IndiGo Complaints & Reviews

Please be informed that i have booked my spouse ticket via armed forces quota as she is an army officer. However, today when i called indigo customer care, executive said it was a regular booking. I was completely shocked to hear this as i have entered all her army id details. This is a serious concern and i want someone to look into this matter as i believe her details have been misused or shared. To overcome this security issue i asked...

Hi,

Kindly share the boarding pass to my mail I'd as I've lost the boarding pass.

Flight details - Kolkata to Hyderabad
Flight number - 6E - 788
PNR - SE4KRM
Number - WB1181906AH09367

My mail I'd - [protected]@gmail.com

Regards,
Ranjith Kanduri
[protected]...

Sir, i was purchased a ticket through on line, the pnr number is pi7pna. Unfortunately i got the ticket kochin to ahmedabad instead of ahmedabad to kochin. Suddenly i talked the airline and
They agreed to take ticket and inform to them with in one hour they refund the full amount. Then i take a ticket and inform to the airline to cancell the ticket and full refund. The ticket was cancelled till i can not get the refund in full. As...

I logged a complaint on 30th july 2018 for misleading by your customer assistant and for indigo booking software system which is not at all user friendly, i didn't got any final status on my complaint till today.

I called your customer assistant more than 5 times everytime i have to describe them the whole scenario but didnt get any result its been seven days i have been calling your customer care number. This is a pure harassment...

Hello, i travelled on 4/8/18 with my family on flight 6 e399at 1540 flight from delhi to goa seq no 0030, 6e[protected]. I checked in 4 baggage. It was our mistake because of 1 year old infant that we checked in our hand baggage also.in the end before boarding i came to know that there were 2 new power bank in my checked in bag which i was supposed to carry as hand bag, your staff at airport in delhi took both power bank and takes very rude....

This is shiva sundar from chennai. I received a mail regarding hr opening in indigo. I have contacted the person mentioned in that. His name is varun arora ([protected]). He explained me about the interview process and security payment and asked me to do that. I have payed 9600 to the account (Mukesh singh). Then he shared me a form to fill. After that, he said lile i will be getting call from the panel members. He again made a call to me...

Very unfortunate to say that today i was going to jammu from srinagar in yours plan no indigo pnr is rfbjsj - 6e 653 04aug sxrixj 1210/1305. I reached at your indigo frisking point at 11.30a. M 40 minutes before the departure. But your staff members behaved like third grade levels and said that now the time is over and u can go back. I requested before urs staff members to allow me to go to jammu by urs plan, but all in vain.

Madan...

Lost luggage 15th ref : id blr-6e 14583. Indigo
My unbiased observation as to why i feel it is a stolen case and not a missing luggage.
Having international experience of travelling (Because of my greencard), i have experienced on 15th :
1) the aircraft from trichy was a small one with about 25 passengers only.
2) there were not many take offs and landing with chances of mix up (This was the only aircraft leaving...

During our flight 6e 637 my wife and myself bought nissin noodles due to an advertisement in the indigo booklet claiming a chance to win a trip to japan by calling a number and later quoting the batch no of the box of noodles. However we found that the number is not in service.
Our pnr no was ohf72n.
Pls be informed that we had no intention of consuming those noodles but only bought them 2 packets for 400 ra due to the advertisement...

My flight was originally scheduled to depart from hyderabad to ahmedabad at 4.55 am. It was delayed to 5.55am and i was informed the earlier evening. I had finished security check and as the airport was busy i had reached my gate by 5.30. There was no indigo representative at the gate and they said they gate is closed. I had to run to two different dates to find the manager and the manager arbitrarily scribbled arrived at 5.34 (Which was...

I am not a frequent flier and for the the very first time i tried to book using paytm. I tried to book a round trip from chennai to bangalore, both in indigo. To my surprise, ticket has come with bangalore as starting place and chennai as destination. I am sure, i had selected the right starting point and destination. When i called paytm support customer support, they have informed i have just passed the free cancellation period of 4 hrs...

I. Am. Jahangir alam
Mene 21 aug ka tiket liya tha but mene refundable ticket chek. Kar keiya tha baad me mujhe pata chala. Ki 1000 refund ho raha hai
Mera indigo ke saath lagbhag 5 yrs se relation achha raha hai
Me me ye chahta hu ki mera ticket active kar de ya fir mujhe pura refund diya jaye agar aap chahte hai ki me indigo ke saath relation banaye rakhu to meri samasya par dhyan de
Md jahangir alam
Mob...

My son lost his mobile in hyderabad airport in indigo bus. We boarded flight 6e 6417 1.45 pm on 2.8.18 from hyd to bangalore. We boarded flight from gate no 104. Just before standing in queue in gate 104, my son messaged his friend and put his phone in his bermudas. After crossing gate 104, we boarded indigo bus and sat in the first seat on the right side (Upward climbing seat). Since his pocket was big, may be phone has fallen there. We...

Trip id [protected] flight got cancelled on 15 june 2018 and i have ring indigo customer service about 20 times every time they said refund has been processed but i havent got money back into my bank account they told me to ring my bank i have done that also it is around 1 and half month now will i get my money back or not. Can u please sort it out....

We had a flight on 16th july 18 flight no 6e 918 from kolkata to delhi and a connecting flight to dubai no 6e 21 at 17.10 from delhi to dubai our flight 918 was delayed reached delhi at 16.30 at terminal 1 by the time we reached terminal 3 our flight had left we missed our flight we had told by indigo staff at terminal 1 that our flight is waiting as it is a connecting flight we had requested for wheel chair as senior citizens but not given...

My name likhama ram mene[protected] ko ticket booking karvaya tha jisme name mistake ho gaya tha isliye mene turant ticket ko cancel kardiya mene net se first time booking ki thi mujhe puri jankarari nahi hone karn ticket charges lagya hai usi time mene apki company ki flight me second time booking karli is liye ap mujhe rupees refined karne ki karpa kare first flight booking key pnr cdfcym hai second time booking pnr mg74pt hai isliye payment...

Pnr :xeni5j travelling from guwahati to bangalore. I was charged rs 400 extra for carrying excess luggage when i had already booked my flight under student id. I expect that to be refunded. The service at the desk wasnt proper. The reciept no. Goes as 1670462. As i am a regular flyer i wish a prompt response in order to continue flying with indigo airlines...

Sir
I booked a flight on[protected] pnr tijcta from delhi to pune. Due to heavy rain i was late by 5 min at bording gate 7b. I. E at 2.00 a. M
I requested the staff as my flight was at 2 20 but he denied saying company policy.
Company has delayed its flight many times by 2 to 5 hrs when its bad weather. Then why only 5 min delay was not taken into consideration. Even without any reason i had boarded 15 min before into...

I was travelling with my 4 year old daughter in indigo 6e - 2289 from bangalore to new delhi on 19th july 2018. The pnr number is rm4z9b

At the airport, i was given different seats for both o[censored]s without information.

After boarding the flight, i went to 12th row seat with my daughter which was allotted to me. Flight attendant told to move to 6th row which was allotted to my daughter and request the passenger...

Hi,

This is for your kind information

My name is mariama verghese.

Indigo flight our flight no. 6e 477 (A320) on dated 27.07.2018
Bengaluru (T1) to amritsar

I have get the very bad experience of your indigo staff at bangalore airport. I have to share with you.

Due to mis-guide by your staff on bangalore air port, our flight was missed.

They had...