IndiGo Complaints & Reviews

Address: 560064

Website: goindigo.com

I was travelling with my wife smt sujata majilya by indigo flight 6e-716 from kolkata to balngalore on 31.01.2018. Pnr for my wife sujata majilya is h9sy4c & ticket was booked through makemytrip with bookining id nf[protected].
Myself was also travelling in the same flight with pnr - yhtbqn.
We have kept our luggage in check in luggage and to our surprise, we saw that our brand new brief case worth rs 7000/= (Rupees seven thousand) which has been purchased by us only one week back has been terribly damaged by air line (Indigo) and photo is enclosed. This was detected only after arriving at my home.
I strongly suggest that indigo should compensate for damage made to our luggage.
There is total unprofessional approach and casual handling by indigo to damage customer's costly luggage.
I look forward for positive action plan by m/s indigo trip by reimbursing cost of our brief case of rs 7, 000/= at the earliest.

Aug 6, 2021

Complaint marked as Resolved

Feb 01, 2018

Updated by Mihir Kumar Majilya Indigo to address my complain very fast withe positive frame of mind.

Feb 02, 2018

Updated by Mihir Kumar Majilya Problem not yet resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 5, 2018

Verified Support

Hi Mihir,

We regret the inconvenience caused. We believe someone from our team is already in touch with you. Please let us know in case any further assistance is required.

Regards,
IndiGo Team

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Address: 400065

I came from mumbai 0n 28 th jan-2018 by jetairways, the flight arrived late at kolkata, i had less time to check in my baggage. Indigo customer staff came to assist me, they screen my baggage, and told me to rush and board the flight ge591 departure at 12:40 from kolkata to dibrugarh seat no 12b. Landing at dibrugarh airport i could not trace my bag, i meet indigo staff miss pinky and informed that my baggage has not arrived. She took picture of my board pass and she said i will inform you, when the baggage. I gave my mobile no.[protected]. Regarding my bag details : samsonite soft black bag with top opening zip and one side pocket zip. Inside the bag special tool pouch. Saving kit pouch, clothes, verniyer caliper, back belt, power cable, manuals, hard hat, safety shoes. My email : [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 2, 2018

Verified Support

Hi Maliakal,

We regret the inconvenience caused to you. Your luggage is as important to us as it is to you, please share your PNR for us to sort this out soon

Regards,
IndiGo Team

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On 30 jan, i tried to book a ticket for my wife amrita through indigo mob app. At the last stage on payment gateway the booking declined however an amount of rs 2641/- deducted from my bank account. Further i called up indigo cc and they replied that booking could not get through. However i received a email from cc avenue confirming my payment. Request resolve the issue and arrange refund at the earliest. Also confirm me through mail. It is a very pathetic experience while using the new age technology and a android app service provided by a leading aviation solution like indigo.

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 5, 2018

Verified Support

Hi Sandipan,

We regret that. Kindly share the screenshot of the cc avenue number generated so we can have this investigated.

Regards,
IndiGo Team

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Website: ww.goindigo.in

I cancelled a ticket with pnr-xc85sp with indigo app on 27th december 2017. I was told that i would get a refund of inr 19719 within 7-10 working days but unfortunately i haven't received even a single penny till date. I have been calling them for the past 10-15 days and been sending mails but i don't receive any reply on time and they asked me to contact concerned bank and fill a dispute form send a copy of the same to customers. [protected]@goindigo.in but even after that i didn't receive any reply from indigo. I have to call them even to get a reply. Concerned bank has given information saying that they haven't received any such amount from indigo and moreover they say that if the firm has sent the refund it would directly reach my account without any delay. For every mail i send i get the same reply stating that the amount has been refunded. As a proof i had also sent a copy of my bank statement to airlines call centre mail id. All that happens every time is that i am put on hold for an hour or even more and i am not provided with any useful information. This is a very disappointing act and it feels disappointing to report this as an act of fraud by the firm and i request for strict actions against the airlines so that my concerned amount is refunded.

Apr 2, 2018

Complaint marked as Resolved

Verified Support

Feb 15, 2018

IndiGo Customer Care's response Hi,

We believe that our customer relations team assisted you regarding your concern.
Kindly let us know if any further assistance is required.

Regards,
IndiGo Team

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IndiGo Customer Care

from Delhi, Delhi

Feb 5, 2018

Verified Support

Hi ( fidatosaurav ),

We truly regret the inconvenience caused to you. Kindly give us some time to look into this matter.

Regards,
IndiGo Team

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Address: 131

Travelling from mumbai to muscat - 6e081 30.1.18. Pnr zcis3m.

My baggage lock was opened without my permission and lock was missing. Passenger's baggage cannot be tampered, lock opened, without the passenger's permission. I am not sure where was the lock tampered with, whether it was in mumbai or at muscat. I need to know the reason for tampering with my baggage. This is unprofessional and needs an explanation.

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 1, 2018

Verified Support

Hi Harsha,

We regret the inconvenience caused. We believe someone from our team is already in touch with you. Please let us know in case any further assistance is required.

Regards,
IndiGo Team

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I had a flight at 5. 00 am today to jaipur i was at the airport at 4.10 your security check in took time and i didn't hear any announcement for the flight. When i went to the counter they said they can't board the flight. I told them that i have new job to join they said that they can l take a flight of 2 but that will charge me an extra of 5000 rupees, i told them that at present i can't afford it thet were laughing at me when i was in tears and begged them that they can let me board it as there was time but they made me run from one counter to another and dint consider anything. I am in shock don't know about my new joining. This is a pure harassment and you need to refund my full fare. Your staff behaviour let me to a break down only one staff was help full who helped me in staff clearence gate. I will not let this go because i am to torched and will not let this go of if your don't refund my money

Mar 20, 2018

Complaint marked as Resolved

Verified Support

Feb 10, 2018

IndiGo Customer Care's response Hi,

This shouldn’t have happened. We are reposting in case you missed our previous response. Please share your PNR number and contact details so we may investigate the same from our end and get back to you. We always try to assist all our passengers in the best possible manner. Please be rest assured that a stern feedback will be shared with the concerned team to avoid future recurrences.

Regards,
IndiGo Team

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IndiGo Customer Care

from Delhi, Delhi

Feb 1, 2018

Verified Support

Hi ( supi12 ),

That shouldn’t have happened! Please share your PNR number so we may investigate the same from our end and get back to you.

Regards,
IndiGo Team

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Address: Mumbai City, Maharashtra, 400101

I am a regular traveller by indigo airlines. I travelled with my wife ms. Sheila rajan varghese on 17th november 2017 by indigo 6e 6939 from mumbai to bangalore. My pnr was b6d5hy. I lost my boarding pass which i need to claim lta from bsnl office where i am working. I will be retiring in march 2018 so i need it urgently to submit my claim.
Kindly send me a copy of boarding pass to my email address before my retirement.
Regards
Rajan varghese

Feb 10, 2018

Updated by Sheila Rajan Varghese Till now I have not got a reply from indigo airline. What is the use of consumer complaints if can't get timely help.

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Suhas Sheware

from Mumbai, Maharashtra

Jan 30, 2018

Hello,
I have received an fake job offer through a spam mail which says to deposit money at Baroda bank in the name of ayush malhotra.
Please look into it aa many people are being forged into this.

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IndiGo Customer Care's response, Feb 2, 2018

Verified Support

Hi Suhas,

We would like to clarify that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resource Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants / candidates. We would suggest you to please visit our Careers website and upload your resume at: http://bit.ly/2xLBuer
If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
IndiGo Team

IndiGo Customer Care

from Delhi, Delhi

Feb 1, 2018

Verified Support

Hi Rajan,

As per our policy, if the passenger boarded the flight, he/she can’t opt for boarding passes.
However you may opt for the Travel Certificate by paying INR 200/- per passenger per sector.
Kindly visit the below link to apply for the same:
https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
Do let us know in case of further assistance!

Regards,
IndiGo Team

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Address: Bangalore, Karnataka

Website: [email protected]

â€” original message â€”
Subject: #soft acknowledgement (Hr profile - indigo february 2018)^
From: "hrm - indigo group"
Date: mon, january 29, 2018 9:04 pm
To: simran. [protected]@lntglobal.in

Greetings for the day!!

Dear candidate
Please open the attached file for the details of our new hiring in indigo group.

Best regards
Hr - indigo corporation
This was the message that i got and i dont even know if its fake or not.
He gave me ifsc code: barbokanthr, acc no:[protected] and the account holders name: manoj kumar

Aug 7, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 2, 2018

Verified Support

Hi Manoj,

We would like to clarify that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants / candidates. We would suggest you to please visit our Careers website and upload your resume at: http://bit.ly/2xLBuer
If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
IndiGo Team

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I travelled from Bangalore to Visakhapatnam on 28-jan-2018 with PNR EB64VP. Scheduled departure at Bangalore 19.05 and reached Visakhapatnam at 20.30. I checked in my suitcase at Bangalore airport. After reaching Visakhapatnam, I collected my suitcase normally. No abrupt damage observed. After reaching home at 21.15, observed 3 holes in equal distance were drilled on my suitcase. Immediately informed the same to customer care and there was no positive help from airlines. I want to know what's the reason and why it happened to my luggage.

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N

Nazmul Hossain HM

Jan 29, 2018

I drop my money bag at scanner tray but mistaken take up money bag. I travel Indigo air linnce 22/01/2018'5.15am chennai to kolkata. I drop money bag security east side indigo counter. please inform me what I do present. where my driving licens, car digital paper job Id.
Feedback to my email
[protected]@gmail.com

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IndiGo Customer Care's response, Feb 8, 2018

Verified Support

Hi Nazmul,

Thanks for bringing this to your notice. We are getting this checked with our concerned department. Further, we would request you to check with the concerned airport for assistance.

Regards,
IndiGo Team

IndiGo Customer Care's response, Feb 13, 2018

Verified Support

Hi Nazmul,

We have investigated this with our team and request you to get in touch with airport team on this number: 044 22563101.

Please lets us know in case any further assistance is required.

Regards,
IndiGo Team

IndiGo Customer Care

from Delhi, Delhi

Jan 31, 2018

Verified Support

Hi Krishna,

We regret the inconvenience caused. As checked, the case was not reported at arrival customer service desk, due to which we are unable to take it any further. As per policy, all such cases need to be reported at the destination airport for us to be able to assist the passengers in the best possible manner.

Regards,
IndiGo Team

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Address: New Delhi, Delhi, 110064

Website: www.Goindigo.in

I booked the flight from delhi to varanasi on 25th jan. Flight timing was 8:15 am however it was delayed by 1hour and they didnt give me the information about flight delay. I cancelled it on 10:36 am by makemytrip as i booked from makemytrip.
They refused to give refund as i raise the request after three hours. And their customer executive didn't know how to talk with the customer.

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 2, 2018

Verified Support

Hi Pankaj,

We regret the inconvenience caused. We believe someone from our team is already in touch with you.
Please let us know in case any further assistance is required.

Regards,
IndiGo Team

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Address: Pune, Maharashtra, 411007

Myself niranjan kondvikar and my wife varsha kondvikar had booked on indigo flight 6e103 (Pnr no. Djn8wr) departure 22.20 hrs on 14th jan from pune to banglore. We had a booking on srilankan airline ul0174 departure 3.35 hrs on 15th morning from banglore.

However, your flight 6e103 was enormously delayed. Last departure time indicated was 1.05 hrs on 15th morning. Even then we could have managed to get our flight to srilanka. However, 6e103 left for banglore at about 1.45 am from pune reaching banglore at about 3.15 am. There was no chance to catch our srilanka flight which we obviously missed.

Apart from the agony, we had to book flight to hydrabad from banglore - 6e602 - 5.25am departure (Booking ref no. Tif48x) costing rs. 5326/-
And catch the flight from hydrabad to colombo - departure 10.15am costing rs. 19124/- additionally.

Moreover, our return ticket from srilanka got cancelled as we could not board flight to srilanka from banglore. This added to our agony of further spending srilankan rs. 52090/- (Iundian rs. @ 26000/-)

Overall 14th jan delay of indigo 6e103 costed us rs. 50450/- more.

Since it was not a small delay from indgo side which takes so much pride on on time schedule adherence, why indigo should not compansate and pay this amount back to us?

We also later understood that, 6e103 is normally delayed to large extent.

Niranjan kondvikar

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 9, 2018

Verified Support

Hi Niranjan,

We sincerely regret the inconvenience caused to you due to the delay in flight 6E-103 from Pune to Bengaluru on 14th January 2018.

As checked with our concerned department, flight 6E-103 was delayed due to Air Traffic Congestion at Bengaluru Airport. We sincerely regret any inconvenience that may have been caused to you in this regard. However, please note delay due to congestion are unpredictable and beyond our control.
We recognize the importance of maintaining our flight schedules and assure you best of our efforts to eliminate or minimize the causes of delay, which are within our control. We do realize the impact of a flight delay on the convenience of our passengers however, our operations depend upon various external factors. We have taken your feedback into account to ensure a more hassle-free experience on your next journey with us.
We do understand that waiting for a flight can be an inconvenient experience, therefore in compliance with regulatory guidelines, we ensured that refreshments were served to you, since the flight delay was more than 2 ½ hours.

Kindly visit https://www.goindigo.in/information/conditions-of-carriage.html?linkNav=conditio...⇄ Clause 11.4, for more information In case of delay or cancellation of a flight operated as part of the Connected Segments
Hence, we are unable to accept your request for any compensation in this regard and are hopeful that you will understand the need for our policies and see this matter in the right spirit.
We highly appreciate your patience and understanding in such situations and look forward to serving you on board soon.

Regards,
IndiGo Team

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Address: Nagpur, Maharashtra

Myself drshrikant perka, was travelling by 6e-202 from nag-del on 25th jan2018. I missed my flight n was directed to booking office for reappointment where i was being attended by a female staff. She showed me the fresh charges. I enquired her abt price differences online n suddenly this lady ritika gokul mishra id 20622 (Not sure) uttered with sheer arrogance.."to aapko jaha sasta padta hai waha se kar lo". When i asked her details she refused to surrender. I saw her name on name plate n asked her full name she said it's just ritika, that's my full name. I took her to helpdesk but her arrogance even scaled higher n she didn't say a single sorry atleast throughout the event.

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Address: 721304

I travelled by indigo on 25 jan 2018 from coimbatore international airport to kolkata, via chennai. I gave the indigo two checked in baggage, out of which one of my trolley was with cover, but iwas shocked when i received my bag at kolkata airport which was without the cover as my trolley was without cover, no information was given to me abot this. My pnr no for the flight with indigo was bd18mt.

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Feb 1, 2018

Verified Support

Hi Mr. Singh,

We regret the inconvenience caused. We believe someone from our team is already in touch with you. Please let us know in case any further assistance is required.

Regards,
IndiGo Team

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Address: Bangalore, Karnataka, 560092

Hi.
I booked flight from bangalore to mumbai and return yesterday, 25th jan 2018 for travel on 19th april 2018. I kept the booking on hold to pay later. As per website the deadline to pay is 6hrs or 72hrs before travel date which ever is earlier. But on 26th 13hrs i found the hold ticket is cancelled. This looks like cheating customer. Pl can you help to fix.
Following is for your investigation.
â€”
Aekk7q [protected] hold 25jan18 13:04:21 (Utc) needs payment
â€”

Regds
Suvendu mahapatra
Mobile :- [protected]
Email:- [protected]@yahoo.com. Sg

Mar 16, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

IndiGo Customer Care's response Dear Sir/Ma’am,

As checked, the hold booking was created through our customer care department and as per policy hold bookings from call centre are placed on hold for 24 Hours for a departure after 72 hours from time of booking only. As the payment was not made in the mentioned time period the booking was cancelled.

Regards,
Team IndiGo

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Suvendu Mahapatra

from Nazareth, Tamil Nadu

Feb 14, 2018

Dear Sir,
Please check, and understand my complain point before responding something unrelated.
1. the booking was done on-line not through the call center
2. The booking was done on 25th Jan 18:00 hrs (for 19th April) but was cancelled by your team on 26th Jan 13:00 hrs
3. As per your stated policy it should be valid for me to pay at least on 26th Jan by 13:00 hrs which is very much within the stipulated deadline.

Please just do not repeat your policy again and again instead just think life a client and check why your team played this mischief. The real reason I can see is I wanted to avail the discount for republic day and someone from your team cancelled it to allot the same to favor some friend.
All facts are in your data base please investigate sincerely if your are really serious to fix such mischief.

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I had been sitting for my flight to nagpur from pune at 11.40 from 9 am. They made no announcement nor any call for my name. I went at the counter at 11 am and they said the boarding has been closed.
After that they made me feel that i am some derogatory person and insulted me. Neither did they refund my money back. I havenâ€™t seen such unprofessional behaviour from someone this qualified.
Will never travel with indigo again.
Worst experience ever.

Mar 21, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

IndiGo Customer Care's response Hi, Neha,

We sincerely regret for the inconvenience caused and would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits Alpha/Numeric to enable us to assist you.

Regards,
Team IndiGo

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Dear Sir/Madam,
I, Vimal Sharma, booked your flight 6E-535 from Jammu to Delhi on 1st Jan, 2018. It got cancelled due to some unknown reasons. Though I was assured there that my money, which is around 5 thousand 5 hundred rupees, will be refunded to me in my bank account, but it has not refunded to me yet.
I urge you to look at my problem as early as it is possible and refund me my money
I'll be highly pleased with your service.
Thank you

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Jan 30, 2018

Verified Support

Hi Vimal,

As checked, your flight was cancelled due to low visibility at Delhi Airport. We regret the inconvenience caused.

Refund of INR 4576.00/- has already been initiated from our side on 2nd Jan, 2018 against PNR EC9EMZ!
As per our internal policies, the refund will be processed to respective agency.
Let us know if you need further information on this.

Regards,
IndiGo Team

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Address: 560082

Dear Sir,

I would like to inform you that my flight 6E 312 indigo was scheduled departure at 8:00 am from Bengaluru to Bhubaneswar. We reached at boarding gate at 7:37 am after security check. They don't allow to board the flight. Even, I have done the web check-In at 6:21 am. Surprisingly, flight departed before the time (7:48). All the details web check-In, boarding pass after security check and flight tracker from your site is attached for your kind attention.

I have requested to the boarding gate that my mom is serious and I have to go. They don't listen us. As I have done the web check in and got boarding pass, security check, Indigo staff should contact me at least. This is ridiculous behavior of Indigo.

Thanking you.

Best regards,
Akshaya

Aug 6, 2021

Complaint marked as Resolved

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IndiGo Customer Care

from Delhi, Delhi

Jan 30, 2018

Verified Support

Dear Akshaya,
We understand you were unable to board 6E 312. As checked, you reported to our check-in counters at 07:29 hours for a flight scheduled to depart at 08:00 hours. Our staff has no reason to deny boarding to passengers who report on-time. In fact, they try to accommodate passengers who report marginally late; however, as you had reported after the counter closure, our staff could not accept you. As per our policy, check-in counters close 45 minutes prior to the scheduled departure and our boarding closes 25 minutes prior to the scheduled departure. Also, we advise our passengers to reach the airport 2 hours prior to the scheduled departure to avoid any last min hassle. Further, our staff offered you re-accommodation as a customer service gesture. We'd like to clarify that re-accommodation is not followed as a policy, but with the intention to help our customers reach their destination at the earliest. We request for your understanding in this regard.
Let us know if you need further clarifications on the same, someone from our team will get in touch you.

Regards,
IndiGo Team

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To senior citizens (Mrs philo minna and sister brigetha) one among them being a nun and a cancer patient reached bangalore airport from kolkata missed the flight from bangalore airport to mangalore today early morning 5:55am. (25/1/2018)

Indigo flight.6e 6724 ;set no;2 a 091;2 b 092

Just because of the carelessness of the crew over there.

The wheelchair patient was not taken into the flight also no announcement.

Its being their responsibility to take the patient to the flight they failed in it.

No alternative transport facilities were provided as soon as possible.
The situation of the patient was not at all considered.

They were not ready to accept their mistake initially.

The two senior citizens faced so much difficulty in communicating with staffs over there.
There were no proper communication from the side of the staff.

It was indigo airlines responsibility to provide the patient the comfort as well as remedy for it.

Indigo airlines sale in it

Mar 16, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

IndiGo Customer Care's response Dear Sir/Ma’am,

Kindly share your PNR number, so that we may assist you further in your concern.

Regards,
Team IndiGo

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Dear sir/madam,

I would like to bring to your notice that two senior citizens (Mrs philo minna and sister brigita) one among them being a nun and a cancer patient reached bangalore airport from kolkata airport missed the flight

(Indigo flight.6e 6724 ;set no;2 a 091;2 b 092)

Today (25/1/2018) early morning at 5:55 a. M from bangalore airport to mangalore just because the carelessness of the crew over there.

They were supposed to take the wheelchair patient to the indigo flight at the time of departure.
Also there were no announcements regarding the departure of flight

The staffs over there where not ready to help them out. Initially they were not ready to accept their mistake.

Even they didn't consider the patient and the situation of the patient.
No alternative arrangements were provided as soon as possible.

The two senior citizens facing a difficulty language and communication where really in trouble.
At least considering the patient's situation they were supposed to provide the facilities and help them out.
The indigo airlines failed in it.

Mar 22, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

IndiGo Customer Care's response Dear Sir/Ma’am,

Kindly share your PNR number, so that we may assist you further in your concern.

Regards,
Team IndiGo

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H

harshaldarne

from Mumbai, Maharashtra

Jan 25, 2018

Flight NO 6E 215 From Kochi to Mumbai Date of travel :[protected]

PNR no. : EEWTQN

Passenger List E Ticket No
Aditi Darne Seat 3C EEWTON
Harshal Darne Seat 3A EEWTON
Suruchi Darne Seat 3B EEWTON

Email id : [protected]@yahoo.com
Mobile :[protected]
Boarding pass of all hte pessangers are required to claim LTA

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IndiGo Customer Care's response, Jan 30, 2018

Verified Support

Hi Harshal,

For LTA, we provide Travel Certificate which is INR 200/- per passenger per sector. You may apply for the same by clicking on this particular link: https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
Let us know in case you need further assistance.

Regards,
IndiGo Team

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We were returning from male (Maldives) throughair india flight and due to some emergencies the flight got delayed to 2.10, and completing all formalities made it 2.40, we had our next flight at 2.50 for mumbai, we were allowed to check in for our flights as the counter guy has to revised his sheet of passengers due to this he didnâ€™t allowed us to check in for the flight, this lead to loss of our money n time both, i need a suitable justification to this at priority.

Aug 6, 2021

Complaint marked as Resolved

Jan 24, 2018

Updated by nd tiwari I need justification to this on urgent basis.

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IndiGo Customer Care

from Delhi, Delhi

Feb 2, 2018

Verified Support

Hi ( nd Tiwari ),

We regret the inconvenience.
Request you to please share your PNR number so we can investigate in the matter.

Regards,
IndiGo Team

IndiGo Complaints & Reviews

File a complaint to IndiGo

IndiGo reviews & complaints page 181

damage to luggage

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baggage lost

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refund

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amount not refunded even after one month

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baggage lock

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was not allowed to board the flight and very rude supervisors

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lost my boarding pass

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fake opporchunity

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3 holes drilled on suitcase

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refunding

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missing flight to sri lanka due to 3.5 hrs delay of indigo flight

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misbehaviour by ground staff ritika gokul mishra

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cover of luggage trolley missing

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indigo cancelled my booking before the deadline

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the staff is very unprofessional and rude

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refund

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don't allow to board flight

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carelessness of the crew in bangalore airport

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carelessness of the crew in bangalore airport

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due to previous flight delay not allowed to check in for another flight

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