IndusInd Bank Complaints & Reviews

Hi All,

Please be informed that I have a complaint regarding my credit card payment related.

As per concern I had a credit card which I already closed with full payment with closure fees on Feb 2020 and one more thing as per representative told me my total payment due is aprox 31000/- and with GST and foreclosure fee its aprox 33000/- and I paid 34800 aprox which they said means I done access of payments.

I thought it was closed but in few days I received couple of messages for payment 1789/-.
When I already requested to close my card and loan account and already pay my due with access of amount than why you I pay more.

Please take it on seriously note and waive my all due and close my account ASAP.

Regards
Atik Ahmed
[protected]

Sir, I was approached by Indusind Bank official, Ms Karishma and then Mr Vishal Punjabi, of Naupada Branch Thane to open a saving Account with the Bank, as suggested i opened the account .Then they said, you upgrade your Pinnacle Credit to a next higher version and Pay 15000/+GST= Rs17700/-. I told them, I am not interested, as I cant pay Rs15000/- forthis. They said i wil be provided Amazon voucher for the value of Rs15000/- and i will not be of any loss, ad I get a higher version of the credit card.
I pointed that, stil iwill be losing the GST amount of Rs2700/-, as i cannot set off that, as an individual its a loss. However they both assured me that, i shall bee provided the coupon for this value of Rs2700/-also and to pay the amount. They confirmed this in the whats up message.
On payment and upgradation on following up, i received the coupons for Rs15000/- only. No coupon is received for Rs2700/- . There is NO response from them on following up and their card division says as per the scheme they can give coupon only for Rs15000/-.

This is a total fraud on the customers by the Bank officials, and was cheated me by Rs2700/-, why the bank officials of the Naupada Branch, Thane, play this mischief and defraud the customers.PLease addrress them to get back the money. Thanks shankar Devarajan

My office have two current account in the name of MR ISO CELL & RDSO-ED Research, my office has given all the relevant documents to Alambagh Lucknow branch, whichever are required for KYC updation but bank has not updated, also bank is saying that i can not say that how much time my bank will take due to updation is being done by Mumbai office. i think that bank service is not good.

We have foreclosed the car loan on 17th Aug 2021.

Loan agreement no - TCA01800C

Almost 35 days gone. Still not received NOC. Speaking with the bank is of no use. As they keep on saying 'Docs not received from Head office Nothing they can do...'

My name is Amritangshu Panja i took a two wheeler loan from indusind bank but still didnt getNOC certificate loan account -WCF02857H

Hi, i have a indusind bank platinum select credit card. Total outstanding is 45k which is overlimit. My credit limit was 40k. I am using this card from last 1 year

Currently, i am jobless and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. However, every month before due day i am trying to arrange and make payment of minimum due amount of rs. 4422/- from last 3-4 months. After making the payment of 4422 for 4 months still my total outstanding is 88000 because every month interest charge is a round 3600 + overlimit : 500 + 18% gst. It is creating lots of mental pressure on me.

I contacted indusind bank credit card settlement team for the same and ask them to convert my outstanding to emi. They told me that no emi option is available on my card and then after disclosing my current situation, iprovided a phone number of collection team, kolkata.ot disappointed. They told no emi or settlement option is available on my card. They threaten me, that if i am not able to make the payment then they know how to recover the amount and some abusive word. I faced this issue and this create mental pressure on me. Moreover, every day i got so many calls from indusind bank collection team and they are harassing as well.

I asked indusind bank for several time for settlement or covert outstanding to emi. But no hopes. I am ready to pay the total outstanding in emi option because as a jobless person, i am not able to pay total outstanding in a single shot.

Daily 5 to 6 times phone calls from Indusind bank end comes regarding to take loan and credit card. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected]....

I am not being able to use my card for any transaction even i cannot login to credit card mobile application. This is happening since yesterday and i need to make payments using the card. Even i can't reach any person through the helpline number. Please help....

Dear Sir/Madam,

Iam Sajjanapu Raju

My Lone Number:-AWP02456H New Dist: PEDDAPALLY Old Dist:-Karimnagr

Please Provied My NOC Certificate My mail
Gmail:- [protected]@gmail.com

Hi Naresh Kumar Jain,

Thank you for writing to us.

Hope you’re doing good,

Kindly reach out to your issuing bank and file a chargeback on this transaction as the refund is processed from our end on 28th Jul, 2021.

Payment id:pay_GfE4EifyFrUYRP
Refund ID:rfnd_HeGeX2dD95jxm8
Amount :₹3, 059.10

Kindly download the chargeback forum from the link given below and provide the following details to your bank.
1) ARN number ( given below )
2) Debit statement
3) account number
4) chargeback form ( filled with the details)

ARN Number:74110751210031509576097

How many days bank need to unfreeze the account. After getting desired information.

Hello, I Finance Hero Honda Passion from IndusInd bank. I have clear all my dues for the same but till date bank not provide a DUPLICATE no-objection certificate to clear the further documentation. I am in regular follow with a bank representative in shujalpur mandi dist shajapur MP. Pincode 465333branch.but he is providing me time next and next. The last time when we meet bank representative he provides me CSR CODE CSU271099
I have been a complaint for same but still not getting a solution.
Kindly help me in this regard. Thank you.

A fraud company took money from me agains a project and did not release salary of work done. Infact keep asking and charged 4000 unnecessarily by fraud.

This scaammer phone number he have told me just pay 1000 you will get refund in a minute but when I try to call him is number is switched off

Sir
I Manu Chhibber Customer Code CW1156798 W/O Late Sanjeev Kumar Customer Code CU9590336 and he dead on 28/07/2019. MY Husband taken loan on Tractors and Farm Equipments having deal no. PCJ00853T of amount Rs 325564. One installment was made by my husband and another payment is made Pramerica Life Insurance amount Rs 283541.44 .Total money paid by me is Rs 394990.56. Please consider this case as death case and provide us NOC as soon as possible. Pease respond me within 24 hours otherwise I have submit complaint to RBI.
Thanks and Regards.

Dear Cust, Thanks for your CASH payment of Rs.3070.00 dtd 30Jun2021 towards your Loan acct vide rpt# 5607421X30J0001. For queries pls call [protected]

Dear sir
...Last emi submitted..sir jee Noc nahi mila 2month ho gaya h...ya fir bataiye mail id me sab ko attachment karna padega sab ko complant bataye

Anil kumar
Loan number-UVS01435H
MO-[protected]
UP63AH4921
mail id- [protected]@gmail.com
Mirzapur Uttar Pradesh
...aur mail id par aa jaya pdf to accha rahega

On 18th August, I ordered a mobile redmi note 10 (4/64)from Amazon shopping site with my card Whose price ₹12499 .I am mentioning his order id here as well.

Order id[protected]

This order of mine got cancelled.And my refund was issue from Amazon on the 23th aug.But till now this amount has not been credited in my account.
The reference number that I have received from Amazon is also mentioning...

Unauthorized IndusInd Credit card frauds multiple times.

Background: On[protected] I had blocked my credit card number ending with 1473 suspecting a fraud transaction and I received a confirmation/acknowledgement from the bank on the same. On[protected] I called the customer care to recheck on the card status which was blocked and as confirmed by your executive that the card was blocked and the replacement card is yet be dispatched. One of the question here is how can bank generate a new card without customer consent?

Situation 1: Now on 7-7-2021 the day after, I receive a call from this number[protected] stating that two transaction has been made through your credit card number ending with 3786 details below. As confirmed by the executive on 6/7/2021 the card is yet to be dispatched, here how can the transaction happen without dispatching the card and activating or acknowledged by the customer, especially in this scenario where the card is blocked for a fraud suspicion.
Transaction 1 on the card ending with 3786 - Rs. 50, 498 (Transaction ref no. T41538)
Transaction 2 on the card ending with 3786 - Rs. 50, 498 (Transaction ref no. T95993)
Action taken:
1. Immediately I called the customer care to verify and the executive confirmed the transaction, though I have not placed the request for replacement card I had asked the executive to block and seize all my account since this is a clear fraud transaction as the card has not reached me nor dispatched by the bank.
2. Filed an FIR (FIR reference no. 0174/2021) with Cyber Crime on 8-7-2021 as guided by the bank.

Situation 2: Even after raising a dispute for a fraudulent transaction which took place dated[protected]. I had clearly asked the bank to freeze all my credit accounts but today (22/7/2021) I received a call from this number (+91 [protected]) and the person named Elias Bhaskar asking for confirmation on the transaction which happened on new card (9020) which I'm absolutely not aware of. I have not requested for the new card nor informed by the bank about the new card nor I received this card.
Details as mentioned by the customer care exec, furnished below:
Transaction 1 on the card ending with 9020: Rs. 48, 480 (Transaction ID T30923)
Transaction 2 on the card ending with 9020: Rs. 35, 350 (Transaction ID T31025 )
Transaction 3 on the card ending with 9020: Rs. 5, 025 (Transaction ID T36041)

I have taken the credit card statement which is received today and same is attached for further investigation.

Action taken:
1. Immediately called the customer care to verify the above said transaction and the transaction is confirmed. Now you can clearly say this is a pure negligence from the bank.

We request your support to resolve the issue and do the needful.

Please be informed that a two wheeler loan was taken from Indusind Bank vide account number OCO01197H mapped settled.

The loan is already closed in June 2013 but in the CIBIL report, it still showing as "8 payments delayed between July, 2010 to Oct 2010 and Jan, 2010 to May 2011''. Hence, due to error from your side my CIBIL score has came down.

Dear Team,

I am facing financial crises to make payment on multiple banks Loan/Credit outstanding, And their recovery agents approaching me to collect due, Since last 1 year am paying amount to bank recovery agents, but still due to interest and other charges still outstanding amount remain same.

Now its difficult to pay all creditors payments and am approaching banks for settlement of outstanding with higher waiver and EMI's.

Also send mail to INDUSIND BANK Credit card outstanding settlement in EMI's. But not getting any response and regular interest and other charges included in my credit cards.

Requested to stop harassing the recovery agent and provide easy emi to pay credit card with waiver settlement amount.