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Indus Motors Complaints & Reviews

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Last updated Apr 21, 2024
Complaints 225
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47
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Indus Motors reviews & complaints page 5

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A
Ajasudheen
from Angamali, Kerala
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service issue repair

I am using maruthi vitara brezza since 2017 october 30. I am writing this complaint to bring your attention into an important matter. My vehicle number is kl-07-cl-8344. I have done my second last service about 8 months before at kalamassery indus motors. During that service the advisor found an issue with the horn and he said i will get the replacement as soon as possible and it was under warranty. And i am very sorry to say that till now...
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Rajendran Nair V
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligence in servicing the car

Address:Sakhav, Kudavoor P O, Thiruvananthapuram, Kerala, 695313

Dear sir,
I have given my balenlo for servicing on 05th october 2019 at indus motors service centre, venpalavattom, thiruvananthapuram. I drove back the car after servicing to my home and after that i didn't use my car till 12th october evening as i was out of station. And on 12th october 2019 when i drove the car i noticed that the oil indicator blinking and the car was not moving with full power as earlier. After reaching home when...
+3 photos
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J
jubin34
from Delhi, Delhi
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complaint regarding the quality of new vehicle

Address:Kanjikode, Palakkad, Palakkad, Kerala, 678621

September 28, 2019.

Dear sir,

I have purchased one ertiga vdi 1.5m on september 02, 2019 from indus motors, palakkad, kerala bearing regn no. *, application no.*. Yesterday i have noticed one oil spot where i have parked the vehicle. I believe that around 100ml of oil have been drained from the engine. I took the vehicle to indus motors from where i have bought the vehicle, there they have informed me that the...
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J
jubin34
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding the quality of vehicle

Address:Kanjikode, Palakkad, Palakkad, Kerala, 678623

September 28, 2019.

Dear sir,

I have purchased one ertiga vdi 1.5m on september 02, 2019 from indus motors, palakkad, kerala bearing regn no. Kl 09 as 1155 chasis no.167454, application no. Kl[protected]. Yesterday i have noticed one oil spot where i have parked the vehicle. I believe that around 100ml of oil have been drained from the engine. I took the vehicle to indus motors from where i have bought...
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B
Bobbymukkoottuthara
from Malappuram, Kerala
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about the car wagon r I bought recently

Address:Kottayam, Kerala

I bought ne wagonr two months ago. And the executive said me that they will not give any accessories like floor lamination, nor side beeding and even rain guard and car cover also. He said as if it is impossible. Finally i agreed with him. But at same time my friend bought the same car from avg, they have provided floor lamonation, rain guard and car cover also freely without increasing any extra charge. I was very much disappointed. It took...
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A
action council vellarada
from Thiruvananthapuram, Kerala
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maruti wagon r vxi 1.2

Address:Cordial Towers, Kesavadasapurem Road,Pattom P.Om P.O, Thiruvananthapuram, Kerala

I, c. Ravindran rtd. Dfr from 83 armed regiment, booked the car on 18/03/19. Thereafter the total required had been paid to the company. Now the vehicle is with indus motor co. Pvt. Ltd. Trivandrum. Three times they have postponed the date by repeatedly saying that kindly wait for two more days. They are deliberately delaying its delivery and spoiling the good name of maruti. Therefore, you are kindly requested to take step for its immediate...
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M
Midhun Singh
from Mumbai, Maharashtra
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water coming inside the car

Address:Thiruvananthapuram, Kerala

Dear, i was took my car last sep2019 no kl01c3464 alto k10 vxi.. Frm indus pattom.. After one month i had saw some water inside the car on bottom left side of the driver seat. I was workd kottyam manorama road on my first service time.
And i given avg to first service.. And i registered my complaint.. They find water coming inside the bottom mat. They replaced mat..2nd service i given indus kodimatha. Kottym... After one month same...
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Address:Indus Motors Bharanikavu

We had purchased a pre-owned tata sumo kl 01 x 6670 from indus motors bharanikavu on 25th jan 2019,

Can you imagine until now we haven’t received the cc termination letter.

Every day we call mr. Sabumon (Manager) and he keeps on promising that he will get it as soon as possible.

It’s been almost 7months. Can’t wait any more we are planning to move legally.

It would be great...
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A
Abilu Albert
from Chennai, Tamil Nadu
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car painting default done by body workshop in indus motors thevara

Address:Ernakulam, Kerala

I had given my vehicle kl-40-n-1488 on monday at 12.00 pm on indusmotors thevara branch for body workshop for replacing my car bumper and left side headlamp replacement. The service consultant gave me the car after repairing on morning 25/07/2019 @10.00am, but as per checking i had seen painting defaults in right side of the bumper. Is this is way the company responsibility of doing it? I had lost my time for getting it. I shouted it for...
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S
sreejithsa
from Ernakulam, Kerala
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misrepresenting mechanic

Sir,

I have owned one alto lxi old model, inbetween one journey to kunamkulam, our vehicle brakedown in chavakkad, we informed nearest dealer indus motors, iringapuram, near guruvayoor, they picked the car to showroom, first they informed complaint of timing chain, then there is no complaint for it, then mechanic called me there is huge work to engine it will be around 35000/ for the work ;, then i take that car to next workshop,...
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Address:673541

I bought vehicle from indus motor from near 2months back and and was experienced a very bad, worst experience from the dse, sales team and including ccm and not further action action has been taken to situation, i have proven my compliant multiple times to team and they were totally agreeing the concern on phone calls and meetings, but they are not willing to take any action, remediation or compensation for the situation that a customer faces...
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M
malloottan
from Perumbavoor, Kerala
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committed works not done on the vehicle

Vehicle kl6j 3069 (Wagon r) produced your service point for 2nd service during last week. While delivery time the sales executive committed to undercoat the vehicle. This fact intimated to the service point at the time of fist free service and they told that the gun was damaged and committed to do it 2nd service. Before going to 2nd service contacted the service manager and sales executive sri. Azeeb about it. They assured to do it and vehicle...
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M
mohamedazhar
from Shoranur, Kerala
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refund cheque cheating

Sir,
This mail is regarding a very serious issue happened at the kotakkal indus motors branch within me. Few days back i received a call regarding a cheque matter from my kotakkal executive mr. Musthafa. He said that a cheque has come from the head office which has to be in his name but as of a mistake from head office account dept. It was mentioned as customers name. He also said that it is an incentive for him which is provided...
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R
Rishi K.M.
from Mumbai, Maharashtra
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running services complaints

Address:Kochuthundil, Thathammunna, Alappuzha, Kerala, 690503

Vehicle number:- kl-31-c-4547.

I had issues with the vehicle since the first year. Which i told during the free service and extended warranty period then it was not taken care. Now asking for huge amount i am not at all ready to pay and also not satisfied with the customer service. Spoke with manager abhilash, customer care manager they are least bothered about my concerns.

Vehicle not even completed 50000kms...
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A
Asif Faisal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swift new model petrol

Address:686507

നിങ്ങളെ പോലെ ആളുകളെ പറഞ്ഞു പറ്റിക്കാൻ മറ്റാർക്കും കഴിയില്ല ഒരുപാട് പ്രാവിശ്യം വീട്ടിൽ കയറി ഇറങ്ങിയത്തിനാൽ ഒരു കാർ വാങ്ങി അതോടെ ആ മാരുതി എന്ന വിശ്വാസം നിങ്ങൾ കളഞ്ഞു...
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D
dauphin2k
from Jaipur, Rajasthan
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misbehavior from your sales officer mr. binu mathew over phone

Address:Pathanamthitta, Kerala

Sales Officer Mr. Binu Mathew, at Ranny: Vaniyadathu Complex, Mamukku, mob-[protected] has no manners how to talk to customers and is speaking in such a bad language on phone which has been recorded and will be taken legal action against soon. If sales is so important that doesn't mean that you should speak ### and no control over language. Why this person is speaking crab and now threatening my parents to deposit booking amount. Whereas...
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G
gimiya george
from Bengaluru, Karnataka
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poor service dealings

Address:Palakkad, Kerala, 678544

I brought an alto k10 from palakkad koottupatha showroom. On my first service i register a complaint about the dirt after service. This is my second service and they force me to take the date on 20/1/19and promised me to take the vehicle. But when i called them, they made excuses we'd didn't even attend the calls later. Really shame upon them. They treat customers the least....
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A
adattil mohammed
from Tiruchchendur, Tamil Nadu
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service issue

Address:Malappuram, Kerala, 676503
Website:INDUS MOTORS KALAMASSERY

Sir i am mr adattil mohhamed

bmw 3 series maruthi ciaz, swift, baleno, volks vagon vento corolla these are the vehicles that im using, but i couldn’t get this much worst experience form any dealer that’s why i am sending this mail.

On 8/12/18 saturday evening i parked my baleno (kl 55 x 3232) on no parking area in front of paint shop for a minute and i am back to car but its not starting. I bought this car...
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J
Jossin George
from Ernakulam, Kerala
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regarding the dealers and with the vehicle

Address:670701

We purchased a new car on oct.6 2018 from indus khanaghad showroom. Exactly speaking on nov.25 we happen to see that serval scratches, unusual paintings, and the rusting over the roof part. Of the vechille. When we discuss it with the concern. Authoritoes they ignore those details. And finally thalassery india team take up an initiation regarding this. We want to get the compensation for this because the indus team cheated us. They never...
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M
Moto Jithz
from Pathanamthitta, Kerala
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booking cancelled

Address:695541

I have an exchange swift petrol zxi+ with ma 2007 civic, i asked price for ma car 2, 50, 000 and they insecpt ma car and called me after 1 day and said that they will give me 2, 30, 000 and taken 3 thousand booking charges for new swift and 1week time they asked me that nov 8th will they can give me delivery, okay i agreed with them, yesterday was the delivery day, they called me that executive and ledears saying that they could nt give that...
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