IndiGo Complaints & Reviews

Indigo airlines
Mon, jul 2, 2:43 pm

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Staff of sardar vallabhbhai patel international airport so generate
Refrence please complete your refrence id charge so our company id
Behalf of my company your interview will start....

I had booked the flight online and had worst experience because of online portal it is completely misguides the user. I made a to and fro booking from hyd to raj and raj to bangalore with in same booking and also paid for 30 kgs excess baggage. I have also called customer care and also enquired if i could add extra allowance as per international rates at airport and answer was yes at that time. To my shocker after getting on to checkin counter...

I missed my flight bom-gau on 17/08/18 after check-in which is again very normal n regular indigo practice. After that i came to the counters to ask for my refund of 10800/- for excess baggages which they said they will refund on my card within 7 working days. Its been 14 days now and i still havenot got my money and i am calling them everyday and i still havent got the refund. Please help me out with this....

The check-in agent (Jerome thomas) mislead me by claiming my luggage was overweight by 10 kgs, i insisted him to check my ticket properly as it was booked by my company as a corporate ticket which gave me an extra 10 kgs, but the check-in agent didn't bother to check my ticket properly and resorted to using foul language which then turned into an heated argument, i got the customer service executive involved to sort this issue out as i was...

I had booed a ticket in indigo on july 18 from coimbatore to chennai, the amount was 2139 rs while booking i tried to book the ticket in student offer 6e but the website said the offer is applicable only till july 31, but now they had extended the offer till december 31, as i had not informed it was a loss for me, so when i asked them to add the student offer to my ticked now they are not doing it, and they are asking me to cancel the ticket...

SIR MY NAME IS ASHOK KUMAR MEENA sir maine quiker se job search ke the us me ground floor ke post the maine us me apply kiya tha un ka mera pass call aata tha or mere decoments mange the maine decoments snd kr diye or un ne online test liya the usne un ne bola ke aap pass ho gaye ho Interview liya us me bhe bola pass ho gye fir un ne 10000 mange bola training pr refundable h or phele decoments verification pr 1800 rup le liye fir un ne mujko...

My mother was travelling alone from New Delhi to bangalore. When she arrived at bangalore she didn't realise until she reached home that her bag had a big cut, looked like a burn mark. This is really badly handled baggage. We choose our flights based on our prior experience and I think I made a mistake because 2 yrs ago the wheels of my bag had been broken after travelling in indigo. After spending so much time and money on the flight. We...

Hi Indigo team,

On 28 august i have received phone call regarding vacancies and job openings in cabin crew department from some aviation job placement situated in delhi, asked to forward the resume, photo, highest qualifications and ID proof, and as requested by them i e-mailed them all the details on aviationjob.[protected]@outlook.com then other day i received the phone call stating i have been shortlisted for next aptitude round...

Hi.. This is shikha tiwari, i had a flight from goa to bangalore at 8:10 pm and i have reached airport at 7:30 but crew has not allowed me to board saying gates has been closed and insisted me to take another indigo flight at 12:55am. I was a single lady with kid and requested them to allow me to checkin as still on time but crew has not allowed me and forced me to wait 4 hours 9n airport.

I felt this was rude behaviour of...

पुणे से दिल्ली pnr EGCZYT ये तिकीट मेने क्लायंट कि बनवावी.. जिसपे मेने कुछ मार्कअप किया क्योकी में 1एजेंट हू.. कुछ कारण उन्हे ट्रॅव्हल नहीं करणे दिया और तिकीट कॅन्सल करके फुल्ल refund...

Indigo baggage handling is famous, i will share experience of my sister neelam, she traveled along with her husband sunil singh, (27 aug 2018 from varanasi to hyd 6e 6913, pnr - a8jcul). On landing at hyderabad,
While they received baggage from the conveyor belt, they were surprised on seeing the condition of baggage, it was damaged and has patches like someone threw clay on it.
When they rushed to indigo helping hands of vijay...

Response to my complaint from indigo team is not satisfactory.
I am re iterating the issue for your understanding :

If a customer wants to change his choice of item for a prepaid refreshment, why cannot this be accommodated if the item is available on board.
Also the item originally ordered is not a perishable item.
Why such a simple request cannot be accepted.

I am really surprised to see...

Dear sir

I had booked tickets for self and family (Three tickets) on colombo - bangalore - cochin (Return tickets) for journey on 22nd aug and back on 27th aug. Booking reference - kgqp6a.

Subsequent to the closure of cochin airport due to flooding, indigo cancelled the reservation on 18th aug and communicated the same via e-mail.
Since the available re-schedule window was not suitable, i opted to cancel...

I received a call from +[protected] and promised me to give a job in indigo airlines as hr executive. So i agreed and he then asked for rs 2100 as fees for generating job id. (Below attached is the screen shot of the job id) after that he demanded rs 6500 for document verification. That also i paid (Please find the screenshot). Then he demand for rs 13500 for medical, this time i told i won't be able to pay this amount. So he told to arrange...

I received a call from +[protected] and promised me to give a job in indoor airlines as hr executive. So i agreed and he then asked for rs 2100 as fees for generating job id. (Below attached is the screen shot of the job id) after that he demanded rs 6500 for document verification. That also i paid (Please find the screenshot). Then he demand for rs 13500 for medical, this time i told i won't be able to pay this amount. So he told to arrange...

On 26 th august me and wife were traveling by indigo flight 6e883 with pnr — dfke9d from visakhapatnam to hyderabad 8.15pm. We requested wheelchair on arrival. Promptly wheel chair kept ready. My wife aged 68 years who had knee joint problem and asthma also. I requested attendant to drop at cab pickup point and agreed. But only after permission from supervisor. Then he approached by name mr. Deepak singh stationed at baggage claim station....

Dear sirs,
I am writing you to complain about a problem i recently experienced with your company.
On august, 10th i tried to book a ticket online to fly from bengaluru to kolkata and i repeatedly received this promp from your website saying there had been a problem, and telling me to start again with the whole purchase. Since i had not received any confirmation by e-mail or sms of any ticket purchase being made after a while,...

Dear sir/ma'am,

This is to bring to your kind attention regarding the inconvenience, harassment and misguiding by the ground staff of indigo at terminal 2 of delhi airport on 10thaugust 2018.

This all have impacted me, and my wife and we miss our indigo flight 6e 2423 from delhi to bangalore scheduled at 1300 hours.
(Pnr wm3yne)



Here are some points which i need to bring...

Date of incident : 19th august 2018
Pnr number : xf6r8t
Description :
My original booking pnr xf6r8t was scheduled from cochin to doha on 18th august 2018. However, due to current flood situation in kerala, i had to reroute my travel from (T1) trivandrum to doha via chennai with pnr xf6r8t (Arrived in chennai by 6e 343 at around 23:20 pm on 19th august 2018, there was a flight delay of almost 1:15 hrs at trivandrum airport)...

I have called indigo call center and also via goibibo to add for international flight connection baggage.
Indigo call center fail to update the luggage and also improper information to add luggage for international connection.
Further i checked their site for adding luggage, it was just asking me to add regular luggage price for domestic flights and no option was showing to add luggage for international connection. I have tried...