IndiGo Complaints & Reviews

Dear sir,

I, ranjeet singh had to board the flight from patna to bangalore at 11am. Flight 6e 339, booking reference u8c82v. I reported to the check in counter at 10:25 i still had 35 mins time to board the flight but the officials (Lady staff) said no. And told they will not allow me to board the flight. And i was forced to search for next flight and since it was an emergency to come to bangalore the same day i paid 10,...

Dear team,
I had a flight today 5 nov, 2017 on 6.00 am from mumbai to lucknow. I already did the web checkin and i reached the counter at 5.30 still they didn't let me in, saying that the boarding gates are closed. Even the lady who was siting on counter no. 07 didn't even try to help or check, she wasn't bothered at all. And she said you can wait another flight.in every flight 25 minutes prior they ask you to reach while in this...

While checking the ticket price you are showing something and while booking price is shooting up rapidly high. So i want to know the reason why they are doing so? This is not the first time. Its unfair with the customer. Price showing at the time of booking should be same and slight variation may be but its varried more than 20 percent. Its having any solid reason. I want to know. Its cheating with the people....

Dear all,

This is with reference to my flight 6e 5097 dated 3rd nov ; departure time : 13:25.

I would like to bring to your notice that i was not given the correct information by your airport officer-mansi.

When i produced my ticket (Booking ref number - m9upms) for issuance of boarding pass, i was updated by ms. Mansi that my and my colleague-ms. Chaya kunder ticket was cancelled for goa to mumbai.br...

I was travelling from ranchi, jharkhand to new delhi on 23 october 2017 by indigo flight and i purchased power bank worth rs 1000/- after i reached home and i opened it i saw the piece is defective and its not working at all. Kindly help me regarding this.
Sky water is written on front and its of bronze color. It is very disappointing as my whole money is wasted. Kindly do something...

We had booked the flight

14th nov17 at 5:55am, since there is a delay of 2hrs from the time booked
08:55 08:10 bengaluru thiruvananthapuram 6e 379 a320
We need a complimentary breakfast compensating the delay caused.

Booking referenc t9fcyv

16th nov 2017 return flight 6e 6065 trv - blr has also been rescheduled for 2 hrs. Hence we need a complimentary breakfast compensating...

I had booked indigo flights for my family to goa via mumbai through makemytrip on 21st june, 2017 for travel on 17th august, for indigo flight @ 10-25 am.
I had pre-booked (Two days prior) a taxi to take us from gandhinagar to ahmedabad airport at 9-00 am so that we would have reached @ 9-25 am approximately. The taxi driver arjunbhai called up at 8-45 am to inquire about the timing for travel to ahmedabad. I conveyed to him that he...

You people are really fraud.. As per your rules and regulations 15kgs are allowed in check-in baggage and mine was less than 15kgs, still they charged me rs. 2100 for extra weight.. That time i was in a hurry because my flight was about to take off, that's why i didn't ask anything and just gave rs.2100.. Now only i saw that 15kgs are allowed.. Now i want money back else i will take strict actions against you....

Hi this is axchita. I got a call from them in the month of sep 2017 telling about indigo ground staff openings they had.
They asked me to pay rs 71, 000 to complete all the procedures for which they have mentioned in the email that the amount will be refunded in case i could not clear any of their rounds, i have got the job confirmation also and a offer letter for indigo but i tried calling them multiple times post that to understand...

I am traveling varanasi to bangalore and my pnr no. Is u9h35c where i have received a message stating that my flight timings got rescheduled after that when i have called to indigo customer care those person are telling i can't able to change the timing as per the rules if a customer received a resheduling msg he can change the timings as per his convenient time.
Last time in the month of april same thing happened and i have rescheduled...

I was travelling to mumbai from usa and then domestic from mumbai to nagpur via indigo airlines within 24 hrs of arrival from usa.
I called the indigo airlines customer service for information about allowed baggage. The representative informed me that since i am travelling international withing 24hrs i have a different rate of payment for my excess baggage which was approximately :
Rs.500 for 5 kg
Rs.750 for 10kg and...

Hi,

I am corporate flyer with indigo airlines and so travel atleast twice a month by your airlines.
I was yo catch 6e 3612 morning 6 am flight from mumbai to delhi.
I reached airport a bit late due to non availability of cab and was further delayed due to security check which was held up due to school picnic chaos. During security check up there were announcement by other ground staff to move ahead and do there...

I deepak bisht, flight 6e939 airline pnr jievvh gate no 14b from delhi to guwahati, when i reached guwahati i found that the baggage was opened by someone and my wallet was missing, my all documents related i. D proof, address proof, my pan card & some money inside it were missing. When i got to know this i went to the complaint counter they suggest me to complaint online.
Please do favour to me and its a request to take action against...

I am a regular flier with indigo and on 26th october 2017 i travelled from kathmandu by 6e 032, seq. No. 0036. On my arrival at delhi i found that the suitcase which was locked had been opened. At a quick look i could not notice anything missing. But when i reached my home i found that some money is missing and the culprit has opened every letter that were in my suitcase thinking that they contained cash. This also means he had plenty of...

I had booked a indigo air round trip 8 tickets from delhi to ranchi on 13th october 2017 from cheapticket.in (Booking id: 1289904 air line pnr : b7vhwi) amounting rs. 20416.
We were going to attend marriage of my cousin brother but due to death of a family member we cancelled the tickets from the website cheapticket.in. On 20th october 2017.
At the time of cancellation they didn't showed the cancellation charges and it was not...

Mr/ sir and madam mai apko batana chahta hu ki mara 1st and 2nd round complat hogaya hi abhe 29/10/2017 ko final round tha but abhe unka offec ka number band aa raha hi mr rahul sing na jo fess payd karne kaley kaha maine step by step pada kardey 1st 2500 2nd 7500 and 3rd12500 jaha mine pisa dale vo ics solustion ka name sa dala muja dilhi gudgone haryna sa call aya tha indgo ariline sa ya unka offec ka number hai o[protected] mai bohat problem...

Hello. My name is yashodhara gogoi lahon. On 24th october 2017 i took the flight 6e-3645 from guwahati to new delhi.
The entire flight smelled of poop/cow dung, the whole time. It was disgusting. What has triggered me more to write this complaint is, my suitcase also caught the smell. This is really unacceptable from an airline like this. How unprofessional can you all be? Last year also a similar incident had happened. Please invest...

Travelling from ahmedabad to bangalore, we have total 3 laugauge bags out of which 2 bags has damage by missing handling of your indigo team. And the same inform to your luggage handling team specially mr. Vinod d. But he has fool us he has not given any writing complaint even so many varble cumminication he told me that "you will receive call from indigo customer" and we will compensate the best but i have wait 3 to 4 hours i have not received...

I booked one ticket ref. No. Xcetgm for bhubaneswar to chennai for 8th october 2017 on 27th september. The passenger name is pallav kumar.
Unfortutnoly ticket booking not successfuly as per indigo airlines and informed me that you will get your amount. My bank transection no. Igaccaaws7 for rs. 6703/-.
Still i have not received any due amount. I asked my bank regarding my amount. From call centre of banking service i got sms...

Hi team,

I have charged 2250/- as cancellation charges in indigo airline against the ticket price of 3500/-, that mean i am only eligible for 1250/- as refund amount. Please note i am cancelling the ticket for 25th nov 2017 which is 32 days before from scheduling. Not getting any clarity why this charges is very high. As per the customer care it is there company policy. I have written an email to them. Please check the attached...