IndusInd Bank Complaints & Reviews

Dear sir, my account no is[protected] RAVI ABHAY TRADING CO I have taken O/D C/C from indusind bank kalbadevi branch mumbai 400003 as per section letter interest rate in 12.50% per year now i am showing my account its mansion 14.75% per year i am shocking what happens is there ? if it is your mistake please return my interest and consider as earlier thank you abhay doshi

Hi I am Mohammed Rafi M and holding an IndusInd bank Credit Card. Last month I paid the more than minimum and has some 15K balance to be paid and after that I did a transaction of 1.04 Lac and some small transaction. in the present statement I am seeing a huge interest charged. when I asked the customer care they are telling it is as per the guidelines that interest will be charged on the full amount balance at the time of statement generation and not on the pending amount. I am continuously following up with the customer care and every time they will take the complaint and provide me the complaint number and when I call after four days they tell it is not approved by there team and they don't give any reason for rejection. I am already attempted 4 times till now. they had also offered me that they will give 50% reversal and that is also based on the approval. kindly help me in this regard as I cannot keep following up with them and also that huge amount also I cannot pay. Kindly help me in this regards. Thanking you, Regards, Rafi

I had used IndusId credit card for withdrawing a cash of 3000rs for some emergency in Bangalore, this was in Dec, 2014. I had paid back the money to bank as well in-time.. But even after that they are sending me bill of 245 rupees to pay, saying interest on cash Withdrawn, infact I had paid additional 145 rupees as interest, but your bank still claiming I had to pay more for no reason and mounting more and more interest on outstanding..This is pure harassment to customer. I had requested them to cancel by Credit card, which they have not done till today..None of your bank executives respond to my mails and Customer service is very rude and useless to help..Hope you get this resolved, otherwise I will have to put this to consumer court for Harassing customer for the outstanding which I had already paid back to the bank promptly and in time as well.. Thanks and RegardsMahaveer[protected]

I took a two wheeler loan last year and i've successfully completed that. I was waiting for NOC for the past 20 days and I'm not able to get proper answer from IndusInd employees. Everytime they are telling different answers and they are blaming the customers also. They are not properly trained since everyone giving different answers. If they give proper timeline, then it would save everyone's time. They promise something and they never follow that. Please don't choose IndusInd and i never recommed IndusInd to anyone.

Sir, Myself DR.V.k.ShuklMyself DR.V.k.Shukla, opened a new account in INDUSINDBANK on july2014. This bank without our Permission given us "CPP" policy and debited around rs 1400. We Constantly complain regarding such with bank having complain number "[protected]" but after a such long duration of about 6month, still the issue isn’t resolved not even being informed . THIS IS A CASE OF OPEN THEFT BY THIS BANK which cannot be considered fair in any condition.Kindly reply for such, else i would take this issue to COURT. m-[protected], [protected] BANK on july2014. This bank without our Permission given us "CPP" policy and debited around rs 1400.We Constantly complain regarding such with bank having complain number "[protected]" but after a such long duration of about 6month, still the issue isn’t resolved not even being informed . THIS IS A CASE OF OPEN THEFT BY THIS BANK which cannot be considered fair in any condition.Kindly reply for such, else i would take this issue to COURT. m-[protected], [protected]

Dear Concerned, I had applied for a loan against property with your bank at Delhi and the same was Sanctioned as well. While we were dealing with your bank people, we were asked to give a cheque worth Rs. 78652 dated 4th Feb 2015 and the same was banked without my knowledge. I somehow felt that i can avoid taking the loan and I communicated the same to your Sales Manager in Delhi, Mr. Abhay Gupta but to my surprise I was told that the cheque they took has been banked and cleared. I have been running from pillar to post to get my money back as i did communicate that i wont avail the loan but the authorities are avoiding me which is not appreciated from a Bank employee or representitive. My loan Details are: - Agreement Number: DBC00366N Applicant Name: Siddhivnayak Enteprises & Super Shoe Tack Industries Your Delhi Representative: - Mr Abhay Gupta [protected] Regards, Saurabh Madaan [protected] [protected]

Hi, I am holding indus ind card [protected] from last 15 months approximatley. During this period whatever the transactions made on the card are cleared within right time. Due to some rewards points are not credited into my account for the transactions which I made in last month then I opted to close the card. I called the customer care execute and then asked due amount need to be paid for closing this card. she said approx 8867 amt. then I paid the rest of the amount and then it was closed on 4th april 2015. Now, I am surprised the to see the a bill was generated on 5 apr 2015 with approx 4500 as interest charges after closing the card. I request you to please take back the charges based on earlier payment behavior with your bank. If not reverted then I will file a consumer complaint against your bank based on the points 1. After talking to the customer care and knowing the due to be paid then cleared the due and then finnaly closed the card. After closing the account then on what basis you generated a bill for a closed account?. 2. As per your terms and conditions, I am eligible for a 50 day grace period as per your terms and condition. Becuase, I cleared the previous bill fully and then made a fresh transaction after clearing. As per your terms and conditions: d) Interest Free Grace Period - Up to 50 days; Interest free period is not applicable if total amount due is not paid in full. Thanks, Ratna Srinivas G.

Hi, I am Arjun i had taken loan for Bike induslnd Bank. i will clear loan. I had do 3 time late payment in loan period but i had taht payment in same month at first call . I got NOC from your department but they are submitted wrong information to CIBIL. Now i want clear my name from CIBIL report let's me know what i do for same. Tahanks, Arjun More [protected]

Dear Sir/maam i purchased a TVS Wego in the month of may 2013 and was agreed to pay an EMI of Rs:2382 in 24 equal installments.For the above agreement i had given 24 cheques and 21 cheques were cleared and they called me and said that ECS was mandatory as per RBI rules as per their request ECS was given in favour of them for 3 months, again they called me on Friday i.e:20-03-15 and are asking me to pay a penalty of rs 300 and when i asked for they say that signature is not matching whereas my due date was 21 of every month which happens to be a ugadi holiday followed by sunday however when I approached ICICI bank they said that no cheque was deposited, I was shocked for what i need to pay a fine when there is sufficient balance in my account if the cheque is Invalid they can use ECS and they called me on 23-03-15 and are asking me to pay cash for their representative, apart from their irresponsibility they speak very rudely they usually call from the number[protected] . Kindly solve my problem.

Dear Sir/Madam, I Sunita Vishwakarma, from Jabalpur had a two wheeler loan financed during Oct'2015 for Suzuki Bike through INDUSIND BANK JABALPUR accordingly an EMI Rs. 1794/- is going on and now its remained only 7-EMI and I would like to settle the remaining EMIs of 7 months in a single amount as full & final settlement. It is thereforef I had approached the Jabalpur Branch for the same and asked accordingly to the concerned Department and asked the relavent autholrity and requested that kindly provide me the LEDGER COPY printout of my LOAN OF TWO WHEELER BIKE from the date of loan financed i.e. from Oct'2013 to Mar'2015 to understand the current outstandings of the remaining EMIs and total balance and accordingly I can settle the same but the AUTHORISED OFFICIAL Mr. Josheph [Probably his name] directly denied to provide the same and argued for the same and very arrogantly behaved for it as well as very strongly said that only amount remained can be disclosed to you but I will not provide the LEDGER COPY of the same. The LOAN A/C. NO. is JJQ01437H, and requesting that kindly arrange to instruct the authority to mail me my LEDGER COPY of my LOAN A/C. to the mail I. D. : [protected]@gmail.com at the most earliest. I am expecting the electrified response for the same and if not done within 3 days than no option will left me to take the legal action and take the help of CONSUMER COURT, Jabalpur. With Deep Regards, Mrs. Sunita Vishwakarma Contact No. [protected]

Sir Maine eek bike jo ki aap ke bank kurali branch se finance karvaya tha jiska a/c no.(pcu01928h) hai uski ek instalment kisi karan se main jama nahi karva paya us pa mere ko Rs 450 penalty bhi ho gyi hai.aap ka bank employee mere ghar aa kar mere sath or mere ghar walon ke sath bhut batmiji ke sath bolta hai.kehta hai ki agar aap ne yeh instalment pay nai ki to main aap ko penalty par penalty lga daunga.or no objection certificate nahi daunga.Sir meri request ki aap meri is complaint ko jaldi se jaldi solve karen.us empolyee ka naan parminder singh hai mobile no.(+91-[protected]) hai. thanks

Manager, Indusind Bank K1 Landmark Plot No 28 Hno 3-1-2(1-D)A2 Motivally Tirumalagiri Hyderabad - 500015 Sub : Noc letter for Scooty Pep TVS make 2005 Ref : Contract No AHH 23800 H Dear Sir, I have Purchased Scooty pep and financed by you in the year of 2005 and we have paid all the installments. Due to Heart attack i was hospitalized quite some time and now i am taking rest and retired. Due to above i have forgotten lot of things in which, one to collect NOC from you, When i want to sell my two wheeler the buyer asking for the RC book, i have searched every where but could not find. then after long time i have realized that i took a loan from. and as per payments concern all i know i have cleared all the EMI. In the light of above kindly issue NOC letter along with RC book. as early as possible. Please also send us the statement of EMI Paid and details of interest and EMI received from me. Thanking you M.Dayakar 7-2-1764/104 B - 41 Aakruthi Nivas, Street No 4 Czech Colony, Sanathnager Hyderabd - 500018

Hi, This is to bring to your notice that I used one of your ATM to withdraw money using my HDFC debit card on 14th March, 2015. The location of the ATM is [MARATHON MAX, SHOP NO. 12-15, MULUND - 80 I entered 700 as my amount and instead of 500 + 100 +100 the machine let out 50 + 100 + 100 (Rs 450) less There was nobody at the atm to complain to, attaching the message I got from the bank which suggests i withdrew Rs.700

This is in reference to my complain number 26864405 ; regarding my credit card number xxxxxxxxxxxx6004 (in the name of Mrs. Pramila Gupta). I have made a travel booking from Goibibo airlines for which I have been charged twice on 15th Dec, 2014 ( Transaction ref: 459505 & 459656 ), both for the amount of 14068. I have an alert set for each & every transaction from my card; As soon as I got two alerts on 15th Dec, 2014, I called indusInd Credit card services, & confirmed that this was a duplicate transaction. I was assured that the merchant won't be paid twice for the same purchase. Still the amount was deducted twice which was reflected in my statement. I confirmed it with Goibibo also they have given in writing that they have received the amount only ONCE. I am following up with the bank since than but they are not ready to respond back or to refund the amount back. They stopped replying to the mail and on top of that when I am calling the managers of the bank they are mis-behaving saying that nothing can be done from their end and I can go forward and complaint to any forum I want to. I am regularly clearing off my credit card bill even after this fraud and Rs. 14068/- is not a small amount. Please look into the matter as the bank is only fooling around since 3months and not at all ready for co operation. I am attaching the mail conversation from Goibibo team ; confirming that they deducted the amount only once ; also the mail sent to bank keeping goibibo team in loop still I havn't got any reply from them else then the auto generated mail -that too just once. Please look into the matter. Thank you

Hi Dear concern Good evening My name is sunil yadav .I have salary A/C in indusind bank and account number is[protected]. I lost my ATM card and i generated a request last 3 month ago for the same.still not get ATM card and i visited for this thing in the bank number of times they are always says sorry sir we are generating a request for the same . Please take care for the same .

I want you that I Ram Gang Mishra having a state bank debit card no.[protected] ., from which i used from atm on 08/03/2015 at 17:53:36 at new defence colony at ATM NO. IIB ATM SN016863, TOTAL RS. 6, 000/- DEBITED FROM MY ACCOUNT, BUT COUD NOT BE CASH COUDN'T BE DISPENCED FROM ATM I request you to kindly look into the matter. NAME ;- RAM RANG MISHRA HOUSE NO. E-386, GURUDWARA GALI NO.5, JAGJIT NAGAR, DELHI-110 053 Email; [protected]@AOL.IN Mobile no. [protected]

I am sanjay kumar pal r/o f-80 hari nagar extn. part-3 badarpur and my account number is[protected] in indusind bank at lajpat nagar branch. After opening my account on 16feb 2015 in this branch, i've not get my welcome kit from bank! after submit my complaint to customer care they do not response me about my kit, day by day they postponed it to next days! I have not recd any calls or mails from the concern branch staff. this was really...

i made transaction using imps but due to time out problem money is debited in my account but not credit to another account same problem in three times i register a complain using customer care they give me reference no:-[protected] name:- anil kumar chaturvedi mob:_[protected] dob 01/10/1990 first transaction imps ref no:[protected] second transaction imps ref no:[protected] third transaction imps ref no:[protected] date of transaction:-10/03/2014 problem not solved

I have owned a two wheeler loan from induslnd bank on 30/08/2014. The agreement was 18 installment of Rs.3200. I have provided them 18 cheques of axis bank. I have maintain sufficient balance in my account but bank has not deducted amount from my account. I have told them that why they are not deducting money from my account. Then I have received reply from the bank that your file has been misplaced. I have demanded for my signed 18 cheques. They told me that this responsibility of bank, your account is safe. To continue the loan they told me that please sign ECS paper, Rs 3200 will automatically deducted from your account on 21st of every month for 18 month. I have signed ESC in month of December 2014 and next deduction date of installment amount 3200 is finalized on 21/01/2015. But bank had again not deducted amount from my account. Now on 05/03/2015 I have received message from bank that your current loan EMI of Rs 19, 200 for loan number PCJ00046S is due on 07/03/2015. Please maintain sufficient balance. I have told bank that I cannot pay such much in one transaction. You can deduct 18 installment per month of Rs 3200 as agreed during loan but they are not listing to me. They have deducted 6 installment of 393rs on 09/03/2015 at same time and my current account balance has gone in negative.

I recently joined indusind bank but now i came to know is that there is no proper shift timings in the bank, .Employees are supposed to stay till 8:00 PM despite of shift timing 09:00- 06:00. Also on saturday there is no half day, Senior staff is ridiculous they just sit ideal and force juniors to stay with them. Branch name : Indira puram, ghaziabad.