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IndiGo Complaints & Reviews

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Last updated Apr 17, 2024
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IndiGo reviews & complaints page 179

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B
Bessy
from Kotamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overtook money than agreed/cheated by you while on booking

Address:Ernakulam, Kerala, 686692

Hello, my name is bessy poulose, i booked one ticket from your airlines but finally your company cheated me by taking extra money from my bank account without my permission. I considered it as a serious issue and i wiil provide all information which you needed.
The ticket booked from lucknow to kochi on 06/03/2018 with an agreed amount of 3443.00 rupees. However, when i finished my booking payment, the company deducted 5053.00. When...
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singh tejpal
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund ticket

Address:Mohali, Punjab, 140607

Sir
I had booking of ticket for 8th january 2017 i opt for afternoon flight but system took morning 2o clock i was not aware about it as a result flight miss and i got on the support ticket which cost double to me so i took ticket to higher side i request yr good self as i am pacca customer of indigo please look into matter and oblige

Thanks
[protected]
Thanks...
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A
Anjani Sakthivel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight delay

Address:Bangalore, Karnataka, 560037

Hi,

Me along with my family members (Two seniors citizens) boarded the flight from pune to bangalore on saturday 30th december. The flight number was :6e103. My flight got delayed more than 2 hours and we travelled around midnight and reached bangalore around 2.00am. I asked for the indigo staffs prior if they reschedule the flight as my parents being old were suffering a lot. They told me there's no alternate flight that...
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R
Raana Naresh
from Mumbai, Maharashtra
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#### business

Address:Chittoor, Andhra Pradesh, 517423

Im getting daily calls and saying that we are from indigo airlines placements,, saying that ur selected or shortlisted like that. And asking money to pay for interview process. Really #ed up with that calls.. I want to know that is airlines taking any money for interview process.. Reply to my complaint or # that fake fraud maintainers their number [protected]...
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H
hrc_15
from Kolkata, West Bengal
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boarding pass refused at counter at delhi airport

Me ( H Roy Chowdhury), My Wife (Gouri Roy Chowdhury) and my Sister-in-law( Smti Uma Bose) were to travel back to kolkata by IndiGo On 13th Nov’17 by Flt No 6E219 at 6.50 AM from Delhi Airport. We were carrying boarding pass as we already checked in at home. I stood in the Q at about 5.50 AM for our registered luggage only and when we reached desk it was about 6.05 AM i.e the reporting time and person issuing boarding pass closed the counter...
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A
Arun.Manganapally
from Bengaluru, Karnataka
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baggage handling

Address:560103
Website:www.goindigo.in

No proper baggage handling system, resulted in breakage of luggage bag wheel.
I traveled from Hyderabad to Bangalore on 09Jan18 via IndiGo Airlines Flight No. 6E-265 [Departure Time 21:35]. My luggage bag was in proper condition till I handover it to check-in counter at RGIA Hyd.
Once after I arrived Bangalore and was about to collect my check-in luggage from belt no. 4 in arrival hall, found the luggage bag wheel got broken...
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N
Neethu Charles
from Delhi, Delhi
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issue of duplicate boarding pass for lta compliance

Address:Mumbai City, Maharashtra, 400070
Website:Indigo

Kindly provide me with a copy of the boading passes for lta purposes:

Passenger name
Neethu charles& arun mathew
Travel date 30th april 2017
Booking id - nf[protected]
Travel from: mumbai to cochin
Invoice number:nf28841

Passenger name
Neethu charles& arun mathew
Travel date 9th may 2017
Booking id - nf[protected]
Travel from: cochin to...
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Website:www.goindigo.in

We, me & my wife were scheduled to travel by your flight 939 pnr: vbtgmp - doj:[protected] del to gau. Unfortunately i lost my boarding pass while boarding the bus to the - flight. After intimating the staff at the gate of the aircraft, i had to wait for half n hour on the tarmac before receiving any attention. Then, one of your manager came and told me that they will not be able to help find the pass nor help me get a reissue of boarding...
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A
ashutosh bahal
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yesterday flight missed because of your incharge at gate 25 at mumbai airport

Address:Varanasi, Uttar Pradesh, 221005

Dear sir,
Yesterday i reached at 11.55 at gate 25 mumbai airport for flight no. 6e 578 but she doesn't allow us to board the flight n she said that gates are closed of flight but today on the same flight m boarding & the gates closed at 12.01 pm n she charged 12780rs for todays flight.. Is this ok? Kindly go through my complaint..
My yesterday pnr no is ue35hw plz do some thing i am the frequent flier...
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V
vinu Nagiyaan
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about indigo staff at igi airport

Address:Gurgaon, Haryana, 122050
Website:Indigo

Today i had ticket delhi to lucknow in flight no 6e6612 at 05:35. Becuse of traffic i got late and reached airport 4:45. I requested to staff that i am defence and its very urgent to reach lucknow at time. But staff did not support me even flight was there they took 25 mintus in arguments but did not support. Once i got late in jet airways at that time that staff supported me and understood my problem. But indigo people they were ready to...
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R
Raana Naresh
from Mumbai, Maharashtra
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fraud of calls

Address:Chittoor, Andhra Pradesh, 517423

Dear sir,
I got a calls from [protected] and [protected] they said that we r from indigo airlines and ur shortlisted for ground staff job, they collected rs 8500 and conducted fraud interviews.. Again they are saying that finally ur selected but there is medical checkup so u need pay 15.5k like that. I taught that its going to be fraud so i stopped to pay the money. I hope u will take some action on them..
Otherwise i have every...
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S
sumitkumar218
from Delhi, Delhi
Nov 1, 2022
This thread was updated on Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need duplicate boarding pass

Address:Pune, Maharashtra, 411045

Hi,

I have lost my boarding pass. I need it urgently for lta purpose. Flight details given below:

Flight 1:
Flight no - 6e 672
Journey date - 12 october 2017
Pnr - vicu2u

Flight 2:

Flight no - 6e 643
Journey date - 23 october 2017
Pnr - uerg6q

Travellers: garima chaudhary and sumit kumar

Please send it to the following...
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C
Chini12345
from Nandurbar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

canceled my flight

Hey my self aakib chini,, travelling in your flight on 9-1-18,.. Flight no 6e 356, from banglore to nagpur pnr no - hfb3mq...
In the mrng i rech airport at arnd 10.30 and was done wit my boarding pass by 11...
Aftr tht i set in the flight as soon as the cal was done...
Aftr 5-10 mins there was cal for me tht there’s a power bank in your luggage,, so the staff removed me frm the flight and took me to the luggage department...
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O
ongcpra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

power bank kept with security personnel of indigo airlines

Address:Ahmedabad, Gujarat, 38005

I was traveled by indigo airlines vide flight no. 6e 625 on 07 jan del/amd[protected] hrs. Boarding pass issued & laugege (Bag) handed over to your staff at 20.50 hrs. One phone of your staff has come to me at 21.50hrs & told me in your bag you have power bank. With the direction of your staff open the lock of my bag & power bank taken your staff. I have asked your staff that return my power bank, he refuse to return it. It is my request to...
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P
Pradeep1326
from Gurgaon, Haryana
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didn't receive back refund after cancellation of flight no 6e-575

Address:110053

My indigo flight 6e-575, 04/01/2018, 13:10 was cancelled but i do not get refund back. I make a call to indigo helpline number, receiver told me, if flight is cancelled than you'll get full amount return in 24-48 hours. Still i am waiting.
So please do some necessary action to refund my amount.

Pradeep sharma
[protected], [protected]...
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G
Gulab Chandra Shakya
from Agra, Uttar Pradesh
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booking ref z96ppy

Address:Gurgaon, Haryana

Dera sir,
I was booked a ticket with booking reference z96ppy on 06 dec 2017 having ticket charges of rs 15784.00 with departure time at 16:15 hrs arrival time 15:30. But due to cancellation of said flight you have offered plan b for me and i have no other option except opted plan b.

It is submitted that during the booking i was offered tickets for rs 11500.00 for flight departure timing 21:15. Hence you are requested...
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S
Sandip Atkole
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for duplicate boarding pass for lta exemption

Address:400078

Respected sir/madam,

I mr. Sandip atkole, would like to request you to kindly issue a duplicate boarding pass for lta exemption in my company. Here are my flight details.

Booking reference: nf[protected]
Pnr no - jy4bgc
Flight: indigo airlines, 6e-205
Date: tue, 26 dec' 17
From: bom (Mumbai) to: del (Delhi) 08:30 hrs
Departure time: 08.30 am
Indigo passenger (S)br...
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JGMakwana
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing laptop

Address:Vadodara, Gujarat, 390016

Sir, my daughters traveled on 4th jan 2017 from delhi to vadodara at ev. Flight due to health problems instead of afternoon flight. There laugage including handbag also carried in laugage and at vadodara due to any tech. Problem from ur side laugage not send vadodara and next day ur staff delivery us but after some time checked we noticed that our lenova brand laptop was missing so. Pl. Do needful action. Either in scanning ur staff side...
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R
Rahul vamp 11
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water leak of another passenger on my laptop bag

This happened on my flight from bombay to vadodaa 6e 567 on 8th january morning. Some passengers water bottle was lying with my laptop bag in the overhead compartment. The water bottle of the passenger was outside the bag and hence it leaked and my entire bag is wet with water entering my laptop bag. First of all, any liquid item like water bottle should not be allowed to kept outside as due to pressure it is bound to come out during flight....
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B
Bhavanaom
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board flight despite being on time as flight was overbooked

Incidence date 29/12/2017 flight 6e105 booking id nf[protected]
Place delhi airport terminal 1d
Elerdley passenger dr subhaschandra gupta, 78 yrs old traveling with 13 yr child sushant gupta has been moved from one check in lane to another two times and after a long waiting of 20 mins in lane when they reached the counter they were told check in of the flight is closed as they allow checkin only 45mins from the time of departure...
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