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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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1322
Unresolved
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IndusInd Bank reviews & complaints page 17

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G
Gopika Prakash
Dec 7, 2021
Resolved
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Address: Induslnd Bank,Pala

I have applied for NOC for my two-wheeler( KL35 3316-owned by Betty Prakash) till now I haven't heard anything back. I called the office number in Pala Branch, Kottayam Kerala multiple times, but the staff told me it did not come from Mumbai Branch. Later they told like vehicle number was not updated, that is the reason why it got delayed. How long will it take to get this NOC? Could you please check and let me know the status.
Jan 14, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2021
IndusInd Bank Customer Care's response
We request you to e-mail us below details at [protected]@indusind.com for further investigation.

Complete Loan Account number:
Name:
Registered Number:
Address along with City:
Loan amount:
Emi Amount:
Vehicle No.:
Engine No.:
Engine Chassis No.
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    akula hemanth
    Dec 6, 2021
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    Frozen or Blocked my account

    Address: 13-32, ,Banagapalli

    Hi Team,

    My account is frozen or blokced, so requested you to help on this....
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    S
    Swab123
    from pune, Maharashtra
    Dec 5, 2021
    Resolved
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    Resolved

    When I opened new account they asked me to pay 20294 intial funding when I check account it shows 0 balance now
    I contacted customer care they said drop an email but I have not heard anything i am stuck now please credit the money ASAP
    Name- Swapnil Gautam Waghmare
    Account No[protected]
    +1 photos
    Dec 5, 2021
    Complaint marked as Resolved 
    The issue is not resolved I don't why it is marked resolved
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 06, 2021
    IndusInd Bank Customer Care's response
    Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
    My indusind bank account a fraud case 11000 la liya hai Raz dhani main pesa Chala gya
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      S
      Swab123
      from pune, Maharashtra
      Dec 5, 2021
      Resolved
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      Resolved

      When I opened new account they asked me to pay 20294 intial funding when I check account it shows 0 balance now
      I contacted customer care they said drop an email but I have not heard anything i am stuck now please credit the money ASAP
      Name- Swapnil Gautam Waghmare
      Account No[protected]
      +1 photos
      Dec 5, 2021
      Complaint marked as Resolved 
      It is not resolved
      IndusInd Bank customer support has been notified about the posted complaint.
      Dec 05, 2021
      Updated by Swab123
      Balance is still shows 0
      Verified Support
      Dec 06, 2021
      IndusInd Bank Customer Care's response
      We wish to inform you that Rs. 20, 294/- is credited to the account on December 06, 2021.
      Verified Support
      Dec 06, 2021
      IndusInd Bank Customer Care's response
      We wish to inform you that Rs. 20, 294/- is credited to the account on December 06, 2021.
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        S
        seena234
        from Ernakulam, Kerala
        Dec 4, 2021
        Resolved
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        Resolved

        Sir,
        I Seena is giving you a request on the subject of error which effected in my cibil report due to auto loan of indusind bank which I have not availed .But my cibil report has involved in auto loan. My adaar num and pan number is

        Please check with my credentials and do the needful to rectify the negative remark
        Jan 7, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 06, 2021
        IndusInd Bank Customer Care's response
        We request you to share the complete Cibil report which reflects Cibil Control number and your name on it at [protected]@indusind.com along with the scanned copy of the Pan card.
        Verified Support
        Dec 06, 2021
        IndusInd Bank Customer Care's response
        We request you to send the complete Cibil report which reflects Cibil Control number and your name on it along with the scanned copy of the Pan card, at [protected]@indusind.com.
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          M
          Magg78
          from Chennai, Tamil Nadu
          Dec 3, 2021
          Oct 9, 2024
          This thread was updated on Oct 9, 2024
          Resolved
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          Resolved

          I tried to open a bank account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no email came from the bank confirming my account opening nor any update. So I called the customer service only reply I got every time I have to wait at least three days but it almost a week passed by but there is no response from their side yesterday I tried again contacting customer service through Facebook Messenger - I don't know whether it is bot, some response came in that there was two step I need to complete to open the saving account but I was asking again and again to give a link for completion of those steps required but no response from their side I called video customer service but they replied saying same, that I need to complete 2 more step but when I asked to give the link or guidinance - how to to complete those steps there was no response and even video call got abroptly cut, and also I couldn't give feedback on that, so my experiences totally horrible and wasted all my time. My only request through this forum to the Indusind Bank people is delete all information I given for account opening.
          Jan 5, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2021
          IndusInd Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
          Thanks&Regards,
          Indusind bank
          I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening.
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            N
            nalini
            from Chennai, Tamil Nadu
            Dec 2, 2021
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            This is so irritating to mention my complaint. I have been getting calls regarding Indusind credit card upgradation from IndusInd telemarketing people from 2 years. Everyday I get 5 calls and tell the same reason when I say I should not get then they will say ok we will mark you in DND status.
            But again it starts. The numbers are blocked but still I am getting calls from this number. Please check the attached photos of the call history from this number. I have many screenshots of this.

            This is very very frustrating and I cannot tolerate anymore. Please accept my complaint and take action.

            The numbers are : [protected]
            +4 photos
            IndusInd Bank customer support has been notified about the posted complaint.
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              S
              Sai Chandra1
              Dec 1, 2021
              Resolved
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              Resolved

              Address: KUKATPALLY
              Website: indusind bank

              Hello
              im sai chandra
              loan id -aep01482h
              vehicle number - ts09fc2130[royal enfield]
              last emi payment was on -21/09/2021
              i have went on[protected] for noc to kukatpally branch first they have said that they have applied for noc and didnt even gave a receipt and said u will get ur noc in 30 days after 30days i didnt get any call from them til now[protected] response from the staff is very poor no official head is available to respond . they gave two numbers but they dont lift the call[[protected]/[protected]] i have went to office for noc continuesly for 5 times but but there is no responce from them
              please do something
              Jan 11, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2021
              IndusInd Bank Customer Care's response
              Dear Customer,

              We request you to visit the below branch to collect the NOC on or after December 17, 2021 :

              INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD
              UNIT. 412, 4TH FLOOR, PLOT NO 2-6/11-411,
              VIJAYA SAI TOWERS, BESIDE INDUSIND BANK BUILDING,
              KUKATPALLY HYDERABAD 500 072

              Regards,
              Team IndusInd Bank
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                S
                seena234
                from Ernakulam, Kerala
                Dec 1, 2021
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                Resolved

                Sir,
                I Seena is giving you a request on the subject of error which effected in my cibil report due to auto loan of indusind bank which I have not availed. But my cibil report has involved in auto loan. My adaar number[protected] and pan number is GQFPS0686P­

                Please check with my credentials and do the needful to rectify the negative remark
                Jan 9, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2021
                IndusInd Bank Customer Care's response
                Dear Customer,

                We request you to forward the complete CIBIL report reflecting cibil control number at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                Regards,
                Team IndusInd Bank
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                  S
                  Sundarboss561
                  from Chennai, Tamil Nadu
                  Dec 1, 2021
                  Resolved
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                  Resolved

                  Dear sir
                  I am sundaravadivel from chennai last month I received my new indusind credit card that has been dispute from this [protected] number on 26.10.2021 (amount and compliant details given below) after that received my card i did not use a single time transaction of my card. The same day i has been compliant nearby police station and filled case also CSR number 506/2021 the investigation in under progress . The same dispute time i blocked my card and called customer ivr call and raised compliant like that issue and requested to stopped the dispute transaction amount. (Reference number given below). And same day credit card dispute form and police compliant csr copy has been send to premium [protected]@indusind.com.

                  The collection department making so much of torture per day 15 times of calls coming from indusind bank collection department Every time i am saying this amount was dispute happened after that every one said ok sir sorry sir i will update the system hence forth calls not coming like but after then 1 hour again call coming from the new number. I can't do my regular day activities fully affected and mentally and physically I am not well from this violence of indusind bank collection department calls.

                  I went also commisioner office the same compliant given. Here after only press & media balance. I wana to go.

                  Please take a valuable action, do the needful sir.

                  Details;
                  Indusind customer care Complaint registered reference(26/10/2021)
                  number;[protected], [protected], [protected], [protected].(3.24pm)

                  Fraudulent mobile number ;[protected],

                  Transaction id; ECOMM[protected]magic bricks realty ser),
                  ECOMM[protected]magic bricks realty ser),

                  Issues happened timing; 2pm.(26.10.2021)

                  Card blocked through customer care message: 2;15pm.(26.10.2021)

                  Compliant registered (through customer care IVR service) Time;3.24pm.

                  Debited amount ;49578/Rs & 15683/Rs
                  The police compliant CSR number :506/2021

                  Please take immediate action to close my issue and do the needful.


                  Thanks & Regards
                  M Sundaravadivel
                  mobile number; 77xxxxx343
                  card number;4412xxxxxxxx7307
                  +3 photos
                  Jan 6, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2021
                  IndusInd Bank Customer Care's response
                  We have reviewed the dispute claims on the referred transaction(s) basis the concerns highlighted by you.
                  We wish to clarify that the referred online transaction(s) have been authorized and billed to your credit card account, post successful authentication by using the One Time Password (OTP) / IndusInd Bank E-secure password, which is sent only on your registered mobile number and registered email address and which can only be accessed by you or with your specific knowledge or consent.

                  In view of the fact that the aforementioned transaction(s) have been completed in a secured environment with due authentication as required, we would like to convey that the liability towards the subject transaction(s) rests with you and cannot be contested as an unauthorized transaction(s).

                  We seek your understanding in this regard and request you to make the payment towards the referred transaction(s).

                  We would also like to inform you that in the absence of any other recourse to progress with the dispute, the liability remains with the cardholder for such secured transaction(s).

                  If such frauds need to be investigated, then we request you to approach Cyber-cell/Police authority.

                  We request you to refer the link for further : https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx
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                    P
                    Pramod1506
                    from Rudrapur, Uttarakhand
                    Nov 29, 2021
                    Resolved
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                    Resolved

                    Address: Nainital Road, Rudrapur Udham Singh Nagar Uttarakhand

                    I am Pramod Kumar
                    My Loan Account No.--- [UHR05730H] And My Bike No-- UK06AT7267
                    I finance a Hero Splendor plus Bike from IndusInd bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate (NOC) to clear the further documentation. I am regular follow with bank representative Rudrapur branch. but he is providing me time next and next Some time not response. Kindly help me in this regard.
                    Thanking you
                    Jan 8, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 07, 2021
                    IndusInd Bank Customer Care's response
                    HI Pramod

                    We wish to inform you that the loan period in the deal UHR05730H was from November 2018 to May 2021. all payments were made in cash on various date beyond the actual EMI due date. The final payment was made on 6.8.2021 for Rs2318/- for all these delays in emi payment a delayed interest will get accrued. Here it is Rs1700/-. On remittance of this the deal will be closed followed by issuance of NOC.

                    We trust that your concerns have been addressed appropriately

                    You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

                    Regards
                    Team IndusInd Bank
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                      R
                      Raghavansh
                      from New Delhi, Delhi
                      Nov 28, 2021
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                      Hi,
                      I am Mohit Raghav Indusind Credit card customer.
                      I am unable to pay the credit card bill for the last few months due to Covid. Initially, I was on sabbatical and during the second wave I lost my job, and due to no job I can't pay the amount.
                      My family is getting calls from the bank executive named Pooja ([protected]) and she is abusing with my family for not paying the amount.
                      I am looking for a job and would ensure that I would pay the entire settlement amount which bank has offers me over the email into 5-6 EMI's.

                      Request you to please convert settlement amount into EMI's

                      Hope the bank understands my situation and me and my family will not receive any such calls further.

                      Best,
                      Mohit Raghav
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        D
                        Dhaval v darji
                        from Dakor, Gujarat
                        Nov 28, 2021
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                        Address: 34 (OLD 115,116),G N CHETTY ROAD T NAGAR, CHENNAI 685
                        Website: [email protected]

                        Dear team
                        Due to some family problam I have leave my job so please update my relieving date
                        My emple I'd IBLR17305
                        IndusInd Bank customer support has been notified about the posted complaint.
                        We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com. to enable us to assist you.
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                          A
                          Ajay Kumar phogat
                          from Charkhi Dadri, Haryana
                          Nov 27, 2021
                          Resolved
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                          Resolved

                          Address: Charkhi dadri haryana 127306

                          Somebody called on their coustomer service and tell them my details and freeze my account and when I get to know about it I give them my full documents and written application in sep.2021 and they said please call on coustomer service and ask them to unfreeze it when I call coustomer service they said go to branch with your kyc documents and give them in written application too I go there and give them my documents again but still my account is freeze I think they are just doing timepass by sitting there
                          Nov 29, 2021
                          Complaint marked as Resolved 
                          Just nothing ask about kyc documents again and I provide and it's solved
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Nov 28, 2021
                          Updated by Ajay Kumar phogat
                          Still it's debit freeze

                          Verified Support
                          Dec 03, 2021
                          IndusInd Bank Customer Care's response
                          Dear Mr. Phogat,

                          We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                          Regards,
                          Team IndusInd Bank
                          Dec 03, 2021
                          Updated by Ajay Kumar phogat
                          It's resolved and I already made the transactions
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                            S
                            sadoni
                            from Delhi, Delhi
                            Nov 26, 2021
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                            Hello,

                            I am receiving IVR calls continuously from IndusInd Bank every day or an alternate day after 10:00 AM from past few months. I've never applied for a Credit Card or Loan or Bank account with them still they are calling me with card or loan offers. Though i blocked 100+ numbers via Truecaller but still i'll get call from a new number. I will be working in the night shifts and when i will sleep in the day i'll get these calls continuously which disturbs my sleep. Due to which i got health issues due to improper sleep, i've also applied in their website for DND and it showed that i need to wait for 60 days during which i may receive calls it showed.

                            I've attached the screenshot from my mobile of the numbers which i've blocked. Most of their numbers will start from +911725.

                            Please take a strict action against IndusInd and also compensate me for making my sleep hell due to which i got health issues as well.

                            Thanks and Regards,

                            Adoni Shoeb Ahmed
                            [protected]
                            +11 photos
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dec 02, 2021
                            Updated by sadoni
                            Any update here i am still getting calls with other format numbers as well from IndusInd.
                            Dec 14, 2021
                            Updated by sadoni
                            I am still receiving IVR calls continuously even if the number is blocked, they'll try to call with the new number again. Please save me with this mental torture.
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                              indiaindianc323
                              Nov 26, 2021
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                              They are cheating with people money when called your customer care given the poor treatment you should kick out this kind of people just check how many emails I sent you ate my money you scammers fraudsters I asked multiple times that close all disputes and chargeback regarding this transaction and credit the refund because the refund is already issued but you people are scammers fraudster now at this moment I am filing a case on you gonna defame and damage you as much as I can you messed with the wrong lawyer ate my 26, 498 rupees shame on you for lotting peoples hard-earned money from 10 days called so many times and emailed so many times to refund my money which is already refunded by the merchant but you scammers ate my money and not crediting my money shame on you
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                S
                                Sanket51
                                Nov 25, 2021
                                Resolved
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                                Resolved

                                My Name is Sanket B Gaikwad
                                I have NRE Seafarer Saving Account in Indusind bank
                                My account number is[protected]
                                IFSC Code - INDB0000237

                                I did not maintain average quarterly balance in my account but Indusind bank has levied non maintenance charges in negative figure from Oct 2020 (when open account) to July 2021

                                From April 2021 to Nov 2021 in my account balance was showed in negative sometime showed Rs. -524 /-, Rs. -614/- sometimes showed rs. -1114/-

                                My Savings Account balance record that means Rs 0/- in my account from Oct 2020 (when open account) to July 2021

                                My Savings account balance touches zero that means Rs. 0/- in my account then Why did the bank charge non maintaince charges and convert my account balance into negative?

                                The bank converted my savings account balance into negative

                                Indusind Bank making my balance negative first then they recoved this amount

                                On 27th july 2021 Rs. 749/- credited in my account and Immediately at the second moment Indusind bank deduct my credited account balance, At that time, Rs. 590 / - deducted as maintenance charges were levied for the period January to March but during January to March my account balance was Rs. 0 / - then why did the bank keep a negative account balance on it

                                But it is very wrong that they recovered this amount by making my balance negative first

                                This scene happens again
                                On 22 Nov 2021 Rs. 590 /- credited in my account and Immediately at the second moment Indusind bank deduct my credited account balance, my deductible account at that time was charged again Rs. 590/- for non maintaince

                                I have all the evidence of what I said and I have attached it below

                                Every time Indusind Bank making my balance negative first then they recoved this amount
                                +3 photos
                                Jan 6, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                We tried contacting you on your registered mobile number, however unable to connect successfully. Request you to call our helpline number [protected] for immediate assistance or email us at [protected]@indusind.com for us to assist you further.

                                Regards,
                                Team IndusInd Bank
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                                  S
                                  Shwetacan
                                  Nov 24, 2021
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                                  I have done Indusind credit card payment of rs 4531 on dated 19/11/2021. The same has been deducted from my account but not credited to my beneficiary bank or not reflecting in my account statement
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                                  Regards,
                                  Team Indusind Bank
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                                    R
                                    Rehan shaukh
                                    Nov 23, 2021
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                                    Address: Vashi

                                    I lost my noc copy kindly send me on mail
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    hello sir where is my noc
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                                      Ramanjula
                                      from SANGAREDDY, Andhra Pradesh
                                      Nov 19, 2021
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                                      Address: Hyderabad

                                      Indusind bank has issued a credit card which I have not received. But, it has been adding joint fee and interest for which I am not responsible.
                                      Indusind bank employee called from [protected] and threatened to pay money.

                                      I have a call record and file a police complaint against Indusind bank
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Joining***
                                      IndusInd Bank Customer Care's response, Nov 22, 2021
                                      Verified Support
                                      Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [email protected] and our team will get in touch with you at the earliest.
                                      Regards,
                                      Team Indusind Bank
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