IndiGo Complaints & Reviews

Today on 16th of august i booked a ticket from agartala airport, tripura with booking reference number qe2qjm, the representative (Ms. Amrita) of your organisation who booked the ticket gave me wrong information about the timings and confirmed the ticket. I enquired about 2 passenger tickets from agartala to bangalore and she informed me that the flight would leave from the agartala airport at 5:40 pm and reach bangalore at 9:25 pm and its...

To,
The Head
Customer Grievances Cell
Dear Sir,
It is believed that indigo flight fare are very much compititive to the other airlines and in such perception, I booked a ticket for the journey of my son Mr. Saharsh Poddar Ex Chennai to Patna for 03.11.2018 by 6E-441 under student quota paying Rs.8359 on 08.08.2018
Two days later, based on an informative e-mail received by me, I observed that spice airline...

Dear indigo,

This is to bring to your notice that i have filed a complaint about a missing bag with indigo ground staff terminal 2 on aug 12, 2018 which has not been attended to.

I traveled on bengaluru - delhi indigo flight no. 6e 2716, pnr - lm7ujb, seat 5e.

Our luggage was announced to arrive on belt no. 2, and simultaneously (Which i later learned) go air announced arrival of its flight &...

I am asit kumar biswas working in indian air force. I tried to book a air ticket from indigo site on internet on 02/08/18 for journey date 11/08/18. I tried trice but all the times when submitted for payment it shows on site something goes wrong. Finally fourth time i succeded to get an air ticket confirmed pnr no w9lf2y on date 12/08/18 from indigo by using mobile app as no ticket available on 11/08/18. On 10/08/18 at about.0900pm a call...

I along with my family (Mrs. Nilakshi roy and master raunak bishaya) travelling by indigoflight 6e 553 at 00.20 am on 11th august from pune to guwahati via a connecting flight no 6e 3955 at 05.20 am from kolkata to guwahati. The incident took place in pune airport while we are proceeding for security check-in, in my wife's baggage there was two toy guns which was not allowed to carry by the security officer, so it was dropped at the check-in...

Please note that my was issued a boarding pass for Mumbai Patna flight on 13/08/2018 and was left in waiting area. May be her English not enough to understand announcement. Later when I spoke they said your fault and charged full amount for next flight i.e. 5195 INR. Booking Reference: TBV2JS
Status Date of Booking Payment Status
CONFIRMED 10Jul18 Approved
IndiGo Passenger(s)
Flight Status
1. Mrs Anupama...

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : nf[protected]
Email...

Dear Indigo

Me and family were to fly to Kochi on 14 Aug by 6E 214. PNR is OY2UMI

There is flood and calamity in Kochi and so wanted to cancel the tickets or atleast keep an open ticket or rechedule it to a later date as we dont want to travel now which can be of high risk to me and my family which includes a 2 year old daughter.

On mutiple inquiries through your customer care number and service...

Date: 13 august 2018

From:
Ria juneja
Apartment no. 712, marvel homes
Sector 61, noida - 201307, up, india

To:

1. Indigo airlines
Delhi/dubai

2. Dubai international airport
Lost & found department
Dubai

Subject: request for retrieving lost wrist watch (Authority letter)

Dear sir/ma’am,

I (Ria...

Hi,
I have lost my boarding pass of kozhikode to hyderbad journey in indigo airlines on 12/05/2018. Many times i tried to get a travel certificate from indigo website. But it shows that email id is wrong. But email id is exactly correct. So please send me a copy travel certificate of the journey as soon as possible for submitting to my authorities to claim ltc

Flight details - kozhikode to hyderabad indigo airlinesbr...

Sir
I have submitted a request to issue a travel certificate to claim my ltc due to missing of boarding pass in respect of my children
Many times i tried through online request for travel certificate. But it shows that your email id is not correct. The email id is correct.
So please send a travel certificate for the same
Details:
Journey date: 12/05/2018
Flight no. 6e6361

Yours sincerelybr...

My complaint is regarding about the baggage replacement. Clearly to inform you that the replacement is not done till now. The complaint is recorded on[protected] at kempegowda airport in trip of goa to bangalore. We have already forwarded bank details to them but no response from them. So i kindly request you to be through this one seriously.

Mobile number :[protected]...

Hello, i'm yogesh i got an call from a no that is +[protected]on 11/august on truecaller it's showing indigo hr from haryana. A girl has speak with me she told me she is from indigo airlines hr department. They got my cv for group staff at bangalore and they ask me few questions about my location then she suggested to join at jaipur international airport because jaipur. Then she explain me all process. Then she ask me to submit sum documents...

I booked a ticket for flight no 6e787 to fly from patna to bangalore on 18th may 2018 and pnr no is uf6f7g. Ticket was purchased from goibibo vide booking id n6euf6f7g on 2nd may 2018.
I cancelled the flight 4 days in advance and was informed by you that refundable amount of around rs 3400.00 will be refunded to me by agent i. E. Goibibo.
I have made several attempts to get my money but in vain.
When shall i get my amount?...

Respected Authority,
This is to inform you that Flight no 6E-
7137 from Nagpur to Hyderabad on 6th august 2018 was cancelled on last movement and this information was not informed before.I was informed only at checkin counter.

On discussion with Indigo ground staff at Nagpur airport, there was no proper justification provided for cancellation and also no documentary/electronic file of evidence shown for prior...

I put the same name as my name in the passenger list. Its clearly visible that, i am not knowingly wanted to change the passenger who is travelling with me. My full name is "sunil kumar sahoo". Ticket pnr - qehs9j
Currently traveler list is as below
1. Sunil sahoo
2. Sunil kumar
It's a mistake only as but still indigo is not ready to change name there. Please help me on this. Its very pathetic for me to loose...

Sir/madam
This is with reference to my earlier complaint attached below.
In response to my complaint, i received two calls. I explained everything to the person who made the first call. Then there were two calls and i could not respond to both the since i was driving car within city. After that call there was no response from your end. When i tried that number, i could not contact the right person. Kindly inform thru mail or...

Please be informed that i have booked my spouse ticket via armed forces quota as she is an army officer. However, today when i called indigo customer care, executive said it was a regular booking. I was completely shocked to hear this as i have entered all her army id details. This is a serious concern and i want someone to look into this matter as i believe her details have been misused or shared. To overcome this security issue i asked...

Hi,

Kindly share the boarding pass to my mail I'd as I've lost the boarding pass.

Flight details - Kolkata to Hyderabad
Flight number - 6E - 788
PNR - SE4KRM
Number - WB1181906AH09367

My mail I'd - [protected]@gmail.com

Regards,
Ranjith Kanduri
[protected]...

Sir, i was purchased a ticket through on line, the pnr number is pi7pna. Unfortunately i got the ticket kochin to ahmedabad instead of ahmedabad to kochin. Suddenly i talked the airline and
They agreed to take ticket and inform to them with in one hour they refund the full amount. Then i take a ticket and inform to the airline to cancell the ticket and full refund. The ticket was cancelled till i can not get the refund in full. As...