IndusInd Bank Complaints & Reviews

I barely crossed the due date for paying the minimum amount due for my credit card, and these indusind bank guys started calling me every 4 minutes. They start calling at 9:30 am, and keep calling continuously every 4-5 minutes till 6:30 pm, even though i have spoken to them and told them that i will make the payment shortly. No other bank has ever done such a thing. Other banks hardly call once in 3-4 days.
This is sheer harassment by indusind bank and in would like to press a case against them. Kindly advise.

Hi team,

I have been using indusind’s credit card from past 4 years and have utilised my complete limit many times and have paid it back even however i suffered through a big loss in my business and have been paying minimum due from past almost 1.5 year now. My total limit is 93k and i[censored] count my minimum amount (4500 x 18) i already have paid 81k. However my outstanding is still 93k.

Now, as i do not...

Some body has hacked my indusind credit card
I have found fraudulent transaction of rs 1958.00
On
Dear customer, txn on indusind bank credit card xx2000 for inr 1958.7 on 07/12/19 08:20 at freelancer.com is approved. Pls call [protected] for query

And

Dear customer, txn on indusind bank credit card xx2000 for inr 628.8 on 07/12/19 08:25 at freelancer.com is approved. Pls call [protected] for query.

Dear concern,
We had taken two-wheer loan in june 2008 honda shine, even after closer my loan i am not getting my closure lettler or noc letter. Request you to please provide us request letter as require

Name : kaushal mukeshbhai naik
Regirtraion nuber : gj21q5400
Loan account no (May be correct record i have) - 0176-gl2046-001
Mobile number : [protected]
Emial id : kaushal. [protected]@gmail.com

I have been called from multiple representatives of induslnd bank to register for credit card and personal loans after repeated refusal from my side. Sometimes i have been called by them in middle of important meetings and discussions with my client which crossed my patience boundary.
- please adhere to your compliance, and not call even after refusing for multiple times initially.

Dear concern

I have purchased activa 5g dlx on 30th sept 2019 from "khusi honda" near muhana mandi, muhana mod 302029 vide invoice number rj01sh0219v01047

I have finalized amount 69300/ inclusive all (Rto+insurance+accessories). I have asked them to process bank loan for 50, 000 for 24 installments and remaining i will transfer rs. 19300/- through my saving account. After this i have received below documents.

Invoice amount: 56380 (Inc gst)
Insurance bill: 5063 (Inc gst)
Rto charges : 6410 (Message attached)
Remaining 1447 (Bill not provided)
Total 69300

I have transferred amount 1000 and 18300 total 19300 and asked for loan processing for rs. 50000/- remaining amount. When they shared emi amount 2905 pm i have not satisfied with loan amount. I have asked them to provide loan sanction letter which was sanctioned for rs. 55000/-.

At the same time i have taken quotation from another agent of indusind bank he said that emi will come on 50000 loan amount rs. 2405/- pm for two years @10.50%.

It seems they have showed less down payment. How they can exceed loan amount which burden comes to me into 23 installments. I am very surprised how agency can do this type of forgery.

I am requesting you to please interfere in this matter and resolve this on priority otherwise i will go for legal action after 07 days of this communication.

Regards
Madhubala sharma
Mobile: [protected]

Greetings sir,
I lost my indusind forex card back in june. When i was in india between august to october, i followed your advice and visited the brach to get a new forex card. Turns out the people from indusind reversed my remaining balance of forex card to my account but didn't issue me a forex card.
First, they asked about my visa and air ticket and stuff and said they would only issue if i had all the things stated. When i finally had all those things, they just told me to visit another brach because they didn't have the forex card. I went to at least 6 different branches in lucknow in my last week of india before i came here to germany for my studies. They were not able to issue me the forex card.
My mother is coming to visit me during my christmas holidays. I need you to mail me a new forex card at the earliest to my home address
Indusind i fed up your services and dirty shenanigans, so please help me out. I am a student over here so i need to help me
Sincerely yours ojaswi jaiswal

Respected sir/madam,


Hope you are doing well. This email is in regards to the issue that we have with indus ind bank.

To start with my wife had her salary account with indus ind bank. We got a 2 wheeler from ananda honda bommanahalli where the loan was processed from idfc first bank (Ecs – to be processed from indus ind).

In this she had so many issues where the reasons are not properly provided for the nach rejections that happened and was accepted at the indus ind branch.

We have also provided the request letter for asking the reason why the bank has rejected the nach requested that was submitted by the idfc bank for the vehicle loan where it was rejected till august month.

The rejection of the nach form by indus ind has impacted us a lot in terms of additional late fee and conveyance fee collected by idfc bank.

The unexpected deductions of the late fee has made our cheque to get bounced as well. There is no proper reply from the bank end where we have met the deputy manager … the branch head etc … they only keep talking their sop and some english that doesn’t solve my issue for last 10 days.

We wanted a letter stating that issues with them where they deny giving the same. It will be helpful if you help us in getting the letter that says the following as we need to provide it to idfc and one more bank for the loan purposes.

Ps: they keep denying the letter that we requested as it will evidently show the error from their end & they feel it might impact their bank name. For your reference we have attached the letter that was given 10 days back still no action.

Thanks for your advance help.

Loan no : tna00861h
Loan date starting : 21/01/2013
Loan date ending : 21/01/2015
I have purchased in tvs phoenix 125cc in induslnd bank loan but clear the due in 11/02/2015 but bank issue the noc certificate. Some information wrong issue (Address and vehicle wrong number input) handover the bank in 24/05/2015. Many time i am going the bank till date no issue clear noc certificate more than wait 3 years please resolve the issue

Rahul this side
From subhash nagar
One o[censored]r executive called me and inform me about ur credit card schemes and all.
M interested to apply one.
Then ur executive hve taken all the necessary info about me and promised me that i am elligibile fr ur credit card.
Ur executive came to me and collect all my docs.. And processed my file into ur bank.
Then after 4 days someone called me and verify about all the infos and docs that i hve given.
And they told me nw ur credit card will be delivered to u in 10 working days at ur residence.
But now 10 days past.
1 mgs came to me that sorry fr the inconvinience u cant apply our credit card coz ur not elligible fr the same.
I had given all the docs to ur bank and they promised even said that ur credit card will be delivered, nw what happend then.
Ur making fools o[censored]r customers or what..
This is too pathethic.
Kindly consider my complaint and revert me asap.
I[censored] cant do the needful then i m extremely sorry, i hve to raised complaint on the email to ur higher authorities..
My contact no-[protected]
Rahul neb
Subhash nagar, vishnu garden
110018

As per the statement which was due on 05.11.19 i made a payment of rs. 3222/- vide cheque no. 951825 dtd. 02.11.19 for rs 3222/- drawn on sbi, pas road, kolkata and the same was debited from my account on 05.11.19 the due date of card. Now i received a sms on 21.11.19 from cibil department mentioning that induind bank has reported negative to cibil

I received a call from IndusInd Bank for applying for a credit card on May 20, 2019 was told that it will be non chargeable card no annual fees until there is usage and so applied for it, a text message was also sent to me confirming for the application was approved and was told that the card will be delivered within 5 days, waited for more than 5 days yet the card was not delivered and another message was sent on May 31, 2019, confirming the card was returned (Proof attached in images), then after a month I receive a message that I have an outstanding balance even after the card was returned and no usage was done still message came of the outstanding balance, called the customer care for this issue and told them that the card was not delivered why the charges and also no usage, so the customer service said that we will waive off the charges and also requested the agent on call to not to deliver as no required for the fraudulent card and so pathetic service and asked to close the credit card, still again today November 20, 2019 Wednesday I receive a message for the outstanding balance of Rs. 4922.34 + Rs. 939.28 for credit card number ending with 9002 from IndusInd Bank without any reason even though I have asked to close the account and nor I have used i as I don't have the credit card neither the documents nor the card number, pathetic bank fed-up with there ridiculous service. Please take action on this as I don't need card from this pathetic bank.

Hello sir,

I trouble with indusind bank ltd coordinate person kishor and uttam hatkar
From vashi (Mumbai), maharastra branch.
I am not getting the noc certificate for a loan closed.
I am taking followup last 2 weeks.
My loan number is mnb00795c.
Can you please help me.

I have completed my loan in april 2019. But still did not receive the noc certificate.

Please contact mi on
[protected]@gmail.com
Or [protected].

Thanks

Greetings,
My name is rohit kumar. I am an account holder of your bank a/c no.:[protected] at indusind bank branch: aggarwal e-mall, sector - 7, rohini, delhi - 110 005.
Registered mobile no.: [protected]. This account was opened by your representative named girdhar kumar who called me in october 2018. He told me that i will get a credit card
If i open the account with rs.20, 000. I agreed to open up the account because...

Dear sir/madam,

Hello, i am malkaram ratna kishore, i am writing you this e-mail regarding a fraudulent transaction that happened on my indusind bank credit card "[protected]".

Without my knowledge there has been a debit of amount 30, 000 on my credit card 23rd aug, 2019. There was four transactions of different amounts that happened on the same day from "mobikwik.com". I didn't receive any otp's and messages regarding the payments, later i realised it after the transaction e-mail i have received to my mail address from mobikwik.com. Soon after this incident happened, i approached the cyber crime department and raised a fir regarding this.

Later i started getting calls and emails from the bank to pay the amount back which i haven't done, i have approached the bank where i am holding this credit card account and made them clear about the issue and also submitted the fir copy i raised in the police station, although i am still receiving the calls back and back even after telling them the issue happened.

Also i have written an e-mail to "premium. [protected]@indusind.com" on 12th oct about this issue, which doesn't made any sense, as they haven't addressed my issue or e-mailed me back.

So i request you to please address my issue and let me know what could be done, and i want to make my self clear that i am not going to pay any amount back, as i haven't done any of those transactions. I am worried that if this isn't resolved, the interest of the amount would get high and in the end i need to face a big problem.

So please, i kindly request you to look after this in a more detailed way and help me in getting out of this problem. I am attaching the fir copy and dispute form to this e-mail, hope it could help you in the verification process.

Thank you.

Regards,
Malkaram ratna kishore

I am ravi chovisia having saving account in induslnd bank since 7 to 8 year. On dated 14/11/2019 i visited to medical road branch nagpur. As i asked to induslnd bank employe to provide me security locker which i have applied on 8/11/2019 but due to absent of one employe of bank he simply said we cant provide locker because one staff is not there. As it was urgent for me i request to induslnd bank employe mr nitin hinge to provide today locker to me but he was very rudely behaving to me and acting as he is owner of bank. He just said we don't need this type of customer and said that u can closed all your saving account and he also given me form of closing account. He is also giving customer false scheme which is not having in bank. I request to take a necessary action to him so that next time any customer faced any problem.
Regards,
Ravi chovisia

GREETINGS,

I OPTED FOR INDUSIND SIGNATURE DEBIT CARD OFFER NEARLY 3 MONTHS AGO AND PAID A SUM OF 5900. ACCORDING TO THE OFFER I WOULD GET 5000 RS VOUCHER AND WOULD BE ABLE TO BOOK TICKETS ON BUY 1 GET 1 FREE OFFER.

NEITHER THE VOUCHER OF 5000 RS HAS COME THROUGH MESSAGE NOR I AM ABLE TO BOOK MY TICKET ON BUY 1 GET 1 OFFER AFTER TRYING NEALY 50 TIMES.
IT GIVES THE FOLLOWING MESSAGE
Sorry, the quota for the offer you are trying has been exhausted. Please try again later. Please check offer terms and conditions for details or write to us at [protected]@bookmyshow.com. Please try again on Thursday, November 14, 2019 12:00 AM.

INDUSIND RESOLVE MY QUERY OR GIVE ME BACK MY 5900 RS BACK

I did online payment through payu.in to indusforex. Indusind.com, on 31th october 2019 amounting rs 14457.22 from my sbi debit card vide transaction refrence number txn#240079 at utis2121 as shown in my bank account messege and email screenshot) for wire transfer.
Debit card no. 559601*8855

The amount got debited from my state bank of india bank account but the payment did not succeed to my indusforex. Indusind.com.

No refund has been initiated so far, neither i received any e-mail from payu to track the failed transaction number if any
Please find the attched sbi debit sms and email reflecting transaction id.

Dear sir,
I jaipal melaniya hereby state that my credit card no [protected] used for fund transfer by someone without my concession without any otp sent to my registered mobile number for various transactions through pay tm and others merchants as on 25.10.2019 at apx 1.00 am rs.62245.00

I stat that that is misused of my credit card and i had never used these transactions. A complain regarding this scam already informed to your customer care on phone as on 25.10.2019 at 9.30 am and they had blocked my card and 11.00 am proper complain with customers care. After complaint customer care executive assured me that they have block my credit card. Inspite of that i am still receiving message for uses of card for new transaction.
Complain against this spam is already registered with cyber cell ludhiana on 25.10.2019 (Complain uid no. 1680600)
All the information submitted to indusind bank but they are not agree to take any responsibility for the same

We regret the inconvenience caused to you.

Date merchant amount (Inr)
25/10/2019 ptm*paytm app noida ind 3, 150.00
24/10/2019 ptm*paytm app noida ind 3, 150.00
24/10/2019 ptm*paytm app noida ind 3, 150.00
24/10/2019 paytm*nobroker technol bangalore ind 19, 190.00
24/10/2019 ucobank mumbai ind 5, 000.00
24/10/2019 WWW.MOBIKWIK.COM [protected] ind 10, 000.00
24/10/2019 airtel payment mumbai ind 8, 900.00
24/10/2019 citrusp*olacabs mumbai ind 10, 000.00

Please look into the matter & obloge me.

Thanks/regards
Jaipal melaniya

I alok kumar s/o sh. Manoj sharan inform you that my indusind bank credit card no. [protected] which is hacked and utilized for various online transaction of rs. 4200/-through paytm on dated 25.10.2019 at 1.14 am. Whereas the credit card is in my control and is lying with me only.
In this regard i ensure you that above transaction have been done without my involvement by anyone and i never share my credit card information to any other person.
So kindly look in to the matter and register my complaint.
Thanks/regards
Alok kumar