IndiGo Complaints & Reviews

Dear indigo
I am jindpreet singh my flight is kolkata to bangkok my flight date is[protected] my flight number is 6e 75 time 10:20 am reached time 02:40pm thailand time. My seat number is 17b i have to not comfortable for this because this seat is break & not change my seat. So please kindly check it & give me my ticket money.

Thanks & regards
Jindpreet singh
[protected]
[protected]
Email...

This is regarding my grandmother nishi rai travelling from jammu to delhi on 6e 653 on 12th september. Her flight was suppose to depart at 1:35pm, however the flight was late and departed at 4 pm. Why were we not emailed that the flight was late? She is 72 years old and was travelling alone and she had to travel to new zealand the next day. She had to wait 4 hrs at the airport just because you guys did not email us that there are changes...

Hi team,

I was supposed to travel to indore from hyderabad by 4:55am flight today. I reached airport on time and underwent security check on 4:18 am. Post that i went to lounge for 10 mins. There was no announcement being made about the indigo hence i was under the impression that the boarding might be delayed.

I stayed there for 10 mins and reached the gate at around 4:32 am only to find out there was no indigo...

We had to travel from delhi to port blair on 8th sept 2018. My flight departure time was 04:50. We were 8 persons (2 family with small kids). We reached airport at 3:30 a. M. We had online boarding pass.. We were travelling first time by flight. We asked from two staff members of indigo where to go (Indicating that we are having online boarding pass). They told us to stand in line. Then one of your staff came and told us to stand in front...

It was 9pm flight (6e 1204) from colombo to chennai, got cancelled due to some hydraulic issue and all passengers were made to get dowm, asked to wait for 3 hours. Asked to have dinner in an airport restaurant. They treated all so cheap and one who worked there said he will call police. And made us roam here and there for around 6 hours in airport and provided a hotel to stay.
The people who doesnt know english were totally left...

1. We travelled from hyderbad to delhi on 29/7/2018by indigo airline 6e766 pnr o9uepy. After reaching home noticed that my new suitcase zip was cut and some of pefumes/ cloths were missing. We ignored due to our busy schedule.
2. On 10th sep 2018 my son travelled from del-hyd pnr hg6vvt. After reaching hyderabd, he found the similar case again that his newly purchased bag was searched and some pockets were left opened. Keys, newly...

Kindly do the needful..

One lady passenger by the name bonam shantamma boarded indigo flight from muscat to chennai on indigo pnr : ccrs9m via cochin.

She boarded flight 6e 84 from muscat and landed in cochin..

But she didn't boarded from cochin to chennai and her whereabouts are not known..

As the entire itinerary was booked on single pnr it is indigo responsibility to make sure...

This is to bring to your kind attention towards the damage caused to our baggage while coming from Hyderabad to Calicut via Chennai (as a connection flight).
I feel very sorry to say that the baggage, which was really perfect and clean while sending from Hyderabad, was found to be damaged when we recieved it from Calicut. I reported this in the Indigo Airport office, Calicut and they are saying that this damage might have been caused...

Sub : Baggage Damage and register complain against damage

Sir/ Madam,
Please refer to my travel itinerary BY1T9F travelling on 11th September 2018 from Ahmedabad to Bhubaneswar with my wife Mamata Patra. We are Non Residence Indian travelled last week to India to visit Bhubaneswar and Ahmedabad and travelling back to Malaysia on 17th Sept.
During our travel from Ahmedabad to Bhubaneswar via Hyderabad on 11th...

This is really frustrating when you come for check-in to the airpot and found out you ticket has been cancelled. Where i have not been informed not my agent of cancellation.

After hours’s of discussion with prab keevat, lijo jose and indigo customer care (Hyderabad indigo support) i came to know my ticket was cancelled using web and email address changed as well for my ticket. I was not aware of any this nor it was not from...

Kindly refer my emails sent nto [protected]@customer. Goindigo. Indtd aug 23rd& aug 24th for waival of cancellations charges for the ticket booked from kochi to mumbai on 28/08/2018. Asper your notification "' due to the ongoing flood situation we're offering /rwscheduling/cancellation fee waives for the passengers from/to kochi till august 31". Based on this i have cancelled my ticket but cancellation charges are deducted from by refund....

28/8/2018 for me comes to the call talking on NEHA SHARMA saying for in this information ...we are selected on air ticketing executive ...but now u r pay on 2200 RS on security deposit ..we are the pay amount ...than against we say more money 5200 Rs
on document verified ...also we are pay money..they are also say now u r pay on 8500 Rs on medical treatment ...when i am say no money on my bank account ...they are to saying on her...

Jai hind Sir/Maam,

This is to inform you that I along with my family was denied boarding by your company on the flight

From Kolkata (CCU) to Port Blair (IXZ)

Flight number- 6E 972 PNR NO- Q9GG5Y, OY3K3V, B9S2RI, EBL8TS

On 07 Sep 18

Sir/Maam, as I was given a reason that I was late by 5 min to the check in counter whereas, my watch shows i am in with 48 min still left...

Dear Sir/Madam

I have incurred a loss of Rs. 6000/- due to irresponsible behavior of Indigo executive at Indore airport. Fragile tag was not kept on my baggage despite requesting for the same at least 5 times. I was pushed out of the checked in counter due to rush and my request for putting the fragile tag in front of me was not accepted.

When I arrived at Thiruvananthapuram airport on 22.08.2018, It was observed...

I am not getting boarding pass even i was checked in before one hour. I was giving booking reference to self chechin person of your airlines at 09:15pm and he found no seats available in desktop. So again he gone your office and came back to me, that person told me u can get the boarding pass from our working persons... (Pls confirm with airport cctv regards my conversation with your person)
After that i gone normal boarding line and...

Sub: redressal of grievance.

Dear sir,

I am a senior citizen of india and being deeply shocked by the behavior and harassment imposed upon myself and my wife, also an elderly woman, by the indigo airlines, while we were scheduled to travel from hyderabad to kolkata by indigo flight, writing this detailed letter for your clear understanding and adequate redressal of our humiliation and re-imbursement/compensation...

For pnr: t9urgl, i haven't received my check-in baggage in jaipur airport. Waiting from past 4 hours but haven't got any positive response from anybody at airport or the concerned airlines. Please resolve this else i will be compelled to lodge a consumer forum complaint against the airlines for this mishandling.
Pic of the bag is attached.
Thanks
Jagriti
[protected]...

I have my parents traveling on indigo 6e-414 from blr to mumbai on sep 9 2018

Booking ref: wcn8xs

I had booked online excess baggage for 30kg each (Totally 60 kgs) for international connection within 24 hours.

Now, when they went to the counter, it was told that the charges were reversed and the payment did not happen. I do not know why the charges were reversed and there was no intimation
For...

Reached airport at 17:52 checked in, was at indigo counter 17:55 n check in was denied due to long que in security check flight was (The pnr for your indigo airlines flt 6e313 for ahmedabad-mumbai on 08 sep 2018 at 18:40 is g8wt4y.) ms. Nidhi was incharge der n upon several request she denied to give boarding pass which was not ethical as airlines can't denied boarding if therd is delay or long que in security check. I need refund from airlines...

Hello indigo team,
This is ravi kumar i got a mail from indigo and that mail about sending my resume and then i sent my resume after that i got another mail like payment they told me pay rs.900 as a registration charge for conducting interview but i didnt pay any amount till now. But i want to know about which mail i received that mail was real or fake. And i got a mail from [protected]@goindigoair.in....