IndiGo Complaints & Reviews

I have travelled from chennai to bangalore on date 28/09/2018 and my flight was 6e 119 and my name was aravindh my baggage was new and i have buyed that day before i travel but due to mishandling my baggage got full damage and can't even use again so indigo staffs take response and clear the problem so does it won't happen again and can be avoid in furture

I was booked ticket in indigo airlines in website through net banking from delhi to rajamundry on 16 sep 18 1930 hrs, it's total fare was rs.16468/-. Unfortunately transaction was failed and debited rs.16468/- in my account, the bank transcation no. Nsbi[protected]igaejhxmx3 and indigo transcation no. 9f8e97eb992f[protected]. Please refund my money back.

I am sanatan panigrahi. I am writing this email to inform you about a failed transaction that happened two days ago, on 27th september. The amount deducted from my account is rs.3300/-. I didn't receive any refund till now.
The booking was in my name mr. Sanatan panigrahi. I was trying to book my return ticket from bhubaneswar to kochi. When transaction failed for the first time, an amount of rs. 3300/- was deducted and i called the customer care of indigo. He told me to book again since the booking was not successful. So i tried to book again. But surprisingly the price for the same ticket was raised to rs. 4028/-. I had no choice but to book the ticket. This time the booking was successful.
Below i'm providing you with the information about the failed transaction.
Order # - q2fklw8q1uyjgaygkxehuw
Ccavenue reference #[protected]
Order date - 27/09/2018 16:13:26
I had got the above information through a mail from [protected]@ccavenue.com.

Billing details

Customer: mr sanatan panigrahi | [protected]@gmail.com |[protected]
Address:, in,.in
Customer ip: 137.97.160.187
Pay mode: debit card - mastercard debit card
Bank ref #: 897087

Order amount: inr 3300.00

Net payable: inr 3300.00

Kindly look in to the matter and solve the issue. Hope you will help me resolve the issue and get the amount of rs. 3300/- refunded.

My name is vijay kumar and i have got call before 3 days ago from hr at career dot.com she says indigo airlines is recruiting ground staff supervisior at all india level vacancy and says 25000/- deposit fee totally and got 2 rounds of interview 1st 1 is online exam and second 1 is telephonic interview after that they issue offer letter so i have completed all round and deposited and got offer letter from mail id [protected]@goindigo.in. And says in this offer date are mention for 3rd round and your training and visit at ahmedabad, so i want to know that it is genuine or not.

I have received this mail and they are telling me to deposit 9000/-rs please tell me are these people looting us or as per company procedure they are charging us and there are many emails and calls which i have been receiving as i have applied on shine.com and other websites and every single person is asking me to deposit some amount

Please reply me soon so that i can take a decision

I booked my ticket on 25th sept for 27th of dec from the website via.com.
I want to take off one passenger name from the ticket and request a refund. When i asked via.com customer care about it, they told me the charge will be around 5500 per passenger including gst. Please help me with the process?

My booking id is fmnaa2twkgdls and pnr is e8vtkl

I was going to travel from bangaluru to new delhi by indigo flight no. 6e-2228. My pnr number is lc243p. Journey date: 28th september 2018 at 7:10 am.

The flight was cancelled and i was informed some 7 hours before the departure with no alternative given in its place. I am travelling with two senior family members and we have to reach delhi before 12 noon. Now, it is not my fault that the flight is cancelled. It should be the duty of the airline to arrange an immediate alternate and not charge any extra for that. After half an hour of conversation with the call centre executive, the phone was disconnected from his side without providing any alternative. I had a good opinion of indigo so far, but this is plain harassment. I am left out hanging with no option now. I have to reach delhi by 12 noon and i don't know how.

My ticket for ahmedabad to kochi with the booking reference wgjitw on 16/09/2018 got cancelled due to some issues in your website and the same was confirmed on a call with one of your representative. He assured me that my payment will be credited within 5-7 working days as my payment was successful but booking got failed. I have not received the payment yet, so please do needful and initiate the process to credit back the amount to my account.
Name: abhilash menon
Date of booking:16/09/2018
Indigo booking ref.- wgjitw
Indigo transaction id - 08b6f9e440c[protected]
Payment mode and bank : net banking via axis
Payment gateway company: billdesk
Axis transaction desc.:inb/[protected]/indigo airlines (Billdesk)/
Amount: 3050/-
Axis transaction date: 17/09/2018

Sir/mam
I, subramanian v. K. Ex-servicem, en army presently working in income tax department booked ticket for my son and his friends, their pnr no is as followsfgklfq and adhrz failed to board the flight because of non communication a days prior to departure. Usually i used to get alert regarding the time of closing and what time to reeport to airport, ms fareen said a sms was sent to my son's mobile no [protected] and his friend mobile no[protected], kaushik19. [protected]@gmail.com and [protected]@gmail.com on 25.09.18 at 1.30 a. M. Because of this reason my son suffered a lot both mentally and physically. I ask one message or e-mail what will cost for indigo i dont know.in future please bear it in mind, your executive mr. Gautam told that it is not indigo duty to message a day prior to flight departue being it is already printed at the time of booking on line ticket.
So take it as feed back or advice please send a courtesy message or drop a mail in future.
With regards
Subramanian v k regular customer of indigo
Bad experience with indigo
Mob-[protected]/[protected]

I got a mail from kirti.[protected]@asiaindigo.hr.in by HR Manager Vijay Shankar. He is asking me to deposit refundable amount of Rs9600/- that to by 27th Sep evening. In the attachment files they have mentioned date of interview and reason of asking the refundable amount also. It seems that if i deposit they will fix appointment but as per my knowledge no company asks to deposit money for confirmation of interview date. Contact number of Mr Vijay Shankar is [protected]. Please help me out on the authenticity of the mail. These are the files sent by him.

I booked through make my trip on 15-06-18 with Booking Id NF[protected] for Indigo Flight from Kolkata to Delhi.
Flight date was 18-06-18 and PNR: KIWDHK.

Despite repeated request denied to provide meals although Meal charges paid during booking but meal not provided on board. Had to purchase meal separately. This is a very shocking & bitter experience.

Please arrange to refund my money.

Habibar Rahaman Mallick
Mob. [protected]
email: [protected]@yahoo.co.in

I got a call from mr. Prince kumar amd tanya from nehru place delhi regarding jobs with aptitude n telephonic round and askd to deposit money in kotak mahindra bank with account holder mohammad yakub pasha ifsc code kkbk0007676 located in varangal and account holder debashish paul account number [protected] ifsc code kkbk0000201 branch nehru place delhi and account holder bhagyashri vibhutimath acc. Number [protected] ifsc code kkbk0000201 saying these are all mds of the company. Mobile numbers tanya - [protected], [protected], [protected]
Please help

Hi, i am sonali chakraborty.
I booked chennai-kolkata air ticket for mysel[censored]sing indigo mobile app, on 16th sep'18 around 7.59 pm and 8.02 pm. The payment of rs (4242+4242) total rs.8484/- was made using hdfc bank credit card to mumbai at goindigo and my a/c was debited. Bank reference no. Are 030671 and 038833.

The indigo cc av reference for the transaction was[protected] and[protected] for the same amount.

No air ticket was received by me. The travel date was for 24th september. On 20th september my husband biswajit chakraborty booked my flight for the mentioned date.

I have contacted customer care repeatedly and they say the amount would be auto reversed soon, which has not happened up to 26th sep 18 midnight.

I request that my due refund amount of rs 8484/- may please be credited to my same a/c immediately, as i am in urgent need of the funds.
Thanks.

Hello sir
I have uploaded my resume at shine.com and recently i received a call stating that i have been selected in the design department of indigo airlines based on my qualification as i completed my mtech in aerospace engg. They initially asked me to deposit 2500 as registration fee and sent "tj india services" account details to deposit. Later i received a confirmation mail from [protected]@careers-goindigo.com stating my resume is on the recruiter process and asked me to pay security deposit fee of 10, 500 which would be refundable along with second month salary. I paid that also. Later i received an intimation mail stating the details of which i have attached below. Please do confirm whether it is genuine and get back to me at the earliest.
Thankyou

Hello sir
I have uploaded my resume at shine.com and recently i received a call stating that i have been selected in the design department of indigo airlines based on my qualification as i completed my mtech in aerospace engg. They initially asked me to deposit 2500 as registration fee and sent "tj india services" account details to deposit. Later i received a confirmation mail from [protected]@careers-goindigo.com stating my resume is on the recruiter process and asked me to pay security deposit fee of 10, 500 which would be refundable along with second month salary. I paid that also. Later i received an intimation mail stating the details of which i have attached below. Please do confirm whether it is genuine and get back to me at the earliest.

Thank you

My name is daljit singh taneja. I am retired defence (Iaf) officer and a senior citizen.

I booked delhi - bengaluru - delhi, air ticket for my wife using indigo mobile app, on 21 sep 18 around 1050 am. The payment of rs 12259/- was made using hdfc bank debit card to mumbai at goindigo 1122876 and my a/c was debited.

The indigo cc av reference for the transaction was[protected]. For the same amount.

No air ticket was received by me. The travel dates were to be for 7 oct and 21 oct. Next day i booked her flights on cash payment of nearly rs 12500/-

I have contacted customer care repeatedly and they say the amount would be auto reversed soon, which has not happened up to 25 sep 18 morning.

I request that my due refund amount of rs 12259/- may please be credited to my same a/c immediately, as i am in urgent need of the funds.

Sincerely,
Ds taneja.

Dear indigo
I am jindpreet singh my flight is kolkata to bangkok my flight date is[protected] my flight number is 6e 75 time 10:20 am reached time 02:40pm thailand time. My seat number is 17b i have to not comfortable for this because this seat is break & not change my seat. So please kindly check it & give me my ticket money.

Thanks & regards
Jindpreet singh

Complainant is senior citizen and practicing advocate and had booked flight no. 6e-577 from lucknow to dehradun for departing on 24.9.2018 and flight no. 6e-588 from dehradun to lucknow departing on 25.9.2018. Complainant reached at chaudhary charan singh airport at about 13.25 to catch flight from terminal 2 at 14.40. And was in queue to take the boarding pass. There was rush and was a long queue and had asked the counter and it was told to me that you come in queue and when i reached on the counter, it was told to me to wait. I waited and again asked to issue boarding pass and then it was informed that fight is booked. I asked the parson to call the authority concern as 50 minutes has been left. Anyhow i was not allowed to contact and when contacted i was sent to reservation counter, who again sent me at the counter.in between flight has left. Anyhow i met met manager and others to show the urgency as four cases of high valuation of rs.57 crore were fixed on 25.9.2018 for arguments and i had to argue the same on behalf o[censored]bi before the drt, dehradun but no proper attention was given to me and ultimately i have suffered great financial loss, humiliation and professional reputation. I request you to kindly take appropriate action against the airlines and refund the amount deducted by them and award compensation of rs.50, 000/=

Dear sir,

I pritpal kaur chadha travelling thru 6e 2228 from bangalore to delhi on 24th september 2018 wasn't provided with wheel chair assistance.

I was carrying an baggage of 15kgs checkin baggage and 7 kgs hand baggage which i requested to checkin with my checkin baggage since wheel chair assistance wasnt provided.

The airline officials at airport expressed inability to provide wheel chair and infact when i requested since that wasnt provided please let my cabin baggage be checkin to enable me to walk atleast i was charged rs 1200 for the same as additional baggage charge though my hand baggage was well within limits

I am disappointed and disgusted at this approach of the airline towards senior citizens and regard this incident as cheating and minting money.

I would be raising an official compliant on the customer form as well till an written apology with refund of the additional charges isn't given by the airline.

Amt debited but ticket not yet http://conformed.So after makin ano bookin thr spicejet, called ur customer care regardin refund status.After askin all the details .He just conformed my ticket and sayin its his procedure.And finally he himself cancelled the ticket..See the timings of my booking.And the time i received the ticket while the customer care person was on-line ..Its pure cheatin..Do the needful so i get the full refund amount.Mob [protected] pnr :g8i45l .