IndiGo Complaints & Reviews

Recently it‘s been in media everywhere the irresponsible behaviour from part of indigo airlines, where every now and then the news of their engine failing made headlines. According to toi, every 2flight every month of indigo faces same issue. With all this background picture, we asked them for full refund for cancelling our flight ticket. The cancellation of ticket is not because of our personal issues rather because of the ripping apart...

My husband has lost his mobile phone samsung s8 while travelling from trivandrum to chennai on 4th dec 2017. Flight no was 6e 343 and seat no 13a.
Actually he made a complaint next day but still no favourable reports was received.
Even myself made a complaint.
Phone make and imei was given.
Pls do consider and do favourably.
I am attaching the barcode on the cover hereby....

Dear sir,

I came from delhi to tiruvandrum on 07.02.2018. I did't received the chick in baggage 5no's at tirivandrum airport.
I enclosed property irregularly report for your referance. Your staff imformed to me baggage will be received with in 1day. But stilll waiting for your responding please delivery the baggage immediately & most urgent.

I have meeting monday, official documents also inside the baggage....

Hi,

I cancelled ticket from indigo airlines from kochi to varanasi,
For that indigo charged cancellation fees rs 750 per ticket, that is fine i got agree with that.
But they are not returning the remaining money around rs.4989 saying that they give refund and will add it my indigo credit but i didn't get any chance to fly again and the worst is that they are just asking me to forget the money as it isthere policy...

It was a vey bad experience from indigo.
I was in hope that you care for your customers but i just realised that you dont even care for it.

I have booked a flight from delhi to bhubaneshwar with with reference no - prl056jugqh and airline pnr no-ujckmh.
I received a message from indigo that the flight has been cancelled and click on the below url (http://i9f.in/03231qiw) to book for an alternate flight /get refund.br...

My name is girish kumar samal
I was booked a ticket from ahmadabad to bhubaneswar of dt 8th mày 2018 today evening 3.00 pm, but till i can't get the mail or sms. My mail address is
[protected]@yahoo.com
Mob no - [protected]
Are given..
Pl send me again
Ticket details
Pass 1 girish kumar samal
Pass 2 gopinath barik
Ahmadabad to delhi
Delhi to bhubaneswar...

Dear sir

I have lost my boarding pass indigo 6e 857 on dated 11 jan 2017 from kolkata to guwahati, having pnr - tdyiht which was a confirmed ticket in favor of mayarani mohanty. Ticket booked on dated -3rd jan 2017 through otdc tour and travels.
So, you are requested to issue above said duplicate boarding pass in favor of my name for using at official purpose.

Thanking you.

Yours faithfully...

I booked three tickets from delhi to udaipur for 9th feb 2018 morning. Indigo cancelled the flight on 8th and informed me about the same on 8th night. I asked for the alternate flight but they didn't provide me any. After 4-5 calls to indigo customer care, every time requesting for an alternate flight, i didn't get any help from any of the executive. They could only offer me complete refund of my tickets. Finally, i agreed to that but they...

I have booked a ticket with indigo - round trip from hyd to coimbatore for feb 2nd 2018 and return was on feb 4th 2018. My return flight was at 10: 45 pm on feb 4th 2018 from coimbatore to hyderabad 6e -779 (Pnr - f9hskf), i was travelling with my husband, mother in law (Who was sick with fever) and 1 year old baby girl who got hurt in the airport), i have done a web check in, and also called customer service to know what is the time to check...

I had made an return international travel through IndiGo Airlines in May 2017 for Singapore destination via Chennai from Pune. While submitting LTA "As per IT rule international travel is not eligible for LTA exemption." So our income tax team advice us to get a fare break of Domestic (Pune to Chennai and Chennai to Pune) and International (Chennai to Singapore and Singapore to Chennai) travel from Airlines. While making such request to airline,...

Good afternoon sir/ma'am
This is ananya c who recently travelled on indigo 6e 6376 from delhi to bengaluru on 5th february 2018 at 11.50pm reached bengaluru at 2.30am.
As i collected my bag and left the check in gate realised my bag was mishandled and torn including the clothes inside.
I request u to register a complain on baggage mishandled by your airlines staff and replace my bag or compensate the cost of the bag...

I have already given a complient on november 10th 2017 regarding the subjected matter. I had a group booking from delhi to cochin in 7th november 2017 in indigo flight. The booking referance no is niim5e. We have a total of 10 passangers including my aged mother two kids and 2 infants. The flight time was 21.05 and we have reached the boarding point at 20.30. But the airlines authorities adamantly denayed our travell. After repeated request...

I travelled from ahmedabad to delhi on feb 7, 2018 (Flight - 6e 731, pnr-
Dhf37x). Since it my last travel from my place of study to my home town, i had extra baggage and i paid inr 3900 for the same. However, due to carelessness of indigo airline, my baggage was not loaded on the flight from ahmedabad, which i got to know only after hours of waiting at the delhi airport. Airlines staff assured the delivery of my luggage to my house...

Hello,

We had a booking in indigo flight # 6e-122 for pune to hyderabad travel on 5th february 2018, time of fly (23:55). I was travelling to lucknow to attend some personal urgent work in hyderabad to lucknow flight # 6e-732. We had reached on time due to some vip movement around airport area (Lohegaon) but the airline crew members denied boarding to us saying that boarding is closed!! There was still a span of around 45...

My ticket on 11th Feb, 2018 had to be canceled due to my medical condition. I have been diagnosed of Herpes Zoster which is a contagious disease and hence I have been quarantined at home for 2 weeks by the doctor.

Attached is my medical condition pic. Your site is not permitting me to submit my medical certificate for size exceeding 2 mb. Please provide me email id wherein I could send across the medical proof

Appreciate...

Flight from cochin to trivandrum was cancelled for which they took more than one hour to let us know there is issue with flight and get us departed from the flight. After which they don’t have an alternative flight, only option is to cancel or go by road. Worse service ever seen in my life. Have to take my return flight from trivandrum to bangalroe same day. From morning 7am till 2pm have to be waiting and traveling to get back...

We travelled by indigo 6e 588 from dehradun to lucknow on 16 jan 2018. The attachment will provide further details. My wife's one gold ear top fell some where in the flight. Photo attached. If the missing top is available in the lost and found objects, please send it

. Thanks and regards
Capt rys chauhan/manorama chauhan, h-1105 greenwood apartment, gomtinagar extn. Lucknow 226010, mob [protected]...

Hello, i am regular traveller. On 6th feb 2018 i reached kolkata airport at scheduled time and i have already done web check in because i know there will rush. But when i reached the airport they don't allow my hand bag and again send me in the que. Then their lot of line in the security check i request to allow me else i missed my flight but they don't allow me. I reached the gate 5 min late due to baggage and security check. But they don't...

Complaint
Money cheated by Indigo sales counter at Bangalore Airport on 27 January 2018. I was instructed to get a return ticket while boarding flight 6E-1205 (Bangalore to Colombo, Booking Id 1767373). I did not know that I needed a return ticket to board the plane. This was my very first trip to Sri Lanka and I did not carry any LKRs. I am an Australian citizen travelling India, Sri Lanka, India and back to Melbourne. I left Melbourne...

Hi,

My mother was supposed to travel by an indigo flight yesterday at 6:25 p. M. The outer ring road from k. R puram till hebbal is being repaired and the entire traffic is being routed from a single service lane because of which there was huge jam and the traffic was slow moving. We tried doing web checkin on the way but unfortunately it was showing me a continuous error. Finally we managed to reach the airport at 5:45 but...