We bought honda activa on loan # ttt14902 from indusind bank trichy branch and paid all the instalments promptly within the date provided and the loan was closed on may month itself and got noc and rc book endorsed. But we have not received the duplicate key which is with the bank yet. We have called that responsible person for the reimbursement of key but no response. And we have step in to that branch directly and asked for the key several times, for that also no response from them. We wait for some one hour today (8 / 7 / 2015) in our hectic schedule at trichy branch but they have not responded especially jaikumar mob #[protected]Trichy branch) .
We have bought three two wheelers (Access 125, honda unicorn & honda activa) on loan from indusind bank and promptly paid the installments. You can verify our records.
My address is k. Sridhar, #5, eb colony, kajamalai, trichy (Mob #[protected]
We don't want to go to branch hereafter to get the key. We want you to send back the key to us. You can courier or by person send back the key to the above mentioned address
Thank you,
Regards,
K. Sridhar
Mail id - [protected]@yahoo.com
Complaint marked as Resolved
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2015
IndusInd Bank Customer Care's response Hi, we apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
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