IndiGo Complaints & Reviews

Dear Sir, I boarded flight no 6E175 on 28.06.15 from Varanasi to Delhi vide PNR no- B1WY5L. We two passangers had total 48Kg luggage as mentioned in receipt no [protected]. Total Luggage weight permitted is Free Checked In Baggage Allowance=2*15 =30Kg Hand baggage allowance =2*7 =14 Kg ____________ 44 Kg So, I should have been charged for Rs.250*4Kg= Rs.1000 In lieu of Rs 1000 I was charged Rs.4500, I was forced to pay . I paid...

Hi... I travelled Jaipur to Mumbai, dated on 23 June with my family with Go-indigo Airlines. I put my phone in my bag and submitted bag to Indigo checking team Jaipur and when I received my bag from Mumbai airport the phone was not in my bag. They theft my phone. and not admitted and not giving me any computation... They are not accepting that its their fault and not behaving like a professional company... It's very shameful for them. Thank...

A.Misbehaviour by Mr Vikas of Indigo airlines with army officers: 1. With lt Gen SK Patyal on 28 june 2015 while checking in for flight 6E 5th from jammu to delhi.spoke rudely and forced him to shift the que after the passenger had waited for a long time and about to approach the counter for no reasons. 2. Tried to harass Col Ajoy bakshi and Col Bhalla while checking in for flight no 6E 535 on 01-oct-2014 . 3. The written complaints of...

My daugter Lehar Bagaria age 20 is returning from bangalore to kolkata by today's IndiGo 6E349 flight and the staff on floor named Sneha spoke rudely when my daughter insisted for a window seat. on top of that, while my daughter was boarding the flight, the crew specially asked Lehar for other details and harassed her. she is very disturbed with such a rude and unfirendly harrasement done to her.please help...

Error Message 1018 : Sorry, we are unable to reserve the selected flight(s) at this time. Please select another flight(s). It may be because of an error or system restriction. Please try again or contact our call centre at[protected] or +[protected]...

I booked a ticket from Delhi to Kolkata for 1st July, 2015 ( Ref : X58I6F) on 1st June, 2015 by paying Rs 3297. On 23rd June, I tried to modify that ticket and reschedule to 13th July. The balance payment of Rs 3492 was debited from my account but the ticket was not modified. ( Please refer my transaction through netbanking of Allahabad Bank, Transaction no. 32567). On contacting Indigo customer care executive, I was told that the booking...

I was assigned seat 25C Gate A5 on Indigo 6E 473 Mumbai to Bangalore on 25th June. I got the boarding pass at circa 6 pm for a 8.20 pm flight. At 7.20 pm I checked with Indigo staff who advised me to wait at A5 as printed on the boarding pass. I didnt realize they changed the gate to to A2 and missed the flight. I was ushered to the security for cancelation of my Boarading pass and asked to go to the counter in lobby. On checking there...

This is Dharmesh gala, regular traveller of your airlines. Today I had a flight from Hyderabad at 5.40 am, I reached airport before time but because your staff delayed to issue boarding pass, I reached at checking point 40 minutes prior. The guy at that point named- Mohammad Anisur dint allowed me to go in stating we have to come 45 mins prior. Due to your staffs mistakes I have to miss my flight. Now who is responsible for my loss Below...

This is Dharmesh gala, regular traveller of your airlines. Today I had a flight from Hyderabad at 5.40 am, I reached airport before time but because your staff delayed to issue boarding pass, I reached at checking point 40 minutes prior. The guy at that point named- Mohammad Anisur dint allowed me to go in stating we have to come 45 mins prior. Due to your staffs mistakes I have to miss my flight. Now who is responsible for my loss Below...

Indigo 6E 364 Economy Coimbatore 22:25 Chennai 23:35 Last Friday(19/6/2015) Night i went to chennai by flight from Coimbatore. Indigo flight 10.25 PM departure from coimbatore but not arrival to coimbatore and also no proper intimation. i ask to concern staffs but they give no proper response. and also flight arrival at After 1.00 AM in this situation i went chennai means how to manage accommodation ? full and fully reponse by...

I was travelling along with my friend Karan from Mumbai to Delhi from your airlines details- Indigo 6e-186. It was scheduled to depart at 17.35pm, I reached on time but due to the continuing line when we reached the counter desk they replied that the counter is closed. On several requests they did not allow us to check in. As I have to attend the meeting with a lawyer namely Mr.prashant Yadav in Gurgaon I went to the main indigo counter and...

This complaint is regarding the security staff ( Mr Shivaji & Mr Koshik) of Indigo airlines.I was travelling from Delhi to Bangkok on 06th June 2015 and there was a stoppage at Kolkata (having flight number 6E 273) and unfortunately i forgot my mobile in the flight which was going to Agartala. I immediately reported to the airport authorities and they informed me that they have found the mobile and will be handed over to me on return journey....

I had very bad experience with indigo at srinagar as due to airindia flight tyre burst our flight was cancelled suddenly at 14:00 hrs (BOOKING REFERENCE - Z6YC3C) from srinagar to vadodara via delhi. But at that time they told me that accommodation will be provided by them and if accommodation is not provided you have to submit bill on next day and we will reimburse you. But on same day after i called them, they arranged my flight from srinagar...

Dear Sir, Pl go through my Booking referance No. M5ZYVV for your Flight No. 6E 205 ( destination to Kolkata ), which was left me in Delhi Airport at 9.55 AM on 29th April 2015, without calling my name even after I was having the Boarding Pass of the same Flight. This cost me, without any mistakes of mine by your esteem organisation for Rs. 5, 406/- towards charges for rebooking the ticket for the Flight No. 6E 201 ( at 11.55 A M )...

Dear Sir, I undersigned have been enjoying your esteem flight service for my official visit to Thuruvananthapuram, Cochin, Hyderabad, Delhi, Kolkata, since 2007 and also i am quite delightful your nice/co-operative services. But it was very shock and annoyed me, when your Flight bearing No. 6E 205 ( Way to Kolkata ) left/miss me in DELHI Air Port at 9.55 AM on 29th April 2015, even after I am having the Boarding Pass of the Same Flight...

iT IS OBSERVED THAT THE AIRLINE (goindigo) HAS BEEN ALLOTTING SEAT WHICH IS ALWAYS A MIDDLE SEAT IRRESPECTIVE OF SEQUENCE NUMBER AT ITE OWN AND ISSUING BOARDING PASS WITHOUT MY CONSENT AND WHENEVER REQUESTED AT AIRPORT THE GROUND STAFF NEVER COOPERATE RATHER ASK MONEY FOR ANY KIND OF CHANGE, TODAY IT IS FIFTH TIME YOU HAVE ISSUED A SEAT NO 14E AGAINST SEQUENCE NO 13 I KNOW AT AIRPORT I WILL BE ASKED COUGH UP MONEY FOR A CHANGE. PLS NOTE...

I booked following ticket to fly to mumbai for treatment of my mother to mumbai. Date Time From To Flight No. Terminal Airline PNR No 12JUN 06:00 KOLKATA MUMBAI 6E318 INDIGO K7D2GM It cost Rs-15117/- I missed that flight as I had not given any booking pass as I reported 30 mins not 45 mins prior departure. That day following events taken place which are as follows Scene 1:At 0515 hrs:I rushed to the counter for boarding pass and informed...

I had booked the tickets on 16.4.2015 for mumbai to delhi and back. My PNR No is SCQUSN AND FLIGHT NO 6E-178.Due to some unavoidable reasons i cancelled the tickets on 17.5.2015.I got refund of only 1792.it was credited in my account.Next day i enquired with the toll free no[protected] about the issue they said that i had booked as no refund ticket. Just tell me will somebody will opt for such an option.then i had asked for the breakup...

Sir, I have booked flight ticket from Ahmedabad to Mumbai for one person and payment made through my net banking account with SBBJ on 12.06.2015 with transaction id DSBJ[protected]IG0AECLXV7 TRANSFER TO [protected] INTERNET BANKING TRANS. But, I have neither got my ticket booked nor got my money back in my account till 18.06.2015. I want to know how long I have to wait for my money to be credited back in my account....

Passenger name: Manish Agarwal. PNR K5ZVPF, DOJ: 9 June 15, Origin: Bangalore Dest: Bhubaneshwar. I was carrying a gold chain in my check in baggage which was stolen by cutting my check in baggage by IndiGo luggage handlers. We have gone ahead and complaint against the airline to their customer care and also to Airport Inspector. Airline have not given any solution. Also seeing the CCTV footage, there is no tapes for the Check In Baggage...