IndusInd Bank Complaints & Reviews

Sir/Mam,
I was using Deutsche Bank Credit card(now converted into INDUSIND Bank) in year[protected], I have paid the all outstanding of Rs. 15285 on 12/01/2009 through check no.013612 by UBI & placed a request for the card cancellation. Bank executive told me that he will place the request after check clearance.
On the same day bank has issued the statement stating the outstanding Rs. 15824.65 plus late charges & interest of Rs. 1180.41. but I have not considered the late charges & interest as I have already paid the latest outstanding, I have already confirmed the outstanding from bank executive on 11/01/2009 & made payment on next day.
There was not any intention to make fraud with bank.
Now bank is charging me the late charges & interest around 74000 that is big amount for me.
Please advise me what to do now.

Dear Sir,
We M/s Navin art n crafts have already marked the complaint against the Indusind Bank Ltd. Jaipur Branch.we have current account in indusind bank a/c no. 0016-C[protected]. That account was opened by Mr. Abhishek Hazela (ARM) Indusind bank. after opening the current account Mr. Akshya Joshi (Tresary Head ,Jaipur), and Mr. Ankit Pareek (Area Head, Jaipur) visited my office and explain me that they are providing the profits...

1)- Indusind Executive took the documents for Add On Card and didn't provided it. Apart form this, also denying for document as well as Application receiving. Have the sent mail copy as proof of document submission.

2)- Provided the plan without asking me and false billed by the bank. Executive told the Registration amount of Rs. 500/- will be returned if the the first 3 Credit card bill will be more than Rs. 5000/- later when received the card it was denied by customer care executive.

3)- The Credit card plan provided to me was not confirmed with me and provided by the Indusind bank by their own. In Plan and Add On Card regards I Meet personally as well as mailed to Credit Card Manager Mr. Swapnil Vashistha on dated 7th Sept'12, 19th Sept'12 and 27th Nov'12 but got no proper response and false commitments as always. The sent mail copies are with me.

4)- Plan changed in the month of Dec'12-Jan'13, but at that time no one confirmed regarding the rule of CC points redemption. And when I applied for point redemption only half of the points has been redemped.

5)- The customer care department is extremely poor that person cannot even talk to CC Executive after trying for even a complete day. Still facing the same problem.

Please do the needful for resolution of these issue as not only I there must be several persons which are false committed and ditched by these type of poor quality and non ethical bank. By these activities, the consumers are harassed mentally, physically and monitory. Some of my official colleague are also faced such type of problem with the same bank.

Sir,
I went to The Indusind Bank, Gwalior to close my savings account no.[protected] on 13 / 02 / 2013. The account was closed and a statement of account was given to me showing a sum of Rs. 280.90 had been deducted from my account five times from September, 2012 to February, 2013. No information regarding this deduction of money was ever given to me which is unreasonable, unfair and unlawful. I lodged a written report regarding the matter to the Branch Manager but nothing was done. I request you to kindly get me my money back which is 280.90 x 5 = Rs. 1404.50.

Regards,
CHANDRA SHEKHAR SHARMA
496, "SHRI RAM KRIPA", PATRAKAR COLONY
VINAY NAGAR SECTOR - 3
GWALIOR
Cell no. +91 [protected]

Dear sir/Madam,
My Name is Aravindhan Kalyanasundaram from Chennai, and this’s regarding my Two Wheeler Loan NOC. I taken Two Wheeler loan from INDUSIND BANK LTD, No.286, Mudichur Road, West Tambaram , Chennai on 23/06/2012 for HERO HONDA PASSION PRO while the loan Account No.TCWOO322H for the loan Amount Rs,47,000/-. And I Preclosed the loan on 01.10.2012 @ Mowliwakkam Branch, at the time of loan closing Mr. Rajendran (Branch Manager Collection Department) said you’ll be receiving the NOC with in 15days. So I went M.wakkam Br. On 17th Oct. 2012, for noc and Mr. Rajendran said, come after 1week. Again I went to branch on 23rd Oct. 2012, but he said the same story, come after 1 week. I went again on 6th Nov. 2012, and Mr. Rajendran said please come after Deepavali so I went on 16th Nov. 2012. Then he said go to Tambaram Brach and collect the noc there it self so I went to Tambaram brach on 20th Nov 2012 there (Tambaram Branch staff)Mr.Raj said, we already sent the noc to M.wakkam brach so you can go and collect there it self then same day I went to M.wakkam Br. From Tambaram Branch, but Mr. Rajendran said, we are not receiving any thing and you come after 10days. Then I went M. Wakkam Branch on 3rd Dec 2012 for noc but Mr. Rajendran said, I don’t know about your vehicle Noc and if argent go to Tambaram Branch and ask them.

So I taken one day leave for my vehicle NOC, first I went to Tambaram Br. they said, please ask M.wakkam Br. so I went to that Branch they said, please go to Nungambakkam branch then I went to N.bakkam branch, but they said, sorry you can ask Tambaram Branch or make compliant to customer Care Department.

I make a compliant to INDUSIND BANK Customer Care Department, they receiving my complaint and they said, you’ll be getting a call with in 24hrs. But I’m not receiving any calls so again I called customer care then they asking Apologies for that. And they said you’ll be get the call with in 48hrs but I not getting any calls. After 3days I called customer care they said, sorry sir you will be getting call with in 24hrs but nothing will happen and I’m not getting any responses from bank side. SO REALLY I WORRIED ABOUT MY VEHICLE NOC WHETHER I AM GETTING OR NOT. Because nobody gives the response and I never seen such kind of bank. In My experience no body like this even all company are giving more response to the customers and any compliant they resolve with in 24hrs. But my case almost 3months gone so I REQUEST YOU GETTING MY VEHICEL NOC AS SOON AS POSSIBLE. AND I ATTACHED THE MY MANUAL SCHEDULE LETTER, PRINTED SCHEDULE LETTER AND LOAN CLOSER LETTER.

Sir,
I request you again take some necessary action for getting my NOC as soon as possible.

THANK YOU

NOTE:-
LOAN IN THE NAME OF G. SIVA KUMAR AND CO-BORROWER NAME OF ARAVINDHAN KALYANSUNDARAM.
MOBILE NO.[protected]

Good morning Sir I am karthikeyan From kangyam, Tiruppur Dt.. and working at one marketing company...I and i have account with Axis Bank ltd......And actually i took amt Rs.1000 From Indusind atm center on[protected]...But my axis bank debit card was locked in that atm center due to that atm center problem...For receiving my debit card i went to the nearest branch Indusind bank but they didnt give my debit card...now i have to apply for receiving new debit card in my bank (Axis bank)...For that i have to pay Rs.580...So i want componsate From Indusind bank....

hi sir, my code d40384 sir my problem are my dmat share of indusind bank 200 share not avalible. why my account gon share.bse act are debat balance rs 8000.00 aprox sir trade unlmted bse my view over all amton plus.so sir requst please account mycheak for where are missing over position more charges. sir all shortage margin are clear today position.so sir whare are problem you find and my funds me. thanking you.

The services of IndusInd bank is horrible..Their executives are badly trained, experts in making false statements...lif anyone planning to apply for their credit card-think twice..they purposely don't send statements so that later on they can levy interest on the amount and when you call them up for clarification, they come up with all the possible excuses...blame will be on you...top of all that they give customers missed calls and when you call them back... again all lies that your phone was continuously ringing but you didn't pick up.....i had a pathetic experience with them..

Hi ,

I got bike loan finance from IndusInd bank. They kept my R.C Book and my key until the last payment. this is what the regulations all the banks following up. Now(November2012) i paid all my installments and asked my RC Book and key. They are telling that the key has been missing and asking me that please bring your bike to the nearest lock repair(duplicate key making) shop to make a duplicate key instead of lost key. But the problem is, what if the lost key get found my someone and some unfortunate thing happens? They are speaking irresponsibly.

I need to file a case against this bank in consumer court. what are the needful steps for filing a case in consumer court.

Regards,
Karuppasamy P
mob:[protected]
mail:[protected]@gmail.com

Respected Sir,
This is Herald Mathias Selva Kumar from hyderabad ,has taken a two wheeler loan from indusind bank the contract number is :AHA14687H,and the customer code is :CU0197661,I Have paid the loan amount in full before the given time,but my EMI amount of Rs.1934/- got deducted from my bank account ,i mailed it to the indusind bank regarding the refund of my excess amount they told me to send the details then they will issue...

Hello,

I wanted to bring this to your kind attention that your executive Ayan Das from the Pune office has been giving all types of false promises to the customers for getting another number. He thinks he can get away with anything and no one would take any action on him for the same. I assure you that if I don’t get my card approved then I shall be forced to take legal as well as compensatory action against both Ayan and Indus Ind Bank Pune division for cheating and committing fake promises to get targets met. I shall also file a case against Ayan in the local Police station for cheating me with my documents after giving false promises. I was promised by Ayan that I shall get a card 120% after I had told him that I have a Cibil issue due to which I would not get the card. He then mentioned that he was the sanctioning authority and he will approve my card and I need not worry about my Cibil records at all. I had told him that I do not want any more inquires on my CIBIL if I was not getting a card from Indus Ind. He had convinced me that he will get me the approvals 120% and that there was no question of not getting the card for me. I take this as a case of cheating and insult. When I told him so many times that I will not get the card approved why was he hell bent to make me undergo this embarrassment of getting a declined request from your Bank? I am not a beggar to have run behind Indus Ind. It was your Bank’s executive who ran behind me and forced me to apply with fake promises.

I assure you that if my issue is not resolved in a week then I shall be forced to escalate this further.

Due to incorrect pin entry of my indusind bank debit card, my online payment system has been blocked. please help me to activate the online payment system at the earlier. thanking you

Indusind Bank Executive not provide proper information while opening salary account to their bank they told that we can transact more then 5 time from any bank ATM however when I transact more then five time they start debit the amount of rupees 23 per transaction

Mritunjay kumar
Ac Number 0039-u[protected]

Dear sir,
My name is RAJESH SHINDE. My current account with Indusind Bank, vasai branch is as MECH FAB ENGINEERING.
Sir, their executive goes to new clients & cheat them to open an account.
My story- Mr. Rampratap singh & Mr. Varun Panjabi came to my workshop. They asked me to open a current account in INDUS BANK. They promised me to provide OD account at just opening of my account.
They took all my ITR papers for opening of current as well as OD account. They promised me to give debit card of daily withdrawal upto-3 lakh. At last day of reaching my wellcome kit, they also told me that my OD account procedure is completed & welcome letter also generated. You will reach it 3-4 days after receiving your welcome kit.
But..but...but..............When i received my welcome kit, I realised that these people are playing with customers hopes. they are cheating customers to increase their credits in bank & to get promotions.
But they dont know that they are pulling stones on their legs.
I & my friends realised that INDUS bank is cheating. This is because of your improper staff.
Take action & stop cheating.....thank you...

Dear Sir,

I used your ATM on 22.07.2012 at Indusind Bank South Avenue Mall Jabalpur. When I was making the transaction there was a power cut , and your ATM was switched off. Note that my card was inside the machine there was no UPS backup available for the same. I lost my card. Note that it was not my fault or machine fault it was fault of your bank that there was no UPS BACKUP Available. I am doing Banking with many Pvt Banks but never came up with such issue that ATM don't even have a UPS backup. For same I contacted there Office at Shastri Brij Jabalpur. I met Mr Piyush, executive banker at same branch he didnt even listened to my problem and said that cant be replaced. The problem is not that i lost my card My Bank Gives Back a new card in less then 5 days but the issue is if a customer is comming to there branch he can be prospect customer and bank give no response to him/her. That was shocking. I deal with many bankers in rural segment as I am in a tractor company no one gives such poor service. I am raising this issue for other customers who may face the same problem again and will be treated again by same executives of same BANK. And please atleast arrange a UPS or a Power Backup Device for your ATM's because if this thing continues everyday in Jabalpur customers like me will loose cards and suffer. Thats and advice which can help you to grow a UPS will cost additional 5000 Rs to Bank , But it can bring business more then that.

Regards
Abhishek Tiwari

I have closed my account from Indusind bank on 9th of June. I am in pune right now and my account is in Indusind bank (Jetalpur road Baroda
Branch ). There is balance in my account (Rs 4,064). They told me that i will receive my DD in 2 days of Rs 4,064. But they closed my account for
that i received mail but its almost 1 month i have not yet received the refund draft. I have visited personally thrice to Indusind bank Pune and
met Ms. Neha Gupta, and also called them around 15-20 times both places pune (Vimannagar branch) and baroda (Jetalpur road branch) bank but
they are not responding me. They always use to transfer my call to different people. Even i talked to Mr. karin from Indusind Call center. He
told me that within 48 hrs you get that. But till date i have not received the refund draft.

Kindly suggest what should be my next cause of action.

With regards
Nidhi Sharma

Dear sir,

I have applied for withdrawal of my above said pf around 3 year back, but the same has not been received by me/ credited to my provided A/C no. Kindly confirm the status and requesting you to arrange withdrawal as soon as possible.

MY PF NO.IS TN/50948/1660

Thanks & Regards
Lakshman Suthar...

My name is umesh saroha and i am your customer since 2007 my account no is 0022N22186001
you people have blocked my Debit card without any intimation with sufficient balance available with the bank what kind of service is that you know how embarrassing situation i had faced on sunday when i was standing infront of a shopkepper with this card it's feel i stand without a cloths just because of your idiotic service i m trying to contact at your customer care my reference id 10712083 i don't know what kind of resolution you people provide to customer's every time your executive speaks different version one said new card dispatched to your address another said we activate your last card to whom i beleive when i called you again after receiving sms from your end that complaint has been resolved you executive did't know about any thing even after sharing the reference no .

Dear Sir/Madam,

I had taken Deutsche Bank cerdit card on 03/07 and expired on 03/10.I never made any purchases or cash withdrawl from Credit card.I didn't receive any renewal card or new card.
Last Month I received statement saying that outstanding due is Rs.114894.04 and to be paid immediately.When I called customer support they said that I done some hotel booking and not clear which hotel and where in the year 2008 for Rs.4567.79 and cumulative interest gone to that amount.But,I never received Mobile Alert or Mail or statement to my address regarding outstanding amount and have been staying in the same house from the year 2007.When I asked the customer support executive then he is saying some unknown(Balaji) name and he has taken or company seal is there which are not the correct answers.

Please guide me how to go about this.

Your earliest reply in this regard is highly appreciated.

Hanuma Reddy.

I Mr. Sunil Jain, running the business opened the current Account in Borivali West Branch (IndusInd Bank near Gokul Hotel) in the month of Oct 2011, at the time of opening the account one of employee of Indusind borivali branch (Sweta) advised me that if you open current account there will be no charges to deposit the cash in any branch. Since Oct 2011 till date (11th April), i 've been charged more than Rs.45,000 in 5 months, in the month of november when i told that some charges have been levied to my acount, the bank manager (Avinash) and Employee (Sweta) advised me that "you don't worry all the charges charged to you will be reverted back by december and further charges will also be reverted". When December came, they told first week of Jan, then 2nd week of Feb and Then march 31st...Still no amount have been reverted. Since 24th March 2012 i have contacted Branch manager Avinash more than 50 times, he always say " don't worry sir, ho jayega"....I don't understand what to do...please help me..


many thanks in advance