IndiGo Complaints & Reviews

I am a journalist by profession want to inform you i m a privilege and loyal customer of jet airways and vistara. For the first time i was traveling to indigo i booked a flight with return journey to bangalore. I reached on check in counter at 8:55am my flight departure was at 9:35am. I asked with check in staff to check in they told me that gates are closed you cannot go i asked several times they wasted my 10 mins and said you cannot go...

I had booked a flight from ccu to bkk on 3rd dec 17 (6e-075) pnr no lfe3gq. I enquired to the customer care and was informed to reach airport 4 hrs before the departure of the flight. I requested the representative if i can reach 2 hrs prior but the person was very rigid for 4 hrs. And said indigo will not be responsible if the flight is missed. I reached the kolkata airport 4 hrs early but there was no body at the airport from indigo side....

I am lekshmi khanthan i uploaded my resume in shine.com. I got a call yesterday from the guy named vignesh aacharya his mob is [protected] he told that i was shortlisted in indigo airlines as ground staff so asked me to pay 2500 he said tat it is refundable so i payed it. Later he conducted telephonic interview and told next day tat i was recruited then again he told to pay 10, 500 immediately to get the call letter to

Account...

I had a flight on 1st dec 2017 at 5:30am from singapore to delhi and there was a halt in bangalore for 2.5 hrs. From bangalore i purchased 2 liquors "chivas regal". One of the guy who issued my boarding pass from banaglore asked me to put liquors in checkin baggage and when i received my checkin baggage it was broken along with that liquor bottles. I can send you pic as well. This is how you take care of baggage....

I want to register complain against indigo airlines regarding cancellation charge as they have charges to high amount my booking amount was 2442 and 2025 they have charges cancelation amount
Is this n valid refunded amount?
Pnr number jybh8p
Can u just let me know how the charges are being charges as in ticket amount of rupeea 2400 u r charging cancelled amount or charges as 2000 then what is the meaning of booking refundable...

Ref: pnr no y7jq3y & flight – 6e-654 date – 11th nov 2017. Travelling to chandigarh via bombay. I have reached bag drop/check in desk by 4.25 am for my 5.20 am domestic flight but we were refused to travel in the flight stating we are late and cannot accommodate in the flight and asked us to meet indigo helpdesk and they tried reaching boarding point and allowed us to board the same flight (In between 15 mins delay in meeting office staff)....

I am a banker and a regular traveller on ur indigo flight and would like to bring to light the very casual and indiffrent behaviour of your ground staff who was manning the ticket counter.
On 11/7/2017 i was on ur flt 6e356 on way to nagpur. Since i had a torn knee ligament my i sought an aisle seat from the staff at the counter and told her of my problem. But instead of helping me out very coolly she told me that no aisle seat was...

Flt 509 flies between nagpur - indore - delhi - ranchi sector. But i am not able to book ticket for nagpur ranchi for this flt as indigo website does not show this flt available. Until a week ago it was shown and available for booking. But from tuesday it is not appearing. Pl look into it and update the website. Flt 436 between ranchi nagpur has the same problem....

Trip id[protected]/11/17
Last lap indigo 6e342 bom 14:25-18:10 pat on nov 20. Two senior citizens, m76&f67 were refused travel at bag drop/check in desk by lady staff though we reached just before 13:40, closing time. All pleads failed. Paid rs.10262 extra for new ticket @ 14:10 for 6e786 on nov 21 which is illegal.
Demand refund and apology....

1. My son's flight was scheduled to take off at 8.50 pm.

2. My son cheques at the counter 7.00 pm.

3. Which is one hour fifty minutes prior to takeoff.

4. Your ground staff at delhi airport refuses him boarding pass saying he is late. (One hour 50 mins is late.)

5. He has to buy another ticket spending rs. 11, 000/-

6. I want my son's hard earned money back.
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I booked a flight from banglore to patna dated 28th nov 2017 and i reached 40 min prior to departure time and i was not allowed to board the flight saying that i was 5 min late. I requested the concerned executive as well as manager of indigo airlines and they didn't even bothered to listen to me. This is so disgusting and worst experience i ever had. Due to this reason i had to book another flight worth rs 8000. When i entered inside the...

Hello,
I (Mahima mehta) have travelled by flight 6e 56 on 16th nov 2017 along with my toddler from dubai to chandigarh. Seat numbers 5a and 5b...
I am highly disappointed with the services of indigo staff as they showed zero concern over a toddler travelling and submitted our stroller 55 minutes late to us even after the flight arrived well before time.
First of all the whole purpose of carrying a baby stroller is convinience...

We four missed indigo flight 6e 188 (Pnr lypnpp) on 19.11.2017 from chennai to port blair by 15 mins, at that time we asked indigo customer care enquiry inside chennai airport for alternative option. She told that they will give 20.11.2017 date flight which costs around 40, 000 after adjusting current ticket we have to pay around 20, 000.
We surprised after checking online for 20.11.2017 total fare itself for 4 pax is 28, 000 only.br...

Have lost my boarding pass and i need a duplicate of it for official use.

Name: prakash n

Pnr no.-u97uhf
Indigo airline 6e 985 from coimbatore → new delhi on 26 jun 2017
&
Pnr no.-v7bykl
Indigo airline 6e 3752 from new delhi → coimbatore on 19 jun 2017

Kindly process my request as soon as possible since it's urgent for me to submit the same in my office.
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It’s just unacceptable experience with indigo airlines which makes me decide about not repeating to travel with them again.

I was being informed about my luggage not being loaded with my flight and it was at my origin location ones i reached to destination. I still cooperated and waited till i received my luggage arriving in next flight but it was surprising when i received my luggage it was badly damaged and it was sent...

I had booked for a travel scheduled on 10th november 2017, from lucknow to chandigarh, via a connecting flight from new delhi (It was a single booking with a pnr no - chzynk). The carriers were indigo flights 6e-423 (Lko-del, scheduled departure at 10.40 hours, arrival at delhi at 11.55 hours) & 6e-937 (Del-ixc, scheduled departure at 13.50 hours, arrival at chandigarh at 14.45 hours). Reminding the gap of 1 hour and 55 minutes at delhi.br...

Disappointment with indigo airlines staff

My parents were travelling from goa to mumbai 6e – 418 also to mention a wheel chair passenger they had their worst experience with indigo airlines even though they have been travelling for a very long time. They reached the airport at 3:45 pm for an 5:10 pm flight. (According to the rules on the ticket page a passenger is allowed to check-in 1 hr prior to the departure gate closing...

Hi,
I just want to escalate one issue regarding the cheating by your staff. We booked a fph package for dubai which was starting from 22nd nov, 2017 to 26 november, 2017.
We were two families and in this package we booked two rooms of hotel (Savoy suites hotel apartment) and flight of indigo.

We applied visa through indigo on 13th nov and out of 7 applications 6 was processed on 16th november. One application...

I have booked flight 23 nov 17 morning 6:20 flight 6e 458 everything was done
I was in queue meanwhile my kid asked for washroom it took 4 min when i back to counter they cancelled my ticket and sold it out in higher price.
Now can we know that seat was vacant after my forced cancellation or sold out
In same time in what price by indigo airlines 6:10...

Flight no - 596 (Kolkata mumbai) 31/10/2017 @ 17:00 for deepika dessai and hitesh sindhu.

I was issue ticket and then was denied from handing over my boarding pass. Due to rude nature and unnecessary ego of the ticket issuer.

This was so disturbing, that i was issued the ticket, than why was i not allowed? They were so stubborn and insensitive. I just cannot forget the traumatic situation that guy had created,...