IndiGo Complaints & Reviews

Respected sir/madam,

I mr. Sandip atkole, would like to request you to kindly issue a duplicate boarding pass for lta exemption in my company. Here are my flight details.

Booking reference: nf[protected]
Pnr no - jy4bgc
Flight: indigo airlines, 6e-205
Date: tue, 26 dec' 17
From: bom (Mumbai) to: del (Delhi) 08:30 hrs
Departure time: 08.30 am
Indigo passenger (S)br...

Sir, my daughters traveled on 4th jan 2017 from delhi to vadodara at ev. Flight due to health problems instead of afternoon flight. There laugage including handbag also carried in laugage and at vadodara due to any tech. Problem from ur side laugage not send vadodara and next day ur staff delivery us but after some time checked we noticed that our lenova brand laptop was missing so. Pl. Do needful action. Either in scanning ur staff side...

This happened on my flight from bombay to vadodaa 6e 567 on 8th january morning. Some passengers water bottle was lying with my laptop bag in the overhead compartment. The water bottle of the passenger was outside the bag and hence it leaked and my entire bag is wet with water entering my laptop bag. First of all, any liquid item like water bottle should not be allowed to kept outside as due to pressure it is bound to come out during flight....

Incidence date 29/12/2017 flight 6e105 booking id nf[protected]
Place delhi airport terminal 1d
Elerdley passenger dr subhaschandra gupta, 78 yrs old traveling with 13 yr child sushant gupta has been moved from one check in lane to another two times and after a long waiting of 20 mins in lane when they reached the counter they were told check in of the flight is closed as they allow checkin only 45mins from the time of departure...

I paid inr 3600 additional for my extra luggage... But because of carelessness of airlines 2 bottles of wine has been broken inside my bag because of which my important things & clothes got spoiled... Indigo should not charge additional if they are not able to take care of luggage nicely... Not worth it... Very dissapointed... Didn't expected this from indigo after being such a reputed brand...
I demand refund of that additional charge...

Sir this is mani mohan - i have a flight ticket to cbe from mum indigo 6e 6313-
Boarding time 8.25
Still there is no information - though on the board - it is showing that the flight is on time
They say that it is a silent airport - at least when there is a delay - we should be informed
Still standing at the counter - with no information - holding my baggage
When we are late by 5 min and the flight...

Fraud at indigo, i have been checked in and boarding pass issued, flight departure time was 16:00 pm, i have reached at gate number 13b at 15:30 pm sharp, but no one was there and gate was closed, scheduled departure time was 15:50 but i have received sms from indigo that departure time has been postponed to 16:00 pm.

Now, i understand the blunder indigo is doing, they have cancelled another their flight and boarded passengers...

Indigo airlines - hyderabad,

Definitely the worst experience with indigo on 1st jan 2018 and very depressing. I have been regular with indigo for last 8 years, but the incident was so pathetic that i may not prefer indigo again. I was supposed to fly on 1st jan at 2:30 pm by 6e 496 from hyd-pune. I was in the boarding queue at 1:26 pm. I was guided towards self boarding, once i got the boarding pass, post that i was asked...

Respected sir,

My contest on the subject is regarding duel cancellation charges imposed on my ticket, charged by both yatra and indigo airlines.

I booked a refundable flight ticket for my parents from hyderabad to bangalore and back on 31 dec 17 for travel on 03 march 18 (Hyderabad-bangalore) and return on 04 march 18 (Bangalore - hyderabad) through yatra.com (Indigo flight). Sooner we realised that there is...

I have written multiple emails and made call to customer service but no resolution yet.

Your system did not allow me to do web/mobile check-in and get e-boarding pass for pnr number pjy94e, which i notified at airport check-in desk as well. Now when i call customer service to get copy of boarding pass then i'm asked to get travel certificate by paying inr 1600.

Why should i pay for shortcomings and negligence...

We will often travel in the flight especially in the indigo, today we have arrived banglore airport at 4.30 and we got the boarding pass at 4.40, i have 2 years baby. Today it was too much crowd in the security checking, finally we reached the gate at 5.05, my flight was 5.25. I was keep on checking the screen, it says boarding status. They didn't allow me to board the flight even i requested. I have traveled so many and many times last minute...

Hi, i’m traveling from indore to cochin via mumbai, at the baggage check in counter they refused me through check in to kochi and raked my baggage only upto mumbai. My next flight from mumbai is 3 hours later and still the personnel didn’t allow to issue
Me my second boarding ticket. I am a frequent flyer and no airline has ever told such a clause of ‘forced check in’ till now. My pnr no is z9bjqy. Please look into this error...

Hi, we have a bad experience on 31st dec 2017 in mumbai domestic airport. We r staying in panvel and on that day after travelling 1.30 hrs., we reached mumbai airport at 5.30 am to send my father in law shri. Neelakantan elayath, 85 yrs and smt. Shanta n elayath, 77 yrs to cochin, kerala. Scheduled time of flight was 7.30 am via bangalore. I booked the ticket through yatra.com under their booking ref.[protected]Indigo pnr no. Zjehsx) and...

I was having my indigo ticket from mumbai to chennai for 21 dec2017 by 6e229 of 6:10 a. M my booking ref number is oyc27c. I reached the airport at 5 a. M all the way from navi mumbai cbd belapur early in the morning, and at the airport i was in passenger quew for luggage drop then finally when my turn came for dropping luggage the lady said sir your bag cant go in this flight because you are late i was shocked and said how early i should...

My flight was on 25 dec 2017 and it was on 8:45 am and my pnr no is ydufqz
And its on 6e-375, i reached at sharp 8:00 am but the staffs there told me that check in time has been exceeded and forced me to buy a ticket for the next flight for which i have to pay 3500 rs more it's just the horrible experience that i have been ever get through. So i[censored] could do anything about it, i will be satisfied to book my next flight in indigo....

I have booked ticket of indigo flight from bhubaneshwar to delhi for 4.1.2018 in the name of shri bs chauhan through irctc website but indigo flight has been cancelled on that day and time and accordingly the passenger made alternate arrangement to return delhi. On enquiry from indigo officials they said that they have made arrangement on next day flight without consent of passenger and told that no refund will be given at this stage. Since...

Dear indigo.
My journey ticket details are as follows
Passenger name =
Murli manohar kumawat
1) date of booking =01/12/17
2) date of journey =09/12/17
3) pnr no = fyjdwc
4) email id=[protected]@gmail.com
5) journey route=kolkata to jaipur
6) flight no = 6e-6204
7) trip id. = 171575
8) transaction no/pgi no
=sbipg[protected]
9) journal no. =...

Dear Sir

I am 67 years old NRI female residing in Rishikesh.
On 3rd January evening i received the following email from Marketing GoIndigo In.

Now fly flexi-ble
With our super affordable flexi fares you can make unlimited changes.
Book now

Dear Passenger,
When it comes to convenience, we make sure you have it your way! With our super affordable flexi fares, make...

I booked two tickets today 04/01/2018 for 20/02/2018 with details as under:
Hardeep singhal (Delhi to vishakhapatnam) pnr q9e94f
Sagar jain (Delhi to vishakhapatnam) pnr wh6gpa

But the gst invoice was not made available. I contacted on[protected] but as told to wait for 30 days for gst invoice. As per guidlines, the airline is required to issue the gst invoice as and when ticket is booked

You are...

मैंने दिल्ली से गोआ के लिये आने जाने का टिकट goibibo से 31/12/2017 से 4/1/2018 के लिए बुक कराया था ।दिल्ली से गोआ जाते समय सामान का कोई चार्ज नही लिया गया।लेकिन गोआ से दिल्ली जाते समय सामान...