Indus Motors Complaints & Reviews

We purchased a new car on oct.6 2018 from indus khanaghad showroom. Exactly speaking on nov.25 we happen to see that serval scratches, unusual paintings, and the rusting over the roof part. Of the vechille. When we discuss it with the concern. Authoritoes they ignore those details. And finally thalassery india team take up an initiation regarding this. We want to get the compensation for this because the indus team cheated us. They never informed us regarding the problems and damage that caused to the vechicle. On certain places the paint is totally spread.

Regarding the compensation and the complete work should be done as soon as ppssible, we want to get the final decision from the indus team...

Jossin george
[protected]

I have an exchange swift petrol zxi+ with ma 2007 civic, i asked price for ma car 2, 50, 000 and they insecpt ma car and called me after 1 day and said that they will give me 2, 30, 000 and taken 3 thousand booking charges for new swift and 1week time they asked me that nov 8th will they can give me delivery, okay i agreed with them, yesterday was the delivery day, they called me that executive and ledears saying that they could nt give that 2, 50, 000 lakhs for ma car they can only give 1, 40, 000/- only, then why they taken booking from me? Is that we are playing object for them?, seriously that dealing is not good

Last 2years to am servicing my v
Car on indus motors kareelala kulangala branch all servicing time am did the alignment and balancing but unfortunately 2days before i did alignment and balancing in another shop there found high variation and front wheel tyre get damage also
Dear indus motors i will not satisfied with your service i will go for further action
Thaks and regards
Manu manoharan

Dear team indus motors,

Most of your franchise holders demanding advance registration charges in multan, although its owners responsibility to register their vehicle.
Why customer paid them advance registration amount during booking n why bear extra 5000 to 8000 charges for register the vehicle.
If we refuse to pay them registration fee 93000 in advance they refuse to process our booking as its company policy..
Moreover the customer have to buy tracker/insurance/extended warranty one of them from showroom, if not they will not process the booking.
Its matter of blackmailing...
Pl investigate n share ur positive feed back with supporting evidence i. E company policy..

Rgds,

Hamza tariq
[protected]

Dear sir/ Madam,

Just one month ago i baught wagonor car from your indus motors iritty branch . 3 days ago is that engine coolent leackage complaint register and is that reaper. But today also same complaint reflected. So that I requested you to please replace my vehicle . I totally disappointed for your service and your vehicle engine .

Kilomtr 2987
Chasis number MA3EWDE1S00E25158FJ
engine number K10BN5012417
No : KL 58 Y 8951
Contact no : [protected]/[protected]/[protected]

Sir
I am an indus customer for last 5 years.3 days ago (20/8/2018) my vehicle get damaged due to flood. I filed the complaint in [protected] and [protected]. Next day, from mavelikara showroom officials came and tow the vehicle to the showroom workshop. Till now their is no positive response from the officials about the repair of my vehicle.
Vehicle details;
Vehicle number:kl 31 f 612
Model:maruti alto 800 lxi
Chassis no:209616
Place &date:alumthuruthi (Mannar), 21/8/2018
Complaint description:engine not starting

2018 august 02 new dzire zxi+ car 150km ayappol reverse gear ട്രാൻസ്മിഷൻ problem ആയി bharanikavu ഷോറുമിൽ കാണിച്ചപ്പോൾ അവർ ചെക്ക് ച്യ്തപ്പോൾ gear box ഇളക്കണമെന്നു പറഞ്ഞു gearbox ഇളക്കാൻ പറ്റില്ല പറ്റില്ലെന്നു പറഞ്ഞു 150&650 km ആയപ്പോൾ ഗിയറിനു problem ആയി തിരുവന്തപുരം സോണൽ മാനേജർ ആയി സംസാരിച്ചു gearbox ഇളക്കുകയാണെങ്കിൽ car തിരിച്ചുതീരുമെന്നുപറഞ്ഞു ലീഗൽ ആയിട്ടു മുന്നോട്ടു പോകുമെന്നും പറഞ്ഞു 150 km ആയപ്പോൾ gearbox റിപ്പെയർ ചെയ്യണമെന്നു പറയുംബ്ബോ

Today morning I went Palakkad (kootupatha) branch for my car service. I had prior booking, but they are telling me that there is no service for one week. It's very shameful from Indus, that executive name is VIVEK. If you are not taking any service why didn't you inform us?I driven almost 25 Kms to reach there, didn't you keep any value for customers?

Sir,
My car reg no KL 26 F 010 had an small accident a few months ago and I claim in insurance in ur ADOOR showroom.. I had informed the service advisor about my additional fitted lights and full tank petrol.. but unfortunately when I get back my car the petrol level is in reserve state and light are missed. I had complaint many times no response

2015 swift vdi covered 110000 km until last month. Now vehicle is in indus motors last 2 week due to diesel pump damage
Firstly while 10000 km covered diesel pump damaged and instaled new one
Secondly while 40000 km covered pump again damaged and installed new one
Now covered 110000 km again the pump damaged third time
We want to install new one
But indus saying they are not responsible
We had a trust in maruthi vehicle now it lost indus motors cant give an explanation against this complaint of diesel pump

3rd service of my swift dzire was carried out at indus motors, mettukada, thycaud, trivandrum on 13mar and seat belt changed on 17 mar 18. But on 24 mar i seen that left side bumber has been damaged at bottom by hited some where. The same was not checked earlier. Please check cctv records of the workshop and do the needful to avoid financial hardship to the customer

I am writing this complaint because of the worst experience i have faced from the indus motors private LTD dealership agastianmuzhi branch calicut. The executive named Shaiju anthony convinced me that he will be providing me the vehicle within 4 days of the booking as i was about to go abroad after that. I booked the car on friday 16th march 2018 And then i arranged the loan by myself and also i paid the downpayment amount. Due to my need i told my finance guy to disperse the money on that particular day itself and was ready to pay my first emi on the next month itself rather than asking him to disperse two days after that because if i do so i need to pay the emi on after 1 month which i avoided because of my need for the car.He promised me he will be delivering the car by wednesday 21st march 2018. Today when i called him to know the delivery time of my vehicle, then only he told vehicle is not there. Need to reach from bangalore and it will take another 4 days. He cleverly fooled me by taking the booking of the vehicle which is not even available.The

Hi sir i lost my net banking registered mobile number and i'm working in banglore canara bank home branch at arkalgud so far so please change my registerd mobile number sir so please solve this problem sir heavy problem for net banking purpose please please solve this problem and change my registerd mobile number sir thank you... Your faithfully harisha

I bought a second hand omni from indus
Truve value. They said it is perfect vehicle. 2009 model. But after 2 weeks i knew that the vecle is compleately acciden one. It is lost vechle and it has servised only upto 14000 kms. Now itbis 80000 kms when i bought. Cletch dammaged and starting trouble. Engine is damage and under part is welded. And is all done in local workshop. I need your email id to give complaint. They bought rs 85000 from me. I paid 8000 in workshop to make it run. I am totally became fooom the manager cheated me. I want my money. Please help me

On 24th june 2017, i bought maruthi baleno with all excitment, i have been using the car for last 4 months, to my suprise one of the tyre started to show bubble and immediately raised to indus kasaragod and they advised it was manufacturing defect from apollo. I have been reading about apollo tyre and it was bought to my notice that most of the tyre has manufacturing defect. Now indus kasargaod is asking me to pay 30% for the new tyre.

Concern is when nexa even knowing there is manufacturing defect in apollo tyre, they still charging the customers

Very poor in repairs. A simple windows knob get not get replaced correctly. Staff behavior is excellent but quality of service does not match that. Other than a good wash i feel service is not upto the mark even if you are regular. This 350 charector limit is bloody irritating. Who will have the patience to wrote esays in today's world. I think it's a good way to prevent negative feedback. Very good thinking

I have taken an ertiga from mavelikara branch, we have done the registration process, until they have not settled the bill for the amount i have paid..
If you are not responding to the above case we will move legally...
On the time of booking they have told that there are refunds if 10000 rupees in the subsidy for hybrid cars, after registration, they have not arranged any paper for registration also, they have asked me agent commission of 1000 for registration also...

Dear sir/madam

On end of july i brought a new maruty swift lxi fire red at indus motors pattambi when i had discussion with the dealar there is a lots​ promises on that discussion.
​ i ask them what are the items are you gonna giving me as a complimentary? At that time they promised some of items will give you as complimentary​ but unfortunately it won't be happen ntil now
I am very disappointed with indus motors to do eny dealing in future.

My complaints

Not delivered yet on time.

They took one week for mall scratch painting.

Very careless performance after delivery of car.

Promsed complimentary​ items they changed me on last month then they are told me they will refund that mony when delivered​ the item at the moment they are avoiding my calls no response

[protected]@gmail.com

Given my car for changing the cracked front bumper... After awaiting for 4 days when i received my car back.. I saw after driving back to my home that the right side of the bumper was hanging out from the car and beneath the car..in the front side a clip was missing as a result a body part was hanging beneath the car. The finishing was bad. As if they was in a hurry to return back my car. How can anyone miss a clip... Moreover their mechanic came home when complained and he himself said that it could be only corrected once taken back to the service centre..

Sir,
I bought a maruti alto k10 vxi amt, with registration no. Kl 51 g 1532 from maruti indus truevalue, chandranagar, palakkad, kerala on[protected]. I was told that the vehicle is in tip top condition and is with out any problem. But on[protected] at the time of 1st free service indus motors, palakkad recorded that there is problem with the battery. The told me that the same has to be replaced. They also advised that the truevalue will do the need full. But the truevalue has not attend to this in spite of repeated reminders to the manager, and the sales executive, mr. Dinesh. The vehicle is within the warranty period and has run only 8800 kms. They have also not given me the warranty card and the details of the battery, without which i can not make a claim with the battery manufacturer.
I would therefore request you to kindly direct the indus truevalue, to arrange replacement to my car battery or at least get me the details of the battery and it's warranty card.
Hope that this will receive the personal attention of all concerned and the needful will be done to get the battery replaced with out any loss of time.
Thanks & regards

Balakrishnan nayar
Athulya
316- chandranagar extn.
Palakkad-678007
Kerala
Ph. No. [protected]

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