IndiGo Complaints & Reviews

My relative was travelling on mumbai to doha flight no 1709 via booking ref dlrkvb. The passenger seema mendhy was not allowed to board the flight as she had ecr stamp on her passport. I spoke to the duty manager at the airport and he assured me he will change the flight to 4 august and the passenger can apply to passport authorities for temporary suspension of ecr. Now when i tried to take printout of the revised flight it did not allow...

On the reception dear at the weighing and luggage counter of indigo on the guwahati airport my luggage exceeded by 3kgs and they charged me 400 rs per kg which should be 300 per kg as per your terms. Though my flight was domestic flight and i was flying to bagdogra today on 28th july at 10:05 my boarding time. The pnr no is-dgrs79. How can u cheat your customers like this please take actions against it so it doesn't repeat with someone else...

I am currently sitting on flight no 6e158 which is to travel from ahmedabad to delhi. This plane stinks of bad odour as if they have never sprayed any room freshner. This odour is making it very hard for me to sit comfortably in this flight. It is as if the whole plane is filled with clothes which have not been washed since god knows how many days....

A person named saika sharma from aviation industry is offering airlines jobs in shine.com, ther is an job
I applied it without knowing the cheating. I paid rs 2500 for application fees as they asked. After that they informed me to pay 6500 for documents checking charges. I paid 6500 also, after that they said yo issue the offer latter u must pay 13500.
I kindly request to consider this matter and take action against this kind...

I have bought 2 tickets (Agortala to chennai, indigo (6e438), for august - 06-2017, e ticket number 707sc4yqs & 707sc4yqs), by bdt11579. Now i want to cancel the tickets for some personal problem. But travel agent imposed cancellation charge total bdt 4618*2= bdt 9236, which is approximately 80%.
But i known the cancellation charge only 1500 rupies per ticket.
Please ensure for me....

I had booked a ticket having pnr no. Y9qmjl dated 8th july, 2018. Ticket was from bhubaneswar to pune. Money was deducted and ticket was not confirmed. When i contacted customer care of indigo, they told money will be refunded to your account. I made a new booking with higher price and travelled. Till today i have followed up with the customer care of indigo and sent mail with the bank statements. All in vain. Till now there is no refund...

Dear authority,

As a written proof at airport "baggage drop in 45 mins prior" we reached 4:30 am at counter for 5:20 flight to jaipur. Girl named prithvi wasted our time conversing & saying we are late & some indigo employee (This employee on seeing us itself started saying rudely that you have to take evening flight) made us stand in queue (We could hear no indigo person announcing for jaipur as i was taking care of baggage...

Dear sir,

I had a return flight no e-512, pnr j98yry-6e 557 from bhuvaneshwar to chennai on 15 jul 2018. We had traveled from puri to bhuvaneshwar and reached airport just 45 minutes prior to stating the above flight ie. 1245 h. The actual starting time of above flight is 1330 on 15 jul 2018. We were stopped and declined our baggage by the checking counter staff on the plea that all the checking have been closed and document...

Dear sir / madam,

I am sorry to bring to your kind notice that i had bad experience with indigo flight at hyderabad.

I have booked flight on may 31 2018 to go kolkata and i was booked your flight no. 6e6246. Vide pnr no: hg8u7a.

We have reached the counters early and got delayed at bag security check and reached the gate at 9.35pm and we are not allowed board the flight. But gate will close at...

M/s. Indigo airlines.

Dear customer care - indigo,

Please introduce regular return flights between muscat and trivandrum; this route is one of most sought and demanded route even most of the other airlines have had their regular presence in this route.
Or at least kindly consider introducing flights during summer holidays, festive occasions (Such as oman & eid now & x-mas etc) and/or during weekends...

Today i traveled from delhi to hyderabad via 6e 552 indigo flight. My bag was fine at delhi airport but when i got my bag here in hyd it was damaged, handle was broken and now i need to get it changed. I would want indigo to take this responsibility and reimburse the amount as it happened because of your grasping staff who mishandled this bag.
Need your urgent assistance...

My name is shrihari and am i am fresher we fresher don t have much knowledge about job agencies so we can t figure out which agency is fake and which agency is real and security deposit is not strange thing for us we pay security deposit for everything. They asked my resume and provide me phone interview then i paid sd they actually send me offer letter in that offer letter they mentioned job location and salary there was no reason to doubt...

Indigo airline - support and refund

Dsksiva jul 23, 2018
Awaiting still there is no any response from your end. Indigo airlines took 2 months over still am struggling for get refund along with compensation, in-between indigo airlines debited inr.1125.00 from my account, due to this problem daily my activities get strucked and unable to coup, please advise how will get back my money.

Regards,
D....

I meena chhabria senior citizen aged 75 years was travelling from udaipur to mumbai in flight no 6e 753 on 22nd july. As i cannot walk the porter was der to move the wheelchair from flight till d pick up point of d cabs. As d cab came he put me in d car nd luggage he whisked off one box wich was a return gift i had got from udaipur
Pls look into this matter...

11th july 2018 i was traveling from katmandu to pune, via delhi and number flight 6e 32. So in katmandu airport when i went to board the flight they checked my baggage including my purse and laptop and camera and they charged me extra 2470 in nepali rupee for 3.8 kgs which was extra. But the same airline via delhi they did not charge me any extra and they asked me to give a complaint....

Indigo has taken my money and not yet return. I need it with interest. And I need the additional money also which I have paid for another booking. Additional amount is 4800₹. This is the message which I have received from indigo:-
Dear IndiGo Customer, transaction of INR 11511.00 has been initiated under transaction id e2a7218cd[protected]. In case of any delay in status/payment error, we will update you in 15 minutes. Please...

I want to purchase one ticket ex CCU-BLR of 23/10/18 in favor of my daughter, accordimgly go to mobile application and made payment bit not received the ticket, on the next day submit complain to return my money but the respective officer instead of returning money daily deducted amt from my account through card, assuring that all money will be return within 2 to 3 hrs, bit all vain, not a single till return, name of officer start with A,...

There are very few Check-in counters in RGIA airport, Hyderabad among which only 70% are operating.
A very large bookings are done for IndiGo Airlines.

Due to which we need to wait for 1 hour in queue for Check-in.

On 19 July 2019, I have arrived to Check-in counter at 6.00 am.
Flight 6E-6211, departures 7.20 am.

Due to heavy rush and limited counters, I could not able to Check-in...

I HAVEN'T seen such a rude staff in any other service sector in my whole life, We are travelling from Chennai to vizag on 5th july PNR- OC18QC- 6E 557, the issue here is we were late for 4 mins i.e we reached airport on time but reached the boarding counter 4 mins late and the they said that they cant permit us and asked us to check for the next available flights. that is when all this started. Arjun Is the guy we met at the indigo reservation...

I had traveled with my Family, we are of 2 Adults and one Infant. In-general The Infant will be allowed only with Hand Baggage and no Checking luggage is allowed So the actual Luggage allowed for me is Checking 30Kgs and Hand Baggage 21Kgs so Total is 51 Kgs. The Indigo Team mentioned previously that we can even club the Hand Baggage with the Checking Baggage. So i can travel with 51KGs with No Cost. But they had charged me for 9Kgs even...