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IndusInd Bank Complaints & Reviews

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Updated: Nov 12, 2025
Complaints 2189
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1322
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IndusInd Bank reviews & complaints page 99

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V
Vaibhav Barve
from Mumbai, Maharashtra
Jul 9, 2015
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Address: Mumbai City, Maharashtra

I've applied for 8 lacs loan thru dealsfor loan after which Mr.Sunil Yadav from Indusind bank contacted me and attracted with lowest EMI and rate of interest. While signing agreement papers he calmly admitted the mistake of EMI amount / ROI and informed that he shall try to reduce the emi somehow before discursement take place. Immediately on following day i called Mr.Yadav & requested to reduce loan amount as emi was getting very huge. After detailed discussion Mr.Yadav agreed to revise loan amount of Rs.4 lacs. Disbursement was kept on hold for around a 8-10 days, monthend arrived after 4-5 days and suddenly i got an SMS stating that loan amount of Rs.8 lacs is disbursed. I tried contacting Mr, Yadav & other representatives of bank thru Phone / Mail but till date i have not got any responce or any action to correct the mistake. Need appropriate bank personnel to look into & allow 3.5 lacs amount return before 1st EMI hits my account..
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2015
IndusInd Bank Customer Care's response
Hi Vaibhav, We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
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    sridharmohana
    Jul 8, 2015
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    We bought honda activa on loan # ttt14902 from indusind bank trichy branch and paid all the instalments promptly within the date provided and the loan was closed on may month itself and got noc and rc book endorsed. But we have not received the duplicate key which is with the bank yet. We have called that responsible person for the reimbursement of key but no response. And we have step in to that branch directly and asked for the key several times, for that also no response from them. We wait for some one hour today (8 / 7 / 2015) in our hectic schedule at trichy branch but they have not responded especially jaikumar mob #[protected]Trichy branch) .
    We have bought three two wheelers (Access 125, honda unicorn & honda activa) on loan from indusind bank and promptly paid the installments. You can verify our records.
    My address is k. Sridhar, #5, eb colony, kajamalai, trichy (Mob #[protected]
    We don't want to go to branch hereafter to get the key. We want you to send back the key to us. You can courier or by person send back the key to the above mentioned address

    Thank you,
    Regards,
    K. Sridhar
    Mail id - [protected]@yahoo.com
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 09, 2015
    IndusInd Bank Customer Care's response
    Hi, we apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
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      mmmagic
      from Kolkata, West Bengal
      Jul 7, 2015
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      Address: Murshidabad, West Bengal

      I'm Somenath Dhar owner of Tata Vista. I took Car loan & auto car insurance renewed but I didn't get my car insurrance renewed. i have contacted your berhampore branch but they are neglecting to see my problems. I'm attaching photo copy my car papers. Please see it.
      IndusInd Bank customer support has been notified about the posted complaint.
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        A
        Abirkhan
        Jul 4, 2015
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        Address: New Delhi, Delhi

        Please provide as much information as possible...One of the branch employees of NFC met me and asked me to apply for credit card from their branch..I agreed on same and very next day he asked me for documents..I submitted all my documents to them. They asked me to wait for the verification call...I waited for more then one month ...After that I called Mr vidya anand continously for the status update...he never received my call..when I called in branch I got to know that still one more document is left which they never asked me earlier and I have to submit it and wait for another 15 days for card process...I was very exited as this was my first credit card...I work for Audi automobile we are having a corporate salaried account of 165 members form indus bank..thinking about the same I applied credit card as I have my salaried account with them...exitement changed into dissatisfaction...worst experience ever...Now i will definitely ask my Hr to discontinued all accounts going on with ur bank...Fake employees they don't care about customers...They forgot that bank is bcoz of their customers. ..
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We request you to provide us with the following details to enable us assist you:

        Full Name :
        City:
        Mobile no :
        Email address:

        Alternatively you may write to us at priority.[protected]@indusind.com

        Assuring you of our best services.
        IndusInd Bank Limited
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          Mudit11071985
          Jul 2, 2015
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh

          There was an unauthorized transaction on my indusind credit card, When I checked with indusind bank they assure me that I need to submit a dispute form and with after submitting the form they will update me on the same with in 90 days, Its been more than 4 Months since I am waiting for an update from Indusind, When trying to call the grievance deptt of Indusind, no body is picking the call. I am totally frustrated with the act Indusind is showing. I will like cheated. Please help me here. Thanks, Mudit Srivastava
          +1 photos
          Jun 16, 2016
          Complaint marked as Resolved 
          resolved
          IndusInd Bank customer support has been notified about the posted complaint.
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            S
            supratim basu
            from Mumbai, Maharashtra
            Jun 30, 2015
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            Address: Kolkata, West Bengal

            I have Indusind American Express card . card no:[protected]. I do not know the pros and cone of the card . as a poor customer the bank has kept me unaware that this card is not usuable. I have already paid Rs4560/ annual charges. The ban has told me that I will get Free ticket, but that also I have not received. now the Bank represantative is saying that this card can only be selectively used . if they tell this earlier then I will not take this card. even the pin number which has been sent cannot be readable, so I cannot go to any merchant. I request for fresh pin for going to transaction immediately, they are reluctant to do so
            IndusInd Bank customer support has been notified about the posted complaint.
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              supratim basu
              from Mumbai, Maharashtra
              Jun 30, 2015
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              Address: Kolkata, West Bengal

              I have Indusind American Express card . card no:[protected]. I do not know the pros and cone of the card . as a poor customer the bank has kept me unaware that this card is not usuable. I have already paid Rs4560/ annual charges. The ban has told me that I will get Free ticket, but that also I have not received. now the Bank represantative is saying that this card can only be selectively used . if they tell this earlier then I will not take this card. even the pin number which has been sent cannot be readable, so I cannot go to any merchant. I request for fresh pin for going to transaction immediately, they are reluctant to do so
              IndusInd Bank customer support has been notified about the posted complaint.
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                poorna chandra naidu
                from Chennai, Tamil Nadu
                Jun 27, 2015
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                Address: Bangalore, Karnataka

                Hi my name E.Poorna chandra naidu, i have my salary account in indus ind bank.I booked bus tickets in yatra.com, which they was given an offer each bus ticket per 1 rupee. I booked tickets with that offer on may 24th 2015 from my debit card, but after 6 days they charged full amount(14000 rupees) from my account with out my permission.I contacted costumer care but i dint get proper response from them i am fed up with them.i am ready to take this issue to consumer court.i need my amount back to my account.
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                  vicky soni
                  from Jalandhar, Punjab
                  Jun 24, 2015
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                  MY LOAN NO. RDGO4416h I CLEAR MY LOAN THE AMOUNT IS OVER DUE 2550 FUTURE DUE 8412 TOTAL 10962 BUT WHEN I CLEARED MY LOAN YOUR SRIGANGANAGAR BRANCH CHARGE ME TOTAL 11700 THEY SAY 250 FOR STOPPING NEXT CHEQUE PAYMENT AND REST IS BANK FEES I CLEAR THE LOAN ON DATE 08 PLZ GIVE ME INFORMATION ABOUT AMOUNT CHARGED BY ME CONTACTNO [protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    Shashi3135
                    from Noida, Uttar Pradesh
                    Jun 24, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    I have taken a loan from Indus Ind Bank 10 months ago. I have always maintained adequate account balance, But for the first month Indus ind people deducted EMI on 7th of next month instead of 21st of current month with out any intimation. However I had no problem with it. but Now after 10 months I have been named as defaulter with 10 months over due. Now nobody is coming forward to sanction the loan for my next car being a CIBIL defaulter. If you do not get loan, sit back home or Go for SHRIRAM(thou the interest rates are Higher. Do not ever Trust IndusInd.
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      JOGARAO72
                      from Coimbatore, Tamil Nadu
                      Jun 18, 2015
                      Resolved
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                      Address: Hyderabad, Andhra Pradesh

                      Dear Sir I had taken a loan from your institution in Jan 15. However I would like to repay the loan under prepayment. The compliant is as follows. a) No where we can pay directly to the loan b) In your other section you mentioned go to "On line payment mode" and we could not see any matter. c) We do not know what is the user ID ( is it LOAN a/c or Customer reference no ) You made it very complicated. You can reach me on [protected]
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2015
                      IndusInd Bank Customer Care's response
                      Hi, we apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
                      I do not have a loan number. Please note that I received an e-mail titled "Get a pre-approved loan on your IndusInd Bank credit card" mail was received as on date 27/05/2022 with the same loan amount credited to my account but still no EMI debit from my account. My mobile number is [protected].
                      I do not have a loan number. Please note that I received an e-mail titled "Get a pre-approved loan on your IndusInd Bank credit card" mail was received as on date 27/05/2022 with the same loan amount credited to my account but still no EMI debit from my account. My mobile number is [protected].
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                        D
                        dheeraj182
                        from Karnal, Haryana
                        Jun 10, 2015
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                        Address: Karnal, Haryana

                        i have account in Indusind Bank Karnal name of Shrestha Malik, On 19.05.2015 i gave my installment to ICICI Prudential life Insurance company Ltd. throu indusind cheque no.999951 but bank Bounce my cheque then i visit in branch and manager said me we freezed your account for safety purpose i have a question when they freeze my account why they not inform me and second thing is this before one month i deposit money in this account if this account is freezed how they deposit money this account and not inform me. Lots of timei call in Indusind bank but i m not received any better reason for freeze my account and bounce my cheque . I am very harassed for this then i want to case for Indusind bank and claim for harassment & cheque bouncing for this irresponsibility . please look this matter . Mobile No.- [protected]
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2015
                        IndusInd Bank Customer Care's response
                        Dear Dheeraj, We are continuously trying to get in touch with you at given number however, we are unable to establish contact. Request you to please provide an alternate number or write to us at [protected]@indusind.com Thanks, Team IndusInd Bank
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                          hemalatha oleti
                          from Chandur, Telangana
                          Jun 3, 2015
                          Resolved
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                          Resolved

                          Address: Chittoor, Andhra Pradesh

                          This is hemalata oleti, one of the existing customer of chittoor indusind bank.I wanted to open account on my daughter name and submitting all required documents what bank people asking.already 2 months gone, there is no response from branch.when I entered into bank to enquire on this all employees in meeting. Very reckless service I have seen in this branch.when ever they want policy they visited my place otherwise no.one of worest service branch.
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 08, 2015
                          IndusInd Bank Customer Care's response
                          Hi Hemalatha, We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
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                            D
                            dhiraj midha
                            from Delhi, Delhi
                            Jun 2, 2015
                            Resolved
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                            Resolved

                            Address: Karnal, Haryana

                            Dear Sir/Madam, I have taken a LAP loan with your karnal branch name of M/s Pesharuri jewellers pvt. ltd. A/C no. PCD00019N, DDK00030N I want to pre pay my loan and i have done so many request in your customer care as well as your local authority as well as your highr authoriy in Chandigarh/ delhi etc. but i am unable to understand why no body is giving list of documents & foreclouser till date Instead of that you can read the following mail with customer care request number etc. Pls confirm when i am ready to pay foreclouser charges to you as per policy norms than why you all are unable to give list of documents and foreclouser... sir its my humble request to you if you are unable to do the same than i will go for some legal action against your company as well as your managers/executives also . Thanx Dhiraj Midha Directior Peshauri jewellers pvt. ltd. Karnal [protected] [protected] Forwarded message[protected] From: Dhiraj Midha Date: Wed, May 13, 2015 at 4:50 PM Subject: REQUIRED FOR LOD AND FORCLOSER To: chaudhary.[protected]@indusind.com, [protected]@rbi.org.in Cc: kapil.[protected]@indusind.com
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2015
                            IndusInd Bank Customer Care's response
                            Dear Dhiraj, We are continuously trying to get in touch with you at given number however, we are unable to establish contact. Request you to please provide an alternate number or write to us at [protected]@indusind.com Thanks, Team IndusInd Bank
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                              hardy Rathod
                              Jun 1, 2015
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                              salary and resign

                              Address: Rajkot, Gujarat

                              Respected sir, I am Hardik Rathod I was joinging indusind bank as relationship Officer (RO) dated[protected]. Due to systems error that's why my employer code not generated and my salary account not open before 15th April 2015. My reporting manager said at that time your salary has been done next month. Due to some of good opportunity come that's why I left the jobe after 15th may 2015. Before I resign I cleared all the thing...
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                              rameshkumar a
                              from Idukki, Kerala
                              May 31, 2015
                              Resolved
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                              Resolved

                              Address: Salem, Tamil Nadu

                              i was get loan on 2009(invoice date-28/03/2009) after that i completely paid my loan on 2010. now this loan available to CIBIL but i completely paid the loan and i was get the NOC from the bank.so please clearing the CIBIL account. my loan number-TSAA04285 product-maruti800 vehicle-TN54 A 1936 Name-Rameshkumar .A [protected]@gmail.com Contact-[protected]
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2015
                              IndusInd Bank Customer Care's response
                              Hi Ramesh, we apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
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                                Ciya Bhutani
                                from Kotputli, Rajasthan
                                May 27, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                my name is charu bhutani ac no[protected] branch lajpat nagar 4 branch on 25 april at 8:30 pm i went to yes bank atm living style mall to withdraw cash the atm got hanged i tried cancelling my transaction but the atm got blanked 2 guys came inside and told me to move aside they inserted thier card but still the atm was hanged i waited their for few mins after a week on launching a complain on your customer service & bank the transaction was sucess i want you to look into the matter pls ask for cctv coverage from yes bank and i want my refund the transaction was for 10000 rs
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 01, 2015
                                IndusInd Bank Customer Care's response
                                Hi Charu, we sincerely apologize for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can call you at the earliest and assist you with your concern. Thanks, Team IndusInd Bank
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                                  Nitinkumar Jain
                                  from Mumbai, Maharashtra
                                  May 26, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Loan issued by Kandivali branch by Mr. Akshay without Insurance and Registration... Reference: Loan A/C: MAP00625H I had booked a Bajaj Pulsar 150cc at Ignition Bike Dealer located at Kandivali West, Mumbai as on 14th March, 2015. They delievered the bike on 21st March, 2015 and post that the loan formalities were signed but, they disbursed loan only by 28th April, 2015 and till date i.e. 26th May, 2015 Indusind Bank who disbursed loan does not even have the registration paper in place or the tax invoice. I do not want to pay the EMI which has hit my bank and want Indusing Bank to cancel my loan as well as refund me the EMI that they have collected from me. I would take all legal step required to sue both Indusing Bank as well as Ignition Bike Dealer Rahul & Mangesh for doing shabby business. With Regards, Nitinkumar Jain [protected] [protected]@propertypunditz.com
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2015
                                  IndusInd Bank Customer Care's response
                                  Hi Nitin, we apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
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                                    manusoham
                                    from Dehra Dun, Uttarakhand
                                    May 23, 2015
                                    Resolved
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                                    Resolved

                                    Address: Farrukhabad, Uttar Pradesh

                                    My name is manu kaushal having account no[protected] in indusind bank.today date[protected] watchman of atm misbehaves me and allows entry of more than one person in atm room.those were talking unnecessarily and giving their awkard suggestions
                                    Complaint marked as Resolved 
                                    Manager of indusind bank have resolved my problem .they made me call and apologize for the misbehaviour of watchman and also warn the watchman not to do this type of behaviour in future with any of the customer.i am satisfied by the step taken by mýanager 05690230172
                                    IndusInd Bank customer support has been notified about the posted complaint.
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                                      megha.pooja
                                      from Delhi, Delhi
                                      May 23, 2015
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      i apply atm through indusind bank on 6 may 2015 in sec-63 noida, i received slip also but when i track atm request so emplyoee of bank and custumer care told your request not received ..atleast i not got atm card .i m so frusted for that...
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 26, 2015
                                      IndusInd Bank Customer Care's response
                                      Hi Megha, we sincerely apologize for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can call you at the earliest and assist you with your concern. Thanks, Team IndusInd Bank
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