IndiGo Complaints & Reviews

Yesterday I was travelling from Mumbai to Kolkata with flight number 6E-272/353 Pnr- BCCGSM.
My check-in luggage was totally damaged and this is the first time that ever happend to me and this is all due to your poor care by your staff member.
This changed my thought about yoir service and this made me sure that never take an Indigo flight.
Pls improve your luggage facility so that other passengers don't have same feel,...

To the authorized person, indigo airline, this is milind r chovatia from ahmedabad, i was having a booking by your airline to mumbai on[protected] by flight no 6E9858 . at 5.20 am, i arrived at check in counter exactly at4 .35. but they said that boarding is closed. i told them that am already 45 min prior to checkin and i even don't have a checkin baggage. but the lady at the counter wasted my time aprox 7 to 10 mins and then she called...

Sir i raman singh work at paramiltery force i want to know how u can say that your company providing 50%discount on booking threw defence quota . The realty is the difference actually in price is only 500 only . Today i go to idigo app for booking ticket threw defece quote Jammu to patna on the date of 20 oct 2018 the price show 6500 and without defence quota its 7000 . It's Only 500 difference ....

FEEDBACK TY9TTY My complaint against crew member. Ms Shivani.
I was seated in 27E and there were gents on either side. I was literally tightky seated as both gentlemen had their hands on the hand rest. Even the seat back of 26E was reclining. Ms. Shivani asked me what will I have. I said tea coffee but she found difficulty in hearing me. She served me sugar free tea, as oer my request. I requested her to ask the 26E passenger to straight...

Respected Sir/Mam,

My ticket pnr no is UJIQPK has been booked under armed quota that I canceled on the same day of booking. On 13 July 2018, when I called on helpline for refund then officials told me that cancellation was not processed and you will only get no show refund because you don't have any notification of cancellation.

On 2 July 2018 I again have flight ticket OY5JKI and I reached at airport at 2...

Booking Reference : PNR : FJ7T7U
This flight took off at current time at 10 AM. It is supposed to land at 1 PM at delhi. But it got 8 hours of Delay and reached Delhi at 8 PM. I had some flight that I missed and again had to booked another flight, which costed me huge 8000 rupees. Also I was in flight for 10 hours. It was very hectic. I need refund for this Flight. Please help me in this case....

Dear team, I have booked and travel one way, and unable to travel return, now I am trying for cancellations, but Indigo not allowing for cancellations. I have cancelled due to medical emergency in family. Kindly help and cancellations the booking and refund my cost on priority. My booking from Guwahati to Goa and Goa to Guwahati. Need some help from Indigo...

Hi my friend name is rahul
Mere friend ne mujhe btaya k uske sath fraud kaise hua usne quikr app pr job search ki or usse indigo airlines ka post dikha jisme usne apply kiya apply k do din bad usse msg aya k usse ek telephonic interview dena h agr wo usme select ho jata h to uski job pkki ho jayegi or mere friend ne interview clear kr liya to unhone mere friend se 2250 rs registration fees keh k online transaction kraye fir unhone...

Flight from Chennai to Pune scheduled on 14 july at 22.25 pm was delayed 3 times and we were stuck at the airport for 3 hours. The travel time from Chennai to Pune is less than that!! What kind of horrible service is this? Unfortunately I wasn't well and down with severe migraine and was stranded at the airport coz of indigo!! Surely not recommending this airline anymore. You guys should refund our money plus compensate for the inconvenience....

They were asking about Unwanted queries about me, for example why are you going that place, where are you going and etc, first of all i had get a VISA type was VISITNG FRIENDS AND RELATIVE VISA. then i had all their copies are already submitted, therafter they are asking RECEIVER'S PROOF, suddenly i had submit. otherwise they asking RECEIVER PASSPORT, Nowadays till i had go to many more flights are traveeling to other countries but i am not...

I am very disappointed with indigo flight services
Flight delayed for 2 hour and they are not accepting indian Money for food and other stuff whatever your company policy but you have to accept indian money at least in these types of delayed happens from your site
Shame on your services
If you are delaying flight for any reason you have to give some complement or either some favor to customer to atleast but a food...

I want to purchased a air ticket ex -CCU to BLR of 23/10/18, accordingly I have gone through your mobile apps, After searching choose a flight schedule to report -CCU around 17.15 hrs and reach about 19.55 hrs, as I want to purchase the in favour of my daughter named Dipangana chatterjee, I filled the name and go for payment option, accordingly I have paid rs 6940 from debit card and the bank deducted from my account as they served msg but...

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named Mr.Raj Malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...

I am student of IIT Kharagpur and frequent flyer of Indigo Airlines. Today morning I was flying by Indigo flight 6E 874 from Bangalore to Kolkata. My PNR was KGS5PQ. I was returning to college after my vacations and my combined baggage weight including the laptop was 3 Kgs over the specified weight. I requested and pleaded the counter executive to give me a levy to carry my excess baggage. However she was rude and didn't allow me to meet...

On 10 th july 2018, i have to take my flight 6E-557 from chennai at 6:40 am, and i checked in and took my boarding pass, waiting for boarding at indigo boarding gate... As the gate is full of passengers i am standing a side and waiting for the call.. but without call they started boarding n by the time I questioned about my boarding flight, they said boarding closed, but the time is 6:10 am, and even i requested, one of your lady boarding...

Hi,

More then a month ago I Utkarsh Pandey had booked a flight PNR: MKW99R| 6E459 IndiGo from Mumbai to Chennai which was scheduled on date 15/07/2018.

I was supposed to travel from Varanasi to Mumbai today itself by train and after that, I was expecting to continue my journey from Mumbai to Chennai but all of a sudden I fell ill and my condition is not improving.
Due to continuous vomiting, high fever...

Dear sir i took my flight with my family on 9 july from indore to mumbai at 1300 hrs pnr WGH82Q we reached on airport on 12.20 pm as we get on the counter the attender said us to wait and then she said we can not board the plane as doccuments are prepared... we did request them as we were 8 people who were about to miss the flight but they did not allowed us to board the flight. and we were told to catch a second flight at 8 pm to mumbai....

Dear complaint executive.
I, Dr. Biranchi Prasad Mishra, with PNR- CLEHELNN had pre-poned my flight timing from 15/07/2018 to14/07/2018 but had not got any confirmation till now even after getting assurance from four representatives through phone . So I request you to send a valid confirmation in the form of email or SMS so as to relieve me from this tension.

thanking you....

This is to inform you that i have booked flight ticket on 09.07.2018 from ranchi to delhi booking id- [protected] and return flight booking id - [protected], through PAYTM and i have cancelled the ticket on same day due to some reason but the refund amount is credited in account for the rupees of - 2512/- only i am not satisfied with refund money and will never book ticket on indigo in future.

Regards,
Vijay Murthybr...

Our flight number is 6E1713 and booking reference is FD7UQM, we traveled from Hyd-Doha on 11th July.

Our suitcase was in opened condition with lock broken, we found it is packed in polythene cover with zip open condition.

Seems like someone has broken the lock and packed it.

We lost 4 dresses and few edible things.

If you recovered kindly contact at +[protected]...