IndusInd Bank Complaints & Reviews

M indusand credit card holder. M very disappointed with your customer care service, many time i called customer care for my inquiry and problems, but they have not attend the call and also charge 1 rs for a minute. Recently i call c. Care 3 times. First call will be 07minutes, 2nd call will be 7 minutes and 3rd call will be 4 minutes. [protected]. This is my number. Customer care charge from me 18 rupees without any talking and solving problems. I will angist complete indusand credit card customer care in consumer court.

This is asim kumar panja, i had opened a new account around 45days ago & i applied a personalized debit card, it's about 1month money has been deducted from my account but i have not received yet though it is showing delivered.
Is it the banking services? Worst ever i have seen. I have tried to contact the customer service number again & again though it is not reachable or somehow it is connected automatically it is disconnected.
My account number[protected]

I have made a purchase at the trends shopping mall where the bill is 6044/- i was using my indusind debit card where the transaction got failed at the merchants swiping machine but the amount has been debited from my account. I have triple checked with the staff there but of no use. I have tried contacting the indusind bank cc but no one is picking up the call.
Worst customer service by the indusind bank

My name is ali.
Loan no:ahk00958c
Vechicle no:ap 15 au 2799.
Loan completed on:[protected].
Branch karimnagar.

Dear sir/ madam
This car loan taken by my father riaz ur rahaman as he was expired unexpectedly. The car loan went to legal department they called me to bank went their and settled the amount with the legal manager sampath and paid their itself only. They told me that it will come in 40 days. Now its been 4 months till now i have not received my noc. I called the legal manager after 40 days he told that it will come. Then so many times i called him he is postponding that it will come in 2 days or one weak. And now his phone is off and from bank i heard that he has resigned his job. The bank people are telling that it was in legal, so that it should come from the legal department only. Still how many days or months i must be waiting for my noc?? Currently i am in big trouble as i have sold my car and the customer is torchering me like any thing. So pls kindly help me soon to get my noc.
Thanking you.

Dear team/aniket,

I have availed a 2 wheeler loan from your bank. Wherein i have pickup a 2 wheeler from sahyadri honda - warje malwadi pune as on 12 of april 2019. I have submitted all necessary documents to the vendor - sahyadri honda. But i don't know - where it stucked. Mandate was not registered at your bank end. It got delayed in registration.

The first ecs supposed to debit my account as on 7th may 2019- but it was not deducted - wherein sufficient balance was available.
Second ecs supposed to debit from my account as on 7th june 2019- but it was not deducted-wherein sufficient balance was available.

On 7th july 2019- without giving me any intimation/sms - bank has tried to deduct all 3 months amount at a time from my account. I. E rs-12930/

Wherein i were having 11800/ balance in to my bank account. Now my concern is how come without any intimation to me - bank tried to deduct 3 month amount from my bank account. Due to that the all 3 ecs got reversed & i have been charges for rs-1230/ wherein i was not at fault at all.

I am following the said case with that particular 2 wheeler loan concern person here at pune from last 3 months. But sorry to say - i have not received any revert from him. (Aniket deepak bhandari-[protected]).

Request you to take this particular case on priority basis & arrange to refund me my charged amount back - to avoid further escalation.

2 wheeler loan - mqg01842

Ravi telang
Pune
[protected]

Hi
I got a message from the Indusind bank that my credit card as been blocked for furthur usage, but i wonder when my credit card is delivered i never receive any credit card from indusind bank who is using under my name? tried reaching customer like mad dog for hours but nobody responding very poor customer care and i got one more message after 6 hours that the pin for your credit card will be deliver after 5 working days? is my credit card blocked or not if blocked when and why? no information with me please share the details i really appreciate

Indusind bank (Tambaram branch) financed my 2 wheeler. The loan was for 11 months. My loan got closed few months back, still my original document and noc are not provided.

I keep asking the bank officials, didn't get any proper response.

How to get my documents from the bank. No idea who is the right one to contact for this.

Any help is appreciated!

My name is ali.
Loan no:akh00958c
Vechicle no:ap 15 au 2799.
Loan completed on:[protected].
Branch karimnagar.

Dear sir/ madam
This car loan taken by my father riaz ur rahaman as he was expired unexpectedly. The car loan went to legal department they called me to bank went their and settled the amount with the legal manager sampath and paid their itself only. They told me that it will come in 40 days. Now its been 4 months till now i have not received my noc. I called the legal manager after 40 days he told that it will come. Then so many times i called him he is postponding that it will come in 2 days or one weak. And now his phone is off and from bank i heard that he has resigned his job. The bank people are telling that it was in legal, so that it should come from the legal department only. Still how many days or months i must be waiting for my noc?? Currently i am in big trouble as i have sold my car and the customer is torchering me like any thing. So pls kindly help me soon to get my noc.
Thanking you.

Dear sir, i am satheesh vadivelu government business banking (Gbg) team trichy branch. My employee i'd. Iblc25255. Iam resigned my position in indusind bank at trichy contonement branch. I am a exit employee at the month of 30 august 2019. Still now not get a final settlement. Kindly take necessary action to provide settlement as much earlier process

Dear sir,
i would like to inform you that i had taken bike loan from your bank from 2012 and it has been completed in 2015 with out any dispute but that time i was not taken any noc from your bank, when i was apply for other bank loan that got my application has rejected due to cibil scoor is low, due to i have dues with indusind bank rs. 8000 something, where as i have clear all emi smoothly till end, so how can it shows and why, if shows then why can not contact to us regarding this, now i am help less and please do the needfull for my noc asap.

Regards
dillip nayak
[protected]
bhubaneswar

Dear team

My mobile number is [protected] dob is[protected] but we have not received my card and we have give 3 times address change through phone banking but again your executive dispatch in my home address.

As per courier only they deliver to family of self but we are both work ing in field so unable to meet in my home address.

Please check with your customers care and call details & dispatch in my new address.

We have already paid the charges of card, kindly understand and dispatch.

Sir mere pas ek self ka check tha to mene cash karane ke liye staff ko bheja fir bank staff ne id proof manga . me id lekar bank gaya counter par mene cheque submit kiya us time counter par koi rush nahi tha or koi line nahi thi fir muje 5-10 minut wait karne ke liye bola, 10 minut bad mene cashier se baat ki to unhone answer kiya ki error aa raha h jabaki mere aage 5-10 customer ke receipt or deposit kar liya tha fir mene kaha to muje 30, minut or wait karaya
jabaki jisaka cheque tha vo cashir ka frend tha or bad me muje bola ki cash nahi h account me cheque owner cashier ka frend tha or mobile par bar bar paytm se pese dalane ke liye cashier ko bol raha tha or muje wait karaya
oer mere sath missbehave kiya or sahi se baat nahi ki is reason se mene apana personal account close karwaya

NAME - GHANSHYAM PARMAR
ACC. NAME[protected]
CITY - KANKROLI 313324
BRANCH - RAJSAMAND
STATE - RAJASTHAN

Good evening team,
Actually i lost my credit card and there is not even a single source to contact and block and i have never such a bank like this. As, i have been continuously trying on following number
[protected] saying that services are temporarily not available. Please look into it and it will be better if customer care number will be provided.

I am writing this to inform you that i had received a demand notice from your bank that i am the co borrower of loan agreement no ecy03507h but in the attached documents its not signed by me and it was forged without my knowledge. It was already intimated to your alappuzha office vide letter dated 17/07/2017. But again i received a legal notice for the same. Due to the same my cibil score is going down and mine status showing as defaulter list. Whenever i am sending mail to nodal officer i am getting a reply that mine id proofs are with them now days collection of id proofs are very easy for any executive also from the primafacie bank is not verified the sign in my pan card and in the loan agreement, from their itself my signature is not matching.

1) i am using indusind credit card from last 1 year every month i pay on time.in starting 6 months i received statement so i paid. After that also i paid bill normally without statement also i paid for 4 months. I asking bank persons through mail everything to send a statement. Actually my limit is 30k but now they charged 36k because not paying bill they charged as their wish. But with providing statement how can i pay the bill.

Now i am receiving threatened calls and messages from bank side

I took loan in indus ind bank. My personal loan account no :[protected]. They are charging 4% foreclosure charges. If asked for for closure letter i have been told to wait for 15 working days to provide letter with 4% foreclosure letter. Please help to waive off 4% foreclosure charges and get foreclose letter asap. As day by day the interest as been charged on the current outstanding.

Dear Sir/Madam
With reference to early complaint, I didn't receive a satisfactory reply from Indusind Bank representative except for threating calls, Whats up and Email. As I have made are request regarding the settlement of my dues on August to customer care but didn't receive any reply and subsequently, I received a statement for this month with an amount increase in my credit card dues.
Hence my humble request to look into the matter and resolve my issue as I am facing difficult to pay.

Regards
Rajnesh Kumar
Mob-[protected]
[protected]@gmail.com
card no- last four-digit 9002

Hii

Team,
This is Shiv Kumar Duggal director of Cantae Home Appliances Private Limited having a current account () in your indusind bank

I always use to transfer the money to my vendors through your app only but today while transferring the money to one of my vendor (Sun India Electrical Company ) whose bank details are

(Sun India Electrical Co. Axis Bank Ltd, Meera Bagh Branch, New Delhi. A/c No. [protected], IFS code : UTIB0000533)

An app error came, i transferred 10, 000 /- to this company but due to an app error it got transferred 2 times and the moment when the option came to send whatsapp to beneficiary i selected the option to not to whatsapp the same but at the same moment i received 2 messages from indusind bank that money is deducted 2 times

Now you tell me how is this possible that i will transfer the money to same person twice of same amount within a second or 2 seconds this is not possible but your customer care team is saying that you might have done it twice.

I dont know anything now you people just credit my amount back in my account anyhow other wise i close this current account i will get my account opened in some other bank

And will proceed legally for this app error, revert asap

1) charged credit card even after i am no more their customer.
2) credit card sold with priority access saying that there is free airport lounge access & then charged for it

Credit card sold with priority access saying that there is free airport lounge access and after 1+ months o[censored]sing the lounge the charges were charged that too without sending sms notification. The charge was missed and the bill paid by husband so the charge was ignored for several months meanwhile i had used 4 times the lounges and they were charged.

After 3 such instances, i realized what is happening & i called customer care & since they had no answer & were not taking responsibility of the wrong information given by their own employee i asked to deactivate the card. After the card is deactivated & i am no more their customer still they are charging me for my last lounge access.

There is no accountability taken by the bank & i had to pay the penalties where in this world of digitalization, they never sent me sms notification while charging the lounge access & i was kept in dark!!

Dear indusind bank,
It is my first account with you and have a really horrible experience i ever had opening a account, if i wont have this as a salary account i would never open the account with you... Even after a 2 month gone finally you guys able to open my account in ur bank and now suddenly after receiving my welcome kit and when i activate my online services and transferred money into my account suddenly i came to know my account is debit freezed,
I complaint from my net banking service and even on your customer care stating the issue and they guided me to visit my branch and said it will be easily resolved,
So i visited your malibu town branch where your great executive ms. Isha even not willing to attend me just had given a straight comment that your account is not being resumed and want me to forcefully close it,
I asked her to tell any way as your customer care is sayin that if i resubmit a initially funding cheque then my services will be resumed but she is very unprofessional and dont know her personal mental asylum she again and again forcing me to sign account closure forms which i denied and request her to resume or close my account and give me in written for your this force act but invein she denied,
I dont know what are you guys upto but its a really shameful for the bank if you are behaving with your customers like this.
Hoping for my issue to be resolved and will surely want to all public to know about your way of working too.