IndiGo Complaints & Reviews

Respected sir/ma'am My complaint is regarding the ground staff on duty today 13-May-2015 working in domestic airport T1 New Delhi. while issuing the boarding pass to flight bearing number 6E435 from Delhi to Srinagar departure time- 12:05 pm' some of your staff members( NAMELY DEEPAK AND HIS FEMALE ASSOCIATE SUPERVISOR) misbehaved with me and made some racial comments such as calling me a terrorist. Despite I being a frequent indigo flier...

I travelled on 10 May from Delhi to Hyderabad at 1540/1750 on flight 6E377 My PNR number is UDSGSK. I was carrying medicines in glass bottle, told at check in counter to mark it as Fragile . Also told him that its completely glass so need to be taken care of. When we reached Hyderabad, the fragile item also came in belt (number 3). It was not given to us personally. Glass bottle was completely damaged and medicine was spilled in bag. We...

sir/madam my name is bhanu prakash last month i travel in goibibo flight.i reach the airport very late the persons in help desk help me alto (hari babu, sheeba, priya.r, surfikkar).on request on me they gave me special permission to enter into the flight.once again thanks for all the persons who help me in the airport in goibibo help desk....

Sir/Mam, The transactions were happened during flight booking on 07may2015 and my bank account was debited with following details: 07-May-2015 TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments Ref (1): DSBI[protected]IG00ZKROV4 TRANSFER TO[protected] INR 18, 938.00 07-May-2015 TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments Ref (2): DSBI[protected]IG00ZKNXF9 TRANSFER TO[protected] INR 6, 326.00 There after...

I am travelling frequently with flights.I am not at all happy with the service which offers the indigo airlines to passengers. It is only money making business. I experience horrible behaviour from the indigo staff on airport. After long que I reach @6.40am on the boarding pass counter for my schedule flight 7.30am.staff told that you have miss the flight now we can not allow you to board the flight as boarding has been closed. I requested...

Dear Sir / Madam, It is very sad to inform you that this morning 02 Sr. Citizens (01 Pax suffering from Cancer ) were travelling in the Flight 6E 452 on 06 May 15 boarded the flight at 10:20 from Bengaluru - Mumbai. On their arrival at Mumbai there was no Wheel chair for the patient Mr. Mangal Moy Mukhopadhyay who is suffering from cancer to carry them back to the airport. They had to wait outside the aircraft in the scorching heat...

Dear Sir/Madam, We had booked 7.55 pm indigo flight from Bangalore to Pune on 4th May 2015. The indigo flight was departed at 8.02 pm from Bangalore. We reached the Bangalore airport 30 mins before the actual time(7.55 pm) and also we didn't have any luggage for screening but still the lady on Indigo Boarding Pass counter(Bangalore) didn't give boarding pass. I requested the lady for the boarding pass for 4 to 5 times and also told...

I tried to book an air ticket from Imphal to Delhi on 1st April, 2015 by using Net Banking o[censored]nion bank around 4.00 pm. However an amt of Rs.3, 769 has been deducted from my account but before confirmation arrived it was failed due to some technical error. Immediately I contact Indigo representative ([protected]) and they told me that the deducted amount would be refund to my act. within 4-5 working days. Unfortunately till today the said...

I was traveling in your flight on no 6E 265 from Bhubaneswar to Hyderabad on 30th April 2015. I was told at Hyd that the baggage was wrongly despatched to kolkata. The same day I was to fly by emirates to CHICAGO and I had to leave HYD on 1st may 2015. I am yet to hear from you regarding the baggage. I was told that the baggage is located at kolkata. Please inform the details & Request U to inform the developments to my mail [protected]@gmail.com. I...

I was scheduled to with my husband to goa with Indigo 9331. Where due to some unforeseen event I reached to the boarding pass window at 7:15 am where my scheduled flight was at 7.50 am. The indigo people put me and my husband in no show passenger list stating that we are delayed for boarding. Where i have personally seen them boarding passenger who reach half an hour prior to departure. Indigo has been doing this to charge hefty amount of...

Hi Team, My name is Mohammed Fahad and I had traveled by your airlines yesterday i.e 30th April 2015 from Dubai to Bengaluru. My PNR number is T5TZJS. I have attached a copy of my boarding pass issue to me as well. During check-in I had excess baggage of 5kgs and an over-sized baggage i.e. a 42 inch TV. The person at the check-in counter informed me that I would need to pay extra for the excess and over sized baggage. I paid in total...

Dear Sir I am K.Narasimha sah, a Chartered Accountant from Chennai. On 28th April 2015 I have travelled in Indigo Flight No.6E 311 from Hyderabad to Chennai along with 3 of our Office colleagues vide Seat Nos .12B, 12C, 12D 12 E. We were having 6 baggages and the same have been weighed for 72 Kgs by the Indigo Boarding Pass counter Staff at Hyderbad Airport. We have also paid Rs. 3, 000/= toward additional baggage charges for the excess...

I AM SORRY TO BRING TO YOUR KIND NOTICE THAT 23/04/15 I HAD TO TRAVEL FROM HYDERABAD TO NEW DELHI BY GOINDIGO AIRLINES. I HAD OBTAINED BOARDING PASS OF GOINDIGO FLIGHT NO.6E 302. VIDE PNR NO. L8FJKJ DATED 23.04.2015 DEPARTURE TIMING 17:15 HRS FROM HYDERABAD TO NEW DELHI. I HAVE DULY COMPLETED MY SECURITY CHECK IN AND WAS WAITING FOR MY FLIGHT AT SECURITY HALL. I WAS LISTENING THE ANNOUNCEMENT AND WAITING FOR MY FLIGHT. AT 17:40 HRS I CONTACTED...

I have been fan of indigo and prefer to fly indigo, but today in Chandigarh airport I had really annoying experience. Indigo is supposed to ensure a uniquely smooth, seamless, precise, gimmick-free customer experience but my check-in counter experience was totally opposite. The gentleman sitting at express check-in counter seem to be cross with me for no apparent reason. He had problem with everything. First he asked me to show identity proofs...

I travelled from Delhi to Mumbai by Flight 6E 149 on 27th April 2015. I had booked veg meal in advance with the ticket to ensure that I could have veg food of my choice on board, but I was informed by the air hostess that they have sold all veg food except sandwitch to the passengers on board, and I was only left with the option of sandwitch which was of very poor quality and taste. I am a frequent flyer and I never had such bad experience...

Dear Sir/Madam, On 22/04/2015, I tried to book a round trip for four persons from DEL to COK for dates 10/06/2015 and 07/07/2015 respectively through Indigo mobile App. But after payment I got an information showing that "your transaction was successfull, but can't able to book ticket now. Your money will be refunded within two to three days." But till the date I didn't get my refund. I'm here providing my transaction number and...

Hi, Yesterday i have travelled from kolkata to mumbai by flight 6E 596 and my seat no 30A, I was not feeling well so i have request your air hostress to change my seat, but they told me will get back to me and after some time they have announced that few seats are available and if anybody want to change the seat they need to pay extra. I was feeling suffocation and not feeling well, this kind of behavior gave me a feeling that i...

I have never seen such irresponsive behaviour by any airlines as they did on 28th april 2015 flight no. 6e-151, the flight was to take of by 08:55 hrs and i was at airport by 8:15am it was plenty of time... i requested them a lot. Even the supervisor has taught me he hasnt helped me... on resheduling the asked me 16455/- to pay... they were not even ready to refund... though having 40 mins of time they didnt let me board at plane... my small...

Myself Syed Mannan airline PNR and e-ticket SFEJ4R was travelling from Bombay to Hyderabad had my flight delayed by 40 minutes on 25th of April 8.40 pm. As I received a computer generated message stating that my flight has been delayed by 40 minutes and it would take off by 8.40. I reached the airport by 7.15 and saw a que. I waited in the que just to find out in the end of the counter that my flight counter has been closed with out any announcement....

My name is Bhrigu Kumar Joshi. Yesterday (25th April 2015) I travelled in indigo flight no. 146 from Bangalore to New Delhi Seat 8F and sequence number 180. I successfully checked in my baggage that was dark blue colored American Tourister trolley bag. But when I reached Delhi airport I didn't receive my baggage. The Indigo staff at airport filed a missing baggage report and ensured that they will keep on updating and send my baggage to my...