IndiGo Complaints & Reviews

Dear sir i took my flight with my family on 9 july from indore to mumbai at 1300 hrs pnr WGH82Q we reached on airport on 12.20 pm as we get on the counter the attender said us to wait and then she said we can not board the plane as doccuments are prepared... we did request them as we were 8 people who were about to miss the flight but they did not allowed us to board the flight. and we were told to catch a second flight at 8 pm to mumbai....

Dear complaint executive.
I, Dr. Biranchi Prasad Mishra, with PNR- CLEHELNN had pre-poned my flight timing from 15/07/2018 to14/07/2018 but had not got any confirmation till now even after getting assurance from four representatives through phone . So I request you to send a valid confirmation in the form of email or SMS so as to relieve me from this tension.

thanking you....

This is to inform you that i have booked flight ticket on 09.07.2018 from ranchi to delhi booking id- [protected] and return flight booking id - [protected], through PAYTM and i have cancelled the ticket on same day due to some reason but the refund amount is credited in account for the rupees of - 2512/- only i am not satisfied with refund money and will never book ticket on indigo in future.

Regards,
Vijay Murthybr...

Our flight number is 6E1713 and booking reference is FD7UQM, we traveled from Hyd-Doha on 11th July.

Our suitcase was in opened condition with lock broken, we found it is packed in polythene cover with zip open condition.

Seems like someone has broken the lock and packed it.

We lost 4 dresses and few edible things.

If you recovered kindly contact at +[protected]...

While booking a flight from Kolkata to Bangalore I used a US based visa card to make payment. I received a message saying that the payment has not been received and would be refunded within 5 days if deducted from me (the attached picture shows the message received). It gave me a link to make the payment by another mode. Then I used SBI internet banking to make the payment using the link. The money was deducted from the SBI account and I...

I have travelled today from Chennai to Mumbai 6E782 flight, I have pre-booked corporate meal so they have given me chicken cup noodles which was not nice so I kept by having little.now am continuously vomiting I went to doctor and he said it is food poisoning.. am get nauseated with that noodles .. why u ppl serving such a cheap unhealthy foods and beverages . Change your menu r else stop serving packed foods. Am not well now. This is ridiculous...

From
Sivakumar Somasundaram & Uma sarojini amma
TC-No- 21/1859(15)
Karamana, Trivandrum
To
The Customer relationship manager
Indigo Air lines
Dir,
Sub: Damage caused to my bag during my travel to Singapore and back
Ref: Ticket booked thru Make my trip in Indigo air lines
1. 4th july Trivandrum to Bangalore 17.05 hrs flight
2. 4th july Bangalore to singapore 21.15...

Two tickets were booked by mistake of website and one booked through IVRS for same passenger and date of journey same and one ticket cancelled on 4-7-18 .Cancelled ticket PNR: (KDMGYM) and ticket price RS 6596/-.They are promised me full return but I received only RS 1016/- in my credit card the remaining amount RS 5580/- did not receive till now. Passenger: KADALI VENKATESWARA Rao. pH:[protected]. Ticket : Delhi to Visakhapatnam (return also)....

Hi I tavelled from Chennai to Banglore in Indigo please find the below details, Share me the duplicate boarding pass. sugumar.[protected]@gmail.com

Cleartrip id - [protected]
IndiGo 6E-847
Chennai to Bangalore Sun, 24 Jun 2018
PNR - UGCEWG
TICKET NO- UGCEWG
Traveller Name - Mr. sugumar krishnan
MAA 16:55 17:55 BLR
Sun, 24 Jun 2018 1h Sun, 24 Jun 2018
Chennai - Chennai Airport...

My name is VIKASH POONIA and I was travel from GOA to JAIPUR on July 10, 2018, in your Flight 6E 998.
When the journey ended, I picked up my baggage and I saw that my bag was torn, then I spoke to the Indigo staff and he was a staff named SHIVAM . He said that it keeps happening and we cannot do anything and my bag It was also very dirty and messy
The bag was torn, make sure you get it from your staff
So I wanted to know...

Hi i have received the email regarding my CV getting shortlisted for interview in indigo airlines in bangalore. They asked me to pay 9300 Rs as a security deposit as they mentioned company will provide me air ticket for bangalore and for that reason they need security amount which will be refunded. Interview is scheduled on 25th of july. I want to know is that true any recruitment interview will b taken on that day in bangalore at indigo...

My flight got delayed by an hour from patna to calcutta 6E342 and because of that i am not able to catch my connecting flight calcutta to jaipur 6E832.
The response what i got by indigo person sagar at patna airport is worst and solution more than worst, even they have not asked for any refreshments to me.
Worst ### experience with indigo this time....

I booked air ticket in indigo. I lost my boarding passes and i need to submit it in office . So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: "We are unable to process your request due to restrictions. Please contact our call centre for further queries"
.
Please provide me a travel certificate.br...

Hello,

I forgot my amazon kindle in the flight. I kept it in front of my seat. I took Indigo 6E-187 on 07 Jul 2018 18:35 from Hyderabad to Bangalore. My PNR is ZDY8YC and I was seated in 9F. Please check with the cleaning staff and let me know how I can get it back.

Thanks

Name : Shanmukha Vikrant Sista
Lost item : Amazon Kindle paperwhite with leather cover...

My name is asharaf me and my friend want to travelling to delhi today morning 6 am flight 6E-516
Ref num- ATO060GN3RR
I reach the counter at 5.20 am 5 miniut late
The counter staff name is lakshmi
She is not allow to travel us
She was not ready to lisen anything frome us the indigo staff talk to us very badly
Then she send us to front office they all making us late they talking only rules regulations...

My name is asharaf me and my friend want to travelling to delhi today morning 6 am flight 6E-516
Ref num- ATO060GN3RR
I reach the counter at 5.20 am 5 miniut late
The counter staff name is lakshmi
She is not allow to travel us
She was not ready to lisen anything frome us the indigo staff talk to us very badly
Then she send us to front office they all making us late they talking only rules regulations...

I have lost my earphones on the flight near my sit. I turned back from exit door. And I didn’t found it. I asked staff on board for earphones they told there were non of the things found. I searched it under the sits and ever corners for an 10-15 minutes but no one help me to find. And I assume that member on board have took those. What is the types of people Indigo hires?
Please it’s an humble request to return it....

On 09/07/18, we booked for flights in indigo airlines from Hyderabad to coimbatore (round trip) for 3 tickets. The amount RS 18313/- debited from my union bank account to you.but any confirmation from your end not received. so it is requested Kindly refund the amount to my bank account pl.
Transaction id: A 1901016
Remarks: INTERGLOBE AVIA/GURGAON/[protected]...

This incident done on dated 04.07.2018. My journey with daughter(AirLine PNR XJUDMH Ticket No.XJUDMH/1/1 & XJUDMH/2/1), from Kozhikode to Delhi via Mumbai(Flight No.6E-5448 & 6E-956), on arrival in Delhi airport, I got my Suitcase very poorly damaged condition! Cut mark and oil stains throughout on Suitcase!, but fortunately all carrying goods are in good condition from the same. some of images attached herewith.
I would like to claim...

Hi indigo,

This is passenger Prateek Sharma with pnr ZGDMWG from Pune to Delhi. Barcode for baggage is [protected].
I want to log complain regarding bag mishandling that happens frequently while travelling with indigo.

I am travelling from Pune to Jaipur and now made a habit of checking my bag every time before leaving airport as my bag is mishandled a lot of times.

This time it was no different....