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IndusInd Bank Complaints & Reviews

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Updated: May 5, 2026
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IndusInd Bank reviews & complaints page 102

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R
rajpreetsin
from Mumbai, Maharashtra
Mar 9, 2015
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Address: Chandigarh, Punjab

I have owned a two wheeler loan from induslnd bank on 30/08/2014. The agreement was 18 installment of Rs.3200. I have provided them 18 cheques of axis bank. I have maintain sufficient balance in my account but bank has not deducted amount from my account. I have told them that why they are not deducting money from my account. Then I have received reply from the bank that your file has been misplaced. I have demanded for my signed 18 cheques. They told me that this responsibility of bank, your account is safe. To continue the loan they told me that please sign ECS paper, Rs 3200 will automatically deducted from your account on 21st of every month for 18 month. I have signed ESC in month of December 2014 and next deduction date of installment amount 3200 is finalized on 21/01/2015. But bank had again not deducted amount from my account. Now on 05/03/2015 I have received message from bank that your current loan EMI of Rs 19, 200 for loan number PCJ00046S is due on 07/03/2015. Please maintain sufficient balance. I have told bank that I cannot pay such much in one transaction. You can deduct 18 installment per month of Rs 3200 as agreed during loan but they are not listing to me. They have deducted 6 installment of 393rs on 09/03/2015 at same time and my current account balance has gone in negative.
IndusInd Bank customer support has been notified about the posted complaint.
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    D
    dcraziee
    from Delhi, Delhi
    Feb 28, 2015
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    Address: Ghaziabad, Uttar Pradesh

    I recently joined indusind bank but now i came to know is that there is no proper shift timings in the bank, .Employees are supposed to stay till 8:00 PM despite of shift timing 09:00- 06:00. Also on saturday there is no half day, Senior staff is ridiculous they just sit ideal and force juniors to stay with them. Branch name : Indira puram, ghaziabad.
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      luv2cucry
      from Jamshedpur, Jharkhand
      Feb 28, 2015
      Resolved
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      Address: Kolkata, West Bengal

      I am having my credit card (credit card no- [protected]).still now I don't receive my bill but from[protected] number i got 100 calls per day for making payment.already I give Rs.3000/- to your bank. Still now they are calling me and force me to do another Rs.700/-. My statement date is 5th march 2015. Without bill i can't give any kind of payment to you. Please do the needful.
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 02, 2015
      IndusInd Bank Customer Care's response
      Hi, we apologize for the inconvenience caused. Please share your contact details here or email at [protected]@indusind.com so that somebody from our team can call you at the earliest to assist you with your query.

      Thanks,
      Team IndusInd Bank
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        V
        vijaymohan423
        from Hyderabad, Telangana
        Feb 19, 2015
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        Address: Bangalore, Karnataka

        Hi, My name is vijay mohan reddy. I worked for SS Mobile Technologies pvt ltd for 6 months in the year 2012. After i left the company Indus bank opened one account with my name through company. That time they are not given any bank account details to me, even they are not send a message to my mobile and email id. Now i joined in other company, They given same bank account as my salary account. Now Indus bank person called me and telling that there is one more account with my name and there is 5000 negative balance. They are calling me and asking to pay the amount. Finally what is am saying when they opened account they need to inform me through Mobile or email, they are not did anything, Otherwise how can i come to know there is a account with my name. Simply they opened account and put negative balance. To close the account i need to pay 5000, Please help me on this. My email id: [protected]@gmail.com Mobile no- [protected] Thanks VIjay
        PROPLEM IS SOLVE? COS I GOT THE SAME PROPLEM
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          Daneesh Bhatnagar
          from New Delhi, Delhi
          Feb 16, 2015
          Resolved
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          Address: Gurgaon, Haryana

          Sir, i took personal loan from your bank with commitment made by your employee Dheeraj Singh and Mr Apoorv Porwal. Since day one, i had a bad experience with your bank as whatever commitment made to me at the time of disbusrsal of loanwas never fullfilled. I asked for the documents that also not provided to me. If i could got the same, i would have returned the same amount to your bank than and than only. I constantly followed up with your bank for documents and lastly got thru mail in soft copy where i came to know the terms and conditions which were told to me was totally different. He took my signature on blank form and filled the wrong statements as committed to you. Than in the last Apoorv porwal appologise his mistake and send me the mail of Zero % foreclosure charges after 12th EMI. Lastly, i agrred on the same. After my 12th EMI i.e 4th of Feb 2015, i constantly chasing for the foreclosure amount so that i should not have to pay the interest after 5th Feb. But today I recvd mail with the interest amount of Rs 4812/-. Sir, i have been penalize by your bank since day one and today also. Kindly help me and suggest me what should I do. Also suggest me how i can prevent myself of paying another interest amount. Kindly help me as this is my humble request. Nobody is giving me proper response. Note:- I can forward all the mails proving myself that whatever i have told you from this mail is correct or not. Thanking you and waiting for early and favourable response from your side. Regards, Daneesh Bhatnagar [protected]
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 19, 2015
          IndusInd Bank Customer Care's response
          Hi Daneesh,

          We apologize for the inconvenience caused. Thank you for sharing your contact details with us. We have sent your details to the concerned department & somebody from our team will be calling you very soon.

          Thanks,
          Team IndusInd Bank
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            A
            ankit292
            from Delhi, Delhi
            Feb 10, 2015
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            Address: Pilibhit, Uttar Pradesh

            Sir, Mera IndusInd bank se truck loan chal raha hai. meri complain insurance renewal ke regarding hai. maine apne truck ka insurnce market se karwa liya h and maine ye bank executive ko bhi inform kar dia tha 15-20 din pehle ki maine insurance kara lia h bank insurance na kare but jab maine 7-feb-2015 ko bankme visit kiya toh executive ne mujhe bola ki bank ne bhi insurace policy kar di h ab mai ek he vehcile ke 2 insurance polices ka kya karu and mai 2 premiums kyo pay karu meri branch manager indusind bank bareilly se jab bat hui toh wo keh rahe ki jo unke executive ne bataya uske liye bank ki responsibility nahi hai agar bank ki responsibilty nhi hai toh bank ne usko job par he kyo rakha hua h.. bank should be responsible for their managers and staff activity.pls help me to tackle this prblm thnk you
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2015
            IndusInd Bank Customer Care's response
            Hi Ankit,

            We apologize for the inconvenience caused. Please share your contact details here or email at [protected]@indusind.com so that somebody from our team can call you at the earliest to assist you with your query.


            Thanks,
            Team IndusInd Bank
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              N
              Nageeshwar
              from Bengaluru, Karnataka
              Feb 4, 2015
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              Address: Bangalore, Karnataka

              I have been issued an American Express IndusInd Iconia Card by them and without my knowledge or prior intimation they have charged me an exhorbitant joining fee of INR 15000+tax. Since I am not interested to pay such a ridiculous joining fee and take the card, I have been repeatedly asking them to cancel the card but they have only been postponing and not closing my card account Credit Card number [protected] Your marketing person Many a times I have been complaining to your customer care Complaint Numbers 67741 562282 518624 597084 Inspite of so many complaints, everytime i give a complaint they say that within 5 days my problem resolved. Somebody from the closing department will call me and do the needful but everytime somebody talks to me and I keep saying I am not interested to pay the fees, he says the customer has accepted. Is your bank trying to cheat the public? I might be forced to lodge a complaint against your bank with the Ombudsman as well as Consumer forum.
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                M
                mohitjaipu
                from v.k.i. harmada, Rajasthan
                Feb 1, 2015
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                Address: Jaipur, Rajasthan

                Hello, i am vinod kumar gupta, i did open my account with indusind bank on[protected] vidhyadhar nagar, jaipur branch). They promise me to deliver my welcome kit on[protected].but i didnot get my welcome kit on the date, when i went to blue dart courier service office then they told that my home is not in service area even though my area is near by office and in approach. and they refuse me to deliver on counter also after showing my license id proof n AWB no. They told that it will resend to mumbai office of indusind bank then again will come to branch then i ll get. i deposited 10000 in account while opening account, currently i m very needed of money and i am unable to make transaction in my account.i want to get resolve my complaint As soon as possible. thank you,
                Feb 14, 2015
                Updated by mohitjaipu
                hello sir,
                still i have not got my welcome kit, i want urgent money from my account
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                  N
                  nikuenternational
                  from Nagaur, Rajasthan
                  Jan 30, 2015
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                  Address: Nagaur, Rajasthan

                  DEAR SIR i m nitin jain prop. of niku enternational, nagaur, rajasthan our account no. 0209S35439060, WE HAVE RECEIVED PAYMENT NOVEMBER 2012 BUT TILL DATE NO ISSUE BRC YOUR BRANCH, NAGAUR RAJASTHAN, KINDLY HELP ME. THANKS NITIN JAIN PROP. NIKU ENTERNATIONAL [protected]
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                    U
                    ubedhussain
                    from Lakshettipet, Telangana
                    Jan 30, 2015
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                    Address: Medak, Andhra Pradesh

                    Dear team, i have taken the the two wheeler loan with indusind in feb2014 and i have submitted the 10 cheques for 12 months period, executive ask me to give only 10 cheques and all the cheques was cleared but in the month of jan 2014 i went to the office i enquired about my loan then he told me that all the cheques was cleared and next come to the office and pay the remaining two months by cash, i did the same and when i paid the amount on 10/01/2014 then he is asking for the amount 222 due to cash payment and same will be applicable for the month of feb2014, niether my chques are bounced then why should i pay the extra amount, if your executive ask the 12 cheques then this problem will not happen. i want to clear my problem as early as possible. Thanks, Ubed hussain shaik [protected] [protected]
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      G
                      gola1
                      from Mumbai, Maharashtra
                      Jan 29, 2015
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                      Address: New Delhi, Delhi

                      you deduct 1500 rs from my account a/c no[protected] without any reason on the date of 28th Jan 2015 at 6:37pm in evening and I didn't get SMS alert from your side for this transaction. Than I visit sec- 18 NOIDA branch meet miss.swathi. She told me that your card swapped in center market at that time. But at that time I was in vasant kunj and my debit card was with me. I think this is your fault I want please enquiry for this matter how and why 1500rs deduct from my account without my permission and without using my debit card. please refund my amount.
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        R
                        rakeshragi
                        from Perumbavoor, Kerala
                        Jan 29, 2015
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                        extra debited emi refund

                        Address: Kollam, Kerala

                        am closed my two wheeler loan on 03/12/2014.loan number ELW01742H.NOC issued on 19/12/2014.but bank debited rs 1467 from my sb account.please refund my amt with immediate effect with in one week.other wise am take legal action against your bank. RAGI RAKESH [protected]...
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                        A
                        Ankit Akhil
                        from Noida, Uttar Pradesh
                        Jan 23, 2015
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                        Dear Sir/ Ma'am, Indusind Bank We are suffering lot of Problem due, because in My office we are holding our Salary Account of Indusind Bank, but there is no any ATM near Jahangirpuri Metro Station & SMA Industrial Area in Delhi. So, Request you to, please Install a ATM Machine in Jahangirpuri. Regards; Ankit Akhil
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          chander1990
                          from Delhi, Delhi
                          Jan 23, 2015
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                          Address: New Delhi, Delhi

                          I have a salary A/c in your bank, I had lose my debit Card last 9th of January, I applied for new ATM cards Monday on 12th of January.

                          Please sent new ATM card immediately, Urgent!
                          My Contact No. Is [protected].


                          Regards
                          Chander shekhar
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            R
                            Ramakrishnan RS
                            from Chennai, Tamil Nadu
                            Jan 21, 2015
                            Resolved
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                            Resolved

                            Credit Card Reject without Reason

                            Address: Bangalore, Karnataka

                            Dear Sir/Madam, 6 months back rec'd. Call from indusind bank for credit card offer. I was submitted all the documents, finally I recd. Message my mobile like "WE REGRET TO INFORM, WE ARE CURRNETLY UNABLE TO SANCTION A CREDIT CARD". I don't know what is the reason. Immediately I call to the people and ask. They also not reply proper reason. Then recently[protected] Same person call for credit card offer. I explained earlier problem everything....
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                            M
                            midhukoroth
                            Jan 15, 2015
                            Resolved
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                            Resolved

                            Address: Kozhikode, Kerala

                            sir, my name is midhun i will submit documents and family ID card in kozhikkode, vadakara Branch in 3 months later, But not received my RC transfer letter. Please help me . who will contract of wright person. Please provide the transfer letter. Please do the needful . My mobile no is [protected].
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2015
                            IndusInd Bank Customer Care's response
                            Hi Midhukoroth,
                            We apologize for the inconvenience caused. Please share your contact details here or email at [protected]@indusind.com so that somebody from our team can call you at the earliest to assist you with your query.


                            Thanks
                            Team IndusInd Bank
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                              PuneetDhir
                              from Abohar, Punjab
                              Jan 10, 2015
                              Resolved
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                              Resolved

                              Address: Jalandhar, Punjab

                              I had submitted application no.1096376 on[protected] with Jalandhar Branch of IndusInd Bank alon gwith D.D. no.145874 dated[protected] for Rs. 100000 (One Lac) for DDA Housing Scheme 2014 which was unsuccessful. I have not received the REFUND amount till date..Your local branch is saying they can do nothing in the matter. My friend who applied through HDFC Bank has received the same on[protected]. Please send my Refund cheque immediately. Puneet Dhir 21 Link Road Lajpat Rai Nagar Jalandhar City [protected](Mob) [protected] [protected]@gmail.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                seenu_bjs2646
                                from Bengaluru, Karnataka
                                Jan 7, 2015
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                iam srinivas from bangalore ([protected]) . indusind bank executive prashanth & his collegues are not responding to my call & giving false information on the submitted documents (HDFC BANK) credit card . Its been two months i have been calling to prashanth ([protected])& collegues ([protected])([protected]) but no response to the submission of the documents . When i have spoken to the his collegue he said your documents has been declined due to card is one year old & due to overdue . For the same i have given the scan copy of the two the credit cards which is valid from 2007 to 2016 whr in between the card was not functioning bank has given me the new card . I dont have any overdue & never paid LPC charges to the any of my credit cards .i have paid the outstanding before the due date on my all the cards . So request your quick response on the above request . Regards Srinivas N [protected]
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 07, 2015
                                IndusInd Bank Customer Care's response
                                Hi Srinivas,

                                Thank you for sharing your contact details with us. We have sent your details to the concerned department & somebody from our team will be calling you very soon.


                                Thanks,
                                Team IndusInd Bank
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                                  N
                                  Nikhilsingh1984
                                  from Mumbai, Maharashtra
                                  Jan 3, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  With regards to my CIBIL Statement, one credit card account has been showing outstanding of Rs 257000 (approx). my credit card number is [protected], i have spoken to indusind bank in this regards but they said that yopu have to clear entire due to clear your cibil records. Please help me. Regards Nikhil Kumar +91-[protected] [protected]@hotmail.com
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2015
                                  IndusInd Bank Customer Care's response
                                  Hi Nikhil,

                                  We apologize for the inconvenience caused. Thank you for sharing your details with us. We have sent your details to the concerned department & somebody from our team will call you at the earliest to assist you with your query.


                                  Thanks,
                                  Team IndusInd Bank
                                  Dear Sir

                                  We have replied to your query vide email dated December 22, 2014.

                                  For any more information, kindly write to us online by visiting the following url on our website:http://www.cibil.com/contact-us

                                  We would further like to advise you not to divulge personal / financial information on public forums.

                                  Regards

                                  bad service for loan section

                                  My father get the two vealer loan for our bank, the bank will get the due amount on each 7th for every month but this month not get the due amount, at the date my account balance 2000 some thing
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                                    Poojanarwal
                                    from Mumbai, Maharashtra
                                    Dec 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh, Chandigarh

                                    INDUSIND BANK: How difficult it is to close a Bank Account I had setup a software firm in June 2013. But after struggling this venture did not turn out. For that I have opened the current account with Indusind Bank Sec-35 Chandigarh. My account got opened with just a phone call w/o even visiting the branch. Even bank representative arranged for the necessary documents needed to open the Bank account (ITR with Zero transaction and bank certificate). My cheque-book and debit card w/o ATM Pin was delivered at my address. But the problem started afterwards when I started doing transactions. My cheque got bounced and when I enquired about it, Bank states that account has got freezed and you need to resubmit the KYC documents that includes additional certificates from govt agency. When I asked to close the account then they started making excuses and said the they will reimbursed the balance amount through Demand draft in the name of Firm Only (Not on the name of Proprietor). I don’t have any account in Firm’s name. It means the DD provided by Indusind Bank is of no use to me. When I discussed this issue with Bank staff they simply said that they can’t do anything in this regard. This simply means that I have to forget my 10000 Rs. and move on considering the bad experience with Indusind Bank. Regards, Pooja Narwal Sourcing Consulting Group India Account No:[protected] (M) [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
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