YOUR FLIGHT:

1. Myself SATVINDER SINGH, I'd booked my flight from Delhi to Bhubaneswar for 24th Feb'13 which I later got changed to 26th Feb'13 same flight. My Booking Refereence was DW7ICT. I did not get any mail from your side confirming me the changes made, it was again when I'd called up the callcentre on 26th Feb'13,...

I boarded the indigo flight 6E141 from lucknow to Bangalore.I had a strolley bag which i checked in.The bag was absolutely new and I had bought it 2 days back.When I collected my checked in baggage at my destination Bangalore, it was badly damaged.The fabric was cut and the strolley was broken and stuck.The bag was worth 6000.Who will pay for the loss? I want my money back from the airlines....

IndiGo Itinerary - BSZFCL - A.GUPTA

I had a BAD experience on the 17th. Though I had paid on 24th Dec thru my IDBI Debit card, I was asked to pay again while checking-in, by your Assistant Manager Hakim. This was nothing but harassment. If payment had not come to you, you should have alerted us in December itself ! Why at the time of checking-in.
I have checked my bank statement and have confirmed that the debit was...

Dear sir / Madam

I am travelling today by Indigo Airlines 6 E 256 and my PNR number is MW8QEP from Bhubaneswar to Delhi .

As I was carrying only handbag and kept my laptop also is same due to this my over all weight was 9 KG so I was advised to check in my bag as more than 7 Kg is not allowed as hand carry by Mr Jaidev who was issuing boarding pass from mobile device .

As per his advise I went...

DEAR SIR/MADAM,



I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 08/FEB/08. I HAD TO GO TO BHUBANESHWAR. AND I WAS BOOKED YOUR FLIGHT NO.6E 251. VIDE PNR NO. XJ78AB.



I HAD REACHED THE COUNTERS AT 8.18 AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 8.55 AM. BUT I WAS NOT GIVIN THE BOARDING PASS. AS I SUPPOSE YOUR FLIGHT WAS OVER-BOOKED.
br...

my name is satinder pal, i am on flight No. E6 316 Trivandrum to Delhi on dated 31st January 2013,i don't had good experience on this flight, when i ask for dinner the air hostess told me its finish i ask for 4 item for all theses item she told its finish, and Ur air hostess are so much talkative, both are discuss there personal issues on board, and talk so loudly, first time i saw these air hostess talk so loudly, they don't...

This is to bring to your notice about my sad and horrifying experience with indigo airlines. I got three tickets booked thru make my trip from Delhi to Bangkok and vice versa.
Delhi to Bangkok: 16 Jan 2013 time 18.25
Bangkok to Delhi: 31 Jan 2013 time 1.05 am. Airline PNR: WRWFDI
Passenger names
a. Ishpal Singh Makhni
b. Shilpa Makhni
c. Aarav veer Makhni
Indigo airlines confirmed the tickets...

Dear Authority,

I was not permitted to board the indigo flight patna to mumbai on 28.01.2013 with following details:
ezeego1 reference number : EZR[protected]/A

Indigo Confirmation number : FS2JLH

that i have booked. Reason they told me that i had reached late at boarding pass counter. Flight timing was 2.30 PM and i had reached around time of restriction of 45 min before it....

To
customer.[protected]@goindigo.in
IndiGo <[protected]@goindigo.in>
Interglobe Aviation Limited ("IndiGo")
Tower C, 3rd floor, Global Business Park
Mehrauli Gurgaon Road
Gurgaon - 122002, Haryana
Fax:[protected]

Hello,

I want to put a complaint against my missing goods from my luggage. I was traveling from flight no E426E42 on 26 January 2013...

I have booked the Air Ticket online for my Director for Bangalore - Mumbai for[protected]. Due to some domestic reason i have cancelled the Air Ticket on[protected] online, After cancellation I have called the Airline on[protected] at 16.17 and spoke to Mr Rahul for refund, he told with 5-6 working days the amount will be refunded. Again i called Mr Sandeep n[protected] at 16.40, Mr Faijal on[protected] at 16.37 and finally i spoke to Mr...

Hi Sir,

I have cancelled my tickets with Indigo PNR number ONCMBI on 3rd of Nov 2012. However i haven't receive the refund yet. As per their policy they say 10 working days.
I called up Indigo custermer care twice and had words with Naman on 4th of Dec2012 and Aditya on 24th of Dec 2012..

Do let me know how to proceed further for getting my money back.
Thanking you in anticipation.
Sayani...

I was travelling from Chandigarh to Mumbai on 9-1-2013 by Go Air Flight. The flight was to leave Chandigarh at 5.25 PM and arrive Mumbai at 7.20 PM. I booked a ticket to Hyderabad from Mumbai by Indigo Airlines Flt No. 6E234 to be departed from Mumbai at 9.20 PM. The flt from Chandigarh was delayed and landed at Mumbai at 8.40 PM. by the time I collected my bag and rushed to the nearest Indigo transfer counter, it was 9.00 PM. I was told...