IndiGo Complaints & Reviews

I have called indigo call center and also via goibibo to add for international flight connection baggage.
Indigo call center fail to update the luggage and also improper information to add luggage for international connection.
Further i checked their site for adding luggage, it was just asking me to add regular luggage price for domestic flights and no option was showing to add luggage for international connection. I have tried...

My self lalit, i m a regular customer of indigo. On 2nd june 18 i traveled from goi to del. But after receiving my laguage i found that my liquor bottle was broken while i packed it very care fully in a good manner and it's happened with me 2nd time while traveling with indigo. First time i didn't launch a complaint but it's happened 2nd time with me so i wrote a written complaint. But till date 24 aug 18 i don't receive any response from...

I got a mail today fromsimran. [protected]@asiaindigohr.in, in which they are asking me to deposit a refundable amount of rs9600/- it seems that after depositing the amount they will fix a interview and they will send the admit card and other required things through post. Contact person is viraj sharma and phone number is [protected]. These are the files sent by him....

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...

I got a mail today from rajat. [protected]@asiaindigohr.in, in which they are asking me to deposit a refundable amount of rs9600/- it seems that after depositing the amount they will fix a interview and they will send the admit card and other required things through post. Contact person is viraj sharma and phone number is [protected]. These are the files sent by him....

I was travelling to kerala and due to the flood situation there, we had to change our airlines and book indigo, which has a lower baggage allowance. The lady at the boarding counter told me that my baggage was 7kgs in excess. I told her the circumstances under which i was travelling and if any negotiation was possible. This isn't about the money but the fact that in principle, indigo airlines/employees of the airlines could not show much...

I was at airport one hour prior to my flight 6e-873 and due to a long queue at the baggage counter i could only reach the check in counter at the 45 min prior to my flight and they did not let me take the flight. I had to book another flight by paying 16000 extra. I want to know why i was not allowed to board the flight and i was charged aditional 16000 apart from the initial booked price this price is almost 4 times my initial price. I would...

I am travelling to indigo airlines from ahmedabad to kochi as on sept 1st, 2018 with my family. due to natural calamity in kerala and it is not safe to travel to kerala, i wanted to cancel the flight and get amount back. due to natural calamity, i want to cancel the flight and get money back but indigo team is asking cancellation charges of rs. 3000 per ticket one way. indigo team has waived the cancellation charges up to august 31st, 2018...

Dear sir/madam,
This is to inform you that I made my tickets from Patna to Delhi and Delhi to Patna on 5th August 2018. The details are given below.
Booking Ref No:2018/REG/1173597. The ticket which I have got it was mentioned that my Indigo flight will take off on ninth August from terminal 2. However, the flight had to take off from terminal 1. And when I asked the Indigo crew on the airport they said it is the fault of...

I trvelled from new delhi to kolcuta on 16th aug by 6e 377 (Seat no 6c)

The person who booked the ticket also paid for refreshments on board.
But the problem was the airhostess on service refused to change the item as it was pre booked. The only reason she could give was that the company rules dont permit her to do so.

Iam very surprised why this cannot be done as the food being offered is not perishable...

I had booked my journey to hubli and back (4 adults & 2 children). On 26th july we travelled to hubli as per schedule. On 27th when we wanted to return i realised that i had wrongly booked for august 27th. But i did not realise the same as your office had allowed me to web check one month early. Your officials told me that as the check in is done the tickets can not be cancelled. I had to travel by taxi along with my family. My point is how...

Good day sir,
Sir i am archit srivastava, it’s the feedback to the flight 6e5097 flying from mumbai to delhi on 20th august 2018 and my pnr number is pggh3a.
I have been flying with indigo for more than a decade time now. And recently i realised every time i board the flight the standard of the flying experience has been going down badly.
Starting with the flight had had lot of mosquitoes and according to the protocol...

Dear sir/madam,

I'm mr. Krishnamurthy ravindran (Physically challenged passenger), travelling in indigo 6e 269 on 19/08/2018 from chennai to chandigarh (Pnr no. - gfu4kt) and my seat no. Is 1a.

Your general service was very good. But in flight air hostess service is very routine (Out of mill type) and particularly of robotic nature not attending to request of old passenger like me.

I have tried...

I was very much disappointed by the services given by indigo team. I will never book indigo flight in my life and tell others not to book this bad services flight... I will tell u why... Actually we booked wheel chair in flight for my mother... She has leg problem... Severe pain in the lower limb... So we booked... She got service in chd airport... But when she was about to deboard from plane in dubai airport. Terminal 1 & asked for wheel...

Hi,
It's a very worst handling baggages from indigo airline staff, today date 19/08/18 morning 6:25 am flight no-6e-352 pune to ahmedabad..
When i was received my check in bag then it's found totally wet or rain water and inside all my new clothes got wet and aslo my some important documents also wet where i am going for one week plant inspection purpose..
I was loss my documents with wet condition... Take it seriously...

Dear sir/madam,
This is my booking reference no: fmnlf2sho6nc5. I booked my flight on aug 18, 2018. I did not receive any booking confirmation mail from indigo airlines but the amount deducted from my sbi account.
So please refund my amount or else send me the booking confirmation mail.
Thanking you
Anandvinoth swamykannu...

Hi, i had my indigo flights scheduled to kerala (To and fro) 29th aug-2nd sep. Have booked this for the kerala tourism.
By seing the current situation in kerala, i have cancelled my flights and now 11, 500 got deducted as cancellation fee out of 15390 of my complete fare. I cancelled my flights as there is disaster formed in kerala, where the tourists got stucked in the hotels, landslides are being occurred in hill stations like munnar...

I passed tel phone intetview. After that i sumit free rs 2000. After. He told to pay for uniform, bus, canteen card, id card. For 16000rs. I sumit it. After he sent me joing letter. But. Joiniging two days befor he call me. Said that the training is canclled. He said he will give other for joining. After few day he give other date. But same problem was there. I called him he i will. Give u date in few days. But after that he is recving my...

I have lost my wallet while going to kolkata from puneon 18 august flight no. 6e 142/ seat no. 2b.

I have checked with your help desk but they have shown no seriousness or concern over loss.

I request your help in checking with cleaning and shift changing staff for my wallet.

I lost almost all the identities and credit card with this incident.

Kindly help.

Name : md...

I had a flight 6e708 at 19:05 from indore to bangalore on 17th aug and its delayed by more than 1.5 hours. I am seeing this sort of delay with indigo flight 3rd time. This is very unprofessional and inconvenient everytime and have to reschedule and replan my vist plans due to this.
Very much dissatisfied with the services.

I can understand the delays due to bad weather conditions or low visibility bit this has not been...