IndiGo Complaints & Reviews

I booked the flight from delhi to varanasi on 25th jan. Flight timing was 8:15 am however it was delayed by 1hour and they didnt give me the information about flight delay. I cancelled it on 10:36 am by makemytrip as i booked from makemytrip.
They refused to give refund as i raise the request after three hours. And their customer executive didn't know how to talk with the customer....

Myself niranjan kondvikar and my wife varsha kondvikar had booked on indigo flight 6e103 (Pnr no. Djn8wr) departure 22.20 hrs on 14th jan from pune to banglore. We had a booking on srilankan airline ul0174 departure 3.35 hrs on 15th morning from banglore.

However, your flight 6e103 was enormously delayed. Last departure time indicated was 1.05 hrs on 15th morning. Even then we could have managed to get our flight to srilanka....

Myself drshrikant perka, was travelling by 6e-202 from nag-del on 25th jan2018. I missed my flight n was directed to booking office for reappointment where i was being attended by a female staff. She showed me the fresh charges. I enquired her abt price differences online n suddenly this lady ritika gokul mishra id 20622 (Not sure) uttered with sheer arrogance.."to aapko jaha sasta padta hai waha se kar lo". When i asked her details she refused...

I travelled by indigo on 25 jan 2018 from coimbatore international airport to kolkata, via chennai. I gave the indigo two checked in baggage, out of which one of my trolley was with cover, but iwas shocked when i received my bag at kolkata airport which was without the cover as my trolley was without cover, no information was given to me abot this. My pnr no for the flight with indigo was bd18mt....

Hi.
I booked flight from bangalore to mumbai and return yesterday, 25th jan 2018 for travel on 19th april 2018. I kept the booking on hold to pay later. As per website the deadline to pay is 6hrs or 72hrs before travel date which ever is earlier. But on 26th 13hrs i found the hold ticket is cancelled. This looks like cheating customer. Pl can you help to fix.
Following is for your investigation.
—
Aekk7q [protected] hold 25jan18...

I had been sitting for my flight to nagpur from pune at 11.40 from 9 am. They made no announcement nor any call for my name. I went at the counter at 11 am and they said the boarding has been closed.
After that they made me feel that i am some derogatory person and insulted me. Neither did they refund my money back. I haven’t seen such unprofessional behaviour from someone this qualified.
Will never travel with indigo again.br...

Dear Sir/Madam,
I, Vimal Sharma, booked your flight 6E-535 from Jammu to Delhi on 1st Jan, 2018. It got cancelled due to some unknown reasons. Though I was assured there that my money, which is around 5 thousand 5 hundred rupees, will be refunded to me in my bank account, but it has not refunded to me yet.
I urge you to look at my problem as early as it is possible and refund me my money
I'll be highly pleased with...

Dear Sir,

I would like to inform you that my flight 6E 312 indigo was scheduled departure at 8:00 am from Bengaluru to Bhubaneswar. We reached at boarding gate at 7:37 am after security check. They don't allow to board the flight. Even, I have done the web check-In at 6:21 am. Surprisingly, flight departed before the time (7:48). All the details web check-In, boarding pass after security check and flight tracker from your...

To senior citizens (Mrs philo minna and sister brigetha) one among them being a nun and a cancer patient reached bangalore airport from kolkata missed the flight from bangalore airport to mangalore today early morning 5:55am. (25/1/2018)

Indigo flight.6e 6724 ;set no;2 a 091;2 b 092

Just because of the carelessness of the crew over there.

The wheelchair patient was not taken into the flight also...

Dear sir/madam,

I would like to bring to your notice that two senior citizens (Mrs philo minna and sister brigita) one among them being a nun and a cancer patient reached bangalore airport from kolkata airport missed the flight

(Indigo flight.6e 6724 ;set no;2 a 091;2 b 092)

Today (25/1/2018) early morning at 5:55 a. M from bangalore airport to mangalore just because the carelessness of the...

We were returning from male (Maldives) throughair india flight and due to some emergencies the flight got delayed to 2.10, and completing all formalities made it 2.40, we had our next flight at 2.50 for mumbai, we were allowed to check in for our flights as the counter guy has to revised his sheet of passengers due to this he didn’t allowed us to check in for the flight, this lead to loss of our money n time both, i need a suitable justification...

I had booked two tickets for self and spouse from bengaluru to nagpur and back. While the outgoing journey on 11th jan, 2018 was taken as per schedule, the return journey was postponed by two days well in advance. The airline charged us rs 8000/ as charges for changing the return flight from 15th to 17th jan 6e727 departing at 16.35 hrs.

On 17th the airlines informed us that the scheduled flight is cancelled. Hence they took...

Indigo airlines is the worst flight i have ever travelled with. I was travelling from delhi to coimbatore for my competition. For this competition u prepared from last two years sacrificing everything. I reached airport 35 minutes before flight time and they denied to issue the boarding pass. I requested so much that it is so urgent for me i cant afford to miss the flight. Indigo didnt cared at all, such non cooperative act with customer...

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : [protected]
Email...

I' am sneha guha roy. A regular customer of your airlines. A student of ramaiah institute of technology. Pnr tdurhw. I had 16 kg for my checkedin baggage and 9 kg for myhand luggage. As i had 2 kgs extra on my hand luggage, the attender forced me to check in the hand luggage as well. And hence i was charged 9 kgs extra i. E 2700. This is totally not fair. I regularly travel with same baggage in your airlines but have never dealt the check...

Dear sir,

I booked my ticket from delhi to visakhapatnam on january 4th. Travel date is on 19th jan 7.30 pm. When i book the ticket price is around 5000 which is higher then next day morning flight (5.15 am). And this trip is very important to me thats why i booked this flight even it have high fare. Unfortunately my flight was cancelled and they haven't inform up to i went to airport. Indigo people offered either refund or...

Dear sir,

I booked my ticket from delhi to visakhapatnam on january 4th. Travel date is on 19th jan 7.30 pm. When i book the ticket price is around 5000 which is higher then next day morning flight (5.15 am). And this trip is very important to me thats why i booked this flight even it have high fare. Unfortunately my flight was cancelled and they haven't inform up to i went to airport. Indigo people offered either refund or...

Dear sir / madam

I booked two tickets well in advance pnr ybnwfp in flt 6e 904 from lucknow to banglore (Non stop) for 20/01/2018 flight departing at 10.00 am and reaching banglore at 12.35 pm to attend an important family function but flt was rescheduled many times i. E. From 10.00/12.35 to 08.25/11.25 hrs again 9.50/12.35 in flt 6e 226, again rescheduled at 8.45/11.20 hrs again 11.00/15.45 in flt 6e 423 & once again rescheduled...

Dated 08.01.18 i am see mail call letter from indigo airlines.in mail please security money deposit 9600. I am calling mr. Ayush malhotra in this no [protected] for security money deposit which account. He is give me bank of baroda account [protected]i8336 and ifsc code is barb0genoid name ineerjeet singh. I am deposit amount and call mr ayush malhotra is is tell me send me deposit slip in whats app no.[protected] and i send he is tell me i...

I, Mousumi Sen and my family would reached Raipur from Kolkata today by flight service of IndiGo, PNR : NBMQFZ dt: 22/01/2018 time : 6:35 a.m. We got our boarding pass on time and there was a long queue at the Security Check. After completing the Security Check, the representative of IndiGo came to us and said that your flight has taken off. But there was still 10-15 minutes were left for the flight to take off. They didnot show any cooperation...