IndusInd Bank Complaints & Reviews

Dear Sir/maam i purchased a TVS Wego in the month of may 2013 and was agreed to pay an EMI of Rs:2382 in 24 equal installments.For the above agreement i had given 24 cheques and 21 cheques were cleared and they called me and said that ECS was mandatory as per RBI rules as per their request ECS was given in favour of them for 3 months, again they called me on Friday i.e:20-03-15 and are asking me to pay a penalty of rs 300 and when i asked for they say that signature is not matching whereas my due date was 21 of every month which happens to be a ugadi holiday followed by sunday however when I approached ICICI bank they said that no cheque was deposited, I was shocked for what i need to pay a fine when there is sufficient balance in my account if the cheque is Invalid they can use ECS and they called me on 23-03-15 and are asking me to pay cash for their representative, apart from their irresponsibility they speak very rudely they usually call from the number[protected] . Kindly solve my problem.

Dear Sir/Madam, I Sunita Vishwakarma, from Jabalpur had a two wheeler loan financed during Oct'2015 for Suzuki Bike through INDUSIND BANK JABALPUR accordingly an EMI Rs. 1794/- is going on and now its remained only 7-EMI and I would like to settle the remaining EMIs of 7 months in a single amount as full & final settlement. It is thereforef I had approached the Jabalpur Branch for the same and asked accordingly to the concerned Department and asked the relavent autholrity and requested that kindly provide me the LEDGER COPY printout of my LOAN OF TWO WHEELER BIKE from the date of loan financed i.e. from Oct'2013 to Mar'2015 to understand the current outstandings of the remaining EMIs and total balance and accordingly I can settle the same but the AUTHORISED OFFICIAL Mr. Josheph [Probably his name] directly denied to provide the same and argued for the same and very arrogantly behaved for it as well as very strongly said that only amount remained can be disclosed to you but I will not provide the LEDGER COPY of the same. The LOAN A/C. NO. is JJQ01437H, and requesting that kindly arrange to instruct the authority to mail me my LEDGER COPY of my LOAN A/C. to the mail I. D. : [protected]@gmail.com at the most earliest. I am expecting the electrified response for the same and if not done within 3 days than no option will left me to take the legal action and take the help of CONSUMER COURT, Jabalpur. With Deep Regards, Mrs. Sunita Vishwakarma Contact No. [protected]

Sir Maine eek bike jo ki aap ke bank kurali branch se finance karvaya tha jiska a/c no.(pcu01928h) hai uski ek instalment kisi karan se main jama nahi karva paya us pa mere ko Rs 450 penalty bhi ho gyi hai.aap ka bank employee mere ghar aa kar mere sath or mere ghar walon ke sath bhut batmiji ke sath bolta hai.kehta hai ki agar aap ne yeh instalment pay nai ki to main aap ko penalty par penalty lga daunga.or no objection certificate nahi daunga.Sir meri request ki aap meri is complaint ko jaldi se jaldi solve karen.us empolyee ka naan parminder singh hai mobile no.(+91-[protected]) hai. thanks

Manager, Indusind Bank K1 Landmark Plot No 28 Hno 3-1-2(1-D)A2 Motivally Tirumalagiri Hyderabad - 500015 Sub : Noc letter for Scooty Pep TVS make 2005 Ref : Contract No AHH 23800 H Dear Sir, I have Purchased Scooty pep and financed by you in the year of 2005 and we have paid all the installments. Due to Heart attack i was hospitalized quite some time and now i am taking rest and retired. Due to above i have forgotten lot of things in which, one to collect NOC from you, When i want to sell my two wheeler the buyer asking for the RC book, i have searched every where but could not find. then after long time i have realized that i took a loan from. and as per payments concern all i know i have cleared all the EMI. In the light of above kindly issue NOC letter along with RC book. as early as possible. Please also send us the statement of EMI Paid and details of interest and EMI received from me. Thanking you M.Dayakar 7-2-1764/104 B - 41 Aakruthi Nivas, Street No 4 Czech Colony, Sanathnager Hyderabd - 500018

Hi, This is to bring to your notice that I used one of your ATM to withdraw money using my HDFC debit card on 14th March, 2015. The location of the ATM is [MARATHON MAX, SHOP NO. 12-15, MULUND - 80 I entered 700 as my amount and instead of 500 + 100 +100 the machine let out 50 + 100 + 100 (Rs 450) less There was nobody at the atm to complain to, attaching the message I got from the bank which suggests i withdrew Rs.700

This is in reference to my complain number 26864405 ; regarding my credit card number xxxxxxxxxxxx6004 (in the name of Mrs. Pramila Gupta). I have made a travel booking from Goibibo airlines for which I have been charged twice on 15th Dec, 2014 ( Transaction ref: 459505 & 459656 ), both for the amount of 14068. I have an alert set for each & every transaction from my card; As soon as I got two alerts on 15th Dec, 2014, I called indusInd Credit card services, & confirmed that this was a duplicate transaction. I was assured that the merchant won't be paid twice for the same purchase. Still the amount was deducted twice which was reflected in my statement. I confirmed it with Goibibo also they have given in writing that they have received the amount only ONCE. I am following up with the bank since than but they are not ready to respond back or to refund the amount back. They stopped replying to the mail and on top of that when I am calling the managers of the bank they are mis-behaving saying that nothing can be done from their end and I can go forward and complaint to any forum I want to. I am regularly clearing off my credit card bill even after this fraud and Rs. 14068/- is not a small amount. Please look into the matter as the bank is only fooling around since 3months and not at all ready for co operation. I am attaching the mail conversation from Goibibo team ; confirming that they deducted the amount only once ; also the mail sent to bank keeping goibibo team in loop still I havn't got any reply from them else then the auto generated mail -that too just once. Please look into the matter. Thank you

Hi Dear concern Good evening My name is sunil yadav .I have salary A/C in indusind bank and account number is[protected]. I lost my ATM card and i generated a request last 3 month ago for the same.still not get ATM card and i visited for this thing in the bank number of times they are always says sorry sir we are generating a request for the same . Please take care for the same .

I want you that I Ram Gang Mishra having a state bank debit card no.[protected] ., from which i used from atm on 08/03/2015 at 17:53:36 at new defence colony at ATM NO. IIB ATM SN016863, TOTAL RS. 6, 000/- DEBITED FROM MY ACCOUNT, BUT COUD NOT BE CASH COUDN'T BE DISPENCED FROM ATM I request you to kindly look into the matter. NAME ;- RAM RANG MISHRA HOUSE NO. E-386, GURUDWARA GALI NO.5, JAGJIT NAGAR, DELHI-110 053 Email; [protected]@AOL.IN Mobile no. [protected]

I am sanjay kumar pal r/o f-80 hari nagar extn. part-3 badarpur and my account number is[protected] in indusind bank at lajpat nagar branch. After opening my account on 16feb 2015 in this branch, i've not get my welcome kit from bank! after submit my complaint to customer care they do not response me about my kit, day by day they postponed it to next days! I have not recd any calls or mails from the concern branch staff. this was really...

i made transaction using imps but due to time out problem money is debited in my account but not credit to another account same problem in three times i register a complain using customer care they give me reference no:-[protected] name:- anil kumar chaturvedi mob:_[protected] dob 01/10/1990 first transaction imps ref no:[protected] second transaction imps ref no:[protected] third transaction imps ref no:[protected] date of transaction:-10/03/2014 problem not solved

I have owned a two wheeler loan from induslnd bank on 30/08/2014. The agreement was 18 installment of Rs.3200. I have provided them 18 cheques of axis bank. I have maintain sufficient balance in my account but bank has not deducted amount from my account. I have told them that why they are not deducting money from my account. Then I have received reply from the bank that your file has been misplaced. I have demanded for my signed 18 cheques. They told me that this responsibility of bank, your account is safe. To continue the loan they told me that please sign ECS paper, Rs 3200 will automatically deducted from your account on 21st of every month for 18 month. I have signed ESC in month of December 2014 and next deduction date of installment amount 3200 is finalized on 21/01/2015. But bank had again not deducted amount from my account. Now on 05/03/2015 I have received message from bank that your current loan EMI of Rs 19, 200 for loan number PCJ00046S is due on 07/03/2015. Please maintain sufficient balance. I have told bank that I cannot pay such much in one transaction. You can deduct 18 installment per month of Rs 3200 as agreed during loan but they are not listing to me. They have deducted 6 installment of 393rs on 09/03/2015 at same time and my current account balance has gone in negative.

I recently joined indusind bank but now i came to know is that there is no proper shift timings in the bank, .Employees are supposed to stay till 8:00 PM despite of shift timing 09:00- 06:00. Also on saturday there is no half day, Senior staff is ridiculous they just sit ideal and force juniors to stay with them. Branch name : Indira puram, ghaziabad.

I am having my credit card (credit card no- [protected]).still now I don't receive my bill but from[protected] number i got 100 calls per day for making payment.already I give Rs.3000/- to your bank. Still now they are calling me and force me to do another Rs.700/-. My statement date is 5th march 2015. Without bill i can't give any kind of payment to you. Please do the needful.

Hi, My name is vijay mohan reddy. I worked for SS Mobile Technologies pvt ltd for 6 months in the year 2012. After i left the company Indus bank opened one account with my name through company. That time they are not given any bank account details to me, even they are not send a message to my mobile and email id. Now i joined in other company, They given same bank account as my salary account. Now Indus bank person called me and telling that there is one more account with my name and there is 5000 negative balance. They are calling me and asking to pay the amount. Finally what is am saying when they opened account they need to inform me through Mobile or email, they are not did anything, Otherwise how can i come to know there is a account with my name. Simply they opened account and put negative balance. To close the account i need to pay 5000, Please help me on this. My email id: [protected]@gmail.com Mobile no- [protected] Thanks VIjay

Sir, i took personal loan from your bank with commitment made by your employee Dheeraj Singh and Mr Apoorv Porwal. Since day one, i had a bad experience with your bank as whatever commitment made to me at the time of disbusrsal of loanwas never fullfilled. I asked for the documents that also not provided to me. If i could got the same, i would have returned the same amount to your bank than and than only. I constantly followed up with your bank for documents and lastly got thru mail in soft copy where i came to know the terms and conditions which were told to me was totally different. He took my signature on blank form and filled the wrong statements as committed to you. Than in the last Apoorv porwal appologise his mistake and send me the mail of Zero % foreclosure charges after 12th EMI. Lastly, i agrred on the same. After my 12th EMI i.e 4th of Feb 2015, i constantly chasing for the foreclosure amount so that i should not have to pay the interest after 5th Feb. But today I recvd mail with the interest amount of Rs 4812/-. Sir, i have been penalize by your bank since day one and today also. Kindly help me and suggest me what should I do. Also suggest me how i can prevent myself of paying another interest amount. Kindly help me as this is my humble request. Nobody is giving me proper response. Note:- I can forward all the mails proving myself that whatever i have told you from this mail is correct or not. Thanking you and waiting for early and favourable response from your side. Regards, Daneesh Bhatnagar [protected]

Sir, Mera IndusInd bank se truck loan chal raha hai. meri complain insurance renewal ke regarding hai. maine apne truck ka insurnce market se karwa liya h and maine ye bank executive ko bhi inform kar dia tha 15-20 din pehle ki maine insurance kara lia h bank insurance na kare but jab maine 7-feb-2015 ko bankme visit kiya toh executive ne mujhe bola ki bank ne bhi insurace policy kar di h ab mai ek he vehcile ke 2 insurance polices ka kya karu and mai 2 premiums kyo pay karu meri branch manager indusind bank bareilly se jab bat hui toh wo keh rahe ki jo unke executive ne bataya uske liye bank ki responsibility nahi hai agar bank ki responsibilty nhi hai toh bank ne usko job par he kyo rakha hua h.. bank should be responsible for their managers and staff activity.pls help me to tackle this prblm thnk you

I have been issued an American Express IndusInd Iconia Card by them and without my knowledge or prior intimation they have charged me an exhorbitant joining fee of INR 15000+tax. Since I am not interested to pay such a ridiculous joining fee and take the card, I have been repeatedly asking them to cancel the card but they have only been postponing and not closing my card account Credit Card number [protected] Your marketing person Many a times I have been complaining to your customer care Complaint Numbers 67741 562282 518624 597084 Inspite of so many complaints, everytime i give a complaint they say that within 5 days my problem resolved. Somebody from the closing department will call me and do the needful but everytime somebody talks to me and I keep saying I am not interested to pay the fees, he says the customer has accepted. Is your bank trying to cheat the public? I might be forced to lodge a complaint against your bank with the Ombudsman as well as Consumer forum.

Hello, i am vinod kumar gupta, i did open my account with indusind bank on[protected] vidhyadhar nagar, jaipur branch). They promise me to deliver my welcome kit on[protected].but i didnot get my welcome kit on the date, when i went to blue dart courier service office then they told that my home is not in service area even though my area is near by office and in approach. and they refuse me to deliver on counter also after showing my license id proof n AWB no. They told that it will resend to mumbai office of indusind bank then again will come to branch then i ll get. i deposited 10000 in account while opening account, currently i m very needed of money and i am unable to make transaction in my account.i want to get resolve my complaint As soon as possible. thank you,

DEAR SIR i m nitin jain prop. of niku enternational, nagaur, rajasthan our account no. 0209S35439060, WE HAVE RECEIVED PAYMENT NOVEMBER 2012 BUT TILL DATE NO ISSUE BRC YOUR BRANCH, NAGAUR RAJASTHAN, KINDLY HELP ME. THANKS NITIN JAIN PROP. NIKU ENTERNATIONAL [protected]

Dear team, i have taken the the two wheeler loan with indusind in feb2014 and i have submitted the 10 cheques for 12 months period, executive ask me to give only 10 cheques and all the cheques was cleared but in the month of jan 2014 i went to the office i enquired about my loan then he told me that all the cheques was cleared and next come to the office and pay the remaining two months by cash, i did the same and when i paid the amount on 10/01/2014 then he is asking for the amount 222 due to cash payment and same will be applicable for the month of feb2014, niether my chques are bounced then why should i pay the extra amount, if your executive ask the 12 cheques then this problem will not happen. i want to clear my problem as early as possible. Thanks, Ubed hussain shaik [protected] [protected]