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IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
Resolved
1322
Unresolved
879
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IndusInd Bank reviews & complaints page 17

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V
Vettikkanalil VC
Dec 22, 2021
Resolved
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Resolved

Address: Vijin V, Vettikkanal House cheruvally Estate, Kanakappalam po Erumely 686509

Resected sir,

I have a complaint, this mail consist of this.

I am vijin, an indusind bank customer.
My loan number is ELP09146H and vehicle number is KL 34 F 1217.

As per the balance of loan amount, i have only Rs. 5277 after the debit of August's Emi.
Then, Rs. 3536 EMI has debited in september. After that, my last EMI was the final emi amount, ie, Rs. 1741.

I had enquired and talked with nearest Indusind bank office, at ranni.
They said that, final and closing balance is 1741, that will debit on october 7th. And then after NOC will be issued.

But closing EMI RS. 3505 has been debited from my account instead of 1741.

I have given a complaint to ranni office, they said that, its showing excess amount. They told me that they have registered refund request and solve the issue.

But its not getting solved yet..

Pls check and confirm the details.
Please give refund of excess amount and My NOC.

Statement and other details are attached with this mail. Please do the needful

Regards

Vijin v
[protected]
Ranni
Feb 5, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Dec 22, 2021
Updated by Vettikkanalil VC
They are not responding to my calls and complaints.. Irresponsible system.. I need my refund and loan closing NOC
Verified Support
Dec 30, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We wish to inform you that our team is working on your concern vide Service Reference Number: 16392861. Request your co-operation in the interim.

Regards,
Team IndusInd Bank
Verified Support
Jan 04, 2022
IndusInd Bank Customer Care's response
Dear Customer,

We wish to inform you that in the deal ELXXXX46H there is a refundable amount of INR 1177/-

There were around 5 EMI returned in this deal and for all these returns EMI payments were received after a delayed period.

This has attracted additional interest charges and hence, the reduction in the refundable amount.

Further, we request you to please submit a cancelled cheque leaf and KYC to enable us to transfer the excess amount through NEFT.

Regards,
Team IndusInd Bank
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    A
    Adarsh2266
    Dec 22, 2021
    Resolved
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    Resolved

    I had an account on Indusind Bank Kayamkulam Branch and I would like to close that account.For that I had given a request at the bank on 03/12/2021 and they said that I should pay 215Rs for the closure and I had paid the amount to the bank account and they said the account will be closed by today but till now the account is not closed and I had recieved a call from bank that I should pay Rs30 because the bank has charged negative balance in my account.But I had requested for the closure of my account on December 3.So I don’t know what should I do now.The bank representatives are saying they are helpless.I am attaching the screenshot of my statement with this complaint.
    Jan 25, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 24, 2021
    IndusInd Bank Customer Care's response
    We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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      K
      Kumartoyota
      Dec 21, 2021
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      Dear Sir,
      Kumar M
      Mob No-[protected]
      kumartoyota.[protected]@gmail.com
      Card No-[protected]
      Payment Ref -N[protected]
      I clear my outstanding 2 month before but still I didn't receive my NOC.
      So please share NOC for above registered mail.
      Thanking you,
      Kumar M
      IndusInd Bank customer support has been notified about the posted complaint.
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        E
        Er Anand Yadav
        Dec 18, 2021
        Resolved
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        Resolved

        Address: Swapn city shujalpur mandi, Swapn city shujalpur mandi

        Dear team
        I am anand yadav, I have completed my two wheeler loan in shujalpur branch madhya pradesh but yet time not give me noc from branch side so pls give me urgent basis
        Jan 25, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 24, 2021
        IndusInd Bank Customer Care's response
        We request you to please share your detailed concern at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.
        My bik noc pdf forword ok sir lelp plish my name.. sarvaiya vijaybhai Revashibhai my gmail [protected]@gmail.com
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          R
          Raja Mollah
          from Kolkata, West Bengal
          Dec 18, 2021
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          Address: Uluberia,panchla

          My bank account of indusind bank a fraud case 11000 hazar money
          IndusInd Bank customer support has been notified about the posted complaint.
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            R
            Raja Mollah
            from Kolkata, West Bengal
            Dec 18, 2021
            Resolved
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            Resolved

            Address: Uluberia , panchla
            Website: Raz dhani

            Mera bank account se pura balance hack ker liya debit card se
            Jan 25, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Dec 18, 2021
            Updated by Raja Mollah
            My bank account se 11000 hazar fraud case
            Verified Support
            Dec 24, 2021
            IndusInd Bank Customer Care's response
            Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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              S
              Sridhar Kumar Sahu
              from Bengaluru, Karnataka
              Dec 17, 2021
              Resolved
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              Resolved

              Hi Team,

              I have not received my NOC certificate after closing my Indusind credit card a long time back.
              Could you please revert back to me, so that I will provide the card number and you can issue the NOC to get updated in the CIBIL record?

              Waiting for your quick response.
              Thank,
              Sridhar
              Jan 26, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 24, 2021
              IndusInd Bank Customer Care's response
              We request you to please share your detailed concern at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.
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                A
                ayangulati
                from Pathankot, Punjab
                Dec 15, 2021
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                Address: PATHANKOT

                Respected sir,

                My name is Ayan Gulati, Holder of NRI ACCOUNT in IndusInd bank.
                I had applied for cancellation of Legend credit card since 1Month+, the bank staff at Pathankot branch are not helping me and delaying it for more than a month.

                First, they made an FD of 1 Lakh for 24 months(without my permission), without informing me about the period and making it 24 months on their own. Its been 2 months. I'm telling them to cancel the FD as I don't want it.
                I TOLD THEM TO CANCEL FD ON 5TH NOVEMBER. STILL THEY DIDN'T CANCEL.

                Till this time Credit card was not issued. Still the inapt bank lady didn't cancel the FD.

                They issued credit card with 90000 and now i've told them to cancel the credit card. They are delaying since one month saying they requested for joining fee waiver.

                Please look into this matter and close my NRI account FD and Cancel my credit card.
                I HAVE NOT ACTIVATED CREDIT CARD AND SUBMITTED IT TO PATHANKOT BRANCH on 24th NOVEMBER 2021.

                I HAD A VERY HORRIBLE EXPERIENCE WITH THE INDUSIND, PATHANKOT BRANCH. PLEASE LOOK INTO THE MATTER.
                I WILL CLOSE MY NRI ACCOUNT IN INDUSIND BANK IF MY MATTER IS NOT RESOLVED.

                MUNISH MAHAJAN is the Branch Manager.

                Ayan Gulati
                Acc No.[protected]
                FD Deposit Number:[protected]
                Credit Card No: XXXX XXXX XXXX 9896
                My contact: [protected]
                IndusInd Bank customer support has been notified about the posted complaint.
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                  J
                  Jojin joy
                  from Kottayam, Kerala
                  Dec 13, 2021
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                  I have applied for the duplicate of hypothetication NOC for my bike Reg No-KL-34-314 to indusind bank kanjirappally branch at kottayam district of kerala state. I have received the reply saying that it will minimum 30days to issue the NOC certificate. My vehicles registration validity will get expired on 31st of December 2021 and after that I need to pay huge amount as penalty.
                  Kindly issue me the NOC at the earliest. Necessary charges and formed are submitted at indusind kanjirappally branch.

                  Thanks in advance
                  Jojin Joy
                  [protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details along with contract number with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                  Regards,
                  Indusind bank
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                    N
                    Narayana Reddy Vennapusa
                    Dec 12, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I have visited multiple times kukatpally branch office and paid 250rupees money for issue and sending NOC document to my address. No update on this so far and no response for calls.

                    Vehicle loan number:AEK04832H
                    Jan 20, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 20, 2021
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We would like to inform you that there is no payments of Rs250/- accounted in the deal AEKXXXX2H. We request you to share the receipts for having made the said payments to us at [protected]@indusind.com to enable us to assist you further.

                    Regards,
                    Indusind Bank.
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                      V
                      vinayreddysaddi
                      from Jangaon, Andhra Pradesh
                      Dec 10, 2021
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                      Address: jangaon (D), Telangan - 506167

                      Hello, I have finance on Yamaha FZS from IndusInd bank. I have cleared the total due in the month of march 25th 2021 and I have continually called the bank manager and the IndusInd bank support, they replied that it is lockdown time and we will provide you the NOC after lockdown and extended to October 18th 2021. After that they have asked me to pay an extra amount of around 7500+ because the loan account has not closed and it is the interest for that and I have asked the manager, support team and dropped a mail too IndusInd bank. But no response from them for there mistake of closing the account. I have paid the rest of the amount of 7500+ in the month of September. But till know the NOC haven’t issue yet even the bank manager and the team is saying that it will take time. I think they planning to collect some more amount from me. It is number one Fraud bank I have ever seen. Please take action on this.

                      My Loan Account No – AWN04119H
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 11, 2021
                      IndusInd Bank Customer Care's response
                      Our apologies. We have forwarded your concerns to our relevant team. We shall revert to you shortly. via reference number 15725973
                      Verified Support
                      Dec 14, 2021
                      IndusInd Bank Customer Care's response
                      As per the update from our team NOC for the loan account AWN04119H can be collected on or after 27/12/2021 from :

                      INDUSIND BANK LIMITED
                      D.NO.6-4-29&30, GANAPATHI PLAZA, FIRST FLOOR,
                      OPP. MARKAZI SCHOOL, LASHKAR BAZAAR,
                      HANAMKONDA,
                      WARANGAL 506 001
                      Dec 17, 2021
                      Updated by vinayreddysaddi
                      Hello, IndusInd Bank Customer Care's thank you. I got the NOC but, it is very bad that NOC as lot of mistakes in it including Name, Village and etc. I have not collected the NOC then and there i have returned it to the bank. I need the NOC as soon as possible and without any mistakes in it. if it is getting delayed more than 10 days. you people have to see me in the consumer court. I have no patience for waiting any more. Your bank people are saying that nothing will happen with the mistake the RTA will accept. The bank will issue loans with mistakes provided by the customer. I need the NOC as soon as possible.

                      can't you people check the minimum details before issue of NOC.

                      thanks,
                      Vinay Reddy
                      Verified Support
                      Jan 02, 2022
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We understand that you were contacted by one of our bank official to address your concern pertaining to no objection certificate correction.

                      Further, you confirmed that, you agree with the previous no objection certificate, and there is no need for another certificate. We understand you will be visiting branch on January 03, 2022 to collect the no objection certificate.

                      We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                      You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

                      Regards,
                      Team IndusInd Bank
                      Jan 25, 2022
                      Updated by vinayreddysaddi
                      I think you people got the wrong information I have not agreed to the previous NOC and have not even collected it. How can I agree with the NOC mistakes in it? Will you people agree or accept the documents which customer provides you with such mistakes?

                      Still, it is pending and no call or information from the bank about the NOC mistakes. I will see how many days you people will prolong it.
                      May 17, 2022
                      Updated by vinayreddysaddi
                      Still, I have not received the NOC from the bank not even responding to the calls this how the IndusInd Bank work by neglecting the problems of customers.
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                        A
                        akula hemanth
                        Dec 9, 2021
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                        Hi team,

                        Could you please help to unfreez / unblocking my account. It nearly one week i have submitted my documents at Branch Office. There is no update still now but ticket is closed with out resolution and clarify. So requesting you to escalate to higher Management..
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Waiting for your support and confirm on this..
                        IndusInd Bank Customer Care's response, Dec 11, 2021
                        Verified Support
                        We request you to please share your detailed concern along with registered contact details at [email protected] and allow us some time to get back to you with an appropriate resolution.

                        You may call 18602677777 for immediate assistance.
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                          G
                          Gopika Prakash
                          Dec 7, 2021
                          Resolved
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                          Resolved

                          Address: Induslnd Bank,Pala

                          I have applied for NOC for my two-wheeler( KL35 3316-owned by Betty Prakash) till now I haven't heard anything back. I called the office number in Pala Branch, Kottayam Kerala multiple times, but the staff told me it did not come from Mumbai Branch. Later they told like vehicle number was not updated, that is the reason why it got delayed. How long will it take to get this NOC? Could you please check and let me know the status.
                          Jan 14, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 11, 2021
                          IndusInd Bank Customer Care's response
                          We request you to e-mail us below details at [protected]@indusind.com for further investigation.

                          Complete Loan Account number:
                          Name:
                          Registered Number:
                          Address along with City:
                          Loan amount:
                          Emi Amount:
                          Vehicle No.:
                          Engine No.:
                          Engine Chassis No.
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                            A
                            akula hemanth
                            Dec 6, 2021
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                            Frozen or Blocked my account

                            Address: 13-32, ,Banagapalli

                            Hi Team,

                            My account is frozen or blokced, so requested you to help on this....
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                            S
                            Swab123
                            from pune, Maharashtra
                            Dec 5, 2021
                            Resolved
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                            Resolved

                            When I opened new account they asked me to pay 20294 intial funding when I check account it shows 0 balance now
                            I contacted customer care they said drop an email but I have not heard anything i am stuck now please credit the money ASAP
                            Name- Swapnil Gautam Waghmare
                            Account No[protected]
                            Dec 5, 2021
                            Complaint marked as Resolved 
                            The issue is not resolved I don't why it is marked resolved
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 06, 2021
                            IndusInd Bank Customer Care's response
                            Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                            My indusind bank account a fraud case 11000 la liya hai Raz dhani main pesa Chala gya
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                              S
                              Swab123
                              from pune, Maharashtra
                              Dec 5, 2021
                              Resolved
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                              Resolved

                              When I opened new account they asked me to pay 20294 intial funding when I check account it shows 0 balance now
                              I contacted customer care they said drop an email but I have not heard anything i am stuck now please credit the money ASAP
                              Name- Swapnil Gautam Waghmare
                              Account No[protected]
                              Dec 5, 2021
                              Complaint marked as Resolved 
                              It is not resolved
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dec 05, 2021
                              Updated by Swab123
                              Balance is still shows 0
                              Verified Support
                              Dec 06, 2021
                              IndusInd Bank Customer Care's response
                              We wish to inform you that Rs. 20, 294/- is credited to the account on December 06, 2021.
                              Verified Support
                              Dec 06, 2021
                              IndusInd Bank Customer Care's response
                              We wish to inform you that Rs. 20, 294/- is credited to the account on December 06, 2021.
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                                S
                                seena234
                                from Ernakulam, Kerala
                                Dec 4, 2021
                                Resolved
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                                Resolved

                                Sir,
                                I Seena is giving you a request on the subject of error which effected in my cibil report due to auto loan of indusind bank which I have not availed .But my cibil report has involved in auto loan. My adaar num and pan number is

                                Please check with my credentials and do the needful to rectify the negative remark
                                Jan 7, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 06, 2021
                                IndusInd Bank Customer Care's response
                                We request you to share the complete Cibil report which reflects Cibil Control number and your name on it at [protected]@indusind.com along with the scanned copy of the Pan card.
                                Verified Support
                                Dec 06, 2021
                                IndusInd Bank Customer Care's response
                                We request you to send the complete Cibil report which reflects Cibil Control number and your name on it along with the scanned copy of the Pan card, at [protected]@indusind.com.
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                                  M
                                  Magg78
                                  from Chennai, Tamil Nadu
                                  Dec 3, 2021
                                  Oct 9, 2024
                                  This thread was updated on Oct 9, 2024
                                  Resolved
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                                  Resolved

                                  I tried to open a bank account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no email came from the bank confirming my account opening nor any update. So I called the customer service only reply I got every time I have to wait at least three days but it almost a week passed by but there is no response from their side yesterday I tried again contacting customer service through Facebook Messenger - I don't know whether it is bot, some response came in that there was two step I need to complete to open the saving account but I was asking again and again to give a link for completion of those steps required but no response from their side I called video customer service but they replied saying same, that I need to complete 2 more step but when I asked to give the link or guidinance - how to to complete those steps there was no response and even video call got abroptly cut, and also I couldn't give feedback on that, so my experiences totally horrible and wasted all my time. My only request through this forum to the Indusind Bank people is delete all information I given for account opening.
                                  Jan 5, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 04, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                                  Thanks&Regards,
                                  Indusind bank
                                  I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening.
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                                    N
                                    nalini
                                    from Chennai, Tamil Nadu
                                    Dec 2, 2021
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                                    This is so irritating to mention my complaint. I have been getting calls regarding Indusind credit card upgradation from IndusInd telemarketing people from 2 years. Everyday I get 5 calls and tell the same reason when I say I should not get then they will say ok we will mark you in DND status.
                                    But again it starts. The numbers are blocked but still I am getting calls from this number. Please check the attached photos of the call history from this number. I have many screenshots of this.

                                    This is very very frustrating and I cannot tolerate anymore. Please accept my complaint and take action.

                                    The numbers are : [protected]
                                    IndusInd Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sai Chandra1
                                      Dec 1, 2021
                                      Resolved
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                                      Resolved

                                      Address: KUKATPALLY
                                      Website: indusind bank

                                      Hello
                                      im sai chandra
                                      loan id -aep01482h
                                      vehicle number - ts09fc2130[royal enfield]
                                      last emi payment was on -21/09/2021
                                      i have went on[protected] for noc to kukatpally branch first they have said that they have applied for noc and didnt even gave a receipt and said u will get ur noc in 30 days after 30days i didnt get any call from them til now[protected] response from the staff is very poor no official head is available to respond . they gave two numbers but they dont lift the call[[protected]/[protected]] i have went to office for noc continuesly for 5 times but but there is no responce from them
                                      please do something
                                      Jan 11, 2022
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 07, 2021
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We request you to visit the below branch to collect the NOC on or after December 17, 2021 :

                                      INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD
                                      UNIT. 412, 4TH FLOOR, PLOT NO 2-6/11-411,
                                      VIJAYA SAI TOWERS, BESIDE INDUSIND BANK BUILDING,
                                      KUKATPALLY HYDERABAD 500 072

                                      Regards,
                                      Team IndusInd Bank
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