IndusInd Bank Complaints & Reviews

I have an salary account, bearing no.[protected] in name of Pradeep Pal at Bhubaneswar main branch.But unfortunately my company changed the salary account to Axis bank and I was out of the city for a long span, so the account was dormat.When I revived it, some amount deducted from it due to non-maintaining of minimum balance.I requested with a letter to reverse it and subsequently my request has been entertained for which I was obliged. But then after I maintained it by Rs.20 000/-, but astonishingly again some rupees deducted and lastly all of once a great amount has been deducted to harass me. I am confused, whether it is a great move to encourage me and share this with others?Now we are getting news from print media that, RBI has guideline, not to deduct from saving acoount without prior written intimation.So is it a great experience with your bank to share with others in twitter, facebook Media, Consumer redresal Forum, OMBUDSMAN.What a great business proposition of your organisation and our Priminister Mr.Narendra Modi should learn from your Bank. Pradeep Pal, [protected]

This morning I had received a call regarding credit card. When I said that I am not able to go for platinum card, the called person had sent me message with slang language. These people will always cheats to the customers. Guys please don't take Indusind Bank credit cards. Call received number:[protected].

Sir/Mam, i have tried to pay amount to google for google Adwords by using this net banking and my account debit card, but i am getting error message ( Authorization failed: No reason provided by your financial institution ) every time and i couldn't pay the amount. i asked google support team regarding this issue, and they told no issue from our side, so you ask your bank. I asked in my branch many times but they told our side also no issue. so please check my account and payment facilities and clear my issue. Thanks & Regards, PP ManivasakamA/C NO:[protected]Branch:KarurTamilnadu.

Sir/Mam, i have tried to pay amount to google for google Adwords by using this net banking and my account debit card, but i am getting error message ( Authorization failed: No reason provided by your financial institution ) every time and i couldn't pay the amount. i asked google support team regarding this issue, and they told no issue from our side, so you ask your bank. I asked in my branch many times but they told our side also no issue. so please check my account and payment facilities and clear my issue. Thanks & Regards, P P MANIVASAKAM.

hi I am yellon toomten, availed loan from indus ind bank to buy a hero bike. they informed me that my due date is 7th of every month. I kept balance in my account till 21 but they did not deduct any amount. they came to deduct on 26 last month and cheque bounced, then forced me to pay 500 rs fine. this is total customer cheating. even this month they have not deducted my emi till now.

I made an IMPS transfer (Ref. #[protected] of Rs.6000 on 08/12/2014 from my Indusind a/c #[protected] to the beneficiary a/c [protected] of SBI. I got a SMS that the transaction was Timed Out and to checked with my bank (Screen shot attached). For the same Money got debited form my Indusind account but didn't credited to SBI account (Screen shot attached). Please take necessary steps to resolve the issue.

i have not received an amount by IRCTC Ltd but i have received information that IRCTC have paid amount on my account please check and give me information.. see this- My bank account statement Transaction History Date Type Description Debit Credit Balance 05 Dec 2014 Internet NEFT Debit NEFT/INDBH[protected]/ATUL AVASTHI/K 800.00 2, 152.59 05 Dec 2014 Transfer Debit TO ATM TXN CHRGE 03 Dec 2014 22.47 2, 952.59 05 Dec 2014 Transfer Debit TO ATM TXN CHRGE 03 Dec 2014 22.47 2, 975.06 04 Dec 2014 E-Payment Debit PG/[protected]/IRCTCNGET/r 802.48 2, 997.53 04 Dec 2014 Internet NEFT Debit NEFT/INDBH[protected]/ATUL AVASTHI/K 500.00 3, 800.01 04 Dec 2014 Internet NEFT Debit NEFT/INDBH[protected]/BABY RANI/EDU 500.00 4, 300.01 04 Dec 2014 ATM CASH TXN Debit NFS CASH TXN/IN/VELSAO BRANCH SOUTH GOA 200.00 4, 800.01 04 Dec 2014 Transfer Credit CASH DEPOSIT BRANCH 5, 000.00 5, 000.01 BY IRCTC - Refund Status S.No.Transaction IDTransaction Date CancellationID /RefundIDTransaction TypeTrans.Amt()Refund.Amt()BankRefund StatusRefund Date[protected]Dec[protected]CANCELLED791.24750.0INDSSENT_TO_BANK

Sir/Madam, This is in reference to your letter PDC/XCMF92689/6744 dated 25/11/2014 which has been dispatched to my home.I bought one Maruti Swift Dezire A/C no Refusal Taxi from Bhandari Automobiles PVT.LTD (Gariahat Rd) I Mr.Joydeep Chatterjee regret to inform you that my monthly EMI towards my car loan was due on 7/11/2014 and the same has been cleared from my bank account and I got the message by phone that it has been deducted. Then you send me the above said letter. I could not understand what is this? Without sending me the receipt of the same you are sending me the notice of demand and stating some rules and regulation of the RBI norms and more over accusing me as a criminal offence, also the letter gives an overview that I have to pay penalty charges and the bank will take away the possession of my asset. Respected madam, I know that much that if I don’t pay the monthly EMI the bank can take the possession, but after deducting the monthly EMI it is not in my knowledge or experience that how can your esteemed organization can take the possession from me. Respected Madam, your personnel will not have to run before me to take away the possession. I will hand over the asset on which you have given me the loan directly by intimating you whenever I will realize that I am not able to pay you the EMI’s.This is my promise, and please tell your personnel whoever issued me this type of letter- that every person who takes loan is not a criminal through whcih you can take legal actions on me(stated in your letter). I have to run to my bank yesterday for enquiry and half of my day has gone, then called your customer care officer mentioned in your letter issued to me. Then again send him SMS of my loan account number, then I got message that it has been updated, whereas I got SMS from your end on 7/11/2014 that my monthly EMI has been realized by you. It is really surprising, disgrace and obloquy to me in the 1st month. Therefore, I request you to look into the matter personally and take necessary steps to improve the working conditions, and also please sent me the money receipt every month as you get my monthly EMI’s.Hope you will understand the situation I have faced. Please find the attachment for the scanned copy of the letter that has been dispatched to me.I can also send you the SMS that I have received from your end for further clarification if required by you. Yours faithfully, Joydeep Chatterjee [protected]/[protected]/[protected]

I have been trying to contact indusind bank for my Money from past one month . However they refuse to service me. I have submitted my KYC documents to a CSE at nagpur, ramdaspeth branch and requested her to refund my principle and interest amount. However she resigned the bank . Now the branch manager and CSE refuse to offer any service . f[protected] Ashok Leyland FD no). My Name Mansi Grover

Dear Sir, We have to raise the complaint against Indusind Bank, because this bank was missed to present ECS and charging penalty on customers name, and declaring that we have not paid ECS on the time. I am heaving another four wheeler loan, and since last four year we did not missed any ECS, I have sent lot many mail to Bank but did not received any proper reply. Even after 53 days hence I was decided to submit the official complaint...

HELLO... I HAVE OPEN SALARY ACCOUNT IN YOUR BANK, REGISTERD NUMBER IS [protected], BUT YESTERDAY MY NUBER IS LOST ([protected]), I REQUEST TOU YOU UPDATE MY 2ND NUMBER IN YOUR INFORMATION... NUMBER IS [protected], [protected], TRY TO UNDERSTAND MY PROBLEM, SOLVE THE PROBLEM IMMEDIATLEY. THANK & REGAARDS CHANDERSHEKHAR

Dear Sir/Madam, I Sudip Manna has a 2 wheeler loan from Indusind Bank(A/C No. AAH00138H). As informed by Mr. Balakrishna, that the billing cycle of October will be done on Nov 7th and Nov month will be on Nov 21st and from afterwards the billing will be on 7th of every month. But it was shocking to observe that both October and November cheques are deducted on the same date of this month(07/11/2017) without any intimation. As my account is not having the cumulative amount of both the cheques, cheque will definitely get bounce. I have dropped a mail to [protected]@indusind.com and [protected]@indusind.com, they replied that they presented EMI's dues on exact date of every month, but as there loan statement it is clearly mentioned that 2 emi's presented on 07/11/2014.[Attached Loan statement]. Due to this my CIBIL score is getting effected.

मुख्य प्रबंधक, इडसस्लैंड बैंक, जोधपुर मैंने अपने नाम (पुखराज मेवाडा s/o पूनमचंद ) से आप की पाली (राजस्थान) शाखा से एक वाहन- लोन लिया जिसका नंबर ( 408 C) है | उपरोक्त लोन मेने वाहन खरिदने के लिये लिया था | जो पूरा हो चूका है इस लोन में मेरा पूरा रिकॉर्ड बहुत सही रहा है | और मेरी और से कोई भी त्रुटी नहीं हुई है | लेकिन आप के पाली ब्रांच के प्रतिनिधियों द्वारा मुजे कई बार गलत जानकारी देने जेसे कई बार मेरी क़िस्त हर बार निर्धारित दिनांक से पहले जमा हो जाने पर भी मुजे फ़ोन करके क़िस्त जमा करवाने को कहा गया, कई बार मेरी क़िस्त की राशि को आधिक बताया गया इतना ही नही मेरा ट्रैक रिकॉर्ड इस बैंक मैं इतना अच्छा होने के बाद भी मुझे नोटिस भी भेजा गया | और अब जब मेरा लोन पूरा हो चूका हे और किसी भी प्रकार की कोई राशि बकाया नहीं है, फिर भी मेरा लोन का NO DUES देने से मना कर दिया गया है | मैं सिनियर सिटीजन हूँ और में ज्यादा चल फिर नहीं सकता अत: जब मेरे पुत्र रघुनन्दन मेवाडा द्वारा आपकी पाली शाखा में मेनेजर (भूपेन्द्र ) से इसके बारे मैं पूछा, तो बताया की आपने एक गारंटी दी है जिसके कारण आपको NO DUES नहीं दी जा सकती है | अब मैं अपने वाहन को बेचना चाहता हूँ, जिसके लिये मुझे NO DUES की आवश्यकता है | आपके पाली ब्रांच मेनेजर (भूपेन्द्र) और अन्य प्रतिनिधियो ने मेरे पुत्र रघुनन्दन के साथ काफी बत्तमीजी की और जब बिना किसी कारण NO DUES नहीं देनी पर लीगल कारवाही की बात कही तो उनका कहना है की आपको जो भी करना है कर लो जितने भी नोटिस भेजने है भेजो, बैंक को और मुझे कोई फर्क नहीं पड़ता है | मैं गारंटर हूँ लेकिन आपको मेरी NO DUES रोकने का कोई अधिकार नहीं है | मेरी आपकी बैंक मैं कोई DUES बकाया नहीं है | आपके प्रतिनिधियों ने मुझे काफी अपमानित किया है, और काफी मानसिक प्रताड़ित भी किया है | आपकी बैंक और आपके प्रतिनिधियों को मेरे कानूनी अधिकारों का कोई डर नहीं है| आपको किसी भी व्यक्ति को इस प्रकार परेशान करने का कोई हक नहीं हैं | आप की बैंक से लोन लेना भीख लेना है, जब रघुनन्दन ने आपके ब्रांच मेनेजर से कहा की जिसकी गारंटी मेरे पिताजी ने दी है वे हम से पहले से आपके ग्राहक है, और आपसे कई गाड़िया फाइनेंस करवा चुके है तो हमारे लोन का NO DUES क्यों रोका जा रहा है, तो आपके मेनेजर साहब ने अपने शब्दों में कहा की “आप आये थे हमारे पास लोन के लिये भीख लेने, हम आप के आपस नहीं आये थे” एक गारंटर होने के कारण आप मुझे नोटिस दे सकते है और लोनर से बकाया जमा करवाने हेतु आग्रह कर सकते है, लेकिन आपको मेरे लोन मुक्त वाहन का NO DUES रोकने का कोई अधिकार नहीं है | आप की बैंक का कार्य सिर्फ लोन देने तक का ही रह गया है, फिर ग्राहक के साथ आपका कोई महत्व नहीं रहता इस लिये आप अपनी मनमर्जी से ग्राहक को परेसान करते रहते है, ग्राहक से आप आपके डॉक्यूमेंट में कई जगह हस्ताक्षर करवाते है जो इंग्लिश में होने के कारण समान्य व्यक्ति इसे समझ नहीं पाता और आपके विश्वास स्वरूप हस्ताक्षर कर देता है | इसी का फायदा आप उठाते है, और फिर ग्राहक को कई तरीको से परेशान करते है | ग्राहक से हस्ताक्षर से पहले कई बाते छुपाई जाती है जिससे आप उसका फायदा उठा सके और ग्राहक को फंसा सके | मैं एक प्रतिस्ठावान व्यक्ति हूँ | और आपके कर्मचारियों के द्वरा मुझे काफी मानसिक परेसानी और मानहानि हुई है | अत: मुझे मेरी NO DUES दी जाये अन्यथा आप के प्रतिनिधियों की हटक्र्मिता और मेरे साथ गलत आचरण करने व् मानहानि करने के लिये में आप की शाखा पर लीगल कारवाही करना चाह रहा हूँ | मेरे लोन हेतु कई सारे डॉक्यूमेंट जेसे ..मेरा परिचय पत्र, मेरा पैन कार्ड, मेरे बैंक चेक, मेरे फ़ोटो आदि आप की पाली शाखा में दिए गये थे | मुजे ये अंदेशा है, की आपके प्रतिनिधि उनकी शिकायत करने से नाराज हो कर मेरे इन डॉक्यूमेंट का गलत फायदा मेरे खिलाफ ले सकते है अत: मुजे ये सब सुपुर्द कर दिए जाये | लेकिन मैं आप की बैंक का बहुत पुराना ग्राहक रहा हूँ अत: आप को किसी भी कारवाही से पहले सूचित करना आवश्यक समझता हूँ | मुजे सिघ्रः मेरे वाहन का NO DUES प्रदान करे | अन्यथा मुजे आपकी बैंक पर कानूनी कार्यवाही करनी होगी | इस नोटिस का जवाब पन्द्रह दिन के भीतर दे इसके बाद में क़ानूनी कार्यवाही हेतु स्वत्रंत हूँ | पुखराज मेवाडा 54, गजानंद मार्ग, पाली (राज.) [protected]

Hi, I m Anasuya Das a software developer, i have an account no:[protected] on indusind bank, bangalore.The bank debit 950 amount from my account on */10/14 without my knowledge for activate ACCI PROTECT 08-OCT-14/07-OCT-15 insurance.I complain 2 times to customer care, and also i call so many times to branch bank but no one solve this issue.They told me they send email but till date i dont get any response.Two times this bank debit 950 amount from my account.Address of bank No 87, Bull Temple Road, Basavanagudi, Bangalore, Karnatak-560004IFSC Code: INDB0000039

Dear Sir, This is Ganapathi.S from Bangalore( tel no: +[protected] (S/O Subramaniyam, #5, 12/7, Indrani nilayam, Ananda reddy layout, Electronics city, 2nd phase, Bangalore-560100) I have taken loan for my TATA ACE-Regn no: KA51A5497 and cleared my loan with your Basavanagudi branch, Bangalore on 30.7.2014. I have give RC book copy and documents for clearance certificate. Bot so far none of the officials have responded positively and I am quite surprised for this kind of behaviour. Kindly give justice and provide me the clearance certificate at the earliest. Thanking you, Ganapathi.S

i have indusind credit card [protected] and purchase some items on 04/11/2014 and paid the total amount on same day within hour through sbi net banking, but they submit the total amount outstanding on 05/11/2014 i.e the submit bill 50, 000=00 outstanding payment. i have already several times contact on their help line numbers but they seems to helpless numbers no firm answer i have also inform them e-mail several times on their mentioned addresses, but no answer come from them just useless services (only machine replies received)

Respected sir, In February 2014 I bought a Bajaj pulsar 180 in saimuthu motors. I got it through finance in Indusland bank. For past 6 months I have been paiying the loan in the bank for my urgency I want to close the loan for I pay the balance amount. When I went to close the loan the bank's executive officer Mr.Vinoth said that the origional registration certificate(RC) book was not with the bank. He asked me to get the orginal RC book in the bajaj balamurga showroom. In that show room also they told that they don't have the RC book with them. The showroom executive told to ask the RC in the finance company of the bike. For getting the original RC I had been stressed completely for past 1 month but still I had not received my bike original RC book. Mr. Vinoth didn't not do it any action for 1 month so that i am asking see the manager but Mr. Vionth and receptionist of the Induslend bank denies to see the mananger. Both thay told me not use for saying receptionist. I am already your exciting customer. I had purchase 5 vehicles in your bank. 1st one splendor, Apache, splender, Altocar now again i purchase the pulsar180. I mean that i have lot of trouble for in your bank your service and response are not good. Now i am going to take action legally. My loan number TNMM17273H My vehicle

I am using your services from last 2 years but i never experienced such a bad experience. Last Month my credit card due payment date was 02nd Oct 2014 but bank was closed that day, So i dropped a cheque on 29th Sep 2014 and I made remaining payment on 04 th Oct 2014 as bank was closed on 03 oct 2014 as well but you guys charged me 5000rupees as interest. Bad/ Worst Experience. I want my interest charges back otherwise i will write about your se rvices on social websites. Contact Number-[protected] Contact me ASAP. Regards Neetika Arora

Dear Team, I am working in indusind bank as a assistant manager in tractors and farm equipment. My employee code is R08846.I have complete the all formalities in bathinda branch on date 24/09/2014. I have visited branch twice but no response given by the staff members.I have met Mr.manish Kumar. Please open my salary account on priority basis Regards Ravinder Singh [protected]

hi depostied DDA from in shushant lok indusind baranch so . i want orignal slip to submited my dda form . they said they cant give orignal slip only give photo copy . so this regarding i talk to branch manager mr puneet but he talking to me very rudliy and denied to given slip . and he said u do anything i cant give u that slip . after that they missbehafe talk with me . they dont have sence how to talking with coustmers . they are not albe to work in indusind bank in manger post . even he is not able to any work in bank . but mr aditya is talking me for that and he slove my this problem . but mr punnet is very worst man . plz terminate mr puneet to this post . otherwise ur bank go down . no one open a/c in ur branch in shushant lok .