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IndiGo Complaints & Reviews

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Last updated Mar 15, 2024
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IndiGo reviews & complaints page 186

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T
Trishadweb
from Kolkata, West Bengal
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complaint airport services flight missed vi64mx

Website:www.goindigo.in

I have booked my flight from makemytrip.com. My booking id was nf[protected]. Flight details - indigo airlines 6e-379, kolkata to bangalore, dated 02.08.2017.
Makemytrip customer invoice no. : [protected]

I was going to bangalore for my father's medical treatment in sri satya sai general hospital, whitefield for his operation. My flight was at 6:10 am. I have the printout of my boarding pass. I was there in...
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K
krish sk
from Bhilwara, Rajasthan
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fake recruitment letter

Address:122002
Website:[email protected]

I have recieved a mail from indigo stating that my resume was shortlisted for interview and i have to attend the interview, by paying a refundable amount of 9, 500 rupees as its mandatory. As i have read the mail, and the amount section i donot understand why a candidate should pay a company to get a permit to attend the interview? I don't want others to suffer like this and any company should not ask the candidates for paying to process...
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P
Pramendery
from Palasbari, Assam
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money not refunded in account

Address:123029

Dear sir,
I am pramender, i booked a ticket from indigo airlines on 31 oct. When i was paying the amount 8638.00 via debit card it is declined three times then i tried to pay through net banking that was successful but when i checked my account statement all four times transaction were debited from account. Then i contact to indigo care they said it is initiated by them and will refund in your account in 5-7 days. Money of two transaction...
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A
Amit Ghatia
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken seat in 6e983 mumbai to udaipur

Address:Mumbai City, Maharashtra

Dear sir,
This is in regards to my journey on 13/11 from indigo flight no. 6e983 from mumbai to udaipur. My seat no. Was 18d but surprised to see that the seat was broken & it was very difficult to sit over it. This broken seat spoils my all journey. I wish to know what indigo offers me in complementary for this worst experience. Or need a compensation for this service....
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K
kgs1963
from Mumbai, Maharashtra
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non receipt of refund towards cancellation of flight tickets.

Address:New Delhi, Delhi

Through makemy trip, i booked 2 flight tickets for onward and return journey on 18th october and 20th october respectively. Pnr details are as under.
Pnr no. Pimzkh (Jayaraman ramamoorthy)
Pnr no. Xyvjgc (Jayaraman ramamoorthy)
Pnr no. Xheusn (K. G. Sowmia and aishwarya jayaraman)
Pnrno. Oc54pm (K. G. Sowmia and aishwarya jayaraman)
Tickets were cancelled subsequently well before date of journey.
Till...
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A
ankitasrivastava1301
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo flight (6e-897) bangalore to patna (10th nov)

this is regarding flight (6e-897) bangalore to patna (10th nov).

I would like to have answers for below situations, as this was not expected from indigo:-

1) this flight was suppose to land at 11am at patna airport but it has been routed to kolkata due to bad air traffic and pilot was not getting signal from patna airport. After this pilot tried again to land this flight at patna airport (In between 3pm-5pm)....
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A
assk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

captain not able to land in mumbai

I traveled on flt 6e 5097 from goa to mumbai on 10th november 2017.
The captain was one mr. Vijay from delhi.
While trying to land at the mumbai airport the plane was descending and suddenly the engines revved up tremendously and we started to climb high. This happened twice and was most unnerving. There were no announcements at that time and no one knew what was happening.
After about 15 minutes, he apologized that he...
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B
bv1974
from Islampur, Bihar
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refund of cost

Address:Gurgaon, Haryana, 800001

1, we booked for patna to goa vide flight 6e 282 on 10.11.2017 vide booking ref zi42fk
2. Our flight was scheduled at 4.20 pm departure from patna
3. We reached duly checked in
4. We started getting repeated sms and phone calls regarding delay in departure total 7 messages and phone calls for rescheduling and dealy in departure
5. We kept for waiting till 22.30 till boarding in 6e 582 started
6.in boarding...
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S
Snehal Karanjkar
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privacy breach

Hi,
I took an indigo flight from nagpur to delhi on oct 15, i was on a company tour (Bold north america, san francisco) for a week and decided to visit my family for the weekend in nagpur. Booking reference - ghplvx. Indigo wanted to get my credit card information (For luggage charge) after i land ed in delhi. Since i was on board they could not reach me and they decided to dig into their database and find a match for the last...
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J
Jenz
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancellation without any prior notice

I have booked my flight from imphal to kolkata 10th nov 2017, 6e-875. Without any prior information the flight has been cancelled. I came to know only after reaching the airport. As i have a connecting flight to singapore from kolkata this flight also has to be cancel myself as there is no available flight to reach kolkata in time before the singapore flight departure. I have cost alot to cancel my flight and book new flight for others day...
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A
Arpita WBJS
from Kulti, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about your mismanagement and because of which i had to suffer mentally and financially

Sir,

You may treat this letter as the reminder against the complaint dt. 29.10.2017 lodged by mr. Arif ahmed, judicial magistrate, balurghat, south dinajpur, west bengal.

I, arpita ghosh, judicial magistrate, tehatta, nadia, west bengal, along with mr. Arif ahmed have collected our boarding passes for indigo flight no. 6e 333 dt. 27.10.2017 scheduled to be departed at 7.35pm from delhi airport. Inspite of having...
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J
jagadeeshpht
from Hyderabad, Telangana
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indigo airlines boarding pass

Address:Bagalkot, Karnataka, 587 104

Sir,

I have lost my boarding pass, i traveled on 25th september, 2017 from bangalore to delhi. I need boarding passt for official claim purpose. Please send it.

Booking date: 22 september, 2017
Pnr: 6e - fcmnwj
Booking reference: indigo 6e 475

Address for communication:
Dr. S. L. Jagadeesh
Professor & head (Pht)
University of horticultural sciences,
Bagalkot...
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N
NEWTON DAS
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manhandling at delhi airport

I am extremely appalled by seeing that incident where Indigo ground staff were man handling the passenger so badly at Delhi Airport.
Even I have extreme experienced rude behavior by several ground staff at several occasions & I have maintained my calm at all times.
In my view, Indigo staff needs proper training to deal with passengers.
It gives me a feeling that as Indigo's business is rising sharply, the management...
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R
Raj Jangid
from Mumbai, Maharashtra
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indigo airlines

Hi sir

I have booked a flight from jaipur to mumbai in indigo today 28/10/2017which was done by mistakenly... And when realised i immediately reported the issue within minutes of booking... And asked for a refund... Which was declined by customer representative (Varsha) and asked for a new booking. Now they are conditioning me for a new booking and generating a new pnr which i can not do... I offered them to reschedule the...
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A
Anam22ika
from Mysore, Karnataka
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indigo staff treating travellers disrespectfully

Website:www.goindigo.in

I don't have much information but i have seen a video where a passenger was treated very badly by indigo staffs. As a viewer, i was very disappointed by this harsh and rude behavior from indigo staff. There has to be something where we could file a complaint against rude behavior as they claim that their job is to make passenger's experience safe and comfortable....
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Address:New Delhi, Delhi
Website:Indigo

To
The nodal officer
Indigo airlines

Subject: ticket refund and notice to initiate further action before the consumer disputes redressal forum

I would like to inform you that i had booked a return flight from new delhi to chennai on 3rd nov (6e985) for two people - i. E. Myself ms. Neha gulati and my father, mr. Mukesh kumar gulati. My return back to delhi from chennai was also booked for the same...
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R
Riya Wangkhem
from Kolkata, West Bengal
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missing baggage

Address:110046

I was on my way to imphal with my brother, sister, sister - in - law, neice and nephew on the 17th of october and had checked in with 7 of our luggages on indigo flight 6e-251. Departure timing was 0512 and with one way stoppage at guwahati. But as the flight was about to take off due to technical problems it couldn't take off and we were stranded at guwahati airport. It was a nightmarish experience for all o[censored]s. Instead of transferring...
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M
Moumita Kotal
from Delhi, Delhi
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claim for airline compensation

Here, i am complaining against indigo airlines (Booking id: nf[protected]) regarding my flight cancellation without any minimal cooperation at delhi airport on 14th october, 2017. Although we reached 45 minutes berfore of flight departure at the indigo boarding pass counter. But they told that just it has been closed the counter for that scheduled flight, we requested several times to allow us as that was during the diwali festival time....
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N
Nikhil Thomas
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staff behaviour

Indigo airlines must change their name as cheaters... I have had a very bad experience with indigo... They did not allow us to enter the flight even though we came before 1 and a half hour before departure... I recently saw a video in which they hit one of their customers... It was because he started getting angry at him and did not allow him to enter the bus for the flight... Very bad... Do not travel in it ever......
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S
sharonsnair
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airline service

Website:Indigo.com

Being a customer of indigo for past few many years i 'm not surprised seeing the video of a passenger who was treated disrespectfully by your staff. No matter who it is or what led to this incident, the airline should have trained their staff/ crew properly and made sure such an incident never occurred. Myself few times travelling were not given proper respect mainly by your airport staff in the check in counters (Cochin airport). Since it...
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