IndiGo Complaints & Reviews

Dear Sir/Madam, This is with regards to a cancellation of ticket that I made on 14March 2015.booked through GOIBIBO .the ticket was for a flight from Kochi to Hyderabad on 22 March 2015 with PNR no DDY44U. Despite the cancellation on your website, I still have not received refund for the same. kindly expedite the refund payment ....

I had booked tickets for 7 members from then Mumbai to b'lore and back from B'lore to Mumbai. Since one member was unable to come we had cancelled the 18th April's flight for her. The name was Mrs. Vidya Karnik. When we arrived at B'lore on 18th we were informed that Mr. Vijaay Joglekar's ticket was cancelled instead of Mrs. Vidya Karnik. We had to purchase another ticket costing Rs.7670/- immediately. When we reached Mumbai we approached...

This is regarding indigo flight 316 (Thiruvananthapuram to New Delhi, Booking ID: N6EOCRS9X) booked on December 16, 2014 through Goibibo. I have cancelled the same ticket, but the ibibo has not yet refunded my money.I have wrote several complaints but the agency is not responding properly. KINDLY DO THE NEEDFUL...

We had made a reservation for the 25th of April for 4 people as is visible under this booking number. My wife one of the names on this ticket called up on [protected] and spoke to a gentleman, don't remember his name and asked him to specifically change only her (Nanika joseph) flight to a Goa Mumbai sector for the 27th of April. She was assured that the needful had been done and she had only to pay rupees six thousand something for the change....

Sir/Madam I boarded the Indigo Flight 6E 292 from Chennai to Guwahati today with a patient. I had been allotted seat no. 30 D, E and F.But during the entire flight, we had to bear with the foul toilet smell constantly and the patient whom I was accompanying was facing trouble .Till kolkata it was tolerable to an extent but after kolkata the situation worsened and the same was brought to the notice of the crew member.Each ticket costed us...

Sometimes facts are stranger than fiction why else would one ever think that IndiGo airlines would flounder and how...! my uncle and aunt travelling back to New Delhi from Hyderabad Flight 6E 564, departed from Hyderabad at 2150 hrs;arriving at Delhi Airport terminal 3 at 24.05 hrs had this most harrowing experience when to their dismay they found that the suitcase they had checked in had been ripped open, the lock and Indigo seal had been...

Sir/Madam On 11 Apr 2015 I had booked a ticket from Kolkata(CCU) (9.10 am) to Imphal (IMF)(10.45am) for 22 Apr 15 for the flight 6E 523 at around 09:30hrs After making payment, an amt of Rs 2577 /- (Defence booking) had been deducted from my account while paying through net banking 11-Apr[protected]Apr-2015) to TRANSFER INB Indigo Airlines INDIGO_AIR Payments Bill desk.com POS PRCH[protected], for Rs. 2577.00/- But ticket was not booked....

I had booked a ticket with Indigo a year ago for travel on the 23rd January 2015. I had then called the customer service team to rescheudle the dates of travel to the 25th January and also add an infant to the journey, they stated that the dates had been changed and all I had to do was to pay a difference of INR 8000 at least 24 hours prior to the travel date. I live in Dubai and I had come down for the holiday purpose, I tried to pay...

Flight no 6E 166, PNR O4W7NV, seat no 4D; carrying only one bag; Total weight with laptop 9.4 kg, without laptop and iPad, 6.8 kg. Forced to release the bag as checked in. Surprisingly a lot many passengers who were not corporate passengers are carrying more than this on the same flight. Ground staff refused to weight hand baggage of any other passenger.If Indigo senior officers see this before this flight lands in Delhi, this statement can...

Sir/Madam On 06 Apr 2015 I had booked a ticket from Bangalore(8.20 am) to Hyderabad(9.25am) for 19 Apr15 for the flight 6E 356. After making payment, an amt of Rs 1824/- had been deducted from my account while paying through netbanking. 06-Apr[protected]Apr-2015) TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments CSBI[protected]IG00VMFKM4 TRANSFER TO[protected] 1, 824.00 But ticket was not booked. When I called to your customer...

I was booking tickets for me and my daughter(KULDIP BISHT& MANSI BISHT) on line for air travel from patna to delhi. The flight no. was 6E 493 of Indigo airline on 30 Apr 15 . I continue completing booking steps upto transfer of Rs 4380 via net banking bearing reference no.CSBI[protected]G00VZPFI1 to transfer ID[protected]. but sooner I finished transfer due to some system error I could not complete booking process and could not get...

I, basically from jaipur, working in pune.. was informed late night at 1 am dat my grandfather has expired. I was eager to reach home and the nearest available flight was from mumbai.. I rushed to mumbai and covered the distance within 2.5 hours to catch the nearest flight to jaipur.. tried to do web checkin on the way but could not do so due to server errors.. I called customer care and the person told me he has informed at the airport that...

I took a flight on Saturday, the 4th of April from Mumbai to Bangalore and forgot my passport in the front pocket of the seat. I called up Indigo within two hours of landing and was promised somebody will look for it immediately. I told them all details including seat number so it shouldn't have been an issue to find it. Later I even found out that the plane stood still at the airport for the entire night. However, today is Wednesday and...

Hello, I had booked a ticket for BLR-->COK flight, indigo airlines, scheduled on 29th march, sunday. The flight was at 8:45 am.I reached bit late around 8:15 am due to traffic jam and the person at the check in counter for indigo dealt with me in a weird manner and didnt let me check in.please find below the flight details. MakeMyTrip Booking ID -NF[protected] First thing i got late because of things beyond my control and since...

Dear sir/madam I MR. TINKU PAUL BOOKED FOUR TICKETS FROM GUWAHATI TO KOLKATA DOJ 05.07.15 BEARING NAME 1.MR.SANJAY ROY(M) 2.MRS. JAYA ROY(F) 3. MR. TINKU PAUL(M) 4. MS. PRIYANKA ROY(F) MY AXIS BANK ACCOUNT HAS BEEN DEBITED RS.7284.00. BUT I HAVE NOT RECEIVED ANY MAIL OR SMS RELATED TO MY BOOKING. PLZ DO THE NEEDFUL. REGARDS TINKU PAUL [protected]...

>Hi, This is Rishi Anupam along with my wife Usha Khurana was supposed to board flight at 3:15 today from delhi to bangalore. We had some extra luggage which was not considered ok without payment. I call to my brother & returned few extra luggage to him. It took time thus we missed our flight. We pleaded to staffsvto board the flight. But we were not allowed. All were in non cooperativearative mood & lots of fuss was created unnecessarily....

DEAR SIR/MADAM I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 5 APRIL 2015, I HAD TO FLY IN DISTRESS TO JAMMU FROM BANGALORE AND I HAD BOOKED YOUR FLIGHT NO.6E-118 VIDE PNR NO. R7PD7Z . THE FLIGHT WAS TO SCHEDULED TO FLY FROM BANGLORE TO DELHI & CONNECTING FLIGHT FROM DELHI TO JAMMU FOR WHICH I WAS CHARGED AN EXORBITANT PRICE OF RS 11549/- I HAD REACHED THE COUNTERS IN BANGALORE ON TIME AND THE BOARDING PASS WAS ALSO ISSUED...

First Time in my life and my more than 25 yrs of travel all over the world including Indian domestic sectors I was asked by only your airline to weigh my standard Laptop bag. When I refused to do so. Your check-in desk supervisor and manager made me to pay for 8 kgs of my handbaggage additonal Rs 2000. I think you have lost me as customer of your self acclaimed leading domestic and international Indian Airlines. How can you claim to be better...

I have cancelled the ticket having PNR J5CFSS for my friend Saibal basu at Chennai Airport in Indigo counter for return Journey from Bangalore to Calcutta dtd. 20/03/2015. This is because Mr. Basu could not come due to some unavoidable circumstances. Till date I have not received the amount Rs.5829.00 (mentioned by Indigo official at Chennai Airport). The Air ticket was booked through Make my Trip having Booking ID: NF[protected]; booking...

Dear Concerned, I had booked Indigo on 7th April 2015 from HYD to MAA... Due to change in the flight schedule (preponed) PNR No D75UXM, I had to cancel the booking. Under various options of reasons of cancellation, I had chosen the reason as the above mentioned one & the refund amount was shown around 3750... Now it is displayed as 370... I need a clarification on the same. Pls understand because of rescheduling I had to cancel...